About Trainual

Trainual is an app that makes it easier than ever to build training manuals for new or existing employees, customers, contractors, interns and volunteers alike. The platform enables business owners, managers, and human resources professionals to organize operational knowledge, document standard operating procedures, create repeatable, scalable processes, define role-based responsibilities and assign training workflows with built-in accountability.

With Trainual’s automated onboarding module, managers can assign content by role, department and location and ensure that employees receive only the most relevant information when they need it. The testing functionality allows managers to monitor the progress of their team training and have the confidence of knowing everyone understands exactly what they need to. Additionally, Trainual will automatically notify employees about any changes to previously completed training materials and ensures that they review the updated content.

Users can easily search SOPs and training materials for keywords within Trainual from the desktop app, the Chrome browser extension, or on-the-go and in-the-field with the Trainual mobile app.

At first login, you can add a logo and select a color scheme to custom brand your account. Invite your team members, and select one of our pre-loaded process and procedure templates from the Template Library to start building out your account with content in minutes.

It's easy to embed images and GIFs to make training more fun using the free stock library and GIPHY integration on Premium accounts. Add surveys, videos and customized forms into learning material then organize content in step-by-step sequences and by user roles and responsibilities. Use the built-in screen recorder tool to record and explain a process when a video overview is the easiest or best way to explain and train on it.

Trainual integrates with productivity tools such as Gusto, Zapier, Google Docs and Sheets, Slack, Asana, Teamwork, Basecamp, Dropbox, Typeform, Harvest, Dotloop, Linkedin, and more. Use the admin panel to grant user permissions and allow others to update and edit subjects—Trainual is easier when you crowdsource your company content and organize all that tribal knowledge.

Trainual stores data on a PCI Level 1 compliant cloud-based server and multimedia files are stored in an Amazon Web Services cloud storage.

Pricing starting from:

USD 49.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Trainual

• Document Everything You Do In One Place: Trainual is more than an onboarding and training tool. It’s an interactive wiki for your business. Once your team starts documenting what they do, you’re on your way to building a turnkey operations manual and long-term memory bank.

• Automate Onboarding & Training: Associate content and processes by role, department, or location to create templates and automate your onboarding. If you hire someone new for that role, just assign them and they get everything they need to know and nothing they don’t.

• Stop Repeating Yourself: Instead of answering the same questions and explaining the same processes over and over, make it easy for employees to access all the information they need to do their job right the first time and every time.

• Test Employees On Their Knowledge: Ensure your people know how to do what’s expected of them with simple tests built into automated sequences. Track logins and monitor user progress. Screen your new hires or prospective employees for comprehension and commitment.

• Retain Talent & Reduce Turnover: The easiest way to keep good people around is to ensure they never feel lost in their role or in your company. Nurture and develop their skillsets and keep them in the loop with easy ongoing training.

• Cut Costs & Boost The Bottom Line: Think about how much time you spend getting each new hire up to speed. Some stuff has to happen face-to-face, but a lot of it is pretty basic. Now what’s your billable hourly rate? How much money could you be saving if you cut training time by 50% or more?

• Powerful Search For Referencing SOPs On The Go: Search for keywords and topics across all of your company’s training materials and SOPs to find and reference or update whatever you need when you need it.

• Push Updates To Your Team Automatically: As soon as any content is changed or added in Trainual, any employee who has previously completed that subject will get a notification that there is new material. They will have to log in, review, and re-complete to stay in the know.

• Embed Videos, Forms, & More: Do you use Typeforms for company-wide surveys or record how-to videos using Loom Screen Recorder? Maybe most of your training content lives on YouTube. Great! Embed it all and organize it into subject tracks by role or responsibility.

• Live Saved Changes While Editing: Create subjects and knowledge flows, auto assign content to new employees in specific roles, and use photos, videos, or upload existing docs to make training easier than ever. Never have an out of date or inconsistent training manual again.

• Custom Brand Your Account: At first login, you can add your logo and select custom colors for your account to get everything in line with your brand. Then, add your team, assign roles, and start creating subjects in no time.

• 1000+ Easy App Integrations: With native integrations to Gusto, Rippling, and Zapier, connect Trainual to the ecosystem of apps you use everyday to boost productivity across the board.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

Pricing starting from:

USD 49.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Trainual Software - Trainual "Subjects" view showing training modules your completion percentage, and the team members on assigned to each subject.
Trainual Software - Trainual "My Desk" view showing your assigned and completed (or incomplete) content.
Trainual Software - Trainual Subjects Outline view for easy editing, brainstorming, and arranging.
Trainual Software - Trainual Topic User view, showing a video step type.
Trainual Software - Trainual Template Marketplace where you can select process and SOP templates or examplars for content quick-starts
Trainual Software - Trainual Account Info editor where you can set account level brand styles and personal information
View 7 more
Trainual video Trainual video Trainual video Trainual video Trainual Software - Trainual "Subjects" view showing training modules your completion percentage, and the team members on assigned to each subject. Trainual Software - Trainual "My Desk" view showing your assigned and completed (or incomplete) content. Trainual Software - Trainual Subjects Outline view for easy editing, brainstorming, and arranging. Trainual Software - Trainual Topic User view, showing a video step type. Trainual Software - Trainual Template Marketplace where you can select process and SOP templates or examplars for content quick-starts Trainual Software - Trainual Account Info editor where you can set account level brand styles and personal information

Features

Total features of Trainual: 75

  • API
  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Asynchronous Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Business Process Control
  • Cataloguing/Categorisation
  • Certification & Licensing
  • Certification Management
  • Collaboration Tools
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Library
  • Course Management
  • Course Tracking
  • Customisable Branding
  • Customisable Forms
  • Data Import/Export
  • Discussions / Forums
  • Document Generation
  • Document Management
  • Document Storage
  • Electronic Forms
  • Employee Activity Monitoring
  • Employee Database
  • Employee Handbook
  • Employee Onboarding
  • Employee Profiles
  • Employee Training
  • Engagement Tracking
  • File Sharing
  • File Transfer
  • Full Text Search
  • Gamification
  • Gradebook
  • Job Description Management
  • Knowledge Base Management
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Live Chat
  • Mobile Access
  • Mobile Learning
  • Monitoring
  • Notes Management
  • Online Forums
  • Orientation Workflow Management
  • Process Change Tracking
  • Progress Tracking
  • Real-time Updates
  • Remote Access/Control
  • Remote Support Software
  • Reporting/Analytics
  • Role-Based Permissions
  • Search/Filter
  • Self Service Portal
  • Self-Learning
  • Single Sign On
  • Skills Tracking
  • Task Management
  • Templates
  • Tests/Assessments
  • Text Editing
  • Third Party Integrations
  • Training Administration
  • Training Companies
  • Training Management
  • User Management
  • eLearning Companies

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Reviews

Overall rating

4.8 /5
(260)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.8/5

Already have Trainual?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 260
Stephanie j. G. Stephanie j. G.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Amazing Service

Reviewed on 09/08/2021

It's been effective in keeping all info gathered in one location and making it easily accessible &...

It's been effective in keeping all info gathered in one location and making it easily accessible & easy to train new people.

Pros

I love how easy it is to use and stay organized and help others get trained.

Cons

I wish there was a search bar that when a keyword was input, it would show exactly where in the modules that keyword shows up in a list. That would be super helpful in updating old information once it's not relevant rather than having to go through all modules to see where information may be outdated.

Alternatives Considered

Basecamp

Reasons for Switching to Trainual

We also use Basecamp, but are hoping to ease out of it eventually.
Wade S. Wade S.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The answer to what I was looking for

Reviewed on 22/03/2021

Overall it has been great. It is easy to use and figure out and it is helping me go deep in...

Overall it has been great. It is easy to use and figure out and it is helping me go deep in systemizing my business.

Pros

We have high turnover and being able to make initial training part of the hiring process have helped us weed out applicants who are not serious. It also provides a great way to get people to complete training before being eligible for raises and promotions. I like how I can track the progress of my team, and quiz them to ensure comprehension, as well as the different media I can implement to help drive home certain points.

Cons

The pricing model that does not include all of the features unless you pay the premium right off the bat. It takes a long time to get all of the systems into Trainual, and I am not able to release it right away to my team so I didnt want to pay the premium if they were not going to be able to access the features right away. I will probably upgrade to the premium later on and revamp my lessons, but I am a bit conflicted about having my team go through re-training at that point just to see some flashy new features that I would have liked to implement at the beginning.

Alternatives Considered

Google Drive and Teachable

Reasons for Choosing Trainual

Because of the ability to track and quiz applicants and team members and make a more user friendly portal for them.

Switched From

Google Drive

Reasons for Switching to Trainual

It seemed to be the best fit for our company and it was recommended by moving companies in another market that use it.

Response from Trainual

Hi Wade! Thank you so much for leaving a review. We're so happy to hear that Trainual has helped to make your training process more efficient and you've been able to systemize your business with it! And thanks for your feedback on our different plans. The good news is that if you do upgrade, you won't have to make your team go through their training again (unless you'd like them to). Everyone's completion percentage will remain the same when you upgrade. If you do have additonal questions about upgrading or anything else, always feel free to reach out and we'll be glad to help!

Del K. Del K.
Overall rating
  • Industry: Mental Health Care
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Training Department Essential Tool

Reviewed on 16/11/2021

Pros

This has allowed for our practice to dramatically improve our onboarding, training, and policy/procedure update management processes.

Cons

The search feature is often more frustrating than helpful. It often results in time intensive continue searching through the list of results without necessarily producing the Trainual module intended.

Kerstin H. Kerstin H.
Overall rating
  • Industry: Law Practice
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Trainual Review

Reviewed on 15/11/2021

Trainual has been quite frustrating and difficult to use overall. Many members of the firm have...

Trainual has been quite frustrating and difficult to use overall. Many members of the firm have spent countless hours working on setting up our page, but have run into issues daily trying to accomplish our goals. Upon launch day, we had so many issues trying to get this out to our members.

One example is that the user screen is totally different from the administrators screen; it was extremely difficult to teach someone how to use new software when the page looks totally different from what had been working on. I reached out and got on a call and then figured out this was not even possible unless everyone had editor's rights under "Contributor." This has made using this program very challenging and kind of a waste of our time. The customer service has responded quickly to my messages, but a lot of the issues we've had were not able to be fixed. A couple of them were glitches with the system or were added to a list to be worked on in the future.

Pros

This software is a great idea and has several successful functions. It allows businesses to save time by having a program that is able to store several videos and passages that explain how to complete certain tasks or use different applications. It allows businesses to update information as new things arise or update, which is extremely effective for a business as times change frequently.

Cons

Formatting is difficult to use. For example, users are not able to edit their own typefaces or sizes of text, which is necessary when trying to organize things effectively. Also, when copy and pasting text, the format totally changes and does not resemble what was copied. This adds several minutes onto accomplishing a task, as you have to go back in and change the formatting several times in order to get it to look the way that you want.

Functions are difficult to use. For example, we have been using the embedding feature through Vimeo. This took several hours to try to get all of the videos embedded because the page kept crashing and would not load the videos. The videos were about 30 seconds to 2 minutes long, so not long at all. I had to log out and in several times to get some of the videos to load properly. This took several hours of time which was extremely frustrating and inconvenient. This is an essential feature for our business as we are teaching employees how to complete different tasks or use certain applications.

The customer service chat function is difficult to use. I appreciative the quick response from agents I have spoken to from Trainual, but it is often times difficult to type out issues in a chat. I think it would be much more effective to have a Customer Service number in which users can call and be able to talk and explain their issues.

Alternatives Considered

Waybook, Lessonly and Totango

Reasons for Switching to Trainual

Trainual seemed to have better formatting and functions at the time than other competitions we had looked into. It also seemed to be efficient and effective for sharing and teaching others how to use it's functions.
Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Just what our company needed!

Reviewed on 20/05/2019

Overall, Trainual is something that every company needs, big or small. It's important to have a...

Overall, Trainual is something that every company needs, big or small. It's important to have a process where you can train your employees and then test them to see if they understood what they just learned. Trainual helps you do that with ease and helps your whole team get up to speed at the same time.

Pros

Trainual allows you to easily create a way for your employees to learn of a new subject and then they can take a test to get tested on their knowledge of the subject after going through the training materials. For our large company, it allowed us to get our employees certified, so that we felt confident that they knew the new information on the new product we were rolling out.

Cons

There are no cons that I have been able to find.

Response from Trainual

Thanks for the review -- Happy we were able to help get your team up to speed!

Showing 5 reviews of 260 Read all reviews

Trainual FAQs

Below are some frequently asked questions for Trainual.

Trainual offers the following pricing plans:

Pay Monthly: BUILD PLAN starting at $61/month for 5 users TRAIN PLAN starting at $124/month for 10 users (additional users at $4/mo) SCALE PLAN starting at $249/month for 10 users (additional users at $5/mo) Pay Annually: BUILD PLAN starting at $49/month for 5 users TRAIN PLAN starting at $99/month for 10 users (additional users at $3/mo) SCALE PLAN starting at $199/month for 10 users (additional users at $4/mo)

Trainual has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000

Trainual supports the following languages:

English

Trainual supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Trainual integrates with the following applications:

ActiveCampaign, Asana, BambooHR, Basecamp, Cognito Forms, Copper, Dropbox Business, Flock, Gmail, Google Calendar, Google Docs, Google Drive, Google Forms, Google Sheets, Gusto, Harvest, HelloSign, Justworks, Justworks Hours, LinkedIn for Business, Loom, Microsoft SharePoint, Paylocity, QuickBooks, QuickBooks Payroll, Rippling, Salesforce Sales Cloud, SimpleTexting, Slack, Teamwork, Time Doctor, Typeform, WordPress, Workable, YesInsights, Zapier, Zenefits, dotloop

Trainual offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Trainual.