About Track-POD

Track-POD is a cloud-based tool for route planning, fleet optimization, live tracking, notifications with ETA, Customer Portal, paperless & contactless Proof of Delivery, and much more.

1. Route planning & optimization are powered by AI and run according to your strategy, as well as customer, driver, and vehicle preferences. All to make sure you don't waste any resources and deliver efficiently and cost-consciously.

2. Web dashboard for the dispatcher is where all delivery management happens. Scheduling, real-time tracking of drivers, rearranging routes, fleet optimization, email and SMS notifications with ETAs and other delivery details to the customers, and live chat with the drivers.

3. Driver app works online & offline and powers paperless & contactless delivery. Sign on glass, multiple photos for each order, and ePODs are all synced with the dispatcher dashboard and allow you to run all things from the office. Barcode scanning and manual input of goods quantity are also optional steps for additional security.

4. Customer Portal is the place for shippers to log in to add, track, and manage their orders. It's also a web dashboard where all signatures, photos, and ePOD's are stored for instant access and easy reporting.

5. Analytics & Reporting features allow you to fetch any ePOD's and pull built-in reports on driver performance, order status, and much more. You can also access reports per KPI and save all data locally on your PC.

6. To help you make delivery management an integral part of your larger systems, you can integrate Track-POD with eCommerce platforms like Shopify, your CRM, or any of the 2,000+ apps available through Zapier integration.

Pricing starting from:

USD 19.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Track-POD

• Optimized routes & smart resource planning.

TrackPOD does all the heavy lifting while you enjoy AI-powered route planning and fleet optimization. You'll need fewer drivers and less time to complete your daily deliveries, not to mention savings on fuel and man-hours.

• Real-time tracking & notifications.

Track-POD keeps you in the know of where your drivers are at all times. The software also sends notifications to your customers with ETA and live tracking link, in addition to many other personalized notifications you can set up to raise the share of successful deliveries.

• Paperless & contactless delivery.

Track-POD's app for the driver picks up routes from the dispatcher dashboard and powers fully paperless and contactless deliveries. Go green and keep your customers safe with electronic signature, photo capture, and automated PODs.

• Analytics at your fingertips.

Track-POD has a variety of built-in reports for instant access to order and driver analytics. Pull any data you need, customize your reports, and optimize per KPI.

• Integrations (built-in + API).

Track-POD lets you integrate with eCommerce platforms like Shopify, as well as your CRM, ERP, or any system that powers your business. Integration with Zapier alone gives you access to 2,000+ apps that can work together with Track-POD for truly smooth last-mile delivery management.

Devices

Business size

S M L

Markets

Austria, Australia, Brazil, Canada, Chile and 21 others, Germany, Spain, Finland, France, United Kingdom, Croatia, Ireland, Lithuania, Luxembourg, Mexico, Norway, New Zealand, Peru, Philippines, Poland, Portugal, Saudi Arabia, Sweden, Singapore, United States, South Africa

Supported Languages

Dutch, English, French, German, Portuguese, Russian, Spanish

Pricing starting from:

USD 19.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Track-POD Software - Route planning software - Track-POD
Track-POD Software - Last Mile Delivery Software with Live Vehicle Tracking
Track-POD Software - Customer Portal for delivery management - Track-POD
Track-POD Software - Proof of delivery App
Track-POD Software - Delivery app for the driver - Track-POD
Track-POD Software - Delivery Live Tracking with ETA for your customers
Track-POD Software - ETA notification by email - Track-POD
Track-POD Software - Delivery app for drivers - Track-POD sign on glass
Track-POD Software - Proof of Delivery app for drivers - Track-POD
Track-POD Software - Routing app for delivery drivers - Track-POD
Track-POD Software - App for delivery drivers - Track-POD chat with dispatcher
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Track-POD Software - Route planning software - Track-POD Track-POD Software - Last Mile Delivery Software with Live Vehicle Tracking Track-POD Software - Customer Portal for delivery management - Track-POD Track-POD Software - Proof of delivery App Track-POD Software - Delivery app for the driver - Track-POD Track-POD Software - Delivery Live Tracking with ETA for your customers Track-POD Software - ETA notification by email - Track-POD Track-POD Software - Delivery app for drivers - Track-POD sign on glass Track-POD Software - Proof of Delivery app for drivers - Track-POD Track-POD Software - Routing app for delivery drivers - Track-POD Track-POD Software - App for delivery drivers - Track-POD chat with dispatcher

Features

Total features of Track-POD: 107

  • 3PL Management
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • CRM
  • Carrier Management
  • Cash on Delivery
  • Charting
  • Chat/Messaging
  • Contact Database
  • Cross Docking
  • Customer Database
  • Customer Management
  • Customer Portal
  • Data Import/Export
  • Data Visualization
  • Delivery Tracking
  • Demand Forecasting
  • Digital Signature
  • Dispatch Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • ERP
  • Electronic Signature
  • Emergency Dispatch
  • Employee Management
  • Feedback Management
  • Fleet Management
  • Food Delivery Dispatching
  • For Courier Services
  • For Freight
  • For Restaurants
  • Fuel Management
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Incident Reporting
  • Inspection Management
  • Label Printing
  • Labeling
  • Live Chat
  • Live Driver Tracking
  • Live Tracking
  • Load Optimization
  • Location Tracking
  • Maintenance Management
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Multi-Country
  • Multi-Location
  • Offline Access
  • Order Entry
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Planning Tools
  • Prioritization
  • Progress Tracking
  • Proof of Delivery
  • QuickBooks Integration
  • Rating Engine
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Surveys & Feedback
  • Task Scheduling
  • Territory Management
  • Third Party Integrations
  • Tire Management
  • Transportation Management
  • Trip Logs
  • Two-Way Communication
  • User Profiles
  • Vehicle Management
  • Visual Analytics
  • Voice Recognition
  • Warehouse Management

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Reviews

Overall rating

4.6 /5
(51)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support
4.3/5

Already have Track-POD?

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Showing 5 reviews of 51
Liz W.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Automated Excellence

Reviewed on 25/11/2019

Pros

Even the lowest subscription with Track-Pod allows me to manage my courier with ease. The process of uploading routes, and adding new routes is extremely intuitive and streamlined.

Cons

For the future, I would like to be able to use Track-Pod on a mobile site. Currently even with another phone app that allows me to view desktop versions of websites, I'm unable to add more routes on the fly if I'm not at a desktop computer.

Response from Track-POD

Thanks a lot for your generous review, we really appreciate it. The Mobile Dispatcher app is on our to-do list. We will be glad to make your daily operations even easier.

Jake W.
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Close but no cigar

Reviewed on 12/05/2020

A good effort, but coming up far short in many areas and we are exploring other solutions that cost...

A good effort, but coming up far short in many areas and we are exploring other solutions that cost more but are more useable long term.

Pros

The price is good, it’s a fraction of the competitors offering for a small company.
The overall design of the product is about right.

Cons

The support is AWFUL. Rude, argumentative and unhelpful. Rather than admit to failings in their product and take suggestions on board, the support team deliberately confuse and delay conversations.
There are many features that are essential that just aren’t implemented. For example, being able to see an updated ETA for a delivery in the admin UI. The app has the info, so why not show it?
They have a good API, but make certain data hidden for no good reason. A complete lack of webhooks is also completely unexplained.

The driver mobile app itself will randomly crash and require deleting and reinstalling. The whole ‘flow’ of the mobile app is confusing.

Editing orders and routes after starting them is convoluted and unnecessarily difficult.

If the drivers miss a step in the app, the admin user cannot fix it (such as closing a completed route).

Response from Track-POD

Hi Jake,

thanks for your review. We are very sorry that our application does not support some of custom functions for your business needs and we do not provide the web-hooks at the moment, instead that we offer our powerful and comprehensive API. We try do the best efforts according our practice in logistics. On the other hand, most of the features are available - you can close a route, you can delete an order. We recommend you to visit out help center.

Mgcini norman G.
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Track-POD Review

Reviewed on 09/07/2021

The excellent features provided to logistic businesses. I suggest all new courier corporations to...

The excellent features provided to logistic businesses. I suggest all new courier corporations to apply Track-POD. Being capable to check deliveries being dropped off and that they are able to signal and take an picture that is right customer support , growth our client satisfaction and engagement. Greater, person friendly and smooth to use for drivers.

Pros

Driver is tracked through GPS and notifications are computerized. Auto routing, Customisable POD. Drag and drop. The capacity to speedy create and optimise routes .The Dashboard design is simple to use and extremely useful. Addresses and item records stores and auto populates automatically. Easy to use, intuitive studying. Easy to setup. Real time statistics .And very consumer pleasant.

Cons

You can not edit . Finding cope with every so often inaccurate, particularly in rural regions. Battery drain at the phones became the most important concern, however adequate if plugged and charging inside the car .Not capable of trade the phone quantity for text monitoring updates.

Response from Track-POD

Dear Mgcini Norman,

Thank you very much for such a detailed review. We will continue to improve and optimize our apps.

Ryan G.
Overall rating
  • Industry: Package/Freight Delivery
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Oneextraguy- Review

Reviewed on 23/01/2020

Track pod has taken us from using google calendar to send work to my drivers and has instead...

Track pod has taken us from using google calendar to send work to my drivers and has instead provided a functional app along with desktop software that has made my company more efficient from routes to billing and seeing at a glance EVERY job that needs to be billed by the day.

Pros

I like most that it optimizes the route for the day. Making us more efficient and saving us money on wasted fuel and time.

Cons

The preview option (optimizing yourself) works great. When the software optimized for you it doesn’t allow you to correct the route without complications. (The numbering remains not allowing me to change the routing)

Response from Track-POD

Hi Ryan,

Thank you for your review. We value your business and wanted to notify you that the feedback functionality about your delivery service soon will be available on your mobile devices. So, you will be able to monitor your feedback about provided service in the web-dashboard analytics page.

Grega Š.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great upgrade for service

Reviewed on 17/09/2018

plain great. it helped us grow with ease. so much less hassle about routing, tracking, tracing,...

plain great. it helped us grow with ease. so much less hassle about routing, tracking, tracing, ....
if your company does any deliveries you need their app.

Pros

ease of use. you bring delivery service online into e commerce and all inserts are traceble.

Cons

some specific funcionalities were missing. but track-pod is listening and upgrading is coming with great speed.

Response from Track-POD

We appreciate your review and will keep doing our best to meet your needs.

Showing 5 reviews of 51 Read all reviews

Track-POD FAQs

Below are some frequently asked questions for Track-POD.

Track-POD offers the following pricing plans:

Track-POD has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Track-POD supports the following languages:

Dutch, English, French, German, Portuguese, Russian, Spanish

Track-POD supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Track-POD integrates with the following applications:

Dynamics 365 Business Central, Gmail, Linnworks, Magento Commerce, Microsoft Excel, QuickBooks Online Advanced, Shopify, WooCommerce, Xero, Zapier, Zoho CRM

Track-POD offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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