MaintainX
About MaintainX
MaintainX is a leading maintenance and asset management platform built for industrial and frontline teams. It helps organizations streamline operations, enhance asset management, and empower frontline workers while delivering insights that drive efficiency and improve the bottom line.
MaintainX centralizes data from multiple sources—such as IoT sensors, maintenance records, and other systems like SAP—through seamless integrations, ensuring consistent data for smarter decisions, accurate insights, and AI-powered optimizations.
As a mobile-first, IoT-enabled solution, MaintainX supports maintenance, reliability, and operations teams. Trusted by over 9,000 companies worldwide, the platform has powered 33 million work orders and tracked 4.5 million assets for over 650,000 workers.
Customers rely on MaintainX to reduce unplanned downtime, increase asset availability, ensure compliance, and keep workers safe—using an intuitive, scalable platform that’s easy to implement.
Pricing starting from:
USD 21.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of MaintainX
• A simple form builder enables users to create checklists, gauge readings, procedures, and more easily. Users can save and reuse forms as templates.
• Unlimited photos allow users to upload as many photos as they need to illustrate a problem. MaintainX also supports unlimited work orders, assets, locations, and messages.
• MaintainX runs natively on any device, giving users the flexibility to access and manage work orders via any desktop web, iOS, Android or iPad device.
• Commenting and in-app messaging tools support a collaborative workflow, helping all team members stay organized and informed.
• Automatic mobile or desktop status updates streamline communication between technicians, maintenance workers, and managers.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premises
Pricing starting from:
USD 21.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of MaintainX: 134
Alternatives
eWorkOrders CMMS
Housecall Pro
GoCanvas
UKG Ready
Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Paper & Forest Products
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The only CMMS you should consider.
Reviewed on 15/08/2023
When we made the decision to choose MaintainX as our CMMS, our account manager was very thorough...
When we made the decision to choose MaintainX as our CMMS, our account manager was very thorough and helped us to be up and running in a matter of days. We were already gaining benefit after around a month of use. Admittedly the team at MaintainX shouldered a lot of the workload, but it really helped. This kind of support is what I suspect makes MaintainX such an easy choice. People couldn't quite believe how fast we were able to integrate.
Pros
MaintainX has much to offer. If I were to nail it down to one thing, I would need to point out that the ease of use comes first and foremost. It is the one thing my team have all fed back as the major factor when picking it up for the first time.
Cons
I don't want to seem negative, because overall, the system is phenomenal. If pressed, I would have to say that compatibility with other software could be better. This isn't really a fair criticism though, as the team are constantly updating the system.
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Maintain X is Great
Reviewed on 17/10/2024
I am very happy with Maintain X. It makes keeping track of everything so easy.
I am very happy with Maintain X. It makes keeping track of everything so easy.
Pros
Easy to navigate, easy to keep track of all work done and needing to be done.
Cons
I would like for a completed work order to show up on the day it was completed instead of the day it was made.
- Industry: Biotechnology
- Company size: 51–200 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Solid system, lacks a bit of polish to the user interface.
Reviewed on 03/01/2025
Pros
In depth maintenance and asset management
Cons
The user portal isn't very user friendly
- Industry: Wine & Spirits
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great Support when transitioning to digtal
Reviewed on 03/05/2024
"It's been a challenging journey, but most of the problems you are facing are due to the presence...
"It's been a challenging journey, but most of the problems you are facing are due to the presence of incorrect data. This is where our customer support team comes in. I hold regular meetings with them to ensure that we are all set for success. I do wish that the app had a more user-friendly interface, with visual aids and a search function similar to Google. However, I must say that it is a well-designed and forward-thinking product that will certainly enhance your overall efficiency."
Pros
Great support and they are on the right path to have an front line first app
Cons
The lack of customizations and the lack of levels of access and cost.
- Industry: Renewables & Environment
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It was built for mobile. Love it.
Reviewed on 11/11/2024
Very smooth and clean. It was a easy migration to MaintainX from our old CMMS.
Very smooth and clean. It was a easy migration to MaintainX from our old CMMS.
Pros
I like the ease of use for the handheld devices. My field staff are on their phones all day, and this is a natural integration.
Cons
Some of the fields that are mapped within the app glitch sometimes. Need to refresh the page to get it to work.
Alternatives Considered
UpKeepSwitched From
UpKeepReasons for Switching to MaintainX
MaintainX offered additional flexibility with integrating other platforms that our company was currently using.MaintainX FAQs
Below are some frequently asked questions for MaintainX.Q. What type of pricing plans does MaintainX offer?
MaintainX offers the following pricing plans:
- Starting from: USD 21.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Basic: Basic plan is available free of cost Essential: $16/user/month (billed annually) Premium: $49/user/month (billed annually) Enterprise: Contact Us
Q. Who are the typical users of MaintainX?
MaintainX has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does MaintainX support?
MaintainX supports the following languages:
Chinese, Czech, Danish, Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Traditional Chinese, Turkish
Q. Does MaintainX support mobile devices?
MaintainX supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does MaintainX integrate with?
MaintainX integrates with the following applications:
Dynamics 365, FreshBooks, FuelCloud, Google Forms, Google Sheets, Jira, MachineMetrics, Microsoft Outlook, Microsoft Power BI, Motive, QuickBooks Online, Samsara, Slack, Titan GPS, Veem, Xero
Q. What level of support does MaintainX offer?
MaintainX offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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