--- description: Learn more about Metrilo. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Metrilo Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [eCommerce Software](/directory/744/ecommerce/software) > [Metrilo](/software/114261/metrilo) # Metrilo Canonical: https://www.getapp.com.au/software/114261/metrilo Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/114261/metrilo?page=2) > Built for the modern ecommerce brand owners, Metrilo's analytics tools provide marketing and sales insights and uncover untapped opportunities. > > Verdict: Rated **5.0/5** by 27 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Metrilo Metrilo’s eCommerce CRM builds customer profiles containing information such as contact details, actions on site, order details, devices used, product interactions and revenue, and any added notes or tags. Combinable action-based and customer-based filters allow users to create dynamic customer segments for personalized email marketing. Metrilo includes a visual email editor which enables the creation of custom emails with company branding, images, coupons, featured products, and more. Official eCommerce analytics plugins are offered for Magento, WooCommerce and Shopify, providing users with actionable insight into their store’s performance. Customer feedback is collected through a single automated email and measured with the Metrilo Customer Feedback Score, allowing users to identify and address any issues, with the aim of increasing customer loyalty and improving conversion rates. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 27 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Metrilo - **Founded**: 2014 ## Commercial Context - **Starting Price**: USD 119.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. Essential: $119/month (billed monthly) or $99/month (billed annually). Pro: $199/month (billed monthly) or $165/month (billed annually). Premium: from $299/month (billed monthly) or $249/month (billed annually). - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Russian, Spanish - **Available Countries**: Bulgaria, United States ## Features - Alerts/Notifications - CRM - Campaign Management - Catalog Management - Customer Accounts - Customisable Branding - Customizable Templates - Data Synchronization - Email Marketing - Loyalty Program - Multi-Channel Management - Multi-Channel Marketing - Order Management - Promotions Management - Reporting & Statistics - Sales Trend Analysis - Template Management ## Integrations (3 total) - Adobe Commerce - Shopify - WooCommerce ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [eCommerce Software](https://www.getapp.com.au/directory/744/ecommerce/software) ## Alternatives 1. [Shopify](https://www.getapp.com.au/software/8275/shopify) — 4.5/5 (6667 reviews) 2. [Wix](https://www.getapp.com.au/software/90955/wix) — 4.4/5 (10606 reviews) 3. [Squarespace](https://www.getapp.com.au/software/91132/squarespace) — 4.5/5 (3384 reviews) 4. [GoDaddy Website Builder](https://www.getapp.com.au/software/90754/godaddy-website-builder) — 4.2/5 (1377 reviews) 5. [Webnode](https://www.getapp.com.au/software/2054691/webnode) — 4.6/5 (761 reviews) ## Reviews ### "Happy user" — 5.0/5 > **András** | *13 March 2020* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, have tons of valuable data. We use it every day. > > **Cons**: Chat feature with my customers would be nice. But i know sooner or later the software will have every feature we need. > > Everything works smoothly. Not just the their software is cutting edge, but their customer support is great as well. They helped us a lot to have a better understaing of our customers. ----- ### "I never thought about my existing customers so much before I tried Metrilo." — 5.0/5 > **Verified Reviewer** | *27 April 2018* | Internet | Recommendation rating: 10.0/10 > > **Pros**: It focuses on engaging the people who already bought from you with email based on their behavior. I see how often they shop from me and when I should send the next email...Metrilo helps me keep customers close so I need less paid advertising. > > **Cons**: For some businesses with low income the monthly fees above small plan can be overwhelming... but definetly worths a try ----- ### "Simple, easy way to use and integrate with the website" — 5.0/5 > **Alexander** | *23 March 2018* | Recommendation rating: 8.0/10 > > **Pros**: The system is providing very good Tips \& Tricks regarding analytics and metrics data to improve my business. Very userfriendly inteface. Easy to use. Nice trigger based email automation. > > **Cons**: Unable to customize dashboard. Also can not create automation or email automating based on additional customers fields. I like the service, but if you want to make it better as competitors, give your customers more flexibility and try to automatize everything, all fileds which customers can create in the Metrilo. Make please also a Night Mode.) > > Time saving of data analytics ----- ### "Now we can see from where real sales coming" — 5.0/5 > **Sk** | *8 December 2019* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: - A good tool for eCommerce businesses. - Great way to see from where actual sales coming. - Good integration with Magento2. - Now we can see which medium is giving us the most sales. - Integrated email delivery and performance results. - Abandon shopping cart emails. > > **Cons**: - Everything seems good with this tool except one thing that is the customization of email look and feel. > > We are using Metrilo for a long time with our Magento2 store and we are fully satisfied with this. Now, we can see in details which campaign is working best and from which source/medium we are getting most sales. The revenue calculation is now very accurate and sending promotional emails and abandon cart emails is a breeze now. ----- ### "Features to grow my business" — 5.0/5 > **Jen** | *31 August 2018* | Design | Recommendation rating: 9.0/10 > > **Pros**: Metrilo gives me the ability to stay out of complicated Google Analytics and quickly understand what is happening with my existing customers and site visitors. It helps me to measure how I'm performing against my goals without running complicated reports, and send relevant communications to maintain and attract new customers. > > **Cons**: I wish they had a built in opt-in/lead gen form to bring prospects into a nurturing sequence. > > I'm just getting started but my experience so far has been great. The team hopped on a call to run through the features and the software is so user friendly there isn't much of an onboarding process necessary. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/114261/metrilo?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/114261/metrilo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data