Shortcut
About Shortcut
Built specifically for software development teams, Shortcut is a cloud-based project management platform for collaboratively supporting the full planning, build, and launch cycle. Scalable to cater for non-profits right up to Enterprise-level with variable subscription pricing packages, Shortcut also promises robust, out-of-the-box integration options for the likes of GitHub, GitLab and Slack etc, with API access for developing custom workflow automations. An online UI allows users to create a “Story” for describing any task, job, feature or build, before defining “Milestones” and “Epics” for goal-based progression. Drag and drop Kanban workboards allow task workflows to be rearranged and prioritized intuitively while keeping every team member updated. Reporting tools and data visualizations including cumulative flow diagrams and burndown charts also support greater visibility on overall progress and achievements.
Key benefits of Shortcut
• Shortcut delivers features to make project management comprehensive and intuitive for software development teams, offering a cloud-based solution scalable enough to meet the needs of non-profit organizations all the way up to Enterprise level.
• Tasks, chores, features and builds are definable as a "Story" with "Milestones" and "Epics" used to signify, mark and measure project progress.
• Kanban boards can be built and managed via drag and drop, updating all team members on task status while using Shortcut's reporting capabilities to chart achievement progress.
• Shortcut app for iOS provides mobile users with features including quick tap story creation, story searching, visibility on Epics progress, a working Dashboard, plus project activity tracking within the Activity Feed.
• Third party integration for tools such as GitHub, Slack, Zendesk, Google Drive, Dropbox, Bugsnag, Clockify and others is extendable via Shortcut's own developer API.
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Reviews
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- Industry: Computer Software
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
UX planning
Reviewed on 09/02/2023
Pros
The best feature in Shortcut for a marketer is the ability to track the customer journey, which is valuable for UX improvements and ensuring a positive customer experience. The visual representation of the journey makes it easy to understand and communicate to others.
Cons
The amount of features can be overwhelming for someone looking to do only basic things in the platform.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Simple to use and provides enough features to run and manage sprints for a small team
Reviewed on 17/11/2022
Pros
- Simple to learn and navigate so the team could quickly start using the product after switching- Love the dark mode and the colour coding of different story types i.e bug, feature or chore so it's easy to see things at the high level- Easy to create sprints and I like the summaries provided on the story points
Cons
- You can only write stories in markdown text. Not a big issue since I've become really good at it! But it'd be good if there was a text editor instead- Sometimes when I create a story and I accidentally click out of it, I lose the progress. It'd be good if they had a draft functionality where the stories get created as a draft straight away
Alternatives Considered
JiraReasons for Choosing Shortcut
We needed something that was more focused on sprint managementSwitched From
NotionReasons for Switching to Shortcut
JIRA has a quite suite of features however it was too complex for what we were looking for. We need something to track our sprints and features and shortcut was perfect for that.- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 0.0 /10
There are better and more mature options available
Reviewed on 05/11/2021
I really don't like it. It's trying to be something in between original trello and more feature...
I really don't like it. It's trying to be something in between original trello and more feature rich issue trackers, and fails to provide a better experience than either.
Pros
Nothing. I would never choose to use this product after doing a proper comparison of similar tools.
Cons
Backlog management is almost non-existent. There's no good issue filtering. Prioritization isn't a first class concept either. Epics can't be linked via dependencies for larger roadmap planning. This puts the primary focus on the team and people instead of the project, which is critical for any useful issue/bug tracker.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Solid Product with Curated Agile Experience
Reviewed on 05/11/2021
A solid 8.5/10. Would recommend to others, would use again and keep using, but could stand to...
A solid 8.5/10. Would recommend to others, would use again and keep using, but could stand to improve a few features that would bring it up to a 10.
Pros
This software is a curated experience that intentionally limits setup and flows compared with other products like JIRA which are less "bounded." I think this is better for most teams which do not care to install extra plugins and fight with non-intuitive workflow items.
Cons
There are some quirks in group selection and application, filtering, and sorting that do not always let me cross-cut the data the ways I want.
Reasons for Switching to Shortcut
Was here when I got here and curated experience. May shift to Gitlab eventually since we do our code there and features set is similar (even if it does not look as nice) to save on the monthly cost. The price point is completely fair, but just an extra expense not worth it for a few features missing as we migrate.- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Perfect Tool for Startups
Reviewed on 04/11/2021
We have used the product for a long time, since the Clubhouse days. We love the tool and leverage...
We have used the product for a long time, since the Clubhouse days. We love the tool and leverage it for all of our product management and agile software delivery workflows. It integrates perfectly with our git and error tracking providers.
Pros
The ability to plan and curate our product backlog and create customized filtered views of our stories.
Cons
The product does not have a great way to document individual requirements or acceptance cases.
Shortcut FAQs
Below are some frequently asked questions for Shortcut.Q. What type of pricing plans does Shortcut offer?
Shortcut offers the following pricing plans:
- Starting from: USD 8.50/year
- Pricing model: Free Version, Subscription
- Free Trial: Available
14-day free trial, after which pricing is as follows: Billed annually: Free (1 - 10 users): $0 per month Team: $8.50 per user per month Business: $12 per user per month Enterprise: Request a demo via website Billed monthly: Free (1 - 10 users): $0 per month Team: $10 per user per month Business: $16 per user per month Enterprise: Request a demo via website
Q. Who are the typical users of Shortcut?
Shortcut has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Shortcut support?
Shortcut supports the following languages:
English
Q. Does Shortcut support mobile devices?
Shortcut supports the following devices:
Q. What other apps does Shortcut integrate with?
Shortcut integrates with the following applications:
Bitbucket, Box, BugSnag, Clockify, Dropbox Business, GitHub, GitLab, Google Calendar, Instabug, LambdaTest, Rollbar, Sentry, Slack, TestLodge, Zapier, Zendesk Suite
Q. What level of support does Shortcut offer?
Shortcut offers the following support options:
Email/Help Desk, 24/7 (Live rep), Chat
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