--- description: Learn more about MaintainX. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: MaintainX Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [School Facilities Management](/directory/2827/facilities-management-for-schools/software) > [MaintainX](/software/117239/getmaintainx) # MaintainX Canonical: https://www.getapp.com.au/software/117239/getmaintainx Page: 1 / 44\ Next: [Next page](https://www.getapp.com.au/software/117239/getmaintainx?page=2) > MaintainX is an AI-powered maintenance and asset management software designed for industrial teams. The platform enables organizations to create and track work orders, manage preventive maintenance schedules, and monitor parts inventory across multiple sites. MaintainX integrates IoT sensors for real-time equipment monitoring and provides customizable reporting tools that transform operational data into actionable insights for reducing downtime and improving efficiency. > > Verdict: Rated **4.8/5** by 1078 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of MaintainX Streamlines maintenance operations with AI-driven work order management and asset tracking, supporting teams in minimizing downtime and increasing efficiency Strengthens preventive and predictive maintenance by automating schedules and identifying anomalies before breakdowns occur Transforms operational data into actionable insights using AI-powered reporting and customizable dashboards for continuous improvement Enhances safety and compliance by digitizing maintenance procedures and ensuring regulatory standards are followed across all sites Improves parts inventory control with automated alerts and AI-based demand forecasting to prevent shortages and unnecessary spending ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1078 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MaintainX - **Location**: San Francisco, US - **Founded**: 2018 ## Commercial Context - **Starting Price**: USD 25.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: MaintainX software uses a subscription-based pricing model with multiple tiers, which differ by features and usage limits. The software typically offers monthly and annual billing options, with pricing varying based on the number of users and access to advanced capabilities such as unlimited AI access, analytics, integrations, and workflow automations. A limited free tier is also available with basic features. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Traditional Chinese, Turkish - **Available Countries**: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Germany, India, Ireland, Japan, Mexico, New Zealand, Peru, South Africa, United Kingdom, United States ## Features - AI Copilot - AI Summarization - AI Text Generation - AI Text Summarization - AI/Machine Learning - API - API Connection - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Approval Management - Approval Process Control - Asset Accounting - Asset Categorization - Asset Kitting - Asset Lifecycle Management - Asset Planning ## Integrations (23 total) - AssetWatch - Dynamics 365 - FreshBooks - FuelCloud - Gmail - Google Forms - Google Sheets - Ignition - Jira - MachineMetrics - Microsoft Outlook - Microsoft Power BI - Motive - Oracle E-Business Suite - QuickBooks Online ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [School Facilities Management](https://www.getapp.com.au/directory/2827/facilities-management-for-schools/software) ## Related Categories - [School Facilities Management](https://www.getapp.com.au/directory/2827/facilities-management-for-schools/software) - [Preventive Maintenance Software](https://www.getapp.com.au/directory/1127/preventive-maintenance/software) - [CMMS Software](https://www.getapp.com.au/directory/131/cmms/software) - [Business Process Management Software](https://www.getapp.com.au/directory/273/business-process-management-bpm/software) - [Maintenance Management Software](https://www.getapp.com.au/directory/327/maintenance-management/software) ## Alternatives 1. [Fiix](https://www.getapp.com.au/software/106721/fiix) — 4.5/5 (629 reviews) 2. [Fracttal One](https://www.getapp.com.au/software/111631/fracttal) — 4.6/5 (1785 reviews) 3. [Limble](https://www.getapp.com.au/software/2049215/limble-cmms) — 4.8/5 (757 reviews) 4. [eMaint CMMS](https://www.getapp.com.au/software/102141/emaint-cmms) — 4.5/5 (432 reviews) 5. [Maintenance Connection](https://www.getapp.com.au/software/103911/maintenance-connection) — 4.4/5 (444 reviews) ## Reviews ### "The most efficient, helpful and supported CMMS" — 5.0/5 > **Kari** | *25 March 2026* | Computer Hardware | Recommendation rating: 10.0/10 > > **Pros**: The ease of implementing it for all employees within our company. The most positive review from operators is that they can input a work order from their phones. They love that they no longer have to have their supervisor enter it. > > **Cons**: The web page is not automatically updated when left open all day. I prefer to have the easiest, no thought processes, in the tools I use. I am not a fan of it not being refreshed when I get to my desk > > I am very pleased with MaintainX. There has not been one concern I have had. Once the work order requester was available to all operators, the communication between operators and maintenance techs opened immediately. Our downtime tracking for our KPI's became more accurate the moment it was implemented. ----- ### "User friendly" — 4.0/5 > **Ken** | *9 June 2026* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: User interface is very friendly for our end users. We have had great adoption with the system don’t the friendliness to the users. > > **Cons**: Lack of OEM parts and procedures available in the asset packages. Also when you attach a package to a piece of equipment and the OEM part is already created it creates a duplicate. > > Overall experience has been great. We are able to build out the systems and organizations by the companies and users needs and wants. Also go ahead he speed that the company needs to go to gain user acceptance. ----- ### "Maintain X review" — 3.0/5 > **Andrew** | *19 December 2025* | Retail | Recommendation rating: 7.0/10 > > **Pros**: Work order management seems to be the strongest part of maintain X information is readily available in at our fingertips and to ensure we know what’s going on with our workflow > > **Cons**: Some of the challenges would maintain X or lack of standard features that other CMS programs have standard. > > Overall experience has been good our rep Jamie has helped us through our integration and he does an awesome job, keeping us informed and helping us along the way ----- ### "Strong Tool for Maintenance Management" — 5.0/5 > **Sam** | *22 June 2026* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: The visibility it provides. It gives us one place to track work orders, PMs, inspections, and asset information across all properties. Instead of spending time chasing updates or digging through emails, I can quickly see what's happening, identify issues, and pull the information I need. It's also helped create more consistency in how maintenance activities are documented and managed. > > **Cons**: The reporting tools provide a lot of useful information, there are times when I can't get exactly the data or format I'm looking for without exporting it and doing additional analysis. > > My experience with MaintainX has been positive. It has helped improve visibility, consistency, and accountability across our properties by bringing work orders, preventive maintenance, inspections, and reporting into one system. The rollout has taken time and ongoing support, but we've seen improvements in documentation, tracking, and our ability to make decisions based on real data. ----- ### "I'm a believer in MaintainX" — 5.0/5 > **Steve** | *4 March 2026* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: The ease of use and how quickly our team was able to begin using the program. The account managers and support staff where great at helping get over hurdles and organize our assets. The features screens are not cluttered which makes it easy to navigate. Being able to add everyone in our company at no extra cost, as a requestor only, has been a big help. Using the automation features (AI) has dramatically decreased the time it takes to write a new procedure. We've also been able to tap into the vast library of shared procedures. > > **Cons**: Initially the cost, but we quickly learned is was value-added and saved us time. There is an occasional lag between the mobile app and the desktop software. > > It's been very positive. We started using it at one facility and we are expanding to all our locations. It's super direct and simple to train new technician on the work order process. It's been the shortest learning curve of any CMMS system I've used in the past. ----- Page: 1 / 44\ Next: [Next page](https://www.getapp.com.au/software/117239/getmaintainx?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/117239/getmaintainx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data