--- description: Learn more about SOCi. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SOCi Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [All-in-One Marketing Tools](/directory/310/online-marketing/software) > [SOCi](/software/116951/soci) # SOCi Canonical: https://www.getapp.com.au/software/116951/soci Page: 1 / 11\ Next: [Next page](https://www.getapp.com.au/software/116951/soci?page=2) > SOCi is an AI-driven platform designed for multi-location marketing that unifies workflows, data, and automation. The system features specialized tools including Genius Search for local visibility optimization, Genius Social for content calendar management, and Genius Reviews for automated review responses across all business locations. > > Verdict: Rated **4.5/5** by 251 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of SOCi Content Center: SOCi scores the social web with its unique algorithms to tell you what social content is engaging and what's not. SOCi then gives you a numerical score and recommendations on what to post. Asset Management: After SOCi scores content, it allows you to choose from a library of highly curated, engaging content. This library cuts on the work of searching for relevant brand content. Smart Scheduler: Create quality posts / contests / coupons to multiple pages on all the major platforms with a single click, all posting at the best local time. Customer Care: Manage your social comments, review, and notifications across all your networks under one platform. Reviews and Reputation: Pull and respond to reviews from Yelp, CitySearch, Google, and many more social media networks in one platform. Workflow Solutions: Streamline client or administrative approvals. Easily edit, delete, reject, comment, and notify managers or changes. Reporting Suite: Find out who's performing and who's not, and share your findings with your organizations. Grow Your Audience: Easily boost content and promote social ads across all your locations, using dynamic content and images to localize your message. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 251 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SOCi, Inc. - **Location**: San Diego, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 30,000.00 - **Pricing model**: Other - **Pricing Details**: SOCi offers flexible, annual pricing based on the size and needs of each brand. Most partnerships start around $15,000 per year, with packages tailored to the number of locations, products, and services required. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI Writing Assistant - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Audience Targeting - Automated Publishing - Automated Scheduling - Benchmarking - Brand Guidelines - Brand Tracking - CRM - Calendar Management - Campaign Analytics - Campaign Management - Campaign Scheduling - Chat/Messaging ## Integrations (18 total) - Apple Business Essentials - Bazaarvoice - Bing Webmaster - Canva AI Photo Editor - Entrata - Foursquare Places - Google My Business Post Scheduler - Google My Business Review Manager - Instagram - LinkedIn for Business - Meta for Business - Neustar UltraDNS - Nextdoor - Olo - Salesforce Service Cloud ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [All-in-One Marketing Tools](https://www.getapp.com.au/directory/310/online-marketing/software) ## Related Categories - [All-in-One Marketing Tools](https://www.getapp.com.au/directory/310/online-marketing/software) - [Social Media Marketing Tools](https://www.getapp.com.au/directory/104/social-media/software) - [Reputation Management Software](https://www.getapp.com.au/directory/873/reputation-management/software) - [Social Media Management Tools](https://www.getapp.com.au/directory/927/social-media-management/software) - [Social Media Monitoring Software](https://www.getapp.com.au/directory/1091/social-media-monitoring/software) ## Alternatives 1. [Brand24](https://www.getapp.com.au/software/101485/brand24) — 4.7/5 (254 reviews) 2. [Birdeye](https://www.getapp.com.au/software/112535/birdeye) — 4.7/5 (702 reviews) 3. [Trustpilot](https://www.getapp.com.au/software/113149/trustpilot) — 4.5/5 (1202 reviews) 4. [rater8](https://www.getapp.com.au/software/2057122/rater8) — 5.0/5 (181 reviews) 5. [TrueReview](https://www.getapp.com.au/software/2043135/truereview) — 5.0/5 (150 reviews) ## Reviews ### "The ultimate tool to boost my marketing strategy." — 4.0/5 > **Felix Daniel** | *30 July 2023* | Internet | Recommendation rating: 10.0/10 > > **Pros**: I really like this platform, I can manage and optimize my search pages, social networks in one place, which is incredibly convenient and saves me a huge amount of time. > > **Cons**: Being a very complete platform with numerous features, it takes me some time to familiarize myself with all its tools and to understand how to get the most out of each of them. > > Since I started using this platform, you can experience a noticeable increase in the efficiency and effectiveness of my marketing strategies. ----- ### "Saves time managing multi social media accounts" — 5.0/5 > **Shane** | *11 June 2019* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The ease to post several social media accounts and also multiple locations on one platform > > **Cons**: The dashboard does take a little to get comfortable using. > > It has saved me time on managing my platforms for our small business. Gives me better interaction with my customers to give the local hometown engagement. ----- ### "Works great when set up." — 3.0/5 > **Kevin** | *22 February 2020* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Once the program is set up with your different social networks you can make and create several drafts and have it scheduled when you want it to post to whatever social network you want. We work at an Ace hardware, which makes it nice when we can create drafts several weeks in advance and then just have it post all by itself. > > **Cons**: It is not user friendly to set up. There's not exactly one person you can contact to try to help you, you have to email soci and hope that someone gets back to you. Ever since they have I have just saved the persons contact information and email them when I have questions. Sometimes they respond right away, sometimes you have to follow up. Then, unfortunately, there are some accounts that you have to reconnected now and then like LinkedIn, and instagram, but that is out of Soci's control. > > Overall, the experience with SOCi has been nice. I am grateful that we have it set up and working as an asset to our team. I hope it continues to work and help to increase our social audience. ----- ### "My experience of success with this innovative marketing platform." — 4.0/5 > **Marina** | *30 July 2023* | Internet | Recommendation rating: 10.0/10 > > **Pros**: What I like most about this platform is the ability to centrally manage and strengthen my online presence across multiple search and social media platforms. > > **Cons**: While they do offer training and support, I think there could be better guidance for new users, especially those with no previous digital marketing experience. > > I like the ability to manage all my search pages and social profiles has been incredibly convenient and has saved me a lot of time and effort. ----- ### "Makes me look good\!" — 5.0/5 > **Anna** | *13 June 2019* | Professional Training & Coaching | Recommendation rating: 9.0/10 > > **Pros**: In my situation, it's completely hands off. Someone on my team provides the content and all I have to do is give my LI password occasionally. I've gotten several comments from clients and prospective clients that they have found it interesting and love the fact that I'm such a prolific poster. It gives me tremendous credibility and makes me look good\! > > **Cons**: It occasionally glitches and I have to keep logging in. I don't like that I get an email seemingly every two seconds when it's time to relink my account. ----- Page: 1 / 11\ Next: [Next page](https://www.getapp.com.au/software/116951/soci?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/116951/soci) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data