---
description: Learn more about Medrio. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Medrio Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Clinical Trial Management Software](/directory/53/clinical-trial-management/software) > [Medrio](/software/114391/medrio)

# Medrio

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> Medrio is an electronic data capture (EDC) tool for clinical research teams with tools for capturing, storing, analyzing, \&amp; managing patient data during clinical trials. Medrio offers secure storage of patient data, automates regulatory compliance management \&amp; allows users to build custom studies.
> 
> Verdict: Rated **4.6/5** by 51 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Medrio

Right Size: We're just the right size to deliver personalized support, yet established enough to provide the experience and resources you need. Don't risk viability with a partner that's too old to innovate, too new to be proven, or too unstable to guarantee longevity.&#10;&#10;Partnership: We don't just offer customer support; we provide an unparalleled high-touch partnership. With almost two decades leading the industry, we understand the challenges and can meet customers where they are on their growth journey to guide them forward faster.&#10;&#10;Speed: Our processes, support ecosystem, enablement services and lightning-fast responsiveness ensure customers can move with speed - from the start. Our customers  never have to worry about a lack of support or bureaucratic processes slowing them down.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 51 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Medrio
- **Founded**: 2005

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing Details**: Contact Medrio for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Dutch, English, French, German, Greek, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian
- **Available Countries**: Australia, Canada, Denmark, Finland, France, Germany, India, Ireland, Japan, Norway, Sweden, Switzerland, United Kingdom, United States

## Features

- 21 CFR Part 11 Compliance
- API
- Access Controls/Permissions
- Ad hoc Reporting
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Trail
- CRF Tracking
- Clinical Study Management
- Compliance Management
- Configurable Workflow
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Capture and Transfer
- Data Extraction
- Data Import/Export

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Clinical Trial Management Software](https://www.getapp.com.au/directory/53/clinical-trial-management/software)

## Related Categories

- [Clinical Trial Management Software](https://www.getapp.com.au/directory/53/clinical-trial-management/software)
- [Electronic Data Capture Software](https://www.getapp.com.au/directory/286/electronic-data-capture/software)
- [Data Entry Software](https://www.getapp.com.au/directory/278/data-entry/software)

## Alternatives

1. [Jotform](https://www.getapp.com.au/software/10191/jotform-4-0) — 4.7/5 (2812 reviews)
2. [Castor EDC](https://www.getapp.com.au/software/103653/castor-edc) — 4.7/5 (204 reviews)
3. [ShareCRF](https://www.getapp.com.au/software/2061088/sharecrf) — 4.8/5 (44 reviews)
4. [Viedoc](https://www.getapp.com.au/software/107235/viedoc) — 4.4/5 (95 reviews)
5. [Greenlight Guru Clinical](https://www.getapp.com.au/software/2048602/smart-trial) — 4.4/5 (72 reviews)

## Reviews

### "Easy to set up and end users friendly" — 5.0/5

> **Minghua** | *9 September 2019* | Medical Devices | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to navigate and is very user friendly. I especially love the skip logic, it saves a lot of time to create edit checks.
> 
> **Cons**: At the Tabular view, I have to go to either 'Home' or 'Enter Data' tab to choose a different subject within the same site.  &#10;The other one is the tutorial was removed from HELP.  Those tutorials are a very good for site users to refresh their memory for using  Medrio.
> 
> For a simple study design, I prefer Medrio over other bigger systems that has a lot of bells and whistles I don't need. And Medrio is very end user friendly. In the past 3 years of managing the Medrio EDC database, I haven't heard any complaints from any site users that they have difficulty of using Medrio EDC.

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### "Medrio - the best EDC product on the market" — 5.0/5

> **Shane** | *9 January 2020* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: Medrio is very reliable and easy to use.  It allows for quicker turnaround times on database build and database lock.  The customer support team is very knowledgeable and is always quick to respond.  This EDC product is very affordable in comparison to other EDC vendors, and does not nickel and dime you with hidden costs.  Most importantly, Medrio listens to the needs of their customers and implements the necessary system updates.
> 
> **Cons**: There are a few system limitations within Medrio.  Would love to see the platform improve lab integration and add an invoicing module.  Having said that, Medrio is constantly updating their platform and it becomes more sophisticated after every product release.

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### "Too much like an EDC system (from the old days)" — 4.0/5

> **Jon** | *20 November 2018* | Pharmaceuticals | Recommendation rating: 5.0/10
> 
> **Pros**: The data points you are able to include are remarkable and easy to identify for users
> 
> **Cons**: Dislike the difficulty in use for some of our staff who claim it is TOO much like an old school EDC system

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### "Excellent EDC for Clinical Trials" — 5.0/5

> **Glenn** | *25 September 2019* | Research | Recommendation rating: 10.0/10
> 
> **Pros**: Fantastic Customer support&#10;Easy to design, build, configure and manage clinical trials&#10;Excellent range of reporting options&#10;Excellent trial monitoring facilities&#10;Excellent analysis options&#10;Easy for users for data entry&#10;Looks good&#10;Easy to set roles and permissions&#10;Excellent Multi-Site control&#10;Easy Mid-Study Changes and Reporting
> 
> **Cons**: Randomisation Options/Configurations could be better
> 
> We have been using Medrio for Clinical Trials data capture since 2016 and found it to be probably the easiest to use and best EDC tool we have used to date and enables compliance with CFR 21 Part 11 (Annex 11).&#10;&#10;Medrio EDC is powerful yet much simpler to use than other products of a similar nature and has incredible customer support.

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### "Long-term user" — 4.0/5

> **Sandrien** | *10 September 2019* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Very flexible, user-friendly and easy to set up. Great system for our early phase studies which can be up and running in 3 weeks, including edit checks programmed in and validated.
> 
> **Cons**: Anything that we have any issues with gets flagged and discussed, with any possible improvements being part of their feature roadmap.
> 
> We have been using Medrio as our EDC platform since 2011 and have locked \&gt; 100 studies. We have seen some great improvements over the years as the industry changes and we are keen to see what the future holds. It really feels like we are part of their team, they listen to our feedback and we learn a lot from them.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/114391/medrio)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/114391/medrio> |
| de-AT | <https://www.getapp.at/software/114391/medrio> |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/medrio/> |
| en-AE | <https://www.getapp.ae/software/114391/medrio> |
| en-AU | <https://www.getapp.com.au/software/114391/medrio> |
| en-CA | <https://www.getapp.ca/software/114391/medrio> |
| en-GB | <https://www.getapp.co.uk/software/114391/medrio> |
| en-IE | <https://www.getapp.ie/software/114391/medrio> |
| en-NZ | <https://www.getapp.co.nz/software/114391/medrio> |
| en-SG | <https://www.getapp.sg/software/114391/medrio> |
| en-ZA | <https://www.getapp.za.com/software/114391/medrio> |
| es | <https://www.getapp.es/software/114391/medrio> |
| es-CL | <https://www.getapp.cl/software/114391/medrio> |
| es-CO | <https://www.getapp.com.co/software/114391/medrio> |
| es-MX | <https://www.getapp.com.mx/software/114391/medrio> |
| fr | <https://www.getapp.fr/software/114391/medrio> |
| fr-BE | <https://fr.getapp.be/software/114391/medrio> |
| fr-CA | <https://fr.getapp.ca/software/114391/medrio> |
| nl | <https://www.getapp.nl/software/114391/medrio> |
| nl-BE | <https://www.getapp.be/software/114391/medrio> |
| pt | <https://www.getapp.com.br/software/114391/medrio> |
| pt-PT | <https://www.getapp.pt/software/114391/medrio> |

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