---
description: Learn more about SFX CRM. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SFX CRM Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Recruitment Software](/directory/261/recruitment/software) > [SFX CRM](/software/116323/smashfly)

# SFX CRM

Canonical: https://www.getapp.com.au/software/116323/smashfly

> Symphony Talent’s SFX CRM empowers talent teams to quickly discover and engage top candidates by intelligently matching them to relevant pipelines, skills, and job opportunities. AI-driven capabilities and proactive insights help identify the right talent for your organization.
> 
> Verdict: Rated **4.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 3 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 3.7/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Symphony Talent
- **Founded**: 2007

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Symphony Talent for pricing information.
- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish, Turkish
- **Available Countries**: United States

## Features

- API
- Activity Tracking
- Assessment Management
- Background Screening
- Billing & Invoicing
- Boolean Search
- CRM
- Campaign Management
- Candidate Management
- Careers Page
- Certification & Licensing
- Collaboration Tools
- Content Management
- Customisable Branding
- Customizable Templates
- Email Management
- Email Marketing
- Email Templates
- Employee Management
- Individualized Assessments

## Integrations (2 total)

- NetSuite
- Workday HCM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Recruitment Software](https://www.getapp.com.au/directory/261/recruitment/software)

## Related Categories

- [Recruitment Software](https://www.getapp.com.au/directory/261/recruitment/software)
- [Recruitment Marketing Platforms](https://www.getapp.com.au/directory/3805/recruitment-marketing-platforms/software)
- [Talent Management Software](https://www.getapp.com.au/directory/263/talent-management/software)
- [Assessment Software](https://www.getapp.com.au/directory/1105/assessment/software)

## Alternatives

1. [Manatal](https://www.getapp.com.au/software/118995/manatal) — 4.6/5 (141 reviews)
2. [Tellent Recruitee](https://www.getapp.com.au/software/101949/recruitee) — 4.4/5 (194 reviews)
3. [TestGorilla](https://www.getapp.com.au/software/239259/testgorilla) — 4.1/5 (265 reviews)
4. [Mitratech TalentReef](https://www.getapp.com.au/software/105279/talentreef) — 3.5/5 (88 reviews)
5. [Oorwin](https://www.getapp.com.au/software/117155/oorwin) — 4.5/5 (86 reviews)

## Reviews

### "Symphony Talent Above and Beyond" — 5.0/5

> **Tiffanie** | *11 February 2020* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Symphony Talent is a robust software that offers job scraping and posting and rebranding, website updates, workday integration, plus hot job posting. &#10;&#10;The customer service is beyond exceptional. The team responds quickly and supports us with our vendors, seat changes and rebranding etc.
> 
> **Cons**: I don't have any cons about Symphony Talent, I really enjoy the software and the company in the short few months I have been using the products.
> 
> We are getting our jobs posted to a number of sites, being sponsored on a number of sites and understanding our click to apply information much more clearly with Symphony.

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### "Great product\!" — 5.0/5

> **Ashley** | *28 March 2020* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use\! Integration with our existing systems and processes was seamless
> 
> **Cons**: Loved all of it, no cons at all to me and hoping we continue to use it

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### "Over Promise, Under Deliver" — 2.0/5

> **Verified Reviewer** | *6 September 2018* | Hospital & Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: - Interview scheduling tool&#10;- Assessments feed into profiles
> 
> **Cons**: - No real search option in the ATS - forgot about finding candidates&#10;- Reporting function is awful&#10;- No social media share &#10;- No job notes&#10;- Customer service is slow
> 
> Symphony Talent wants to be a top player in the ATS space and they make you believe that they are. In reality, they are so far behind it's not even worth looking into. Use another system.

## Links

- [View on GetApp](https://www.getapp.com.au/software/116323/smashfly)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/116323/smashfly> |
| de-AT | <https://www.getapp.at/software/116323/smashfly> |
| en | <https://www.getapp.com/hr-employee-management-software/a/smashfly/> |
| en-AE | <https://www.getapp.ae/software/116323/smashfly> |
| en-AU | <https://www.getapp.com.au/software/116323/smashfly> |
| en-CA | <https://www.getapp.ca/software/116323/smashfly> |
| en-GB | <https://www.getapp.co.uk/software/116323/smashfly> |
| en-IE | <https://www.getapp.ie/software/116323/smashfly> |
| en-NZ | <https://www.getapp.co.nz/software/116323/smashfly> |
| en-SG | <https://www.getapp.sg/software/116323/smashfly> |
| en-ZA | <https://www.getapp.za.com/software/116323/smashfly> |
| es | <https://www.getapp.es/software/116323/smashfly> |
| es-CL | <https://www.getapp.cl/software/116323/smashfly> |
| es-CO | <https://www.getapp.com.co/software/116323/smashfly> |
| es-MX | <https://www.getapp.com.mx/software/116323/smashfly> |

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