--- description: Learn more about Aline. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Aline Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Home Health Care Software](/directory/61/home-health-care/software) > [Aline](/software/116675/enquire-crm) # Aline Canonical: https://www.getapp.com.au/software/116675/enquire-crm Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/116675/enquire-crm?page=2) > Aline is a connected senior living platform that manages the complete resident lifecycle including marketing automation, CRM, leasing, billing, payments, resident care, eMAR, accounting, and business insights. Purpose built for senior living with customizable workflows and actionable analytics. > > Verdict: Rated **4.5/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Aline •Purpose-built to tackle the complex challenges of managing a senior living community/portfolio. •Increases profitability through revenue growth and measurable productivity gains. •Provides operational clarity with one integrated system that unifies data for one verified source of performance. •Easily assess performance trends and KPIs with 100+ pre-built reports, custom BI reporting and executive dashboards. •Sales and marketing solutions shorten the sales cycle, speed conversions and improve occupancy with lead management, lead scoring, scheduled nurture activities, and advanced features including Chat GPT and AI. •Generate more qualified leads and increase brand presence through web forms, landing pages, and automated marketing drip campaigns via text, email, and social media. •Increase earned revenue through streamlined online leasing, billing, and payments workflows. Effectively manage revenue with automated care variance and late fee capture, rate management, census management, short-term leave calculator, and real-time billing. •Resident payments provide convenience and increased cash flow, including split payor, supplemental payor, and online payment processing. •Resident care and eMAR solutions improve resident safety and staff efficiency with customizable assessments, automated care plans, and mobile care and incident reporting apps. Automatically capture and bill for all the services you deliver, including changes and additions to care plans. Enhance resident safety with a connected eMAR system that integrates with 175+ pharmacies and features multi-dose package scanning, medication alerts and controlled drug inventory management. •Increase engagement with family app that provides access to menus, vitals updates, events, calendars and news. •Stay compliant to regulators and ensure your brand standards through automated inspections and corrective action plans. •Connect financials to all revenue touchpoints with simplified accounting customized to support unique requirements of senior living both at the property and corporate level. •Choose from more than 100 built-in reports or create custom reports all with the flexibility to adjust and filter information the way you need it. Data can be visualized into dashboards, charts, graphs, leaderboards, scorecards, and other formats that are easy-to read. Easily drill down into the detail for a deeper analysis to quickly find answers, uncover hidden opportunities, and improve day-to-day performance. •Aline can be customized to support your processes and workflows. •Intuitive, simple UI requires minimal training and facilitates maximum usage. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 12 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Aline - **Location**: Greenwood Village, US - **Founded**: 2011 ## Commercial Context - **Pricing Details**: Contact Aline for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Planning - Activity Tracking - Admissions Management - Alerts/Escalation - Alerts/Notifications - Appointment Scheduling - Assessment Management - Audience Targeting - Billing & Invoicing - CNA Tracking - CRM - Calendar Management - Calendar/Reminder System - Call Logging - Campaign Management - Care Plan Management - Charting ## Integrations (33 total) - Act-On - ActiveCampaign - ActiveDEMAND - CTM - CallRail - Caremerge - Docusign - Eldermark - G5 - Gmail - Google Calendar - Google Maps - GuardianRx - HubSpot Marketing Hub - LifeLoop ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Home Health Care Software](https://www.getapp.com.au/directory/61/home-health-care/software) ## Related Categories - [Home Health Care Software](https://www.getapp.com.au/directory/61/home-health-care/software) - [Assisted Living Software](https://www.getapp.com.au/directory/891/assisted-living/software) - [Healthcare CRM Software](https://www.getapp.com.au/directory/937/healthcare-crm/software) - [Nursing Home Software](https://www.getapp.com.au/directory/1413/nursing-home/software) - [Long Term Care Software](https://www.getapp.com.au/directory/911/long-term-care/software) ## Alternatives 1. [monday.com](https://www.getapp.com.au/software/91734/monday-com) — 4.6/5 (6016 reviews) 2. [ECP](https://www.getapp.com.au/software/131351/ecp) — 4.7/5 (154 reviews) 3. [Senior Living Core Platform](https://www.getapp.com.au/software/2029187/senior-living-core-platform) — 4.7/5 (63 reviews) 4. [Eldermark](https://www.getapp.com.au/software/2058139/eldermark) — 4.6/5 (37 reviews) 5. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5150 reviews) ## Reviews ### "Great System Flow -- Improved Sales" — 5.0/5 > **Verified Reviewer** | *12 March 2019* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: "Forces" you to schedule follow up and keeps the sales process moving. Was easy to learn and easy to use. Web based so you can work from anywhere. > > **Cons**: There are many standard reports, but running custom reports is a bit cumbersome. > > My marketing team grumbled at learning something new ... but learned it quickly. It is easy to use to it has increased their compliance with entering activity. It has helped us "revive" some older leads by continually scheduling follow up. Overall, very pleased. ----- ### "New Reporting Features are Appreciated/Needed" — 5.0/5 > **Paula** | *29 July 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I truly appreciate the added reports that Aline has brought to us from the merge with Enquire. The ease of use on the reporting. I am able to get a quick snapshot of traffic, follow up activity, lead to speed, tour to occupancy. All important to our Team. I do a weekly management level report and share the stats from the reports weekly. > > **Cons**: Occasionally, response time for an issue a community is having is lengthy. > > Since the merge it has been very good. I appreciate the new features, training that is offered to our new staff, plus my continued training. I value the ability to gather information very quickly to share with our management team. ----- ### "Enquire" — 3.0/5 > **Lindsy** | *23 November 2023* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: It is vital to track activities, schedule upcoming tasks, and keep track of the correspondence that occurs with a prospect. > > **Cons**: Some of the navigation is difficult, I feel like things are clunky and it be more streamlined. ----- ### "Portola Gardens Review" — 5.0/5 > **Lynda** | *12 July 2024* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Quick emails so that I can respond to the prospect in a timely fashion. Detailed health care and move in information. > > **Cons**: Scheduling tours without contacting me as to my availability. > > It helps me organize my day and plan for future appointments. It also gives me insight as to the prospects needs and income. ----- ### "Sales user" — 4.0/5 > **Karina** | *17 July 2024* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: Good CRM for tracking appointments, and logging notes > > **Cons**: unable to see amount of activities per day ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/116675/enquire-crm?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/116675/enquire-crm) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data