--- description: Learn more about ISL Light. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ISL Light Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [ISL Light](/software/114883/isl-light) # ISL Light Canonical: https://www.getapp.com.au/software/114883/isl-light Page: 1 / 32\ Next: [Next page](https://www.getapp.com.au/software/114883/isl-light?page=2) > ISL Online is remote desktop and support software for IT teams, MSPs, and enterprises. Secure attended and unattended access to Windows, Mac, Linux, and mobile. No VPN required. AES 256-bit E2EE, ISO 27001 certified. Cloud, self-hosted, or private cloud deployment. > > Verdict: Rated **4.7/5** by 779 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ISL Light With only one license, install ISL Online on unlimited workstations, create an unlimited number of users and support an unlimited number of clients. Access a remote computer, install or update software to troubleshoot issues, reboot the remote computer and easily reconnect into the same session. Customize the ISL Online remote desktop software and match your company graphics and workflow. Enables two-factor authentication for maximum security. Add live chat software to your website and start a remote desktop session with only one click directly from a chat. No need to enter the session code. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 779 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ISL Online - **Location**: Ljubljana, Slovenia - **Founded**: 2001 ## Commercial Context - **Starting Price**: USD 34.90 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Cloud and on-premises Server License available. Priced per concurrent user. Contact ISL Online for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Italian, Japanese, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovenian, Spanish, Turkish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Annotations - Application Management - Audit Trail - Authentication - CRM - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Customisable Branding - Customizable Reports - Dashboard - Desktop Virtualization - Desktop/Browser Sharing ## Integrations (12 total) - Autotask PSA - Avast Ultimate Business Security - Barracuda RMM - Bitrix24 - Devolutions Hub - Freshdesk - Freshservice - Heimdal Remote Desktop - LanScope Cat - Microsoft Intune - PDQ Connect - Remote Desktop Manager ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Remote Support Software](https://www.getapp.com.au/directory/563/remote-support/software) ## Related Categories - [Remote Support Software](https://www.getapp.com.au/directory/563/remote-support/software) - [IT Management Software](https://www.getapp.com.au/directory/771/it-management/software) - [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software) - [Remote Work Software](https://www.getapp.com.au/directory/1699/remote-work/software) - [Remote Desktop Software](https://www.getapp.com.au/directory/1731/remote-desktop/software) ## Alternatives 1. [Zoho Assist](https://www.getapp.com.au/software/9913/zoho-assist) — 4.7/5 (1394 reviews) 2. [TeamViewer ONE](https://www.getapp.com.au/software/90948/teamviewer) — 4.6/5 (11625 reviews) 3. [AnyDesk](https://www.getapp.com.au/software/120039/anydesk) — 4.6/5 (1785 reviews) 4. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24089 reviews) 5. [Supremo Remote Desktop](https://www.getapp.com.au/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Reviews ### "Easy Remote Support" — 5.0/5 > **Martin** | *2 August 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Such an easy product to use, I have been using it for a number of years now and will continue to do so\! I have a list of all my servers and can just double-click to launch into them. When it comes to providing remote - ad-hoc support - I can simply direct my client to a website - give them a code and we're up and running in no time. This is so much easier than asking people to install an app first, and then give me a code and password etc. Just simple remote support. > > **Cons**: The only minor issue is that I sometimes can't copy/paste between my host machine and the remote machine... this could be due to my Mac making a restriction tho\! ----- ### "Reliable Remote Access with Room for Improvement" — 5.0/5 > **Andrejs** | *11 October 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: One of the standout features of ISL Light is its robust functionality. It offers seamless remote desktop access, allowing users to easily connect to and manage devices, which makes it ideal for IT support and troubleshooting tasks. The software is user-friendly, secure, and has solid cross-platform compatibility, which is essential for managing various systems remotely. > > **Cons**: While the software is generally effective, connection stability can occasionally be an issue, especially during longer sessions. It could benefit from faster reconnection times and improved stability during high-traffic periods. Additionally, some users may find that the initial setup requires a bit more time compared to competitors, and the pricing structure could be more transparent. > > Overall, ISL Light is a powerful tool for remote desktop management, especially for IT support professionals. It’s secure, highly functional, and offers great flexibility in terms of platform support. However, there are minor areas that could be improved, such as connection reliability and ease of setup, but these do not outweigh its overall effectiveness in managing remote tasks. ----- ### "Isl" — 3.0/5 > **Silvester** | *20 December 2022* | Computer Networking | Recommendation rating: 7.0/10 > > **Pros**: Easy to access many computers from one console. > > **Cons**: When you add computer it's hard to tag computer. ----- ### "Reliable and easy-to-use remote support solution" — 5.0/5 > **Benjamin** | *10 September 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, fast connection and stable performance. I really like the clarity and reliability for remote support. > > **Cons**: So far I have no major complaints, maybe some additional customization options for the user interface would be nice. > > My overall experience is very positive. The application works flawlessly, allows quick access and simple remote support. It has proven to be a reliable solution that saves a lot of time. ----- ### "Great Software & Customer Services" — 5.0/5 > **David** | *16 September 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Its a very easy to use piece of software and does exactly what I need it too with remote access. The ability to group computers together and assign different permissions for each user is great too. > > **Cons**: Few issues around deployment with Intune the custom deployment link having /start instead of /download which was causing issues when we tried deploying to remote computers but after a couple support sessions we have resolved the issues and I'm quite happy with the customer services provided. > > Overall is has been good. I have roughly 400 computers to deploy the software too and now that we have figured out the custom deployment with intune I have no doubt this will be a smooth deployment process. ----- Page: 1 / 32\ Next: [Next page](https://www.getapp.com.au/software/114883/isl-light?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/114883/isl-light) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data