--- description: Learn more about Trainual. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Trainual Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Online Course Software](/directory/37/courseware/software) > [Trainual](/software/116523/trainual) # Trainual Canonical: https://www.getapp.com.au/software/116523/trainual Page: 1 / 22\ Next: [Next page](https://www.getapp.com.au/software/116523/trainual?page=2) > Trainual is an all-in-one employee training platform that centralizes documentation, onboarding, and knowledge management for businesses. The system enables organizations to capture processes, create SOPs, and build comprehensive training programs while tracking completion and ensuring compliance through e-signatures. Trainual integrates with various work applications and serves companies across multiple industries including healthcare, real estate, and business services. > > Verdict: Rated **4.8/5** by 509 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Trainual Centralize your company knowledge and processes in one easy-to-use platform, making answers and documentation accessible for everyone Streamline onboarding and training so new hires get up to speed faster, saving time and reducing costly mistakes Automate and track training completion to ensure compliance and accountability across your team Visualize team structure and delegate responsibilities clearly, helping everyone understand their roles Integrate seamlessly with your favorite work apps, connecting people, processes, and knowledge for smoother operations ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 509 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Trainual - **Location**: Scottsdale, US - **Founded**: 2018 ## Commercial Context - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Portuguese, Spanish - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Academic/Education - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Assignment Management - Asynchronous Learning - Built-in Course Authoring - Built-in LMS - Business Process Control - Catalog Management - Certification & Licensing - Collaboration Tools - Commenting/Notes - Competency Management - Compliance Management - Compliance Tracking - Content Creation ## Integrations (42 total) - ActiveCampaign - Asana - BambooHR - Basecamp - Cognito Forms - Copper - Dropbox - Dropbox Sign - Flock - Gmail - Google Calendar - Google Docs - Google Drive - Google Forms - Google Sheets ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Course Software](https://www.getapp.com.au/directory/37/courseware/software) ## Related Categories - [Online Course Software](https://www.getapp.com.au/directory/37/courseware/software) - [Learning Management Systems](https://www.getapp.com.au/directory/258/learning-management-system-lms/software) - [Employee Training Software](https://www.getapp.com.au/directory/266/training/software) - [Business Process Management Software](https://www.getapp.com.au/directory/273/business-process-management-bpm/software) - [Onboarding Software](https://www.getapp.com.au/directory/730/onboarding/software) ## Alternatives 1. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5318 reviews) 2. [KodeKloud](https://www.getapp.com.au/software/2075501/kodekloud) — 4.8/5 (320 reviews) 3. [Google Classroom](https://www.getapp.com.au/software/131851/google-classroom) — 4.6/5 (2907 reviews) 4. [Moodle](https://www.getapp.com.au/software/10246/moodle) — 4.3/5 (3389 reviews) 5. [Absorb](https://www.getapp.com.au/software/101753/absorb-lms) — 4.6/5 (362 reviews) ## Reviews ### "Trainual is a great KB" — 5.0/5 > **Kevin** | *3 May 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Trainual was great for building our internal documentation on. Intuitive and crisp. > > **Cons**: Had to use Zapier for some stuff. Overall, not a deal breaking, but I've heard of others with better integration support. > > Overall, Trainual was great for our internal knowledge. Made it easier to train and onboard new team members. ----- ### "Best process documentation software" — 4.0/5 > **Laura** | *18 April 2023* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: That was the best option at the time, and it still is today, because it allows us to centrally store documentation for all applicable procedures and regulations. It's simple to direct a team member to the relevant section of the Trainual whenever they have a query regarding a procedure or policy. > > **Cons**: This is more of a suggestion for how to arrange things than a critique of Trainual itself. In my opinion, it's best to have a single Admin in charge of all of the data. We had things more in order before we added more teams to our account, but now they're all over the place. > > Having the option to embed video, external websites, and quizzes to test comprehension is fantastic. Because of team restructuring and turnover throughout the years, it has been helpful to have a centralized repository of training materials like Trainual. ----- ### "Not great system" — 1.0/5 > **Dan** | *3 December 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: It was promising from the sales team, but the system is not great. Some of the features are useful, I am unsure if this system can be used in any company. > > **Cons**: - If you want to disengage out of Trainual, there is NO WAY to download or move data -There isn't a way to download in bulk > > It looked very promising when we started however its not easy to get teams to update, as the UI and systems are not user frendly . Also, if you want to send a policy via PDF its not possible the display of the information is all over the place. ----- ### "Great tool for Team Training" — 4.0/5 > **Courtney** | *15 March 2023* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Onboarding Time is saved and efficiency is increased as our staff receives continuous training and development thanks to our efforts. Simple interface\! The addition of Loom is fantastic. Loom also offers excellent onboarding training materials. > > **Cons**: One potential drawback is that training doesn't make extensive use of gaming techniques, which appear to be crucial in retaining today's workforce. > > The data may be quickly sorted and searched. Having everything set up ahead of time will make it much simpler to locate the specific concepts you need to grasp afterwards. It's also helpful to be able to monitor your own and your staff's training development. ----- ### "Trainual Transformed Our Team Training" — 5.0/5 > **Brandon** | *12 May 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: There are five things I like most about Trainual. Centralized knowledge hub, structured onboarding, role-based assignments, searchable \& easy to update, and accountability \& tracking. > > **Cons**: The least things I like about Trainual are: search limitations, quiz functionality is basic, and sometimes it is hard to cross-reference between different topics and processes. > > My experience with Trainual has been largely positive. It’s made a huge difference in how we onboard, train, and maintain consistency across departments. Having one centralized platform to document our processes and create role-specific training paths has helped reduce confusion, save time, and boost accountability—especially as we grow. That said, there are a few frustrations. The Content page gets cluttered quickly, and I wish there were folders or a better way to organize content by department (e.g., HVAC, Plumbing, Electrical). Some tools—like the quiz features and permissions settings—feel a little basic or unintuitive. But overall, the benefits outweigh the limitations, and Trainual has helped us move away from outdated or scattered training methods. It’s not a magic bullet, but it’s a solid, scalable solution that’s helped us professionalize and standardize how we train our team. ----- Page: 1 / 22\ Next: [Next page](https://www.getapp.com.au/software/116523/trainual?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/116523/trainual) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data