---
description: Learn more about TellusFirst. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: TellusFirst Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [TellusFirst](/software/119795/tellusfirst)

# TellusFirst

Canonical: https://www.getapp.com.au/software/119795/tellusfirst

> TellUsFirst is a cloud-based solution designed to help businesses in the travel, tourism, healthcare \&amp; retail sectors automate processes for collecting feedback from clients to increase customer loyalty \&amp; satisfaction. It provides customer experience data in real-time to aid with decision making.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Optimum Results
- **Location**: Dundalk, Ireland
- **Founded**: 1995

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Contact TellUsFirst for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, Hungarian, Italian, Norwegian, Swedish
- **Available Countries**: Ireland, United States

## Features

- Complaint Monitoring
- Feedback Management
- Reporting/Analytics
- Survey/Poll Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Customer Satisfaction Software](https://www.getapp.com.au/directory/1029/customer-satisfaction/software)

## Alternatives

1. [Jotform](https://www.getapp.com.au/software/10191/jotform-4-0) — 4.7/5 (2794 reviews)
2. [Survicate](https://www.getapp.com.au/software/101401/survicate) — 4.6/5 (99 reviews)
3. [Typeform](https://www.getapp.com.au/software/91581/typeform) — 4.7/5 (945 reviews)
4. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
5. [SurveyMonkey](https://www.getapp.com.au/software/2371/surveymonkey) — 4.6/5 (10426 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/119795/tellusfirst)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/tellusfirst/> |
| en-AE | <https://www.getapp.ae/software/119795/tellusfirst> |
| en-AU | <https://www.getapp.com.au/software/119795/tellusfirst> |
| en-CA | <https://www.getapp.ca/software/119795/tellusfirst> |
| en-GB | <https://www.getapp.co.uk/software/119795/tellusfirst> |
| en-IE | <https://www.getapp.ie/software/119795/tellusfirst> |
| en-NZ | <https://www.getapp.co.nz/software/119795/tellusfirst> |
| en-SG | <https://www.getapp.sg/software/119795/tellusfirst> |
| en-ZA | <https://www.getapp.za.com/software/119795/tellusfirst> |

-----

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