Guardhouse

End-to-end workforce management for security companies

About Guardhouse

Guardhouse is an end-to-end workforce management system custom-built for security companies which enables smarter guard scheduling, GPS tracking, error-free invoicing, and open communication between the field and the office. The solution helps to ensure shift coverage and client satisfaction by optimizing workloads through improved planning and shift reallocation, along with accurate timekeeping and rate data. Users can manage and monitor compliance with clearer visibility on current accreditations, insurances, compliance licenses, and more.

Guardhouse delivers an operational and back-office suite which brings all manpower operations onto one platform, from scheduling and guard tracking, to integrated payroll and invoicing. Smart guard scheduling tools enable users to create client-customized schedules with clearly defined roles and requirements from any internet-enabled device. Guardhouse provides users with quick access to information on who is working where, at what time, and at which site, including GPS tracking features to provide a real-time operational view for monitoring attendance and assessing incidents for improved client satisfaction. The customer portal provides a live view of the roster and displays staff licenses and renewals to ensure guards are ready to meet each client’s needs. A live dashboard provides real-time information on guards’ arrival confirmations, leave applications requests, and more. Users can also send instant email, SMS and push notifications to staff regarding new shift offers, schedules or updates.

Guardhouse enables accurate timekeeping and rate data which gets automatically transferred to itemized invoice totals, which can be exported into accounting systems. Features for invoicing include automated invoice generation and advanced charge out rate setup. Users can also view live on screen costings, calculate the profitability of sites, and track revenue vs labour costs with reports.


Key benefits of Guardhouse

  • Guardhouse delivers an operation and back-office suite, custom-built for security companies, bringing all your manpower operations onto one platform.

  • From smarter scheduling and guard tracking to integrated payroll and invoicing, guardhouse works to help save your business time and money.

  • Create client-customized schedules with clearly defined roles and requirements anytime, anywhere, from any internet enabled device.

  • Guards can attach photos, videos and documents directly from their smartphone for detailed mobile incident reports.

  • Schedules, updates and notifications can be shared with guards through email, SMS and push notifications.

  • Images

    Guardhouse Software - View each employee's details including their photo, contact info, payroll calendar, sites, and more in one place
    Guardhouse Software - Create client-customized schedules with clearly defined roles and requirements
    Guardhouse Software - Access Guardhouse anytime, anywhere, from any internet enabled device
    View 3 more
    Guardhouse Software - View each employee's details including their photo, contact info, payroll calendar, sites, and more in one place
    Guardhouse Software - Create client-customized schedules with clearly defined roles and requirements
    Guardhouse Software - Access Guardhouse anytime, anywhere, from any internet enabled device

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    Reviews

    Overall rating

    4.9 /5
    (14)
    Value for Money
    4.8/5
    Features
    4.8/5
    Ease of Use
    4.8/5
    Customer Support
    5/5

    Already have Guardhouse?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 14
    Verified Reviewer
    Overall rating
    • Industry: Security & Investigations
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Highly Recommend

    Reviewed on 24/09/2021

    I enjoy using Guardhouse and working with the GH Team.

    I enjoy using Guardhouse and working with the GH Team.

    Pros

    Given my role using Guardhouse, I particularly like the reports on offer and the skill matching feature, it ensures compliance across all our sites.

    The support from the GH team is also wonderful, they accept feedback and turn around time of any requests/questions is fast and helpful.

    Cons

    As with most applications these days, it is online, so if there is internet issues, it can be hard to access, but that is in no way a fault of Guardhouse.

    Belinda
    Overall rating
    • Industry: Security & Investigations
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great System and works well with the Security Industry

    Reviewed on 16/11/2021

    Generally really good, we have our first and main contact on speed dial and he is always happy to...

    Generally really good, we have our first and main contact on speed dial and he is always happy to help and answer any queries.

    Pros

    Integration into our business was smooth, we had and still have ongoing support from the team who are happy and capable to assist with any issues or changes we desire. The system is easy to use and allows us to manage the team effectively from within.

    Cons

    Personally I would like to view the rosters over a two week period rather than week view only. If I was able to ask for one thing it would be a two week view.

    Nigel
    Overall rating
    • Industry: Security & Investigations
    • Company size: 201–500 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Future Proofing, a tool for industry success

    Reviewed on 20/09/2023

    [sensitive content hidden] and the team at GH have gone over and above to ensure that we are...

    [sensitive content hidden] and the team at GH have gone over and above to ensure that we are supported and listen to at all times.

    Pros

    Provides our business the compliance needs, within a single system, that is already aligned to several compliance dashboards. This also ensure our people are paid in real time against the Modern Award, without the compilations.

    Cons

    it is a work in progress, with a Dev team at Guardhouse, willing to look at any and all business needs, to continuity improve the product, and that of its users.

    Michelle
    Overall rating
    • Industry: Security & Investigations
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Review about Guard House

    Reviewed on 14/09/2023

    Its Great , and saves me time

    Its Great , and saves me time

    Pros

    Rosters features you can upload rosters weeks in advance

    Cons

    The thing that is annoying is that i cant change someone Email address

    Alternatives Considered

    ADP Workforce Now

    Reasons for Switching to Guardhouse

    yes we did as Guard house does everything we need it to do
    Mathew
    Overall rating
    • Industry: Security & Investigations
    • Company size: 501–1,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Guardhouse, a breath or fresh air

    Reviewed on 21/09/2021

    Real-time compliance management coupled with GPS location based timesheets solve numerous problems...

    Real-time compliance management coupled with GPS location based timesheets solve numerous problems before they occur.

    Pros

    Guardhouse brings workforce management and operational compliance together in a synergy that delivers operational efficiency across your enterprise.

    Cons

    There is very little not to like about this system.

    Showing 5 reviews of 14 Read all reviews

    Guardhouse FAQs

    Below are some frequently asked questions for Guardhouse.

    Guardhouse offers the following pricing plans:

    • Free Trial: Available

    Contact Guardhouse for detailed pricing information.

    Guardhouse has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Guardhouse supports the following languages:

    English

    Guardhouse supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Guardhouse integrates with the following applications:

    MYOB Business, Xero

    Guardhouse offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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