--- description: Learn more about FormAssembly. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: FormAssembly Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Digital Signature Software](/directory/281/digital-signatures/software) > [FormAssembly](/software/118119/formassembly) # FormAssembly Canonical: https://www.getapp.com.au/software/118119/formassembly Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/118119/formassembly?page=2) > FormAssembly is an easy-to-use, powerful web form and data collection platform. We help organizations get rid of inefficient data collection methods, streamline and connect their data with smart integrations, and reduce reliance on IT and development services. > > Verdict: Rated **4.5/5** by 103 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of FormAssembly Quickly create customized web forms for any use case and easily style them to match your branding. Connect data with powerful integrations to tools like Salesforce, PayPal, Google Sheets, and more. Fit forms into your processes with notifications, autoresponders, custom redirect options, e-signature capabilities, and more. Benefit from encryption at rest and PCI DSS Level 1 Certification on all plans. On the Enterprise plan, receive HIPAA compliance and additional features for securing sensitive data. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 103 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: FormAssembly - **Location**: Bloomington, US - **Founded**: 2006 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Start a trial to experience the platform for yourself. Contact the FormAssembly team for a custom quote. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Danish, Dutch, English, European Portuguese, French, German, Greek, Japanese, Portuguese, Slovak, Slovenian, Spanish, Turkish - **Available Countries**: Afghanistan, Albania, Andorra, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia and Herzegovina, Brunei, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus, Czechia and 83 more ## Features - AI Copilot - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Approval Process Control - Attendee Tracking - Audit Trail - Authentication - Autofill - Barcode/Ticket Scanning - CRM - Calendar Management - Collaboration Tools - Compliance Management - Conditional Logic - Configurable Workflow - Contact Management - Convert to PDF - Customisable Branding ## Integrations (25 total) - AWeber - Chargent - Docmosis - Drupal - FreshBooks - GoTo Webinar - Google Drive - Google Sheets - Google Workspace - HubSpot CRM - Mailchimp - Marketo Measure - Microsoft Excel - PayPal - Postman ... and 10 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Digital Signature Software](https://www.getapp.com.au/directory/281/digital-signatures/software) ## Related Categories - [Digital Signature Software](https://www.getapp.com.au/directory/281/digital-signatures/software) - [Data Collection Software](https://www.getapp.com.au/directory/707/data-collection/software) - [Survey Software](https://www.getapp.com.au/directory/234/survey/software) - [Document Generation Software](https://www.getapp.com.au/directory/1555/document-generation/software) - [Forms Automation Software](https://www.getapp.com.au/directory/589/forms-automation/software) ## Alternatives 1. [Typeform](https://www.getapp.com.au/software/91581/typeform) — 4.7/5 (971 reviews) 2. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5301 reviews) 3. [Jotform](https://www.getapp.com.au/software/10191/jotform-4-0) — 4.7/5 (2908 reviews) 4. [Google Workspace](https://www.getapp.com.au/software/90761/google-apps-for-business) — 4.7/5 (17628 reviews) 5. [Microsoft Forms](https://www.getapp.com.au/software/2057516/microsoft-forms) — 4.6/5 (326 reviews) ## Reviews ### "FormAssembly for Training Applications and Grantmaking" — 5.0/5 > **Maureen** | *4 April 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The functionality: FA allows us to prefill the forms with relevant user data, customize forms so we get exactly the information we need, transfer the data captured to Salesforce, review and score applicants within the form and then transfer scoring data to a Salesforce dashboard for selection process. > > **Cons**: It is incredibly frustrating that FA hasn't implemented an auto-save feature for form users\! Although we do instruct users to use the Save and Resume feature, we still have issues due to international internet instability and people losing data. > > Overall, FA is a highly functional and customizable tool to use in conjunction with Salesforce NPSP. There is a steep learning curve to be able to use all the functionality, but FA has good training and documentation, as well as customer service who help out when we hit a wall. We couldn't do what we do without it. ----- ### "Good Value - Flexible - Some Support Challenges" — 4.0/5 > **James** | *19 February 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Very flexible platform, with a smooth and powerful Salesforce connector. Supports multiple payment platforms (we use both the Authorize.net and iATS/Deluxe connectors). Good value for how we use the product. > > **Cons**: Documentation is a bit clunky to use. Examples provided don't always address the particular need or use case. There have been some issues with technical/product support, where more than a day would pass before a response was provided. Lately, the delayed response/support issues seem to be getting resolved. > > As mentioned, the product is flexible. I find it is quick and straightforward to create new forms, update existing ones, provide back-end reporting, and meet our internal needs for data consistency via the Salesforce connector. ----- ### "It is okay" — 2.0/5 > **Destiny** | *29 September 2025* | Higher Education | Recommendation rating: 5.0/10 > > **Pros**: I like how customizable it is to make the form. You can really make it your own using your own branding, or images to make it fun. > > **Cons**: It is a challenging tool to create a form. I also have noticed that there are some challenges when it comes to data collection into Salesforce. > > I don't use FormAssembly very often but from the few times that I have, it is overall hard to use both for creating and for those using the form. ----- ### "I liked it" — 5.0/5 > **Lexi** | *16 April 2026* | Retail | Recommendation rating: 6.0/10 > > **Pros**: I liked how organized it kept me and the company. Only used for a short while during a trial. Company ultimately went a different way, but I enjoyed it. > > **Cons**: No cons truthfully. Was a great system. Didnt use long enough to really find cons. Hoping a future company uses it. ----- ### "FormAssembly from an Admissions Perspective at an Education Nonprofit" — 5.0/5 > **Eddy** | *2 October 2025* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: I would give Form Assembly 4.5/5 stars. I like the most how it integrates with SF + the customization options + the intuitive UI. Even though we have a separate Salesforce team at our organization, our team is still able to use FormAssembly with ease. The UI is intuitive, and I use YouTube when looking how to do something. For example, I wanted to translate an admissions family information meeting sign-up sheet, and I watched a YouTube tutorial on how to do it. I also like how it allows us to see Forms in progress, when they were started and generate .csv forms to organize and show all of that information. For Admissions, this is incredibly valuable. We also collect sensitive medical information, admission related signatures, and a one-time $100 payment through FormAssembly. Having parents be able to sign documents through FormAssembly and not physical paper is convenient for us, and security is very important. To date, we have not had any security problems. I know everyone in our organization uses FormAssembly, especially since we are a SF org too. I wonder if it would be possible for FormAssembly to create their own series highlight potential tips and tricks -- or any free certifications available. If there are, please forward it to \[sensitive content hidden\]\! > > **Cons**: I think that the one UI thing I dislike is how clumped together the tool and menu bar on the left is when creating a form. There is a lot there, and sometimes FormAssembly can be slow. I am not sure if it is our internet or a specific action that prompts the slowness. The aspect I dislike the least in general about FormAssembly is that the Mobile UI is not good. The demographic we serve is mostly low-income, and some of our families do not actually have computers. Thus, completing FormAssembly is more difficult. From what I have gathered, it is a mix of items being too small on devices, links sometimes not working, and the form bouncing midway through a long form. For example, some of our enrollment paperwork had to be collected in paper because our families information would not save or the form would refresh on mobile devices. I do not know enough to say exactly why. I know the following are pie in the sky ideas, but I wonder if there could be AI integration with detecting duplicative entries automatically. I wonder if it would be possible to incorporate AI suggestions in form building. > > My overall experience is positive. I can't speak to the value for money, since I do not pay for it, but I think it is invaluable to admissions. We wouldn't really be able to do our work in a secure and cross-synchronized way with our other teams without it. I also can't speak to customer support. I have not interacted with FormAssembly's customer support. I appreciate this effort to collect information. If by "customer support" you are referring to how our users use FormAssembly, it is somewhat mixed. My honest answer with this is that some of our families are incredibly technologically challenged. I think FormAssembly is incredibly intuitive to navigate, and our forms could not be more clear. However, we have some families that only have mobile devices. Some rely heavily on the Google translate function that can be enabled on forms, and the results on that are mixed too. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/118119/formassembly?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/118119/formassembly) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data