About Rain POS

Rain is a cloud-based point of sale (POS) system designed to help retailers sell seamlessly across in-store and online sales channels.

Key features of Rain include: eCommerce integration, inventory management, payment processing, service & repair tracking, class management, rentals, consignment management, and more.

The centralized platform allows customers to register for classes/events online or in-store and the roster data is always current regardless of where the customer signed up. The system can send automated notifications to clients for service reminders, class reminders, order notifications, invoices needing payment, and more.

Rain Point of Sale includes a marketing suit for email and text message marketing. Filtering tools allow user to zero in on the right customer segment for better targeting and upsells. Automated emails can be sent to customers about top selling products, items on sale, new releases, and even birthday coupons.

Save time and sell more with the all-one retail POS system.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Rain POS

Increase sales by automatically adding your in-store inventory to your website.

Save time on data entry with integrated vendor catalogs complete with product images.

Win more sales with automated marketing tools designed to reach customers with the right products at the right time.

Business size

S M L

Deployment

  • Cloud-based
  • On-premises

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

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Rain POS Software - Rain POS Checkout Page
Rain POS Software - Rain POS Marketing Dashboard
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Rain POS Software - Rain POS Checkout Page
Rain POS Software - Rain POS Marketing Dashboard

Features

Total features of Rain POS: 65

  • Accounting Integration
  • Activity Tracking
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • CRM
  • Cataloguing/Categorisation
  • Channel Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Reports
  • Data Security
  • Discount Management
  • Electronic Signature
  • Email Marketing
  • For Retail
  • For Small Businesses
  • Forecasting
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Item Management
  • Kitting
  • Layaway Management
  • Loyalty Program
  • Manufacturing Inventory Management
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Product Configurator
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Rewards Management
  • SEO Management
  • Sales Reports
  • Search/Filter
  • Shipping Management
  • Shopping Cart
  • Supplier Management
  • Templates
  • Touch Screen
  • Website Management
  • eCommerce Management

Alternatives

Square Point of Sale

4.7
#1 Alternative to Rain POS
Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital...

Shopify

4.5
#2 Alternative to Rain POS
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

POSIM

4.4
#3 Alternative to Rain POS
Built for retail companies that need more than a light-weight cloud POS. POSIM is perfect for complex and unique...

Quickbooks Online

4.3
#4 Alternative to Rain POS
QuickBooks Online is a complete small business accounting solution which allows users to manage all their financial...

Reviews

Overall rating

4.3 /5
(120)
Value for Money
4.2/5
Features
4.1/5
Ease of Use
4.3/5
Customer Support
4.3/5

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Showing 5 reviews of 120
Roger
Overall rating
  • Industry: Music
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Switched to Rain from Lightspeed

Reviewed on 07/02/2020

Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow...

Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow within the Register, Special Order and LayAway screens and it will be a force to reckon with.

I was hoping for an easier eCom experience, but that is not what I received. Much like other POS Systems that offer an integrated eCom Site...building out the site and making it look the way we want doesn't follow the basic HTML buildout process. As a web developer for over 20 years...I find the eCom platform to be VERY challenging to use and often times VERY discouraging. I can see they worked hard to have the functionality be similar to other CMS Website Platforms (Wix, WordPress, etc), but it's too confusing to navigate effectively taking up valuable time.

Pros

Integrated Marketing
Automatic "pushing" of items to our Reverb.com Account
Lightweight on system resources on our iMac's

Cons

Special Order Workflow is clunky and needs to be simplified. We've resorted to using the "Quote" option to better manage Special Orders and ring in total sales under a "Gift Card" first. That way when working with multiple vendors on a special order, we have easier use of customer funds when "finalizing" the deal.
Register is Average and would prefer ability to see cost of products on screen.
In Register - when scanning duplicate items they get entered as "new" line item versus adding to the SKU already input.
Can't us an IR Gun on an iPad when scanning incoming inventory or during inventory counts.
Layaway Screen has some great features, but workflow is a bit convoluted.
Website build out is horribly confusing and NOTHING follows traditional HTML processes. This was the same problem with Lightspeed's eCom platform - hard to work with and no sense of workflow.

Alternatives Considered

Square Point of Sale and Shopify POS

Reasons for Choosing Rain POS

Price at first - Lightspeed wanted us to pay 40% MORE than we did previously and provide us less.

Switched From

Square Point of Sale and Shopify POS

Reasons for Switching to Rain POS

Price, integrated marketing features and the ability to "push" items to Reverb.com.
Tee
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great System for Small Business

Reviewed on 15/10/2021

By going to a cloud based system I am able to keep inventory updated when I am at a trade show or...

By going to a cloud based system I am able to keep inventory updated when I am at a trade show or selling product online. The integration with Notions Marketing is a time savor. I no longer have to manually add price, description or photos. Everyone comes over when I place my order with Notions. The ability to download data to excel, make changes then upload it back to Rain is simple and makes mass updates seamless.

Pros

As a small business it is difficult to manage technology without an IT Department. I wanted to take my business online and struggled to find a solution that was affordable, easy to use and had good customer support. RAIN not only met my goals but exceeded them. Their customer support is what sets them ahead of their competition.

Cons

There are a couple of features I wish they would improve on. The most important to me are Customer Rewards. It doesn't allow online orders to use their rewards and the accrued reward is a dollar amount they can spend when I need it to be a % off.

Alternatives Considered

QuickBooks Online Advanced, Clover and Stripe

Reasons for Choosing Rain POS

I wanted to take my products online with ease.

Reasons for Switching to Rain POS

They offered a product that met both my retail instore POS needs but also got my business online without much effort. The implementation came with a web design, importing existing data from my old system and was most affordable for a business of my size.
Holly
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Disappointed

Reviewed on 17/11/2020

It was a rough year and a half trying to operate a business with that many mistakes from their...

It was a rough year and a half trying to operate a business with that many mistakes from their side.

Pros

I liked that the website and the inventory were combined. That people could see in real time what we had in stock and purchase online. That was nice and was one of the main features of why we went with Rain originally.

Cons

We spent a lot of time and money on Rain POS. It was the first online computer software company we ever used for point of sale. I spent an entire year in 2017 logging our entire inventory, coming up with pricing and pictures and history on every item. We went live in 2018 and by April 2019 we were done with the contract side and we closed out the point of sale side by the end of that year. Their inconsistences within the contract module were too high. And every time we called in to tech support, all they could tell us what that there was a "glitch" in the system and they couldn't fix it within a timely manner. I really felt like I was losing the trust of my customers because of Rain's mistakes.

Alternatives Considered

AIM

Reasons for Switching to Rain POS

Because of the umbrella effect: It linked our website with our store inventory in real time with our rental contracts. Everything was in one place. Sadly it was too good to be true.

Response from Rain Retail Software

Holly, thank you for taking time to share your experience with our POS software. Here at Rain, our main objective is helping small businesses like yours succeed, so the fact that you found us to be detrimental to your store is disheartening. We've been busy in the 12 months since you cancelled and have greatly improved our rent-to-own module. If you like, please contact us to see those enhancements.

Claudia
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love Rain POS

Reviewed on 20/07/2021

They have been fantastic. From set up until current use, they have always been available to help,...

They have been fantastic. From set up until current use, they have always been available to help, and have great resources built into their software to help out with simpler things.

Pros

Rain POS has allowed us to integrate our eCommerce and in store retail in a way that no other company has been able to do. It has been so easy to learn how to use it, and it is very in depth. It is easy for me to change things on the website, and if there is something I can't do, their customer service team is always quick to help.

Cons

Some features need to be changed buy the software team, I can't change them myself.

Alternatives Considered

Square Point of Sale, BigCommerce and Shopify

Reasons for Choosing Rain POS

We were not able to use Shopkeep with our online store, so controlling inventory was quite difficult.

Switched From

ShopKeeper Job Control

Reasons for Switching to Rain POS

They had a website umbrella built specifically for our type of store. We are able to sell things in a way that no other website/POS provider would allow us to do.
Travis
Overall rating
  • Industry: Music
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent for Music Stores!

Reviewed on 19/12/2020

Overall we have been extremely pleased with our choice to switch to Rain in 2018 for our point of...

Overall we have been extremely pleased with our choice to switch to Rain in 2018 for our point of sale and website. The product is incredibly user friendly, can be used on any device (not tied to a license on one desktop machine like other systems) and support is great.

One area other shops have asked us about is QuickBooks exports. We don't use that much, but other stores seem to be very reliant on those exports, which they say are lacking in Rain. Again, not a direct complaint from me, but one that I hear about on industry forums & from direct messages. We were a somewhat early adapter of Rain in our industry and are relatively connected in our industry & repair organization, so we seem to field a lot of inquiries about the program. We have recommended the product to quite a few other shops and want to make sure that it fits their accounting needs as well.

Pros

We've had a great experience thus far using the Rain point of sale program. The initial training was extremely in depth and helped us grasp all of the features before implementation. We love the product integration with Reverb.com and the fact that our inventory remains cohesive across online and in-store platforms. Online & phone support is quick & helpful. Rain has also been very helpful designing and updating our website, which is tied into the point of sale. They are constantly improving, updating and listening to customer suggestions to make their product even better.

Cons

One feature that is extremely helpful in our industry (music store) but missing from Rain, is a Maintenance Agreement/Service Contract module. We were disappointed it was not available when we switched to Rain, since we used that feature daily with AIMsi. We have found some halfway workarounds in Rain, but would like a more robust integrated module. Ideal features would be: MA identifier on serialized instruments in Work Orders module, ability to auto-send renewal emails to customers when their annual MA is expiring, MA batch operations for large inventories of instruments (many of the schools we service have 200-400 instruments that we maintain on MA's annually).

Alternatives Considered

Square Point of Sale and Quickbooks Online

Reasons for Choosing Rain POS

AIMsi was very antiquated and not user friendly. Support was spotty and typically condescending. At the time there was no seamless website integration and we were tied to licenses on desktop machines. That is not very useful when we're on the road at a school and need to access our POS.

Switched From

AIM

Reasons for Switching to Rain POS

Overall features: website/online platform integration, ease of use, extensive initial training and mobile friendly platform.
Showing 5 reviews of 120 Read all reviews

Rain POS FAQs

Below are some frequently asked questions for Rain POS.

Rain POS offers the following pricing plans:

  • Free Trial: Not Available

Contact Rain Retail Software for pricing details.

Rain POS has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

Rain POS supports the following languages:

English

Rain POS supports the following devices:

Rain POS integrates with the following applications:

Avalara, QuickBooks, ShipStation, TaxJar

Rain POS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Rain POS.