--- description: Learn more about YouScan. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: YouScan Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Social Media Monitoring Software](/directory/1091/social-media-monitoring/software) > [YouScan](/software/114583/youscan) # YouScan Canonical: https://www.getapp.com.au/software/114583/youscan Page: 1 / 6\ Next: [Next page](https://www.getapp.com.au/software/114583/youscan?page=2) > YouScan is a social listening platform powered by image recognition technology. It provides instant access to customer conversations happening online, enabling enterprises and agencies to listen, analyze and turn social data into action. > > Verdict: Rated **4.9/5** by 114 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of YouScan Mention streams can be pre-sorted into automatic categories including Promo, Commerce, Word of Mouth (WOM), and more. Automatic trend detection allows users to identify trends before they go viral and stay on top of any discussions. Smart alerts notify users of any important updates within a topic, such as new trends, mentions by influencers, or a surge of negativity. Spam filters automatically remove spam content from mentions. Image analysis identifies brand logos within user-generated content, providing a fuller view of brand mentions than text analysis alone. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 114 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: YouScan - **Location**: Egkomi, Cyprus - **Founded**: 2009 ## Commercial Context - **Starting Price**: USD 499.00 - **Pricing model**: Other (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, English, Spanish, Ukrainian - **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria and 91 more ## Features - @mentions - AI/Machine Learning - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Audience Analytics - Audience Engagement - Audience Targeting - Benchmarking - Boolean Search - Brand Tracking - Campaign Analytics - Campaign Management - Charting - Collaboration Tools - Commenting/Notes - Competitive Analysis - Competitor Monitoring - Content Management ## Integrations (8 total) - Freshdesk - HubSpot CRM - Instagram - Meta for Business - Microsoft Teams - Slack - Twitter/X - Zendesk Suite ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Social Media Monitoring Software](https://www.getapp.com.au/directory/1091/social-media-monitoring/software) ## Related Categories - [Social Media Monitoring Software](https://www.getapp.com.au/directory/1091/social-media-monitoring/software) - [Social Media Analytics Tools](https://www.getapp.com.au/directory/1607/social-media-analytics-tools/software) - [Social Listening Tools](https://www.getapp.com.au/directory/3833/social-listening-tools/software) ## Alternatives 1. [Brandwatch](https://www.getapp.com.au/software/90431/brandwatch) — 4.2/5 (255 reviews) 2. [Infegy Atlas](https://www.getapp.com.au/software/2050010/atlas) — 4.6/5 (83 reviews) 3. [Sprout Social](https://www.getapp.com.au/software/20453/sprout-social) — 4.4/5 (606 reviews) 4. [facelift](https://www.getapp.com.au/software/117515/facelift) — 4.4/5 (131 reviews) 5. [Reputation](https://www.getapp.com.au/software/124475/reputation-com) — 4.4/5 (184 reviews) ## Reviews ### "Helps us make data-driven decisions" — 5.0/5 > **Alexander** | *23 June 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: YouScan is a tool that simplifies the brand audit by providing crucial information about its strengths and weaknesses, consumer profiles and comments, top sources, influencers, etc. And we are a digital marketing agency that helps our clients grow sales and engage their audiences. With YouScan data and our professional expertise, we are able to give to our clients even more value.We appreciate the quantity of information YouScan collects as well as the versatility of its use, filtering, presentation, and reporting. Any viewpoint required can be obtained, and we can then present it to our client.We also enjoy asking Insights Copilot our questions because its intelligent and precise conclusions help us identify insights with minimal effords. > > **Cons**: The tool meets our needs exactly. Although we don't have any major concerns, YouScan is constantly being improved, so we always share our suggestions with our manager and support staff. ----- ### "Exceptional Support and Product\!" — 5.0/5 > **Chai** | *11 December 2025* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: The customer service team is truly dedicated\! They are responsive, helpful, and always ready to assist with any questions or issues. On top of that, the user experience (UX) is smooth and intuitive, making it easy to navigate and extract valuable insights without any hassle. The tool makes social listening effortless and effective. Highly recommended\! > > **Cons**: I don't see any downsides; it's better than the other social listening tools I have used and seen demos of. ----- ### "YouScan has helped us fill gaps in our social listening capabilities" — 4.0/5 > **Dana** | *6 August 2025* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: Visual and audio monitoring. Customer Service is fantastic. AI capabilities are extremely helpful and cuts down time on getting to great insights. > > **Cons**: Platform has a steep learning curve if you aren't in it every day. Need to be very strong at Boolean to set up topics. > > It's great- we really find a lot of value in the tool and it has helped us get deeper and richer insights. ----- ### "A game changer at understanding organic conversation" — 5.0/5 > **Jordan** | *14 August 2025* | Online Media | Recommendation rating: 9.0/10 > > **Pros**: YouScan's interface is super easy to understand and use. The platform's clean graphs and charts make it easy to implement into reporting. I love the variety of options to filter down and narrow the conversation; it makes it much easier to understand how users are organically engaging with a topic and how they feel. > > **Cons**: I wish the Search tool had a few more features. Sometimes I need a bit more data, but I don't want to create a whole new topic. The query building system is also a little complicated and challenging to comprehend, but that's primarily due to the variety of options and capabilities compared to previous tools. > > So far, I've really enjoyed using YouScan in my reporting. It's fast and easy to use and gives me a much more comprehensive look at organic conversation and UGC, which helps me create smarter and more insightful reports on social media performance. ----- ### "Superior media landscape monitoring and analysis" — 5.0/5 > **Viktor** | *4 August 2025* | Market Research | Recommendation rating: 10.0/10 > > **Pros**: In Youscan they collect a great social media and news dataset, then it is combined with a comprehensive and flexible system of queries, filters and analytics. It allowed us to identify not only mentions or publications about a brand or public figure, but also perform deep trend analysis, auditory segmentation, trace origins of various narratives, etc. > > **Cons**: You have to pay for the volume of search results ;) With such a powerful tool you start to have ideas on what else you want to monitor/search for in various areas and topics. Pricing looks reasonable, though. > > Youscan service is very helpful in our field of work, where we need to monitor social media and news for certain signals and narratives, determine sentiments and track top influencers in each area. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.com.au/software/114583/youscan?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/114583/youscan) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data