Trainual

4.8 (466)
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Easy onboarding and training software for growing businesses

About Trainual

Trainual is an app that makes it easier than ever to build training manuals for new or existing employees, customers, contractors, interns and volunteers alike. The platform enables business owners, managers, and human resources professionals to organize operational knowledge, document standard operating procedures, create repeatable, scalable processes, define role-based responsibilities and assign training workflows with built-in accountability.

With Trainual’s automated onboarding module, managers can assign content by role, department and location and ensure that employees receive only the most relevant information when they need it. The testing functionality allows managers to monitor the progress of their team training and have the confidence of knowing everyone understands exactly what they need to. Additionally, Trainual will automatically notify employees about any changes to previously completed training materials and ensures that they review the updated content.

Users can easily search SOPs and training materials for keywords within Trainual from the desktop app, the Chrome browser extension, or on-the-go and in-the-field with the Trainual mobile app.

At first login, you can add a logo and select a color scheme to custom brand your account. Invite your team members, and select one of our pre-loaded process and procedure templates from the Template Library to start building out your account with content in minutes.

It's easy to embed images and GIFs to make training more fun using the free stock library and GIPHY integration on Premium accounts. Add surveys, videos and customized forms into learning material then organize content in step-by-step sequences and by user roles and responsibilities. Use the built-in screen recorder tool to record and explain a process when a video overview is the easiest or best way to explain and train on it.

Trainual integrates with productivity tools such as Gusto, Zapier, Google Docs and Sheets, Slack, Asana, Teamwork, Basecamp, Dropbox, Typeform, Harvest, Dotloop, Linkedin, and more. Use the admin panel to grant user permissions and allow others to update and edit subjects—Trainual is easier when you crowdsource your company content and organize all that tribal knowledge.

Trainual stores data on a PCI Level 1 compliant cloud-based server and multimedia files are stored in an Amazon Web Services cloud storage.

Pricing starting from:

USD 249.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Trainual

• Document Everything You Do In One Place: Trainual is more than an onboarding and training tool. It’s an interactive wiki for your business. Once your team starts documenting what they do, you’re on your way to building a turnkey operations manual and long-term memory bank.

• Automate Onboarding & Training: Associate content and processes by role, department, or location to create templates and automate your onboarding. If you hire someone new for that role, just assign them and they get everything they need to know and nothing they don’t.

• Stop Repeating Yourself: Instead of answering the same questions and explaining the same processes over and over, make it easy for employees to access all the information they need to do their job right the first time and every time.

• Test Employees On Their Knowledge: Ensure your people know how to do what’s expected of them with simple tests built into automated sequences. Track logins and monitor user progress. Screen your new hires or prospective employees for comprehension and commitment.

• Retain Talent & Reduce Turnover: The easiest way to keep good people around is to ensure they never feel lost in their role or in your company. Nurture and develop their skillsets and keep them in the loop with easy ongoing training.

• Cut Costs & Boost The Bottom Line: Think about how much time you spend getting each new hire up to speed. Some stuff has to happen face-to-face, but a lot of it is pretty basic. Now what’s your billable hourly rate? How much money could you be saving if you cut training time by 50% or more?

• Powerful Search For Referencing SOPs On The Go: Search for keywords and topics across all of your company’s training materials and SOPs to find and reference or update whatever you need when you need it.

• Push Updates To Your Team Automatically: As soon as any content is changed or added in Trainual, any employee who has previously completed that subject will get a notification that there is new material. They will have to log in, review, and re-complete to stay in the know.

• Embed Videos, Forms, & More: Do you use Typeforms for company-wide surveys or record how-to videos using Loom Screen Recorder? Maybe most of your training content lives on YouTube. Great! Embed it all and organize it into subject tracks by role or responsibility.

• Live Saved Changes While Editing: Create subjects and knowledge flows, auto assign content to new employees in specific roles, and use photos, videos, or upload existing docs to make training easier than ever. Never have an out of date or inconsistent training manual again.

• Custom Brand Your Account: At first login, you can add your logo and select custom colors for your account to get everything in line with your brand. Then, add your team, assign roles, and start creating subjects in no time.

• 1000+ Easy App Integrations: With native integrations to Gusto, Rippling, and Zapier, connect Trainual to the ecosystem of apps you use everyday to boost productivity across the board.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premises

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

Pricing starting from:

USD 249.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Trainual Software - One organized spot for all your processes, policies, people and training reports
Trainual Software - Stay on top of training in one, easy-to-access spot
Trainual Software - Easily start with 300+ Templates
Trainual Software - Easy step-by-step training with videos, GIFs, and 700+ content integrations
Trainual Software - Assign roles and responsibilities to team members and groups. Plus, delegate responsibilities with the delegation planner.
Trainual Software - Keep tabs on training and onboarding with people and subject reports
View 11 more
Trainual video
Trainual video
Trainual video
Trainual video
Trainual video
Trainual Software - One organized spot for all your processes, policies, people and training reports
Trainual Software - Stay on top of training in one, easy-to-access spot
Trainual Software - Easily start with 300+ Templates
Trainual Software - Easy step-by-step training with videos, GIFs, and 700+ content integrations
Trainual Software - Assign roles and responsibilities to team members and groups. Plus, delegate responsibilities with the delegation planner.
Trainual Software - Keep tabs on training and onboarding with people and subject reports

Features

Total features of Trainual: 93

  • API
  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Assignment Management
  • Asynchronous Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Business Process Control
  • Catalog Management
  • Certification & Licensing
  • Collaboration Tools
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Content Creation
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Library
  • Course Management
  • Course Tracking
  • Customisable Branding
  • Customisable Forms
  • Customizable Templates
  • Data Import/Export
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Employee Activity Monitoring
  • Employee Database
  • Employee Handbook
  • Employee Onboarding
  • Employee Profiles
  • Employee Training
  • Engagement Tracking
  • File Sharing
  • File Transfer
  • Forms Automation
  • Full Text Search
  • Gradebook
  • Interactive Content
  • Job Description Management
  • Knowledge Base Management
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Live Chat
  • Mobile Access
  • Mobile Learning
  • Monitoring
  • Multi-Language
  • Notes Management
  • Orientation Workflow Management
  • Prioritization
  • Process Change Tracking
  • Process Modeling & Designing
  • Productivity Tools
  • Progress Reports
  • Progress Tracking
  • Real-Time Updates
  • Reminders
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search/Filter
  • Self Service Portal
  • Self-paced Learning
  • Single Sign On
  • Skills Tracking
  • Team Collaboration
  • Templates
  • Tests/Assessments
  • Text Editing
  • Third-Party Integrations
  • To-Do List
  • Training Administration
  • Training Companies
  • Training Management
  • User Management
  • Version Control
  • Video Content
  • Workflow Management
  • eLearning Companies

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Reviews

Overall rating

4.8 /5
(466)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.7/5

Already have Trainual?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 466
Stephanie J.
Stephanie J.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Amazing Service

Reviewed on 09/08/2021

It's been effective in keeping all info gathered in one location and making it easily accessible &...

It's been effective in keeping all info gathered in one location and making it easily accessible & easy to train new people.

Pros

I love how easy it is to use and stay organized and help others get trained.

Cons

I wish there was a search bar that when a keyword was input, it would show exactly where in the modules that keyword shows up in a list. That would be super helpful in updating old information once it's not relevant rather than having to go through all modules to see where information may be outdated.

Alternatives Considered

Basecamp

Reasons for Switching to Trainual

We also use Basecamp, but are hoping to ease out of it eventually.
Julianne
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Portable Playbook: Knowledge Always at the Palm of Your Hands

Reviewed on 06/03/2024

Pros

Trainual is an amazing way to deploy training content and makes training incredibly convenient not only for learners, but for trainers alike.

Cons

Trainual consists of bugs from time to time, which does not ruin its purpose, but is something that could be worked on.

adam
Overall rating
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Trainual Review

Reviewed on 04/03/2023

My overall experience with Trainual is a positive one where I have recommended it to a few of my...

My overall experience with Trainual is a positive one where I have recommended it to a few of my friends and assisted them with there setups

Pros

The things I like most for this product how easy it is to use, Easy to keep track of your company and their progress in their training, and how easy it is to assign training to your staff in different departments

Cons

what do I like the least about trainaul, how hard it is to fine turn your details once published

Response from Trainual

Hey Adam! ���� We're so glad to hear Trainual makes it easy to train and manage team learning! More coming to the content editor - stay tuned. ���� Thank you for sharing your review. ����

Chelcey
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Company Content That's Easy, Fun, and Powerful

Reviewed on 15/05/2024

Pros

The platform is extremely user friendly and engaging. Writing procedures for a company usually takes a ton of time and energy and isn't "fun" but with this platform, I actually want to come back and keep working. The AI features for general policies makes creating content SO easy and the support from the Trainual staff is above par.

Cons

I don't have a single dislike at the moment, and that's really saying something!!

Alternatives Considered

Whale

Response from Trainual

Wow, we're absolutely stoked to hear your feedback! It's incredible that you're finding Trainual not just powerful, but actually fun to use. We totally get that creating company procedures can be a drag, so we're over the moon that our platform has you excited to keep working on it.
Your shout-out to our AI features and support team has us grinning from ear to ear. We're all about making your life easier and it sounds like we're hitting the mark!
The fact that you don't have a single dislike? That's incredible to hear! We're always pushing to improve, so if anything ever pops up, don't hesitate to let us know.
Thanks for this awesome review - you've made our day! Thanks for being part of Trainual!

Jesus
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great but not for us

Reviewed on 07/03/2024

I thoroughly enjoyed Trainual. I loved the fact that you can have it on phones and you can search....

I thoroughly enjoyed Trainual. I loved the fact that you can have it on phones and you can search. However, as we started to use it more and more, it because "too much" and we prefer a much simpler approach to organizing our systems. It's great software but a bit much for us.

Pros

The best part about Trainual for us was the ability to have it on the our employees phones and can easily search for topics.

Cons

I didn't like the organizational format of the software. Nothing wrong with it but it was just too much for what we needed and it became a little bit of a pain. Personal preference only.

Response from Trainual

Appreciate the honesty, Jesus! If you ever decide to give us another go, we have success coaches who can help you to streamline your systems and use only the features that make sense for your simplified approach. If your biz grows and you find you're in need of our product again, we'll be here to make sure you get off on the best foot. Thanks so much for the 4.7 star review!

Showing 5 reviews of 466 Read all reviews

Trainual FAQs

Below are some frequently asked questions for Trainual.

Trainual offers the following pricing plans:

Trainual has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000

Trainual supports the following languages:

English

Trainual supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Trainual integrates with the following applications:

ActiveCampaign, Asana, BambooHR, Basecamp, Cognito Forms, Copper, Dropbox Business, Dropbox Sign, Flock, Gmail, Google Calendar, Google Docs, Google Drive, Google Forms, Google Sheets, Gusto, Harvest, Justworks, LinkedIn for Business, Loom, Microsoft SharePoint, Paylocity, QuickBooks Payroll, Rippling, Salesforce Sales Cloud, SimpleTexting, Slack, Teamwork.com, Time Doctor, TriNet Zenefits, Typeform, WordPress, Workable, YesInsights, Zapier, dotloop

Trainual offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Trainual.