CentralReach

CentralReach

Practice management & EHR for therapists and educators

4.6/5 (13 reviews)

CentralReach Overview

CentralReach is a practice management and EHR solution for therapists and educators with integrated features for scheduling, medical billing, payroll, clinical data collection, precision teaching, learning, and human resources. CentralReach helps applied behavior analysis (ABA) clinicians and educators within the developmental disabilities sector to produce improved outcomes for people with autism.

Tools for practice management enable users to match staff and client availability using CentralReach’s integrated scheduling system, with a view on appointments from every angle. Coded appointments and integration with payroll and billing help streamline the billing and claims process, along with automated appointment to timesheet conversion. Users can link appointments to preloaded authorizations and billing codes, and organize the calendar with labels for custom groups, clients, staff and more. The comprehensive reporting module provides real-time billing accruals to help users keep track of payroll, payable and receiving flow.

CentralReach’s clinical fulfillment dashboard provides KPIs on authorization hours converted, pending, and remaining, and more. Additional reports include a supervision, productivity, sales, authorizations, audits, receivables, payroll, and clinical data. The client/parent portal provides clients with a secure digital gateway for billing and invoices, as well as documentation such as session notes and forms, medical reports, insurance authorizations, and more.

CentralReach’s clinical solutions include data collection, documentation, and precision teaching. Users can digitally custom build the way they chart and analyze graphs to fit the organization’s needs. The solution’s customizable data sheets are updated automatically when items are met, when phases change or when new prompts are prescribed. Users can collect real-time data before, during and after appointments, as well as report on goals and targets and track progress in one place.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

CentralReach Reviews

Overall rating
4.6/5
92% positive reviews
9
Excellent
3
Very good
1
Average
0
Poor
0
Terrible
Jessica N.

Multi-state ABA Practice - 5 STARS!

Used Daily for 2+ years
Reviewed on 09/03/2017
Review Source: Capterra

Central Reach can manage scheduling, reporting functions, reporting functions and most importantly, billing. Their staff is passionate, knowledgeable and truly cares about their customers success. If one person does not have an answer, they will utilize their resources to find you the answer. The filtering options in their many screens is a great functionality that can help an organization get down to the nitty gritty of what is occurring. The reports that you are able to run are user friendly and top notch. The support team have been phenomenal in helping us get up to speed on new features, answers our questions promptly and is willing to go above and beyond with our requests. I highly recommend Central Reach to any and every ABA practice.

Pros

Reports function, filter functions, claims manager software, dashboard for tasks.

Cons

N/A

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

The best all-around software to manage an ABA practice

Used Daily for 2+ years
Reviewed on 19/12/2018
Review Source: Capterra

Pros

Functionality- all the features and items you need to manage an ABA practice, from scheduling to data collection, secure messaging, timesheets, billing, and authorizations are included in this software. Customer service is top-notch and the company is great about communicating updates and changes.

Cons

The platform is not inherently user-friendly. While it becomes second nature for users that are experienced with the platform, it can be overwhelming for new users or users who are not comfortable with technology.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Verified Reviewer

Excellent, allows my practice management in mental health, and physical therapy and speech.

Used Weekly for 6-12 months
Reviewed on 07/04/2018
Review Source: Capterra

The benefits are multiple, CentralReach is the leading provider of records management software and electronic health practices for clinics focused on the analysis of applied behavior (ABA) and CentralReach, the leading provider of electronic health record and practice management software for clinics focused on applied behavior analysis (ABA) and speech therapy.

Pros

I like most is that this cloud-based system complies with the Health Insurance Portability and Accountability Act (HIPAA). Likewise, it is very favorable that CentralReach includes applications for billing, programming, image file systems, human resources and more. Its functionalities include a database of medicines, ICD-10 coding tools and reference letters. Also that the native application of CetralReach is available for iOS and Android platforms.

Cons

I like least is that some more professionals spend more time on administrative work than working with clients. I consider it a company in the process of maturation.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Tiffany m. G.

CentralReach is innovative with its layout compared to comparable software.

Used Daily for 6-12 months
Reviewed on 22/02/2018
Review Source: Capterra

Pros

I liked the flexibility of the timesheets and how easy it was to input times, notes, and details regarding my ABA visits. It was very helpful to have each time block labeled and I could put my clients information (case numbers, Medicaid numbers, etc.) with the time block I used.

Cons

I wish the layout was a little larger. Sometimes when I was in a rush I would make an error thinking I clicked a certain time or client but it wasn't the right one.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Katie T.

Superb Support

Reviewed on 26/04/2017
Review Source: Capterra

The initial training is well organized and complete, but no matter what questions come during implementation! We had some unique questions related to workflow and how to optimize the system. Having a BCBA **IN** support was awesome.
It's so cool that this company really GETS what we do and how we need the system to work.

I've found the support to be positive and very helpful!

Response from CentralReach

We greatly appreciate the kind words and are so glad to be able to make things easier for your organization. It's praise like this that keeps us striving to create the most user friendly and helpful software to make your experience smooth and painless. We're always working to improve and add great new features for your convenience. We'll keep up the hard work and aspire to give you the tools you need to get the job done in a timely and professional manner.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

CentralReach Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

CentralReach Features

  • Activity Dashboard
  • Automated Scheduling
  • Calendar Management
  • Client Portal
  • Customizable Reporting
  • Customizable Templates
  • Document Management
  • Document Storage
  • Reporting & Statistics
  • Self Service Portal

  • Appointment Management
  • Automatic Notifications
  • Automatic Reminders
  • Billing & Invoicing
  • Charting
  • Claims Management
  • Compliance Management
  • HIPAA Compliance
  • Records Management
  • Workflow Management

Additional information for CentralReach

Key features of CentralReach

  • Appointment Reminders
  • Appointment Scheduling
  • Assessment & Treatment Plans
  • Care Plan Management
  • Care Plan Management
  • E/M Coding
  • EDI
  • EMR / EHR
  • EMR / EHR
  • HIPAA Compliant
  • HIPAA Compliant
  • HIPAA Compliant
  • Insurance Management
  • Insurance Management
  • Meaningful Use Certified
  • Multi-Office
  • Multi-Physician
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • Patient Billing
  • Patient Portal
  • Patient Portal
  • Patient Portal
  • Patient Records
  • Patient Records
  • Patient Records
  • Patient Registration
  • Patient Registration
  • Patient Registration
  • Patient Scheduling
  • Patient Scheduling
  • Patient Scheduling
  • Physician Scheduling
  • Practice Management
  • Practice Management
  • Progress Notes
  • Single Provider Practice

Benefits

  • Since CentralReach connects clinical notes to claims, progress reports can be auto-generated and submitted with pre-built claims templates.

  • Organizations can quickly navigate individual student learning by implementing precision teaching into their ABA programing with CentralReach.

  • Fully integrated human resources management means that users can manage staff in the same platform as where they manage their practice, operations, and clinical data.

  • The CentralReach iPhone/Android app allows users to access electronic Data Sheets on the go, schedule and view appointments and contact details, and communicate with colleagues with the HIPAA-secure one-to-one or group chat feature.

  • CentralReach supports the standardization of protocols, clinical notes templates and custom program books.

  • CentralReach FAQs

    Below are some frequently asked questions for CentralReach.

    Q. What type of pricing plans does CentralReach offer?

    CentralReach offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Q. What are the main features of CentralReach?

    CentralReach offers the following features:

    • Appointment Reminders
    • Appointment Scheduling
    • Assessment & Treatment Plans
    • Care Plan Management
    • Care Plan Management
    • E/M Coding
    • EDI
    • EMR / EHR
    • EMR / EHR
    • HIPAA Compliant
    • HIPAA Compliant
    • HIPAA Compliant
    • Insurance Management
    • Insurance Management
    • Meaningful Use Certified
    • Multi-Office
    • Multi-Physician
    • Multi-Provider Practice
    • ONC-ATCB Certified
    • Patient Billing
    • Patient Portal
    • Patient Portal
    • Patient Portal
    • Patient Records
    • Patient Records
    • Patient Records
    • Patient Registration
    • Patient Registration
    • Patient Registration
    • Patient Scheduling
    • Patient Scheduling
    • Patient Scheduling
    • Physician Scheduling
    • Practice Management
    • Practice Management
    • Progress Notes
    • Single Provider Practice

    Q. Who are the typical users of CentralReach?

    CentralReach has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does CentralReach support?

    CentralReach supports the following languages:

    English

    Q. What type of pricing plans does CentralReach offer?

    CentralReach has the following pricing plans:

    Subscription

    Q. Does CentralReach support mobile devices?

    CentralReach supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does CentralReach integrate with?

    CentralReach integrates with the following applications:

    QuickBooks, Sage | Accounting

    Q. What level of support does CentralReach offer?

    CentralReach offers the following support options:

    Online Support, Phone Support, Video Tutorials