GoFrugal

4.4 (198)
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ERP solutions for retail, restaurants & distribution

About GoFrugal

GOFRUGAL is a provider of Point of Sale (POS) billing software encompassing a range of retail, restaurant and distribution solutions for multiple industries. These include supermarket and groceries, hypermarket and departmental, pharmaceutical and healthcare, apparel and footwear, lifestyle, fashion, opticals, sports and games, spa and salon, electricals, books, stationary, hardware, sanitary and more. Each of the available business automation solutions is also paired with multiple mobile apps and cloud deployments, with the latter priced monthly and annually per node, per register.

GOFRUGAL's Cloud POS is accessible from anywhere via any device, benefiting from online and offline functionality thanks to data syncing. Core features include multi-store management supporting centralized supplier management plus a fully automated purchase and reordering process. This includes the raising, creation and generation of purchase indents, purchase orders, and GIN/GIR, along with handling approvals. Inventory control facilitates stock inventory tracking from procurement to sale, while BI-powered reporting capabilities offer sales performance feedback delivered direct to email inbox. In addition, GOFRUGAL offers a selection of companion mobile apps available for iOS and Android devices that includes the WhatsNow POS Owner's app for real time store updates, myPulse for gathering customer feedback, ServQuick for express checkout and Insight for retail analytics.


Key benefits of GoFrugal

• GOFRUGAL offers a range of POS billing software supporting single, multi-store and chain retailers requiring solutions spanning business intelligence, customer feedback, order taking & mobile POS.

• Available across 50+ countries, GOFRUGAL serves retail, catering, sales and distribution sectors, with its cloud-based solution benefiting from centralized, multi-device accessibility, automated backup and data syncing for online / offline operation.

• Key features include Sell Management for handling the full sales order process, Store Operations for barcode supported stock inventory tracking, automated purchase & reorder, plus promotional offer creation for running discount programs.

• Role-based security privileges are backed by bio-metric authentication options, while integrated reporting adds performance data visualizations and customizable report templates with custom fields.

• A selection of GOFRUGAL mobile apps include WhatsNow POS Owner's app available for iOS and Android, offering real time store reporting with notifications for sales, margins, bill edits, ageing stock alerts and daily business summaries.


Images

GoFrugal Software - An example of GoFrugal ServQuick mobile app running on an iPad device, showing an order itinerary and option to check out
GoFrugal Software - WhatsNow POS Owner's app shown running on iOS, detailing the question system for querying store performance across a broad range of suggested areas
GoFrugal Software - GoFrugal Insight app for Android and iOS delivers real time analytics and graphical reports on retail store performance in terms of sales, gross margin, purchases, sales returns and more
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GoFrugal video
GoFrugal video
GoFrugal Software - An example of GoFrugal ServQuick mobile app running on an iPad device, showing an order itinerary and option to check out
GoFrugal Software - WhatsNow POS Owner's app shown running on iOS, detailing the question system for querying store performance across a broad range of suggested areas
GoFrugal Software - GoFrugal Insight app for Android and iOS delivers real time analytics and graphical reports on retail store performance in terms of sales, gross margin, purchases, sales returns and more

Not sure about GoFrugal? Compare with a popular alternative

GoFrugal

4.4 (198)
VS.
Most reviewed

Starting Price

USD 7.00
month
USD 0.30

Pricing Options

Free version
Free trial
Free version
Free trial

Features

171
34

Integrations

9
116

Ease of Use

4.4 (198)
4.5 (3,072)

Value for Money

4.3 (198)
4.4 (3,072)

Customer Service

3.9 (198)
4.3 (3,072)
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Reviews

Overall rating

4.4 /5
(198)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
3.9/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 198
Verified Reviewer
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gofrugal | A Truely POS

Reviewed on 02/04/2021

Gofrugal | A Truely POS, user friendly software

Gofrugal | A Truely POS, user friendly software

Pros

easy to use
good customer support
friendly behavior of tech support members
Cheap in cost
Inventory management
E invoice feature is good and easy to use

Cons

no phone support, need edit option in transfer out screen but overall experience with this software is good for us !

Response from GOFRUGAL Technologies

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

Muhamed
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My Experience with Gofrugal

Reviewed on 15/06/2023

Gofrugal is everything the future needs to evolve especially in business. These people are so fast,...

Gofrugal is everything the future needs to evolve especially in business. These people are so fast, they are so focused on supporting u right from the start to completion. Sriram gave me an immediate call, Suba was very and is supportive all the way she seems in command and in service at the same time.. , just like a business mother , and when it came to installations and technical related needs ,there's this guy called [sensitive content hidden].. he entered my machine like a ninja turtle and did almost everything that i didn't understand according to my demands , he works as he shows u how to and the whole process became so easier than I expected. Gofrugal makes u feel at home though u at work. When I found it, I found everything I ever needed in a software. I can't forget to mention at a point when I felt I had disturbed these people to the maximum but they never minded and they kept calm, not bothered at all and together with me till now. Gofrugal is so vast and I have realised that with it, am gonna move mountains and open doors for me and doors for different businesses. This is a tool compatible with almost every kind of business , just name it. I therefore testify that whatever I've written here is absolute truth and no bias.

Pros

Its fast, meets almost all business needs. Its flexible. The Gofrugal team is very supportive. My team which i work with [sensitive content hidden] are doing a very great job

Cons

What can I say? Can i say something that does not exist?

junaise
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

genuine reviews

Reviewed on 17/03/2021

Your product is ok but service is pathetic

Your product is ok but service is pathetic

Pros

Reports and it’s a user friendly software

Cons

Customer service and support ia not getting on right time. None of our staff didn’t get an proper training from your side till now. If we have any doubts still we are connecting to chat. i requested many times to give proper training still no feedback from your side

Alternatives Considered

Ginesys

Reasons for Choosing GoFrugal

your software is user friendly and i like your features

Reasons for Switching to GoFrugal

Representatives are friendly and you have enough features and i feel more comfortable while using it

Response from GOFRUGAL Technologies

Thank you for your review. We will get in touch with you to understand more in detail on how to improve our ratings

Swoyam
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good Software with decent customer support for Retail Book Trade having a Mid Tier Pricing...

Reviewed on 02/04/2021

My overall experience with GoFrugal has been good over the years.
but "Thank God", they stopped...

My overall experience with GoFrugal has been good over the years.
but "Thank God", they stopped partnering with other local companies to sell their product in the market. At the time of installation 5 years back, it was a nightmare, their local vendor only knew how to install the product but not how to train us in moving our age old business procedures and techniques to the GoFrugal Platform. I was seriously considering of cutting my losses and moving to Tally. But I am now realizing that I am much better off with GoFrugal as my partner;
No doubt there were initial hiccups but even though they started their business from Pharmacy Vertical, they have currently tailored their product for Book Trade pretty decently.
GoFrugal has saved us a lot of time, effort and money over the years and helped us grow.

Pros

1. Ease of Use - The Menus and Navigation for billing are quite simple making it easy for even our support staff to jump in and help during peak hours.
2. Robust - We have been using RPOS 7 since the last 5 years and there has never been an SOS situation
3. Customer Support - During there initial years they were struggling in this aspect but since the last couple of years they have become better but there is room for improvement.

Cons

1. YouTube Videos are helpful to some extent but they don't update their help documents repository.
2. Most of the times when I contacted customer support there first suggestion will be please update to the latest build and hope this has been fixed, even after I have told them, I recently updated.
3. There are only a few knowledgeable customer support executives who immediately can figure out your issue and have the solution ready for you. For others they need to train more thoroughly. "I do not want to know the cause of my issue but the solution"

Alternatives Considered

TallyPrime

Reasons for Switching to GoFrugal

Features and Pricing

Response from GOFRUGAL Technologies

Thank you for your review. We will get in touch with you to understand more in detail on how to improve our ratings

Amal
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

A few suggestions that can benefit all your clients

Reviewed on 24/03/2021

Overall, I'd rate the experience a little above fair. I have shared a lot of suggestions and the...

Overall, I'd rate the experience a little above fair. I have shared a lot of suggestions and the discussions are not being taken very seriously. Some essential features are still needed in the software which can definitely make this one of the best software in the industry. Some existing features are not complete and they are blunt. They can be improved by taking direct suggestions from the customers' experience. A recent happening was regarding the ORDER EASY APP. There were a lot of glitches in the app but it was very hard to commincate with you and I had to spend a lot of time and money to develop a new app with other company. I will be happy to share more views on the Gofrugal product and improvement suggestions over a google meet if possible. You may contact me over my email if you are interested.

Pros

I like the many solutions that this software has to offer. A lot of the solutions that come along are really great and make the work easy. A lot of the common issues being faced in the FMCG retail sector are already addressed in the software. Also, I would like to appreciate the kind and respectful attitude of all the staff, especially, [SENSITIVE CONTENT HIDDEN]. However, improvements are needed in a lot of areas.

Cons

Yes. Definitely. There are a lot of features that can be updated and a lot of other modern features are to be included as well.

1. A lot many offer management scheme exists. But majority of them are useless for HQ customers having central pricing and offer management. As we have multiple outlets, we are unable to work out offers for our customers centrally. Most of the offers can be set only in the RPOS which is not the way forward. Also in today's market offers using promo codes must be made available.
2. There is no real solution to handle damaged products. Practically, the process is a lot more complex one than just transferring it to a sub location and using the wastage entry module in the software. This creating a lot of financial trouble for us.
3. No way to bulk update Markup/Markdown price setting for products in HQ.
4. No way to identify the minimum/maximum stock level of the products as a variable. The minimum stock level for 20000+ products cannot be determined easily and varies outlet to outlet, product to product. These values must be picked up from the sales data of the product. Also, there is no notification or interface to know the stocks approaching zero and order them before approaching zero.
5. No way to print shelf price cards for products directly from the software after purchase entry so as display them on rack.
6. Big lag in solving issues. When an emergency situation arrives there is no point of contact to solve it asap.

Response from GOFRUGAL Technologies

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it

Showing 5 reviews of 198 Read all reviews

GoFrugal FAQs

Below are some frequently asked questions for GoFrugal.

GoFrugal offers the following pricing plans:

  • Starting from: USD 7.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

GOFRUGAL Cloud Pricing: MONTHLY QSR = $13 per node per register Retail = $30 per node per register ANNUALLY QSR = $130 per node per register Retail = $300 per node per register GoFrugal WhatsNow: Annual = $59 per user Monthly = $6 per user (App available free via iTunes / Google Play) GOFRUGAL General Pricing Plans: Starter (Inclusive of 4 hours service) = $375 Standard (Inclusive of 6 hours service) = $625 Professional (Inclusive of 9 hours service) = $1500 ERP = Request for quote (Find extended pricing details via the website)

GoFrugal has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

GoFrugal supports the following languages:

English

GoFrugal supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

GoFrugal integrates with the following applications:

Adobe Commerce, Microsoft Dynamics GP, MobilityeCommerce, Pathfinder, Razorpay, SAP S/4HANA Cloud, Shopify, Tallium, Zepo ecommerce

GoFrugal offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for GoFrugal.