--- description: Learn more about YouScan. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: YouScan Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Social Media Monitoring Software](/directory/1091/social-media-monitoring/software) > [YouScan](/software/114583/youscan) # YouScan Canonical: https://www.getapp.com.au/software/114583/youscan Page: 1 / 6\ Next: [Next page](https://www.getapp.com.au/software/114583/youscan?page=2) > Cloud-based AI social listening platform for SMBs and enterprises that monitors brand mentions, analyzes sentiment, and tracks trends. > > Verdict: Rated **4.9/5** by 124 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of YouScan \* Monitors brand mentions across text, images, and audio, including untagged visual mentions in user-generated content that text-only tools do not detect, expanding coverage across TikTok, Instagram, Reddit, YouTube, X, Facebook, Quora, Pinterest, and Twitch. \* Visual Insights applies AI-powered image analysis to detect logos, objects, scenes, and activities in images, surfacing brand exposure that occurs outside of text-based tagging. \* Audio Monitoring automatically transcribes and summarizes spoken brand mentions from YouTube videos, extending social listening into video content without manual review. \* Insights Copilot, a conversational AI agent powered by ChatGPT, allows users to query social listening data in natural language and receive summaries and insights backed by real mention examples, reducing time spent on manual data analysis. \* Sentiment analysis provides aspect-level breakdowns across quality, pricing, design, packaging, customer service, and taste, giving teams granular visibility into specific drivers of consumer perception. \* Smart Tags and auto-categorization use AI to sort and tag mentions by subject, category, and discussion type, reducing manual data processing time and accelerating insight delivery. \* Audience Insights profiles audiences across 500+ interests and 8,500+ professions using demographic, interest, and occupation data, informing marketing strategy, segmentation, and product development. \* Influencer discovery and campaign measurement tools identify relevant voices and track the performance of influencer activity against brand objectives. \* Real-time alerts via Slack, MS Teams, email, and WhatsApp keep brand, PR, and CX teams informed of emerging conversations, spikes, or potential crises as they develop. \* Custom dashboards and shareable reports consolidate social listening data for brand management, competitor analysis, market research, and trend analysis workflows. \* Integrations with HubSpot, Freshdesk, Creatio, Slack, and additional platforms via API connect social listening data to existing CRM, helpdesk, and communication tools. \* Scalable pricing plans accommodate organizations from startups and SMBs through to large enterprises and global brands, supporting growth without platform migration. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 124 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: YouScan - **Location**: Egkomi, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: USD 499.00 - **Pricing model**: Other (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Armenian, Azerbaijani, Bengali, Bulgarian, Burmese, Catalan, Croatian, Czech, Danish, Dutch, English, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Macedonian, Malay, Malayalam, Mongolian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Tajik, Tamil, Thai, Traditional Chinese, Turkish, Turkmen, Ukrainian, Urdu, Uzbek, Vietnamese - **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria and 91 more ## Features - @mentions - AI/Machine Learning - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Audience Analytics - Audience Engagement - Audience Targeting - Benchmarking - Boolean Search - Brand Tracking - Campaign Analytics - Campaign Management - Charting - Collaboration Tools - Commenting/Notes - Competitive Analysis - Competitor Monitoring - Content Management ## Integrations (9 total) - API - Creatio - Freshdesk - HubSpot Service Hub - Lovable - Lumen by Talkwalker - Microsoft Teams - Sprout Social - Zendesk AI ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Social Media Monitoring Software](https://www.getapp.com.au/directory/1091/social-media-monitoring/software) ## Related Categories - [Social Media Monitoring Software](https://www.getapp.com.au/directory/1091/social-media-monitoring/software) - [Social Media Analytics Tools](https://www.getapp.com.au/directory/1607/social-media-analytics-tools/software) - [Reputation Management Software](https://www.getapp.com.au/directory/873/reputation-management/software) - [Social Listening Tools](https://www.getapp.com.au/directory/3833/social-listening-tools/software) ## Alternatives 1. [Brandwatch](https://www.getapp.com.au/software/90431/brandwatch) — 4.2/5 (255 reviews) 2. [Sprout Social](https://www.getapp.com.au/software/20453/sprout-social) — 4.4/5 (609 reviews) 3. [Infegy Starscape](https://www.getapp.com.au/software/2050010/infegy-atlas) — 4.6/5 (83 reviews) 4. [dima](https://www.getapp.com.au/software/2083855/dima) — 5.0/5 (6 reviews) 5. [facelift](https://www.getapp.com.au/software/117515/facelift) — 4.4/5 (131 reviews) ## Reviews ### "Indispensable Tool, Unparalleled Support" — 5.0/5 > **Leoné** | *6 November 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The feature set is where Youscan truly shines. The Insights Co-pilot is, without exaggeration, a game-changer. The ability to analyse images, the brilliant TikTok integration, and the sophisticated auto-categorisation have fundamentally changed not only the way we work but also the quality of our outputs. We are uncovering deeper, more nuanced insights from visual data and emerging platforms that were previously out of reach. > > **Cons**: The platform interface has certain limitations, such as the inability to compare different date ranges. > > Youscan has become an indispensable part of our daily workflow. From the very beginning, the platform impressed us with its ease of implementation. The interface is remarkably intuitive, allowing our team to get up and running with a minimal learning curve—a rare balance of power and simplicity. Our Customer Success Manager, \[sensitive content hidden\], is absolutely phenomenal. She is more than just a support contact; she's a true partner to our team. Her proactive check-ins, tailored training sessions, and incredible knowledge of the platform ensure we are always maximising its capabilities. What's more, the entire Youscan team genuinely listens. Our feedback is not only heard but actively implemented by the tech team, demonstrating a real commitment to client success. In a crowded market, Youscan distinguishes itself with a powerful platform and a customer-centric culture that is second to none. We cannot recommend it highly enough. ----- ### "Youscan has superior features vs others tool." — 5.0/5 > **Ileana** | *24 June 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: It helped our organization tracking conversation from a diverse sources including meta and TikTok, which we were not capable to do using other platforms. > > **Cons**: Some filtering, searching or historical collection process can be more manual than other platforms . > > It has been a great experience to discover all the options this tool has to optimize the team's analysis time. ----- ### "quick and useful social listening source" — 4.0/5 > **Giancarlo** | *20 February 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: It's very intuitive. Not that difficult to understand and a quick source for recollecting and analyzing data. > > **Cons**: There is some problems with no recollecting specific data. For example, I am searching for cars data, and gives some bikes data too. ----- ### "Highly recommend Yuscan to anyone who wants to stay ahead of the curve in managing brand reputation" — 5.0/5 > **Viktoriia** | *31 May 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I work at medical laboratory environment, we were need of a solution to streamline and expedite our customer feedback tracking process. Manually sifting through feedback was not just time-consuming, but it often led to the discovery of already escalated discussions or situations that could have been readily averted had we been able to react more promptly. Yuscan became our ally in this, illuminating even the hidden corners of forums where feedback was left. It has also allowed us to spot untagged posts on social media where our company's name was simply mentioned.Also we use Yuscan alert system, any mention of key words or phrases triggers an immediate alert, which keeps me constantly informed and primed for action. With this tool, our awareness is heightened, enabling us to respond swiftly to potential crises or opportunities.Yuscan is not only invaluable for tracking customer feedback but it also offers allowing us to monitor our competitors. This has opened a window into understanding their communication topics and the channels they utilize, giving us deeper insights into our market landscape.I also liked their customer service. Their prompt, detailed, and amicable responses to my queries have shown me their profound understanding of their service, their passion for what they do, and their sincere value for their customers. > > **Cons**: It takes time and desire to learn how to work with the system. We spent a lot of time to choose the right keywords for our queries. But the customer support service is very helpful in this. ----- ### "Excellent costumer support" — 5.0/5 > **Priscila** | *8 February 2023* | Market Research | Recommendation rating: 10.0/10 > > **Pros**: t's very user-friendly and visually appealing. Their sources are very varied and their AI tag is not perfect but very accurate. There are a lot of filters that make query writing and refining much easier. One small detail that makes a difference it tells you exactly what is wrong with your query so you can easily correct it. Other software I've used only tells you there's something wrong without highlighting where. > > **Cons**: Setting a date range can be tricky, collecting historical data with high mentions can take a full day. The visual insights are great but you can't download an excel file or pdf with the URL's collected, it needs to be done manually. > > Customer support is excellent, they are very quick to answer and always available to help with a solution. They are also open to suggestions on how to improve their software.I highly recommend it. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.com.au/software/114583/youscan?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/114583/youscan) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data