--- description: Learn more about Digitail. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Digitail Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/77/veterinary/software) > [Digitail](/software/116891/digitail) # Digitail Canonical: https://www.getapp.com.au/software/116891/digitail Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/116891/digitail?page=2) > Digitail is the leading AI-native, all-in-one platform for modern vet clinics. Trusted by 10,000+, it helps teams work smarter, see 2× more patients, and get home on time with 20+ AI tools and 50+ integrations. > > Verdict: Rated **4.7/5** by 93 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Digitail \- Complete clinical records faster and with greater accuracy using Digitail's Tails AI, which generates SOAP notes, handles voice dictation, and automates patient intake so veterinarians can stay focused on the patient in front of them. - Fill more appointment slots and reduce no-shows with Digitail's online booking and smart reminder tools, which keep your schedule visible, manageable, and accessible to clients around the clock. - Keep clients engaged between visits with Digitail's native pet parent app, which gives owners instant access to their pet's records, upcoming appointments, treatment plans, and direct two-way messaging with your clinic. - Stay on top of stock levels, avoid expired products, and streamline ordering with Digitail's inventory management tools, including expiry-date alerts, and advanced stock reporting. - Get a clear picture of your clinic's financial and operational performance with Digitail's real-time reporting and analytics, giving practice owners the visibility they need to make confident business decisions. - Manage wellness plans, treatment approvals, and billing all in one place with Digitail's unified platform, reducing missed charges and keeping the checkout process quick for both staff and clients. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 93 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Digitail - **Location**: Iasi, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: $289.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Starting at $289 (USD) per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI Copilot - API - Activity Dashboard - Alerts/Notifications - Appointment Scheduling - Billing & Invoicing - CRM - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - Customer Database - Data Import/Export - Document Management - Document Storage - E-Prescribing - EMR/EHR - Electronic Payments - Electronic Signature ## Integrations (16 total) - FetchIt - Google Calendar - Google Maps - Greenline - Inventory Ally - Kumba AI - Okta - ReviewTrackers - SendGrid - Stripe - Stripe Billing - Talkatoo - Text Blaze - TypingDNA Verify 2FA - VetPay ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Veterinary Software](https://www.getapp.com.au/directory/77/veterinary/software) ## Alternatives 1. [ezyVet](https://www.getapp.com.au/software/103877/ezyvet) — 4.6/5 (277 reviews) 2. [DaySmart Vet](https://www.getapp.com.au/software/2046656/daysmart-vet) — 4.6/5 (283 reviews) 3. [Instinct Science](https://www.getapp.com.au/software/2066226/instinct-emr) — 4.9/5 (238 reviews) 4. [Covetrus Pulse](https://www.getapp.com.au/software/106227/evetpractice) — 4.0/5 (542 reviews) 5. [Shepherd](https://www.getapp.com.au/software/2033055/shepherd) — 4.7/5 (87 reviews) ## Reviews ### "Best product on the market" — 5.0/5 > **Kévin** | *17 June 2020* | Design | Recommendation rating: 9.0/10 > > **Pros**: As a digital expert in user experience, I wanted to advise innovative and intuitive veterinary software to my wife. Hence, after a competitor benchmarking, Digitail appeared to be the best choice. One of the most important points is that Digitail is created by digital native people, it's a very different approach compared to the competitors where digital is not their main focus, user behaviors are quickly evolving, you have to be digital-ready. My wife used 3 different software in past experiences (one in the largest clinic in the country), Digitail is the best in her opinion. > > **Cons**: The initial configuration (adding products, TVA, dosages, etc.) is time-consuming and it could be more intuitive in some specific cases. However, Digitail is still doing a better job than competitors. ----- ### "An Excellent Option for Veterinary Practice Software" — 4.0/5 > **Stacey** | *11 August 2023* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: My truly favourite thing about Digitail is their vibrant, engaging team who provides excellent, courteous and prompt support and customer service. They truly feel like an extension of our in clinic team and they make our days flow so easily. > > **Cons**: Any feature request we've ever submitted has been acknowledged and considered, most often executed and integrated to help our work flow. > > Overall, our time with Digitail has been a 5/5 star customer experience. We have felt nothing but support along the way and are excited about all the new innovations that are coming forward. ----- ### "A work in progress but incomplete" — 2.0/5 > **Lindsey** | *12 July 2021* | Veterinary | Recommendation rating: 0.0/10 > > **Pros**: Brilliant CRM and app features, scheduling and reminders efficient > > **Cons**: Non existent customer service, troubleshooting or business management features. Accounting functions inaccurate and incomplete > > Would hope to be able to recommend in future but currently not fit for service ----- ### "We LOVE Digitail\!" — 5.0/5 > **Erin** | *8 August 2023* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: First and foremost, the software is so easy to use and very functional. One of the great things about it is being able to access it ANYWHERE. The pet-parent portal is also genius and our clients are definitely fans\! The chat function and diary updates are great for managing difficult cases. We also really like how the treatments are so easily approved and declined within a SOAP note and then anything approved will automatically pull into the invoice. It makes missing charges a thing of the past. As a brand new practice we had to start from the ground up. Our onboarding specialist, \[sensitive content hidden\], has been the absolute best\! The fact that Digitail is constantly improving and working to be more functional is phenomenal. Honestly, there's so many nice things it would be hard to list them all but we really do just love it\! > > **Cons**: There have only been a few small things I've noticed that I wasn't a fan of or feel should be worked on a bit more. The one thing I find slightly inconvenient is having to remove pricing when sending a record so instead of hitting just "send email" we have to go into the "advanced records options" every time to change it. One other thing is not being able to apply a 0 to the low end of an estimate on any product that has a dispensing fee as it will always still add the dispensing fee instead of displaying a $0 - still trying to figure a way around that without creating a bunch of new services or changing dispensing fees. The last thing I can think of that has been an issue is merging clients/patients. I've noticed after we have manually entered a client and patient into the system, if they then go enter themselves into the app it will create a duplicate and I do not have the power to merge them. ----- ### "So Far So Good\!" — 5.0/5 > **Olivia** | *7 August 2023* | Veterinary | Recommendation rating: 9.0/10 > > **Pros**: User friendly2 way texting and email through app and softwareApp option > > **Cons**: With being a newer program there are a few cons but all will probably resolved soon Some integrations not available yet, but hopefully will be available soon Confusion due to constant changes and updates > > My Account Manager \[sensitive content hidden\] was so awesome through the entire process. He was very responsive to my questions which I had many of. He was able to keep me organized and on track. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/116891/digitail?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/116891/digitail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data