CandyBar
About CandyBar
CandyBar is a customer rewards management application that helps small to medium businesses increase sales and engagement by providing loyalty points to clients on their recurring visits. Designed for restaurants, salons, cafes, spas, florists, retail stores, pet shops, and automotive businesses, the cloud-based solution enables businesses to use the unified platform to track customer visits and corresponding rewards across multiple outlets.
Features of CandyBar include customer activity tracking, discount management, loyalty card or no-card loyalty rewards management, an in-built CRM, gift card system, member portal, referral tracking and more. The solution allows businesses to create a website for customers to check-in when they visit stores. Plus, it enables users to provide customers with loyalty cards, which they can manage through their smartphones to track rewards awarded on every visit.
Businesses can use CandyBar to track the success as well as performance of loyalty programs. It also provides a dashboard, where users can view top regulars, stamps and rewards issued to customers.
Key benefits of CandyBar
• CandyBar allows businesses to quickly receive customer feedback and use the dashboard to take necessary actions to improve engagement with visitors.
• Send automatic reminders to customers on the expiry of loyalty points and help businesses increase revenue by reminding visitors to utilize rewards on time.
• CandyBar enables businesses to set up a cashier page to help them track orders and rewards of customers using mobile devices.
• Enables businesses to manage and track customer activities, get live updates through messages and get reports on all stores.
• CandyBar allows customers to use programs to refer their friends to stores and earn more loyalty rewards.
Images
Not sure about CandyBar?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Kangaroo
Open Loyalty
Workplace from Meta
Preferred Patron Loyalty
Reviews
Already have CandyBar?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Loyalty Program
Reviewed on 19/10/2019
The customer service has been absolutely great with answering questions or concerns at my intial...
The customer service has been absolutely great with answering questions or concerns at my intial decision making and has been great to work with.
Pros
Its easy to use and operate and I don't have to have a special dedicated ipad to use. I can use the ipad register and all I have to do is pull it up after ringing out customers and add a phone number. Customers love it to since they don't have to download an app to receive the credits. I went to many loyalty sites and even looked at my current software company that offers the same type program and the cost for all others were way to expensive for a new business or a small business ownership.
Cons
I would like it to be able to use an email address if a customer doesn't want to use their mobile number, but that isn't a negative since it has only been one customer out of many that mentioned that to us.
Alternatives Considered
Workplace from MetaReasons for Switching to CandyBar
The price sold me and the fact I didn't have to purchase a separate ipad to use that I could use the same ipad that I was currently use for my register also I have multiple businesses and the discount they offered for a second location was absolutely great. I love that they give you a trial period and once the trial period was up they didn't force you to buy they sent you a reminder and never locked me out so I didn't have to pay until the trial was over. I give them a 10 out of 10 on absolutely everything.- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Candybar is a super easy loyalty program with good functionality
Reviewed on 01/08/2018
we don't have to print loyalty cards anymore
we don't have to print loyalty cards anymore
Pros
Ease of use, and its design. I like that you can customize some parts of it. I like how it links your devices. Our customers really like it so far too, and sign up has been going ok
Cons
there needs to be a short cut on the customer facing sign up screen, I hope to speak w them soon and get this sorted for me. sometimes theres a small delay between customer facing & our computer when we are doing stamps, but it really is very user friendly and worth a try.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Good
Reviewed on 20/11/2020
Pros
Customer Service: Good attitude and fast and concise responds from Mardie
Cons
There's no tutorial at the start when you sign up. There should be a setup call as well wir RC team
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great support!
Reviewed on 17/03/2022
Pros
The support team is great! Vino & Jelson helped me to resolve quickly an issue regarding settings of sender and reply email address.
Cons
The translation from English to Italian of every aspect of communication between the platform and the final user (both friend and referral) is not very quick to implement.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Candy Bar for a Loyalty Program
Reviewed on 25/09/2019
Pretty good plus great after sales services by the team behind Candy Bar
Pretty good plus great after sales services by the team behind Candy Bar
Pros
It’s ease of use and easy for our operations team to understand to use.
Cons
Needs to have a way to better avoid stamping via human error (or fraudulent transactions). Maybe a POS connection that ties to the Transactopn
CandyBar FAQs
Below are some frequently asked questions for CandyBar.Q. What type of pricing plans does CandyBar offer?
CandyBar offers the following pricing plans:
- Starting from: USD 45.00/month
- Pricing model: Subscription
- Free Trial: Available
Pricing is available on monthly as well as annual subscriptions. Starts at $45 monthly for the Standard plan and $3,999 annually for the Enterprise plan. For multiple outlets, the monthly subscription fee is $45/month for the first outlet and $25/month for each subsequent one.
Q. Who are the typical users of CandyBar?
CandyBar has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does CandyBar support?
CandyBar supports the following languages:
English
Q. Does CandyBar support mobile devices?
CandyBar supports the following devices:
Q. What other apps does CandyBar integrate with?
We do not have any information about what integrations CandyBar has
Q. What level of support does CandyBar offer?
CandyBar offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep)
Related categories
See all software categories found for CandyBar.
