About GiveGab

GiveGab is a digital fundraising solution which helps nonprofit organizations raise money online with a suite of tools for online and event fundraising, supporter engagement, marketing and communication, volunteer management, and more. Users can access GiveGab on any internet-enabled device, including desktops, laptops, tablets, and mobiles.

GiveGab is designed to help cause-based nonprofits, community and civic foundations, higher education institutions and public media outlets manage fundraising online. The platform supports year-round giving, as well as giving days, everyday community giving, and peer-to-peer fundraising.

The GiveGab platform allows users to collect donations, run crowdfunding campaigns, and manage supporter and donor data. Nonprofits can encourage engagement with supporters through built-in messaging and social media tools. GiveGab enables users to manage event fundraising with multiple registration types, discounted fees, and more. Users can also manage their volunteers with features like hourly volunteer tracking and volunteer recruitment management.

Other GiveGab features include customizable donation forms, built-in fraud protection and verification, automatic direct donation deposits, and more.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to GiveGab

Devices

Business size

S M L

Markets

Australia, Canada, United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to GiveGab

Images

GiveGab Software - GiveGab: Desktop, laptop, tablet and mobile access
GiveGab Software - GiveGab: 24-hour online fundraising challenge on 'Giving Day'
GiveGab Software - GiveGab: Advanced fundraising and supporter engagement
GiveGab Software - GiveGab: Secure online donations
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GiveGab video
GiveGab Software - GiveGab: Desktop, laptop, tablet and mobile access GiveGab Software - GiveGab: 24-hour online fundraising challenge on 'Giving Day' GiveGab Software - GiveGab: Advanced fundraising and supporter engagement GiveGab Software - GiveGab: Secure online donations

Features

Total features of GiveGab: 71

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Alumni Management
  • Assignment Management
  • Attendance Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Chat/Messaging
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Electronic Payments
  • Email Invitations & Reminders
  • Engagement Tracking
  • Event Management
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Online Forms
  • Online Giving
  • PCI Compliance
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Real Time Analytics
  • Real Time Reporting
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Search/Filter
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third Party Integrations
  • Volunteer Management
  • Website Integration
  • Widgets

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Almabase

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DonorPerfect

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iMIS

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Reviews

Overall rating

4.6 /5
(433)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.7/5

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Showing 5 reviews of 433
Amy C.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

GiveGab

Reviewed on 20/04/2021

I set up new campaigns based on my company's fundraising events. So ticketing, sponsorship, etc. I...

I set up new campaigns based on my company's fundraising events. So ticketing, sponsorship, etc. I use the customer Service chat A LOT but they are extremely helpful and show you step by step.

Pros

My favorite part of using GiveGab is the Customer Service. It is really great, quick and very knowledgeable. If, by chance, they aren't sure of what the answer is, they research and get back to you. The overall product is massive and there is so much you can do. And it does it well.

Cons

What I do not like about this product is that it is hard to learn. Because it can do so much, it is not super intuitive. However, the more you use it, the easier it gets. It's just hard if you are a frequent user - in which I am referring to creating forms from scratch vs. just running reports. Creating a new campaign is time consuming as there are many facets you need to work through. but once up and running it is well done.

Clara T.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

For GiveGab

Reviewed on 03/06/2019

Frustrating

Frustrating

Pros

I did not like anything about this software. The interface is clunky and does not allow full brand value.

Cons

The bank fees are higher if the donor chooses to cover them. So a customer will be paying more money to completely cover their donation than if they don't and GiveGab will take out of the "bank processing fee". Seems very untrustworthy to have different bank fees based off of whether it's an individual covering them or GiveGab taking out of the donation.
You have to sort through all of your donations and do the processing paperwork yourself.
There are no notifications from GiveGab when they actually deposit the money into your account.
It is processed a second time through an entirely different platform, Stripe, which makes consolidating bank statements confusing.
Too many emojis from the staff when asking questions.

Derrel M.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51-200 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Online Giving Champ

Reviewed on 19/07/2021

I have used this software for the past 2+ years for a county wide online fundraising event...

I have used this software for the past 2+ years for a county wide online fundraising event benefitting nonprofits in our area and it has been an easy software to pick up. The first year we used the software, we were fortunate to have training courses provided to help us get accustomed to the site and made things easier on our end.

Pros

Relatively simple to use and manage all donations through. Customer service was really helpful.

Cons

I wish I had more control over the color scheme of my site. We used GiveGab to support multiple nonprofits in our area. My organization had it's own page but I couldn't really update the coloring of the site the way I personally would have liked.

Karalee H.
Overall rating
  • Industry: Higher Education
  • Company size: 51-200 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Thanks GiveGab Team

Reviewed on 05/10/2020

I've used this product for other two years in my current place of employment, expanding the work...

I've used this product for other two years in my current place of employment, expanding the work we've done with them to multiple giving days, but I also sought out their partnership during my transition into this institution. Having previously had a really good experience with their product at another institution, I knew they were the right company to partner with again. That decision was broadly supported throughout my division as well given their great reputation and wonderful customer service. Nice work, GiveGab team.

Pros

The GiveGab giving day platform is so easy to use and they are constantly improving it (with no interruption of service). The team who assists you is really invested in your success so you aren't simply buying a product but instead investing in an extension of your team. They have run so many giving days that my confidence in their partnership was extremely high and they can offer recommendations based on the successes they've seen but are also open to hearing new ideas and trying to help you implement them. The product itself is fairly flexible (more flexible if you pay for more customization), the reporting is easy and efficient, and they were able to make the adjustments that I needed to cater to my particular organizations needs. I love the countdown clock, the leaderboards, the individual giving profiles, truncated giving process and customizable survey questions.

Cons

There isn't a direct integration for our data through an API so we do a manual download of this information post our giving challenges. While this isn't ideal, it works fine for time bound giving challenges. If we were to use this product on an ongoing basis, I would look to improve this functionality. Another con is some of the design limitations. Because the site is mobile responsive (yay!), some images look better on desktop than mobile and visa versa. It would be great if different options could be selected for different usage. Overall, the pros far outweigh the cons with this company.

Susan S.
Overall rating
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use. Amazing Customer Support

Reviewed on 05/06/2018

Amazing customer service. Wonderful training tools, trainings and resources. Painless setup. ...

Amazing customer service. Wonderful training tools, trainings and resources. Painless setup. Intuitive design. Simple reporting. Go Team GiveGab!

Pros

I work with a small and very busy staff so the idea of burdening anyone with a new Giving Day was not ideal. GiveGab was like adding a team of new members to our staff who have years of Giving Day experience. Creating the site was painless. The trainings and materials were great. And my love for the chat bubble people was real - They were always quick to respond and very helpful.
The platform looks great and was easy to navigate. Very intuitive design. Even my mom was able to donate to multiple NPOs on our Giving Day without my help.

Cons

Some of the nonprofits went rogue and explored GiveGab more than they were ready to. The confusion with donating to their nonprofit site and their campaign site was real and frustrating. But a small price to pay for great customer service!

Showing 5 reviews of 433 Read all reviews

GiveGab FAQs

Below are some frequently asked questions for GiveGab.

GiveGab offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

GiveGab has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

GiveGab supports the following languages:

English

GiveGab supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

GiveGab integrates with the following applications:

Blackbaud Raiser's Edge NXT, Google Analytics, Intercom, Mailchimp, Periscope, Salesforce Sales Cloud

GiveGab offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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