--- description: Learn more about MSB Docs. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: MSB Docs Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Digital Signature Software](/directory/281/digital-signatures/software) > [MSB Docs](/software/116455/msb-docs) # MSB Docs Canonical: https://www.getapp.com.au/software/116455/msb-docs Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/116455/msb-docs?page=2) > MSB Docs is a paperless document management and electronic signature capture solution for businesses of all sizes. It allows users to customize complex workflow needs and automate manual processes while adhering to global compliance with a legally admissible, cloud-based eSigning solution. > > Verdict: Rated **4.9/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of MSB Docs • MSB is 21 CFR Part 11 compliant and offers a validation package with objective evidence. • Benefit from traditional workflows and dynamic workflow collaboration tools such as Team Rooms. • Manage custom configurations for your instance of MSB including retention, reminders, white labeling, and more. • Execute bulk sender operations like Send, Review and Delegate so that multiple documents can be managed at once. • Gain additional security with OTP, 2FA, video, visual and biometric authentication. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 12 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MSB - **Location**: CA, US - **Founded**: 2005 ## Commercial Context - **Starting Price**: USD 25.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Professional plan: $25/user/month (or $300/user/year) Business plan (multi-tenant): $40/user/month (or $480/user/year) Bulk/custom pricing also available. Contact MSB Docs for more information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Ireland, Japan, Mexico, Netherlands, Switzerland, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Archiving & Retention - Audit Trail - Authentication - Collaboration Tools - Compliance Management - Compliance Tracking - Contact Management - Contract/License Management - Customisable Branding - Customizable Fields - Customizable Templates - Data Security - Document Capture - Document Classification ## Integrations (8 total) - Box - Freshdesk - Freshsales - Freshservice - Microsoft 365 - Microsoft Teams - Salesforce Desk - Sharepoint Backup ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Digital Signature Software](https://www.getapp.com.au/directory/281/digital-signatures/software) ## Related Categories - [Digital Signature Software](https://www.getapp.com.au/directory/281/digital-signatures/software) - [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software) ## Alternatives 1. [Adobe Acrobat](https://www.getapp.com.au/software/2047082/adobe-acrobat-dc) — 4.7/5 (4169 reviews) 2. [SignWell](https://www.getapp.com.au/software/133655/docsketch) — 4.9/5 (2630 reviews) 3. [Docusign](https://www.getapp.com.au/software/9640/docusign) — 4.7/5 (9267 reviews) 4. [Dropbox Sign](https://www.getapp.com.au/software/91722/hellosign) — 4.7/5 (1447 reviews) 5. [DigiSigner](https://www.getapp.com.au/software/2052053/digisigner) — 4.8/5 (1450 reviews) ## Reviews ### "Overwhelmingly positive experience" — 5.0/5 > **Nikhil** | *7 January 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Easy track and trace Cost-effective Easy to navigate and sign > > **Cons**: Not much to dislike about this product. > > Overall, we are very happy with the services offered by MSB Docs. We are able to minimize the paper and printing costs and increase productivity too. A simple audit trail shows us every detail of the signed document including the name of the signer, time, and place. Some of our team members were a bit unsure about it at first, but once they started using it, there were no complaints. ----- ### "Great Product\!" — 5.0/5 > **Verified Reviewer** | *13 September 2018* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: MSBDocs helped my firm save hours of time that we spent in getting signatures and not to mention it helps in saving paper and ink, helping our planet. I have been using MSB Docs for a year now and simply love the support team. They are always available to answer my queries. > > **Cons**: Nothing I have encountered yet. Whenever I have any issue, they modify the product in no time to resolve the issue > > My experience with MSB is 10/10. They offer excellet product and round the clock support ----- ### "MSB Review" — 4.0/5 > **Anmol** | *3 February 2022* | Mechanical or Industrial Engineering | Recommendation rating: 8.0/10 > > **Pros**: Before MSB Docs, we often followed up with people to resign pages or fields in the contracts they missed while doing wet signatures. This delays the closures and sometimes discrepancies. There is less room for mistakes, delays, and frustration with MSB Docs. Happy to choose MSB Docs as our eSignature vendor > > **Cons**: I have not faced any major problems while using MSB Docs ----- ### "MSB Review" — 5.0/5 > **Linda** | *11 September 2018* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: The software allows business to continue despite very busy meeting and travel schedules. I work in the outsourcing group of a pharmaceutical company, and develop hundreds of contracts every year. Some of the dollar values of these agreements are in the millions of dollars, and therefore require several levels of internal approvals. MSB makes it easy to follow processes and procedures, regardless of executive management's busy schedule. They can approve spend via MSB on their phones or their computers, and that results in faster turnarounds and implementation of the activities being approved. > > **Cons**: I don't like the size of the tags, and it is not very easy to resize and align them to the correct place. ----- ### "Quick - Efficient - User friendly at the right price\!" — 5.0/5 > **Daniel** | *30 August 2018* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: I was able to have visibility as to when someone signs, ignores, or even views one of my documents. > > **Cons**: I would like to see the platform in Spanish. > > Document storage and efficiency and storage, you're able to use it for any department of an organization. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/116455/msb-docs?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/116455/msb-docs) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data