--- description: Learn more about YouScan. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: YouScan Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Social Media Monitoring Software](/directory/1091/social-media-monitoring/software) > [YouScan](/software/114583/youscan) # YouScan Canonical: https://www.getapp.com.au/software/114583/youscan Page: 1 / 6\ Next: [Next page](https://www.getapp.com.au/software/114583/youscan?page=2) > YouScan is a social listening platform powered by image recognition technology. It provides instant access to customer conversations happening online, enabling enterprises and agencies to listen, analyze and turn social data into action. > > Verdict: Rated **4.9/5** by 119 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of YouScan Mention streams can be pre-sorted into automatic categories including Promo, Commerce, Word of Mouth (WOM), and more. Automatic trend detection allows users to identify trends before they go viral and stay on top of any discussions. Smart alerts notify users of any important updates within a topic, such as new trends, mentions by influencers, or a surge of negativity. Spam filters automatically remove spam content from mentions. Image analysis identifies brand logos within user-generated content, providing a fuller view of brand mentions than text analysis alone. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 119 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: YouScan - **Location**: Egkomi, Cyprus - **Founded**: 2009 ## Commercial Context - **Starting Price**: USD 499.00 - **Pricing model**: Other (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, English, Spanish, Ukrainian - **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria and 91 more ## Features - @mentions - AI/Machine Learning - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Audience Analytics - Audience Engagement - Audience Targeting - Benchmarking - Boolean Search - Brand Tracking - Campaign Analytics - Campaign Management - Charting - Collaboration Tools - Commenting/Notes - Competitive Analysis - Competitor Monitoring - Content Management ## Integrations (8 total) - Freshdesk - HubSpot CRM - Instagram - Meta for Business - Microsoft Teams - Slack - Twitter/X - Zendesk Suite ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Social Media Monitoring Software](https://www.getapp.com.au/directory/1091/social-media-monitoring/software) ## Related Categories - [Social Media Monitoring Software](https://www.getapp.com.au/directory/1091/social-media-monitoring/software) - [Social Media Analytics Tools](https://www.getapp.com.au/directory/1607/social-media-analytics-tools/software) - [Social Listening Tools](https://www.getapp.com.au/directory/3833/social-listening-tools/software) ## Alternatives 1. [Brandwatch](https://www.getapp.com.au/software/90431/brandwatch) — 4.2/5 (255 reviews) 2. [Infegy Atlas](https://www.getapp.com.au/software/2050010/atlas) — 4.6/5 (83 reviews) 3. [Sprout Social](https://www.getapp.com.au/software/20453/sprout-social) — 4.4/5 (607 reviews) 4. [facelift](https://www.getapp.com.au/software/117515/facelift) — 4.4/5 (131 reviews) 5. [Reputation](https://www.getapp.com.au/software/124475/reputation-com) — 4.4/5 (184 reviews) ## Reviews ### "YouScan has become my go-to tool for social listening and analytics and has absolutely improved my reporting insights and capabilities." — 5.0/5 > **Jacob** | *14 August 2025* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: YouScan is user-friendly, comprehensive, and has become an integral part of my day to day reporting. I really enjoy the cross-channel conversation breakdowns and sentiment functionality. > > **Cons**: Our team could use additional filtering options on the Topics page. With a high volume of Topics, additional tags could help sort through topics quicker and allow teams to filter for their own projects. > > My experience using YouScan has been extremely positive so far. The training process was fast and comprehensive and our bi-weekly meetings with \[sensitive content hidden\] have been helpful and engaging, especially as we explore new features that I haven't discovered yet on my own. ----- ### "Youscan has superior features vs others tool." — 5.0/5 > **Ileana** | *24 June 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: It helped our organization tracking conversation from a diverse sources including meta and TikTok, which we were not capable to do using other platforms. > > **Cons**: Some filtering, searching or historical collection process can be more manual than other platforms . > > It has been a great experience to discover all the options this tool has to optimize the team's analysis time. ----- ### "quick and useful social listening source" — 4.0/5 > **Giancarlo** | *20 February 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: It's very intuitive. Not that difficult to understand and a quick source for recollecting and analyzing data. > > **Cons**: There is some problems with no recollecting specific data. For example, I am searching for cars data, and gives some bikes data too. ----- ### "Highly recommend Yuscan to anyone who wants to stay ahead of the curve in managing brand reputation" — 5.0/5 > **Viktoriia** | *31 May 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I work at medical laboratory environment, we were need of a solution to streamline and expedite our customer feedback tracking process. Manually sifting through feedback was not just time-consuming, but it often led to the discovery of already escalated discussions or situations that could have been readily averted had we been able to react more promptly. Yuscan became our ally in this, illuminating even the hidden corners of forums where feedback was left. It has also allowed us to spot untagged posts on social media where our company's name was simply mentioned.Also we use Yuscan alert system, any mention of key words or phrases triggers an immediate alert, which keeps me constantly informed and primed for action. With this tool, our awareness is heightened, enabling us to respond swiftly to potential crises or opportunities.Yuscan is not only invaluable for tracking customer feedback but it also offers allowing us to monitor our competitors. This has opened a window into understanding their communication topics and the channels they utilize, giving us deeper insights into our market landscape.I also liked their customer service. Their prompt, detailed, and amicable responses to my queries have shown me their profound understanding of their service, their passion for what they do, and their sincere value for their customers. > > **Cons**: It takes time and desire to learn how to work with the system. We spent a lot of time to choose the right keywords for our queries. But the customer support service is very helpful in this. ----- ### "Excellent costumer support" — 5.0/5 > **Priscila** | *8 February 2023* | Market Research | Recommendation rating: 10.0/10 > > **Pros**: t's very user-friendly and visually appealing. Their sources are very varied and their AI tag is not perfect but very accurate. There are a lot of filters that make query writing and refining much easier. One small detail that makes a difference it tells you exactly what is wrong with your query so you can easily correct it. Other software I've used only tells you there's something wrong without highlighting where. > > **Cons**: Setting a date range can be tricky, collecting historical data with high mentions can take a full day. The visual insights are great but you can't download an excel file or pdf with the URL's collected, it needs to be done manually. > > Customer support is excellent, they are very quick to answer and always available to help with a solution. They are also open to suggestions on how to improve their software.I highly recommend it. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.com.au/software/114583/youscan?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/114583/youscan) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data