About Ellucian
Ellucian is a suite of operations tools for both public and private higher education institutions with modules for enterprise resource planning (ERP), student information systems (SIS), constituent relationship management, and analytics. Designed specifically for higher education, Ellucian offers a range of solutions for a variety of educational needs. Ellucian Banner helps businesses to manage workflows and resources through an ERP system, Ellucian Colleague helps manage people and processes, Ellucian PowerCampus can be used to manage productivity in smaller institutions, Ellucian Quercus is an integrated digital student information system, and Ellucian Elevate can be used to manage operations for non-traditional courses.
In order to enhance the learning experience for both students and staff, the Ellucian suite of tools offers a range of features including online registration for students, attendance tracking, HR tools, financial aid management, communications tools, marketing, productivity analytics, and more. Ellucian’s CRM solutions such as Ellucian CRM Recruit and Ellucian Degree Works aid with engaging students, sharing information across departments, and providing students with the tools they need to plan their degree and track academic progress. Students, advisors, teachers, and institutions can all utilize Ellucian’s analytics products to gain insight from actionable insights, optimize efficiencies , identify trends, and more.
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- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Software
Reviewed on 27/11/2018
Overall experience has been great, just a few things that can get confusing or hard to do, but...
Overall experience has been great, just a few things that can get confusing or hard to do, but other than that, it is very useful for what we use it for. We keep a lot of information and this software allows us to do that.
Pros
This software allows us a great way to keep track of giving history, event information, solicitations and personal information. Also allows us to pull simple and in depth reports.
Cons
Can be a little cumbersome sometimes when you want to dive deeper. Pulling in depth reports can be confusing with continued training.
- Industry: Higher Education
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Colleague as an ERP
Reviewed on 15/10/2016
Colleague is an overall great product. Ellucian has been working hard to improve Colleague's...
Colleague is an overall great product. Ellucian has been working hard to improve Colleague's features and functionality, especially on the Self-Service platform. This work has kept them at the front edge of innovation with responsive design that allows your constituents serve themselves from any device. This takes pressure off of administrative staff so they can focus on quality support to your students.
Ellucian does a good job at being connected to their customers and understanding the constantly changing needs in the academic world. They hold focus groups, beta testing groups to allow the engaged community of customers to provide input, and it shows in the quality of the newer products they have created.
Pros
Mobile friendly self service
Integration through Ellucian XE
Active user community on Ellucian's eCommunities social media platform
Cons
Reporting. Expect to spend money on a reporting tool.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Difficult to use | Difficult to maintain | Expensive | Releases are poorly tested by Ellucian...
Reviewed on 01/02/2019
-Business users in all departments find Banner difficult to use
-Database engineers find Banner...
-Business users in all departments find Banner difficult to use
-Database engineers find Banner difficult to maintain
-IT staff finds Banner difficult to support
Banner is obsolete in the technological age we live; there are cloud finance, HCM, CRM, and student information applications which integrate well with each-other and outperform banner in nearly every category.
Pros
Customer support Is friendly and responsive.
Cons
-There is a Massive maintenance overhead
-There is a need for business users to constantly watch the community for systemic issue and bug alerts
-Documentation is intentionally over-complicated to encourage the purchase of Ellucian consulting
-Implementation is more complicated than competitor applications due to the age of the product
-Data is stored un-uniformly in 'shotgun' style in the database making migration away from banner very difficult.
-There is no dashboard -- the entire user interface is a very weak showing
-Self service is impossible to leverage for reliable company-wide / student-wide document delivery.
-Almost no reporting capabilities are built-in; admins must instead write database queries for end users.
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
I work with one module for the software and they have a great network for help.
Reviewed on 22/08/2017
The Ellucian software is very helpful in keeping our school on track and making it easier for the...
The Ellucian software is very helpful in keeping our school on track and making it easier for the student to navigate Admissions to registration to financial aid to graduation.
Pros
Very functional and customizable to your school. We get the opportunity to let the company know what we want in the software and they usually update to meet the various schools needs. Very aware of all federal guidelines and requirements.
Cons
Training for use of the module or processes would be nice when something new is implemented. Several screens and options are usually available with short descriptions.
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Banner by Ellucian
Reviewed on 16/10/2020
Overall working with Ellucian has been pleasant. My employer had the system long before I came...
Overall working with Ellucian has been pleasant. My employer had the system long before I came around so I can't speak to the implementation. Anytime I have needed to reach out to Ellucian with an issue or create a ticket they have been very helpful
Pros
Once you learn the terminology to search by, using the software becomes a lot easier. I frequently use reports for tracking open invoices and running payments. I like that the system is dynamic in that it updates quickly when another user is making a change.
Cons
It was a difficult system for me to learn and I couldn't find much training material for it. The reports you can run are basic and need a lot of manipulation to do any analytics.
Ellucian FAQs
Below are some frequently asked questions for Ellucian.Q. What type of pricing plans does Ellucian offer?
Ellucian offers the following pricing plans:
- Starting from:
- Free Trial: Not Available
Contact Ellucian for pricing information.
Q. Who are the typical users of Ellucian?
Ellucian has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Ellucian support?
Ellucian supports the following languages:
English, Spanish
Q. Does Ellucian support mobile devices?
Ellucian supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Ellucian integrate with?
We do not have any information about what integrations Ellucian has
Q. What level of support does Ellucian offer?
Ellucian offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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