--- description: Learn more about ISL Light. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ISL Light Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [ISL Light](/software/114883/isl-light) # ISL Light Canonical: https://www.getapp.com.au/software/114883/isl-light Page: 1 / 32\ Next: [Next page](https://www.getapp.com.au/software/114883/isl-light?page=2) > ISL Online is remote desktop and support software for IT teams, MSPs, and enterprises. Secure attended and unattended access to Windows, Mac, Linux, and mobile. No VPN required. AES 256-bit E2EE, ISO 27001 certified. Cloud, self-hosted, or private cloud deployment. > > Verdict: Rated **4.7/5** by 779 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ISL Light With only one license, install ISL Online on unlimited workstations, create an unlimited number of users and support an unlimited number of clients. Access a remote computer, install or update software to troubleshoot issues, reboot the remote computer and easily reconnect into the same session. Customize the ISL Online remote desktop software and match your company graphics and workflow. Enables two-factor authentication for maximum security. Add live chat software to your website and start a remote desktop session with only one click directly from a chat. No need to enter the session code. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 779 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ISL Online - **Location**: Ljubljana, Slovenia - **Founded**: 2001 ## Commercial Context - **Starting Price**: USD 34.90 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Cloud and on-premises Server License available. Priced per concurrent user. Contact ISL Online for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Italian, Japanese, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovenian, Spanish, Turkish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Annotations - Application Management - Audit Trail - Authentication - CRM - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Customisable Branding - Customizable Reports - Dashboard - Desktop Virtualization - Desktop/Browser Sharing ## Integrations (12 total) - Autotask PSA - Avast Ultimate Business Security - Barracuda RMM - Bitrix24 - Devolutions Cloud - Freshdesk - Freshservice - Heimdal Remote Desktop - LanScope Cat - Microsoft Intune - PDQ Connect - Remote Desktop Manager ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Remote Support Software](https://www.getapp.com.au/directory/563/remote-support/software) ## Related Categories - [Remote Support Software](https://www.getapp.com.au/directory/563/remote-support/software) - [IT Management Software](https://www.getapp.com.au/directory/771/it-management/software) - [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software) - [Remote Work Software](https://www.getapp.com.au/directory/1699/remote-work/software) - [Remote Desktop Software](https://www.getapp.com.au/directory/1731/remote-desktop/software) ## Alternatives 1. [Zoho Assist](https://www.getapp.com.au/software/9913/zoho-assist) — 4.7/5 (1433 reviews) 2. [TeamViewer ONE](https://www.getapp.com.au/software/90948/teamviewer) — 4.6/5 (11629 reviews) 3. [AnyDesk](https://www.getapp.com.au/software/120039/anydesk) — 4.6/5 (1787 reviews) 4. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24131 reviews) 5. [Supremo Remote Desktop](https://www.getapp.com.au/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Reviews ### "Easy Remote Support" — 5.0/5 > **Martin** | *2 August 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Such an easy product to use, I have been using it for a number of years now and will continue to do so\! I have a list of all my servers and can just double-click to launch into them. When it comes to providing remote - ad-hoc support - I can simply direct my client to a website - give them a code and we're up and running in no time. This is so much easier than asking people to install an app first, and then give me a code and password etc. Just simple remote support. > > **Cons**: The only minor issue is that I sometimes can't copy/paste between my host machine and the remote machine... this could be due to my Mac making a restriction tho\! ----- ### "Really good software" — 5.0/5 > **Albrecht** | *16 September 2025* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: It's reliable. The support is excellent. The license is unsophisticated. We can use our own server. Videos of all sessions can be created automatically on our server. It supports Windows, iOS, Android and Linux. > > **Cons**: To date we didn't manage to automatically renew ssl certificates. We don't know of any further possibilities for improvement. > > We used the software for several years and are very satisfied with it. It is possible to combine the software with a local firewall. ----- ### "Isl" — 3.0/5 > **Silvester** | *20 December 2022* | Computer Networking | Recommendation rating: 7.0/10 > > **Pros**: Easy to access many computers from one console. > > **Cons**: When you add computer it's hard to tag computer. ----- ### "view review" — 5.0/5 > **Andrej** | *16 September 2025* | Computer Networking | Recommendation rating: 8.0/10 > > **Pros**: Reliable operation of ISL – it is important that you can rely on ISL, because there are never any issues, it always connects without problems, and it works very well even with lower connection speeds. > > **Cons**: Easy connection, but screen sharing on Mac OSX requires additional setup. We’re still working on a solution... > > As mentioned, the overall experience has been excellent and truly positive, and there are absolutely no hard feelings. ----- ### "Reliable and Secure Remote Support Made Simple" — 5.0/5 > **Marko** | *11 September 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about ISL Light was how easy it is to use, its fast and stable performance, and the strong security features. It also works smoothly across different devices and makes remote support simple and reliable. > > **Cons**: What I liked least about ISL Light is that the interface can feel a bit outdated compared to some competitors, and advanced features may take time to set up. It can also be relatively pricey for smaller teams. > > My overall experience with ISL Light has been very positive. It’s a reliable and secure tool that makes remote support straightforward, whether connecting to clients or unattended devices. The setup is quick, connections are stable, and I appreciate the strong security standards. While the interface could be more modern and the cost may be high for small teams, the functionality and peace of mind it provides make it a strong choice for remote access and support. ----- Page: 1 / 32\ Next: [Next page](https://www.getapp.com.au/software/114883/isl-light?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/114883/isl-light) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data