--- description: Learn more about Trainual. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Trainual Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Online Course Software](/directory/37/courseware/software) > [Trainual](/software/116523/trainual) # Trainual Canonical: https://www.getapp.com.au/software/116523/trainual Page: 1 / 22\ Next: [Next page](https://www.getapp.com.au/software/116523/trainual?page=2) > Trainual is an all-in-one employee training platform that centralizes documentation, onboarding, and knowledge management for businesses. The system enables organizations to capture processes, create SOPs, and build comprehensive training programs while tracking completion and ensuring compliance through e-signatures. Trainual integrates with various work applications and serves companies across multiple industries including healthcare, real estate, and business services. > > Verdict: Rated **4.8/5** by 509 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Trainual Centralize your company knowledge and processes in one easy-to-use platform, making answers and documentation accessible for everyone Streamline onboarding and training so new hires get up to speed faster, saving time and reducing costly mistakes Automate and track training completion to ensure compliance and accountability across your team Visualize team structure and delegate responsibilities clearly, helping everyone understand their roles Integrate seamlessly with your favorite work apps, connecting people, processes, and knowledge for smoother operations ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 509 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Trainual - **Location**: Scottsdale, US - **Founded**: 2018 ## Commercial Context - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Portuguese, Spanish - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Academic/Education - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Assignment Management - Asynchronous Learning - Built-in Course Authoring - Built-in LMS - Business Process Control - Catalog Management - Certification & Licensing - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Content Creation - Content Library ## Integrations (42 total) - ActiveCampaign - Asana - BambooHR - Basecamp - Cognito Forms - Copper - Dropbox Business - Dropbox Sign - Flock - Gmail - Google Calendar - Google Docs - Google Drive - Google Forms - Google Sheets ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Course Software](https://www.getapp.com.au/directory/37/courseware/software) ## Related Categories - [Online Course Software](https://www.getapp.com.au/directory/37/courseware/software) - [Learning Management Systems](https://www.getapp.com.au/directory/258/learning-management-system-lms/software) - [Employee Training Software](https://www.getapp.com.au/directory/266/training/software) - [Business Process Management Software](https://www.getapp.com.au/directory/273/business-process-management-bpm/software) - [Onboarding Software](https://www.getapp.com.au/directory/730/onboarding/software) ## Alternatives 1. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5203 reviews) 2. [Absorb LMS](https://www.getapp.com.au/software/101753/absorb-lms) — 4.5/5 (338 reviews) 3. [KodeKloud](https://www.getapp.com.au/software/2075501/kodekloud) — 4.8/5 (320 reviews) 4. [Google Classroom](https://www.getapp.com.au/software/131851/google-classroom) — 4.6/5 (2899 reviews) 5. [Moodle](https://www.getapp.com.au/software/10246/moodle) — 4.3/5 (3379 reviews) ## Reviews ### "Best process documentation software" — 4.0/5 > **Laura** | *18 April 2023* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: That was the best option at the time, and it still is today, because it allows us to centrally store documentation for all applicable procedures and regulations. It's simple to direct a team member to the relevant section of the Trainual whenever they have a query regarding a procedure or policy. > > **Cons**: This is more of a suggestion for how to arrange things than a critique of Trainual itself. In my opinion, it's best to have a single Admin in charge of all of the data. We had things more in order before we added more teams to our account, but now they're all over the place. > > Having the option to embed video, external websites, and quizzes to test comprehension is fantastic. Because of team restructuring and turnover throughout the years, it has been helpful to have a centralized repository of training materials like Trainual. ----- ### "The Backbone of Our Sales Playbook Build-Out" — 5.0/5 > **Trevor** | *21 October 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Trainual makes it easy to build and manage a structured sales playbook without overcomplicating things. I like how flexible it is to design, rearrange, and update pages as the content evolves. As someone developing over 70 hours of material, that flexibility matters. I can organize everything by role and process, link in videos and tools, and keep it all in one clear, accessible system. It’s also been great for the team. They can open a section and immediately find the latest information, templates, and training materials without digging through shared folders. It keeps everyone aligned and saves a ton of time. > > **Cons**: As an administrator, it can be tough to keep track of comments and feedback across a large amount of content. With over 70 hours of material, I’d like an easier way to see when someone leaves a comment and jump directly to it instead of having to search through individual documents. It’s a small thing, but it would make managing and updating content much more efficient. > > My experience with Trainual has been really positive. It’s given me a solid framework to build a complete sales playbook from the ground up and make it usable for the entire team. The platform is clean, easy to navigate, and flexible enough to grow as our content expands. It’s helped turn scattered information into a clear, consistent system that connects sales, operations, and field practices. Overall, it’s been a strong tool for organizing knowledge, aligning teams, and creating a reliable source of truth for how we sell and deliver our work. ----- ### "Current User" — 3.0/5 > **Josiah** | *6 February 2025* | Food & Beverages | Recommendation rating: 7.0/10 > > **Pros**: Trainual is an evolving platform, meaning that they are always making improvements with each update. I can't think of a time where they rolled a new feature out that was lackluster or unhelpful. > > **Cons**: I don't like how difficult it is to reset group progress on specific Topics, as well as some of the individual date tracking is lacking. For my work, I'd love to be able to have information on how much time users spent on content, date ranges to evaluate completions, as well as more control on reseting progress for groups. ----- ### "Help New Hires get up to Speed\!" — 5.0/5 > **Ryan** | *16 February 2026* | Design | Recommendation rating: 9.0/10 > > **Pros**: I like that its has a clean, intuitive interface, both for creators and learners. You can structure content quickly using templates and modules without tech expertise. > > **Cons**: Trainual is fantastic for processes, but it’s not built to be a full knowledge base like Confluence or SharePoint. > > I like most that it is ideal for documenting standard operating procedures (SOPs). I also think that it helps new hires ramp up faster. ----- ### "Trainual is Very Useful In Professional Spaces" — 5.0/5 > **Jessica** | *28 July 2025* | Broadcast Media | Recommendation rating: 9.0/10 > > **Pros**: I really enjoy that Trainual is easy to navigate; its structure is very organized and straightforward. Whether I'm navigating through modules as a viewer, or creating content to teach others, the tools make it easy to digest and create material in a simple and stress-free way. > > **Cons**: It's difficult to find downsides about Trainual, but if I have to pick one, I'd say that it's a bit distracting or necessary that my training progress changes to incomplete whenever my teammates add a new page or publish additional content to a Trainual that I previously completed. > > As an audio editor that is constantly switching been different podcast shows, my priority is assuring that I know the guidelines and rules for each show so that they meet the correct standards. Not only that, but it's important that everyone on my team knows the nuances of each show. Trainual helps us solve this problem before it even becomes the problem. New hires use Trainual to learn how to edit a show, and if necessary, more experienced editors like me can reference previous Trainuals to get a quick refresh on the practices and protocol. ----- Page: 1 / 22\ Next: [Next page](https://www.getapp.com.au/software/116523/trainual?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/116523/trainual) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data