--- description: Learn more about Ooma Office. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Ooma Office Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Cloud Communication Platforms](/directory/1631/cloud-communication-platform/software) > [Ooma Office](/software/117183/ooma-office) # Ooma Office Canonical: https://www.getapp.com.au/software/117183/ooma-office Page: 1 / 11\ Next: [Next page](https://www.getapp.com.au/software/117183/ooma-office?page=2) > Ooma Office is a simple to use, cloud-based voice + video solution. With a platform designed to enable your team to advance collaboration and productivity, Ooma Office gives you the ultimate flexibility to work from anywhere with video meetings, desktop, and mobile apps. > > Verdict: Rated **4.4/5** by 248 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Ooma Office • Ooma Office provides anonymous call rejection (ACR), allowing users to block all incoming calls which do not provide Caller ID information. • Administrators and receptionists can manage and transfer calls to multiple users through expansion modules, displaying whether the lines are free or busy. • Ooma Office comes with a call park solution, which enables users to park up to five simultaneous calls on hold for available representatives or extensions to answer them. • The ring groups module lets incoming phone calls ring extensions of several or all users within sales or customer service departments to reduce the number of unanswered calls. • Ooma Office enables users to incorporate their own greetings or on-hold music by uploading MP3 or WAV files. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 248 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ooma - **Location**: Sunnyvale, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: USD 19.95 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Ooma Office starts at $19.95 per month per user, including one toll-free number, no contracts. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Alerts/Notifications - Automated Attendant - Automatic Call Distribution - CRM - Call Center Management - Call Conferencing - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Routing - Call Transfer - Caller ID - Chat/Messaging - Conferencing - Contact Management - Employee Directory - Fax Management ## Integrations (8 total) - HubSpot CRM - Jobber - Pipedrive - QuickBooks Free - Sugar CRM Connector - Zapier - Zendesk AI - Zoho CRM ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Cloud Communication Platforms](https://www.getapp.com.au/directory/1631/cloud-communication-platform/software) ## Related Categories - [Cloud Communication Platforms](https://www.getapp.com.au/directory/1631/cloud-communication-platform/software) - [VoIP Software](https://www.getapp.com.au/directory/107/voip/software) - [Telephony Software](https://www.getapp.com.au/directory/294/telephony/software) - [Business Phone Systems](https://www.getapp.com.au/directory/1099/business-phone-systems/software) - [Cloud PBX Software](https://www.getapp.com.au/directory/1101/cloud-pbx/software) ## Alternatives 1. [3CX](https://www.getapp.com.au/software/103409/3cx) — 4.4/5 (468 reviews) 2. [Ringover](https://www.getapp.com.au/software/117547/ringover) — 4.7/5 (891 reviews) 3. [800.com](https://www.getapp.com.au/software/2008915/800-com) — 4.7/5 (364 reviews) 4. [Nextiva](https://www.getapp.com.au/software/91289/nextiva) — 4.6/5 (919 reviews) 5. [RingEX](https://www.getapp.com.au/software/105173/ringcentral-mvp) — 4.2/5 (1206 reviews) ## Reviews ### "One of the BEST Phone systems I ever used in \> 40 years in the business" — 5.0/5 > **Daniel J** | *18 January 2024* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: The easy of use. Fast setup. Customer service is the BEST. Very professional and knowledgeable. > > **Cons**: Sometime calls come in and we dont see them. > > Outstanding and GREAT service. Overall highly recommend to others. ----- ### "Great system for quick small business deployments with basic needs\!" — 4.0/5 > **Kyle** | *25 November 2022* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Ooma office gives your business a tool that you can use to efficiently to manage your client calls and start point of contact with your phone system. The UI requires minimal training to navigate on PC and offers a separate admin portal to restrict access to settings that are not needed for day to day use. > > **Cons**: The software in some spaces does seem to be dated. The UI layout does seem less advanced that other providers and that could be to simply use. Power and Advanced users running business in IT like to have full function and features of their software to properly deploy solutions to problems. > > At a reasonable cost point, and little barrier to entry. Ooma Office can help your business get its feet off the ground and offers upgrade options for more features your business can get access to as you grow ----- ### "High expectations and poor results" — 2.0/5 > **Keith** | *18 January 2024* | Nonprofit Organization Management | Recommendation rating: 1.0/10 > > **Pros**: When using in the office with their IP phone, the call quality and reliability are good. Fair price for features offered. > > **Cons**: Ongoing issues with access and notification on my mobile phone. Months of efforts with their customer service team have failed to fix a bug they have working with Google Contacts. > > Disappointing. As a long-time, happy Ooma home user, I expected better. ----- ### "Ooma with the Save\! Critical especially during Covid 19 Pandemic" — 5.0/5 > **Alex** | *9 November 2020* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: I love the Voice IP system. When the Stay-In-place order was issued by the California Governor, we had little time to react beause the immediate future ws uncertain as to having our business remain open with on-site workers. I was able to make a quick decision to have essential staff literally take the phone system home and plug it into their home internet connection. The phones were amazing as they were plug and play ready. Each line has its own fax capability which was added for a small price. This allowed staff members to file documents and correspondence with digital fax capabilities. Simply Save Documents as PDF and Send. The next major feature that was amazing was the Digitial Receptionsit for call directing. > > **Cons**: I believe if Ooma offered a tutorial reviewing all of the features to be provided directly after activation would have been able to get the staff up to date on the new product. Some staff members indicated that obtaining information as to the use of each feature was not simple to locate on their own. > > We are using this product exclusively for our firm. The Ooma support staff is always accessible even during pandemic craziness. The sales rep has always been available even after activating the product. I am so happy that I selected Ooma as our phones and fax provider. ----- ### "Glad we switched, but minor issues" — 4.0/5 > **Nathan** | *18 September 2024* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: It’s about half price of our prior provider. And, it is very intuitive to set up those who know how to operate technology. > > **Cons**: For some reason, we don’t get an alert notification on the phone itself when there’s A voicemail. We’ve had several glitches with the phones eg. Call Park that we had to contact customer support for. Customer support was very helpful. Most of the issues have been resolved. They required a firmware update. Hopefully we can get the rest of the minor issues resolved soon. > > Their sales team was very persistent and informative. Set up was simple once we got around to doing it. However, we have had to contact customer support, several times due to device issues. Good news is that their customer support is very responsive. But there are still a few minor issues have not been resolved. ----- Page: 1 / 11\ Next: [Next page](https://www.getapp.com.au/software/117183/ooma-office?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/117183/ooma-office) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data