
About Classter
Classter is an end-to-end Student Information, School, and Learning Management System designed to streamline administrative processes and digitalize educational institutions.
It is a comprehensive solution offering a range of integrated modules including Admissions, Billing, CRM, Learning Management Systems (LMS), Student Information Systems (SIS), Transportation, Library Management, and Alumni Management. All these modules come integrated into one simple and intuitive platform.
Classter aims to provide an easy-to-use, reliable, secure, and efficient way for educational institutions to manage their administrative processes from enrollment to alumni management. It's designed to help schools and universities save time and money by streamlining their administrative tasks, automating repetitive processes, and digitalizing their operations.
With Classter, educators, students, and parents have an interconnected platform where they can access relevant educational data and tools. It's currently used by over 500 educational organizations worldwide, serving more than 300,000 active users, which include students, educators, and parents.
Classter also integrates with over 40 popular educational tools, making it a versatile solution that can fit seamlessly into existing educational workflows.
As a Microsoft Partner, Classter is built on a foundation of advanced technology and stringent security protocols.
Classter is a robust and comprehensive digital solution for managing educational processes, with a vision to improve global education by providing a highly sophisticated, user-friendly, and functional platform accessible to educational institutions around the world.
Key benefits of Classter
Classter is an end-to-end student information, school, and learning management system designed to streamline administration and digitalize educational institutions.
With Classter, educational institutions of any size, from K-12 schools to universities and colleges, can access a comprehensive suite of modules, including admissions, billing, CRM, LMS, SIS, transportation, library management, and alumni management, all integrated into one simple and intuitive platform.
One of the major benefits of Classter is its ease of use. The platform is designed to be user-friendly, and even non-technical staff can easily navigate and use the system. It's also customizable, allowing institutions to tailor it to their specific needs and preferences.
Classter is also incredibly reliable and secure. It's built on a foundation of cutting-edge technology and rigorous security protocols, and is recognized as one of the major EdTech solutions in the student information system segment. As Microsoft Partners, Classter is committed to providing a state-of-the-art cloud solution that's available at a reasonably low cost for any educational institution worldwide.
Another key advantage of Classter is its ability to save time and money by streamlining workflow and automating repetitive tasks.
The platform is integrated with over 40 of the most popular tools in education, making it easy to incorporate into an institution's existing workflow.
Classter also offers consulting packages for training and onboarding to the platform, which are strongly advised during the onboarding process. Consulting service hours can be bought in packages, with significant volume discounts available. Institutions can also take advantage of a free demo to see how Classter can benefit their organization.
With Classter, educational institutions can manage their processes and administration from enrollment to alumni, making it the ultimate end-to-end solution for educational institutions. Whether an institution is looking to improve their admissions process, streamline billing and invoicing, manage student records and grades, or engage with parents and alumni, Classter has the tools they need to succeed.
Classter is currently used by over 500 educational organizations worldwide, with over 300,000 active students, educators, and parents on the platform. The platform's comprehensive suite of modules, cutting-edge technology, and commitment to improving global education has made it the future of student information and learning management.
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- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review
Reviewed on 24/10/2023
Really good, it is a great database
Really good, it is a great database
Pros
Ease of use, can integrate data from all the campuses and it is reliable
Cons
Integration with existing data, some information had to be entered manually.
Response from Vertitech
Hello Ana,
Thank you so much for your glowing review! We're thrilled to hear that you're enjoying your experience with Classter and that you find our platform easy to use and reliable.
We appreciate your feedback regarding data integration. We understand that manual data entry can be a time-consuming process, and we're always working to improve the efficiency of our data import features. Your insights are valuable, and we've escalated this issue to our development team for consideration in future updates.
It's comments like yours that help us continue to improve and provide the best service possible. Thank you for taking the time to share your thoughts, and please don't hesitate to reach out if you have any more feedback or questions.
Best regards,
The Classter Team
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Universidad Creativa Experience
Reviewed on 30/03/2022
It has been a learning experience. At the beginning it was a challenge to overcome the language...
It has been a learning experience. At the beginning it was a challenge to overcome the language barrier and to convey the nature of our business model and the requirements associated with it.
We are a very particular university with a certain complexity that required many hours of work between the teams of both organizations.
However, the availability of the Classter team, especially [ Sensitive Content ]
, was exceptional.
The Classter team made sure to adjust the system to our need and implement development to make it work for us. There was a lot of patience and flexibility.
On the integration issue, it was one of the biggest challenges, especially with electronic invoicing. The Classter team made sure they had a good understanding of what our regulations were in Costa Rica and delivered a custom development that complied with them. But it was a process that took longer than expected.
With the development of custom reports, the experience has not been so good, the reports bring many errors and do not work 100%, something is fixed but another problem arises on the other side.
Suggestions:
Have teams of consultants and support that speak Spanish. The Latin American market is an interesting market and if they want to grow it would be good to consider having Spanish speaking teams.
Include in the initial offer more hours of training and develop it under a more formal process, this would avoid many reprocesses or recurring queries from the customer to the classter support team.
Pros
Once you have the correct configuration it is easy to manage. The way you have the information organized makes the admission and administration processes much easier.
Cons
The adaptation of the system to the business model of the University was a bit complicated, it seems to me that the system was initially created for schools and not for universities, so sometimes we felt it was a bit rigid and did not fit our business model.
Reasons for Choosing Classter
The system had not been updated for several years and had many limitations to manage the operation of our business.Reasons for Switching to Classter
I did not participate in the software selection process. I was hired to implement it. However, the university partners were looking for software that had the following functionalities: Pre-enrollment and online enrollment Fluent and efficient admissions process CRM Student information management Curriculum management Finance and accounting: online invoicing and payment Integration with other management systems- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Confusing
Reviewed on 22/09/2022
Terrible. Slow. Disfunctional. Cannot process more than one academic period out of the box. Cannot...
Terrible. Slow. Disfunctional. Cannot process more than one academic period out of the box. Cannot search for students on other academic periods than the selected, making hard to locate a students when you have many periods. You have to search one-by-one period.
Pros
I like tha it is cloud based. You do not have to do any maintenance.
Cons
It has so many limitations it is impossible to customise to our needs.
Response from Vertitech
Dear Konstantinos
Thank you very much for the valuable feedback. It's alarming to learn that you have experienced confusion with the tool, please accept our sincere apologies for that. We believe that if you have sent a ticket to our Customer Support team, you would easily understand that you don't need to change academic periods to find a student. You can easily find any student from any period in Classter. Please check out this article in our Knowledge Base: https://help.classter.com/kb/how-to-onboarding-manuals/how-can-i-find-students-enrolled-in-another-academic-period/
Our aim is to offer the best possible experience and be there for those customers who happen to need help because they don't fully understand the application's structure. Our support is available at any time to answer this type of question, and help you get the same level of satisfaction by using Classter as the rest of our reviewers here!
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Review
Reviewed on 19/09/2023
Pros
I like that there are many features and an excellent support team
Cons
I think that in some cases the ease of use could be better
Response from Vertitech
Thank you for your feedback Charalampos.
We strive to improve our product day-to-day to make experience for our end users as good as it can get.
Thank you for using Classter.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Many great features, but a bit important problems
Reviewed on 11/08/2020
I think Classter is a very good product, service desk support is good too, however implementation...
I think Classter is a very good product, service desk support is good too, however implementation support is very very frustrating.
Pros
Classter covers all the features that any would think, application is stable and easy to use, and the development team continuously increase new features.
Cons
Support to implement is very poor. They do not give all the necessary information. After you pay, may be the team tell you about some features that was not included.
Moodle integration is very limited, especially if you had implemented moodle yet.
Response from Vertitech
Hi Jhonnatan, thank you so much for your feedback. Making a feature-rich app that covers user's needs in every type of educational organization is our top priority here at Classter. We're sorry to hear that the implementation process didn't run as smoothly as you expected, but our team is always available to discuss corrective actions and provide the necessary assistance regarding the requested integrations.
Classter FAQs
Below are some frequently asked questions for Classter.Q. What type of pricing plans does Classter offer?
Classter offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Pricing is per student per month/year based on enabled modules/features.
Q. Who are the typical users of Classter?
Classter has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Classter support?
Classter supports the following languages:
Arabic, Bulgarian, English, French, German, Greek, Lithuanian, Spanish
Q. Does Classter support mobile devices?
Classter supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Classter integrate with?
Classter integrates with the following applications:
BlueSnap, Braintree, Brightspace, CANVAS, Calendly, DocuSign, HubSpot CRM, Microsoft 365, Microsoft Azure, Microsoft OneNote, Microsoft Word, Moodle, PayPal, Shuttle, Stripe, Webex, WooCommerce, WordPress, WordPress Portal, uPayments
Q. What level of support does Classter offer?
Classter offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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