---
description: Learn more about Remote Support and Meetings. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Remote Support and Meetings Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [Remote Support and Meetings](/software/119763/remote-support-and-meetings)

# Remote Support and Meetings

Canonical: https://www.getapp.com.au/software/119763/remote-support-and-meetings

Page: 1 / 2\
Next: [Next page](https://www.getapp.com.au/software/119763/remote-support-and-meetings?page=2)

> ShowMyPC offers secure remote support and collaboration tools. It features no-download browser access, fast RDP, and 24/7 unattended access. Teams can share screens and files easily, while enterprises benefit from self-hosted, on-premise solutions for total data privacy and control.
> 
> Verdict: Rated **4.2/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Remote Support and Meetings

Collaborative Tools: Boost productivity with multi-user screen sharing and a dedicated web-based folder for streamlined file transfers.

Instant Browser Access: Connect to any PC immediately using a no-download HTML5 viewer, eliminating the need for software installation.

High-Performance RDP: Experience seamless and responsive remote sessions powered by native Windows RDP support.

Unattended Management: Maintain 24/7 access to remote computers and servers, allowing for secure management even when no one is present.

On-Premise Security: Ensure total data privacy and compliance with self-hosted solutions designed for enterprise-grade control.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 13 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: ShowMyPC
- **Location**: San Jose, US
- **Founded**: 2007

## Commercial Context

- **Starting Price**: USD 14.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Premium - $14/month or $140/year.
Professional - $19/month or $190/year.
Business - $40/month or $400/year.
Enterprise pricing is based on the number of concurrent meetings required, for between 4 and 50 concurrent meetings. Contact ShowMyPC for information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Algeria, Angola, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Benin, Bhutan, Bolivia, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Canada and 102 more

## Features

- API
- Access Controls/Permissions
- Activity Tracking
- Annotations
- Authentication
- Chat/Messaging
- Collaboration Tools
- Conferencing
- Customisable Branding
- Desktop/Browser Sharing
- Diagnostic Tools
- Document Storage
- Event Logs
- File Management
- File Sharing
- File Transfer
- Live Chat
- Meeting Management
- Mobile Access
- Mobile Screen Sharing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Remote Support Software](https://www.getapp.com.au/directory/563/remote-support/software)

## Related Categories

- [Remote Support Software](https://www.getapp.com.au/directory/563/remote-support/software)
- [Screen Sharing Software](https://www.getapp.com.au/directory/1779/screen-sharing/software)
- [Remote Desktop Software](https://www.getapp.com.au/directory/1731/remote-desktop/software)

## Alternatives

1. [Zoho Assist](https://www.getapp.com.au/software/9913/zoho-assist) — 4.7/5 (1406 reviews)
2. [TeamViewer ONE](https://www.getapp.com.au/software/90948/teamviewer) — 4.6/5 (11626 reviews)
3. [AnyDesk](https://www.getapp.com.au/software/120039/anydesk) — 4.6/5 (1786 reviews)
4. [RemotePC](https://www.getapp.com.au/software/122051/remotepc) — 4.7/5 (583 reviews)
5. [GoToMyPC](https://www.getapp.com.au/software/132255/gotomypc) — 4.8/5 (588 reviews)

## Reviews

### "it is a simple program to remote connect to another pc" — 4.0/5

> **Nathan** | *14 December 2017* | Recommendation rating: 7.0/10
> 
> **Pros**: this is a neat little program that works well but is not very popular.
You can remote to any pc but it is not as easy or simple or others, I would not use it for large deployments.
> 
> **Cons**: It doesn't feel like other do, you tend to feel it is not matured like other programs that do the same.
Don't get me wrong, I have nothing negative to say about it, but it just doesnt feel as developed as others do.
> 
> This is a good software to remote connect to a pc, it is not bad and it gets the job done. 
It works when other non-popular solutions don't work.

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### "A Great Remote Support Solution For Business" — 5.0/5

> **Cristian** | *11 October 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: With this amazing tool, managing remote access and support is easy
It is solid secure and using the tool is straightforward.
> 
> **Cons**: No any regrets as Remote Support and Meetings delivers.

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### "Ok Program" — 3.0/5

> **Steven** | *30 July 2019* | Retail | Recommendation rating: 5.0/10
> 
> **Pros**: You can remote view an unattended PC without needing to have someone at the other end
> 
> **Cons**: The system freezes frequently requiring to close the browser and reconnect
> 
> Its ok

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### "Easy to implement in a desktop software environment" — 5.0/5

> **Anthony** | *25 January 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of deployment, and relatively easy to use by end users.
> 
> **Cons**: Conflict with caps lock is annoying but easily solved.

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### "Remote Support" — 4.0/5

> **Meghan** | *21 June 2023* | Accounting | Recommendation rating: 8.0/10
> 
> **Pros**: I like that there is a free version clients can use.
> 
> **Cons**: It can be difficult to help users get it set up on their end sometimes.
> 
> I like Remote Support and Meetings and would use it again. I have found better options for my particular needs, but I would use it again if I found it fit my needs.

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Page: 1 / 2\
Next: [Next page](https://www.getapp.com.au/software/119763/remote-support-and-meetings?page=2)

## Links

- [View on GetApp](https://www.getapp.com.au/software/119763/remote-support-and-meetings)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/remote-support-and-meetings/> |
| en-AE | <https://www.getapp.ae/software/119763/remote-support-and-meetings> |
| en-AU | <https://www.getapp.com.au/software/119763/remote-support-and-meetings> |
| en-CA | <https://www.getapp.ca/software/119763/remote-support-and-meetings> |
| en-GB | <https://www.getapp.co.uk/software/119763/remote-support-and-meetings> |
| en-IE | <https://www.getapp.ie/software/119763/remote-support-and-meetings> |
| en-NZ | <https://www.getapp.co.nz/software/119763/remote-support-and-meetings> |
| en-SG | <https://www.getapp.sg/software/119763/remote-support-and-meetings> |
| en-ZA | <https://www.getapp.za.com/software/119763/remote-support-and-meetings> |
| es | <https://www.getapp.es/software/119763/remote-support-and-meetings> |
| es-CL | <https://www.getapp.cl/software/119763/remote-support-and-meetings> |
| es-CO | <https://www.getapp.com.co/software/119763/remote-support-and-meetings> |
| es-MX | <https://www.getapp.com.mx/software/119763/remote-support-and-meetings> |
| fr | <https://www.getapp.fr/software/119763/remote-support-and-meetings> |
| fr-BE | <https://fr.getapp.be/software/119763/remote-support-and-meetings> |
| fr-CA | <https://fr.getapp.ca/software/119763/remote-support-and-meetings> |

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