--- description: Learn more about PrimeRx. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: PrimeRx Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [PrimeRx](/software/120595/primerx) # PrimeRx Canonical: https://www.getapp.com.au/software/120595/primerx Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/120595/primerx?page=2) > PrimeRx offers direct integration with third-party pharmacy solutions across multiple categories including automation, electronic health records, and patient engagement tools. The system connects pharmacies with external vendors for services such as prescription processing, medication adherence tracking, and inventory management. Integration partners span areas like point-of-sale systems, courier services, regulatory compliance tools, and wholesale pharmaceutical distribution. > > Verdict: Rated **4.0/5** by 102 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of PrimeRx Streamlines pharmacy operations by offering direct integration with a wide range of third-party solutions, including automation, claims management, and patient engagement tools Enhances medication safety and adherence through access to innovative platforms for real-time prescription benefits, medication synchronization, and customized patient communication Supports regulatory compliance and efficient documentation with integrated solutions for electronic health records, prescription drug monitoring, and compounding pharmacy management Improves inventory control and purchasing efficiency by connecting pharmacies to group savings opportunities, wholesalers, and smart inventory management systems Facilitates seamless prescription processing, prior authorizations, and payment transactions with integrated partners for point-of-sale, reimbursement, and digital wallet services ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 102 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Micro Merchant Systems - **Location**: Syosset, US - **Founded**: 1989 ## Commercial Context - **Pricing model**: Other - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Available Countries**: Puerto Rico, United States ## Features - API - Accounting - Accounting Integration - Activity Dashboard - Alerts/Notifications - Automatic Refills - Barcode Recognition - Barcode/Label Management - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Care Plan Management - Cash Management - Claims Management - Communication Management - Compliance Management - Compounding - Credit Card Processing - Customer Database - Customer History ## Integrations (13 total) - ChartMeds - CoverMyMeds Platform - Digital Pharmacist - ECP - Eldermark - Jotform - Omnicell - Omnisys - Qualifacts CareLogic - QuickBooks Online - SureCost - SynMed - iCareManager ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Electronic Medical Records Software](https://www.getapp.com.au/directory/56/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.getapp.com.au/directory/56/electronic-medical-records/software) - [Patient Management Software](https://www.getapp.com.au/directory/901/patient-management/software) - [Mental Health Practice Management Software](https://www.getapp.com.au/directory/71/mental-health/software) - [Telemedicine Software](https://www.getapp.com.au/directory/961/telemedicine/software) - [Pharmacy Software](https://www.getapp.com.au/directory/755/pharmacy/software) ## Alternatives 1. [Plumb’s](https://www.getapp.com.au/software/2080724/plumb-s) — 4.9/5 (88 reviews) 2. [Datascan Pharmacy Software](https://www.getapp.com.au/software/1994503/datascan-pharmacy-software) — 4.9/5 (163 reviews) 3. [BestRx](https://www.getapp.com.au/software/2050152/bestrxwin) — 4.7/5 (71 reviews) 4. [PioneerRx](https://www.getapp.com.au/software/2057783/pioneerrx) — 4.8/5 (92 reviews) 5. [AestheticsPro](https://www.getapp.com.au/software/106341/aestheticspro) — 4.4/5 (636 reviews) ## Reviews ### "It took me only a couple of weeks to learn the essentials\!" — 5.0/5 > **Vasant** | *17 May 2018* | Recommendation rating: 10.0/10 > > **Pros**: Everything is on one page and there's no need to go thru several steps to process claims. I like how the claim status and billing info is displayed with all the information of the claim amount. > > **Cons**: Boxed error messages that come up sometimes which show flaws in programming Dual billing insurances are a two step process. You can't bill two insurances together. I would love to see Will call items in blue, as the current way that color is only for filed prescriptions. > > Stress free billing. Most important ----- ### "Vista Pharmacy" — 5.0/5 > **Hardik** | *9 October 2024* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: Very efficient to use and quick response to fix the issue > > **Cons**: Finding the right person to fix the issue > > Good with overall Service and function. I will recommend to everyone to use prime rx ----- ### "The worst ever" — 1.0/5 > **Pierre** | *3 October 2024* | Pharmaceuticals | Recommendation rating: 0.0/10 > > The worst customer service The worst technical support Cases are open for months Techs disappear once they dont know how to do things Hours and hours over the phone trying to reach someone who knows what he is doing They let the new techs train on our issues which wastes tons of time ----- ### "PrimeRx is one of the BEST\!\!\!" — 4.0/5 > **MERTYL TINA** | *8 October 2024* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: It is extremely user friendly. Even if we get stuck on anything the chat option to connect to agents is extremely useful. I've used this feature several times especially when I've had a patient waiting to pick up their prescription. > > **Cons**: I wish the new design was better than the classic theme. > > I've had a wonderful experience with PrimeRx. Even when the whole Change healthcare scenario happened, the agents stayed in touch and emails were sent regularly, giving us clarity on how to proceed. ----- ### "pharmacist" — 5.0/5 > **jae** | *9 October 2024* | Pharmaceuticals | Recommendation rating: 9.0/10 > > **Pros**: it is easy to use,all function program is convienent > > **Cons**: lot of program which i don,t know how to use > > satisfy all function which easy and simple to access ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/120595/primerx?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/120595/primerx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data