EROAD

EROAD

Fleet management with ELD, compliance, tax & safety tools

4.5/5 (87 reviews)

EROAD Overview

What is EROAD?

EROAD is a cloud-based fleet management platform which offers an electronic logging device (ELD), tax compliance management, fleet tracking, and safety compliance management. Designed to help businesses in the transportation industry to manage and track their fleet while maintaining electronic compliance, EROAD includes tools for automatic data capture, sending real-time notifications, and reporting for tax and audit purposes. The EROAD software integrates with a proprietary, rugged EROAD ELD touchscreen device for recording data in-vehicle.

The EROAD electronic logging device (ELD) hardware can be installed into fleet vehicles and synchronizes with the engine to record hours of service, track mileage, log violations, and more, and all data captured is automatically recorded in the EROAD cloud-based platform. Drivers can also use the touchscreen ELD device which is synced with the EROAD software in order to access the web-based portal and view their individual metrics. The ELD and Tax Compliance module also offers tools for managing electronic taxes through recordkeeping and reporting, carrying out IFTA (international fuel tax agreement) returns, managing electronic Oregon weight-mile tax (WMT) and Oregon road use assessment fee (RUAD) taxes, as well as recordkeeping for electronic IRPs.

EROAD facilitates vehicle and driver behavior tracking within the fleet management module, which also offers features including daily fleet activity reporting, satellite map tracking, geofencing, fuel tracking and management, fleet optimization reporting, vehicle maintenance tracking, communication, and more. EROAD aims to help businesses reduce their operational costs by allowing managers to track fuel consumption, set up geofences, view reports on driver idleness, and investigate individual trips to see where wastage is occurring. The Safety Compliance module also monitors driver performance to indicate speeding, and provide insight into driver safety. Driver-specific feedback can be routed to managers to highlight areas for improvement in regards to safety factors such as speeding, engine idling, harsh breaking, traffic light breaches, and more.

EROAD Overview

Pricing

Starting from
USD 35.00/month

Pricing options

Free Trial
Subscription
Value for money

Contact EROAD for pricing information.


EROAD Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Screenshots

EROAD screenshot: View satellite maps to track vehicle locations
EROAD screenshot: View satellite maps to track vehicle locations EROAD screenshot: Reports and dashboards can be created to view metrics such as speeding EROAD screenshot: Generate reports for specified time periods and filtered to drill down on specific data EROAD screenshot: View reports alongside geographic maps to outline issues or risks EROAD screenshot: Drivers can be tracked in real time using EROAD EROAD screenshot: Daily activity logs provide users with insight into each driver's workload EROAD screenshot: Use the EROAD ELD within vehicles to track hours of service

EROAD Reviews

EROAD Reviews

Overall rating
4.5
/
5 87 reviews
Excellent
53

Very good
27

Average
7

Poor
0

Terrible
0

Value for Money
4.5
Features
4.3
Ease of Use
4.4
Customer Support
4.7
92% recommended this app
Keith M.

EROAD Elog - Intial Review 4 months in after installation

From the initial conversations with my salesperson to the 30-day trial period (Trunk Stock) to their detailed on-boarding schedule and commitment to ensure that we get off to a good start, to the excellent training materials, videos and documentation this has been a wonderful experience and transition to a great telematics company who is organized, great design (and ruggedized), cares about their customers vs. our old company where there product rarely worked, frustrated drivers and never returned calls and gave you the run around. Take heed telematics companies, EROAD got it right and deserves to have a higher market share. Highly recommend- you wont be dissapointed! They even gave me names and numbers of Safety Directors/Cpmpanies already on board and they confirmed for us our decision and had nothing to say but great things, which proved out to be true!


Aaron H.

Unparalleled in all ways!


Adam G.

The best there is, the best there was, and the best there ever will be.

I've watched many fleets struggle with ELD implementation. EROAD was smooth and easy. I can teach a driver the ELD functionality in 5-10 minutes.


Alisha W.

suitable, not spectactular


Keith L.

EROAD Activity review

The EROAD ELD is a great tool for driver efficiency, DOT compliance and they have a top notch support team for driver training, ELD issues and management support. The EROAD system is a very reliable system.


Keith M.
Industry: Transportation/Trucking/Railroad
Company size: 13-50 Employees

EROAD Elog - Intial Review 4 months in after installation

Used Daily for 1-5 months
Reviewed on 17/05/2019
Review Source: Capterra

From the initial conversations with my salesperson to the 30-day trial period (Trunk Stock) to their detailed on-boarding schedule and commitment to ensure that we get off to a good start, to the excellent training materials, videos and documentation this has been a wonderful experience and transition to a great telematics company who is organized, great design (and ruggedized), cares about their customers vs. our old company where there product rarely worked, frustrated drivers and never returned calls and gave you the run around. Take heed telematics companies, EROAD got it right and deserves to have a higher market share. Highly recommend- you wont be dissapointed! They even gave me names and numbers of Safety Directors/Cpmpanies already on board and they confirmed for us our decision and had nothing to say but great things, which proved out to be true!

Pros

1. Elog- So easy to train drivers, very simplistic, logical and easy to use interface. My least tech savvy drivers picked it up no problem and rarely have any user issues or questions. I can even train Temp Drivers in under 5 minutes and they grasp it and execute per the Eroad instructions (which are great!)
2. Admin -Depot: This tool is so valuable for Safety and Dispatch. Both Elog and Depot software are very well designed and you can tell it was thoroughly tested. Both are always on and no down time. The standard reports are great and I use them for IFTA taxes, supplying dispatch with HOS statistics and to ownership for various trends and driver analysis. The map is great and we use it also with Google to provide real time estimates for time to a delivery location with customers. The detailed activity report is also great for looking at routes, stops and other metrics

Cons

No major complaints. I am working with my designated EROAD tech rep when I come across a report that would be of use (i.e. warnings when drivers are approaching an HOS violation) or a value that i would like in some reports (i.e. ability to do a certain date range vs. daily, weekly, monthly or quarterly). Eroad always responds to my emails, phone calls and takes my suggestions seriously and even reports back to me what there future plans are and where my request was sent to and it's status. Well done! Great company producing great products and software! Blows away our last telematics company that we had!

Response from EROAD

Thanks for your terrific review, Keith! It made our day to know we got it right. We count ourselves lucky to provide great service to awesome customers like you. - Your EROAD Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Aaron H.
Industry: Oil & Energy
Company size: 51-200 Employees

Unparalleled in all ways!

Used Daily for 2+ years
Reviewed on 09/12/2019
Review Source: Capterra

Pros

I in house Demo’ed 13 companies when going on our search for a new ELD system. From the largest companies to the earliest start ups. Everyone got a fair shake. I used each companies software and telemetry systems and began a 3 month research project. Long story short it literally only came down to Eroads. The user interface was simplistic with the most applicability. The software was beyond anything any other company provided. Turning my IFTA nightmare into an IFTA dream now a days. The self generated reports have moved our company leaps and bounds with versatile fuel management reporti Nd, geofencing, Driver Safety, etc and that’s only three of the over 20 reports available. They even custom designed a software package for our light duty trucks and assets like skid steers and heavy equipment trailers and generators. I’ve met personally with their Director of Compliance, Soona Lee. Software designers from New Zealand. Sales associates. Customer Success representatives. They go all out even for the smaller accounts. As I said before..... they are unparalleled.

Cons

The only thing I could possible say I like the least is that a lot of the reporting factors are in 24 hour clocks versus the standard 12 hour clock we are used to. Lol. Very simple to overcome however.

Response from EROAD

Wow, thanks for the great review, Aaron! We're delighted that you're so happy with your EROAD solution. - Your EROAD Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Adam G.
Industry: Transportation/Trucking/Railroad
Company size: 51-200 Employees

The best there is, the best there was, and the best there ever will be.

Used Daily for 2+ years
Reviewed on 04/12/2019
Review Source: Capterra

I've watched many fleets struggle with ELD implementation. EROAD was smooth and easy. I can teach a driver the ELD functionality in 5-10 minutes.

Pros

I will keep this short and simple. EROAD is by far the best ELD/Tax/GPS fleet management solution out there. I trialed the top 12 providers over a period of 6 months. Not a single product was nearly as simple, efficient, and reliable as EROADs.

Save yourself the headache. Go EROAD.

Cons

There is nothing I dislike about EROAD's product or EROAD's team.

Response from EROAD

Thanks for the awesome review, Adam. It made our day! - Your EROAD Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Alisha W.
Industry: Construction
Company size: 201-500 Employees

suitable, not spectactular

Used Daily for 1+ year
Reviewed on 03/12/2019
Review Source: Capterra

Pros

when we first chose EROAD, they were great! very supportive in getting things up and running. training videos and phone support were very helpful and my questions were always answered. the devices for the large trucks plug straight into the ECM which is super nice. however it wasn't explicitly stated that smaller trucks like f350 or dodge 5500 required a 3wire hardwire... im not an electrician, and there was no training video offered for customers to self install.

Cons

the worst part, 1.5 years into the service, the customer service has plummeted. I have a sales guy, a Bluetooth tech guy, a depo admin training guy, and a "customer success manager" which is useless, because all he does is "forward to the proper channels" - I could have saved an email and emailed the department or person I needed directly... but they want it to go through him first - complete waste of time. next, our devices have been failing left and right. weve had numerous problems with the OBDII Bluetooth connection devices in the smaller trucks.... now all of a sudden a lot of our other larger vehicles are not catching a signal or updating appropriately. trying to get any of this resolved is an act of congress

Response from EROAD

We're sad to hear your experience hasn't been spectacular, Alisha. EROAD Customer Success has reached out to you to make sure any issues you encounter are resolved fast. We here to help. - Your EROAD Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Keith L.
Industry: Transportation/Trucking/Railroad
Company size: 51-200 Employees

EROAD Activity review

Used Daily for 6-12 months
Reviewed on 03/12/2019
Review Source: Capterra

The EROAD ELD is a great tool for driver efficiency, DOT compliance and they have a top notch support team for driver training, ELD issues and management support. The EROAD system is a very reliable system.

Pros

1. The Depot
a. Activity Vehicles Tab
i. Vehicles: provides an excellent map display of the vehicle groups with several map options of map, satellite, terrain, traffic/road condition and address search. Ignition on or off.
ii. Truck info box: the zoom in goes down close to the immediate area of the vehicle. Today’s journey shows the route of the vehicle from start to end or present location with stops. Send a message to the vehicle. Link the location to google maps.
iii. Truck details: Vehicle snap shot information with links to edit vehicle details and vehicle groups. Displays the vehicle Ehubo communication status.
iv. Truck activity: shows idle, turning engine off driver log in and log out.
v. Messages: View messages, send a new message or broadcast a message to all vehicles
vi. Daily Activity: shows vehicle and driver time line alongside the vehicle map locations with numerous export and print functions.
vii. Event log is great for detailed vehicle status three to four times a minute for location , turning, speed, gps and cell quality. This is great for providing data for motorist complaints or disputes.
b. Activity Drivers Tab
i. Duty status: time driving, on duty, off duty with the date and time. 14 hour column, drive column and 70 hour column for driver log status.
ii. Link to edit driver
iii. Link to view driver logs.
iv. Easy to read driver log details and grid with export function.

Cons

No dash cam option, however EROAD is working to add this option soon.

Response from EROAD

Keith, thank you so much for taking the time to leave this review. We really appreciate you being an EROAD customer and helping to share the word about us. - Your EROAD Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9/10
Based on 87 user ratings
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EROAD Pricing

EROAD Pricing

Starting from
USD 35.00/month
Free Trial
Subscription
Value for money

Contact EROAD for pricing information.

Contact EROAD for pricing information.

Value for Money
4.5/5
Based on 87 user ratings
Compare value for money rating with alternatives
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EROAD Features

EROAD Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Data Import/Export
Delivery Tracking
Dispatch Management
Email Notifications
GPS
Location Tracking
Order Management
Real Time Data
Real Time Monitoring
Real Time Updates
Reporting & Statistics
Route Optimization
Shipping Management
Status Tracking
Third Party Integration
Transportation Management
Features
4.3/5
Based on 87 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for EROAD

Additional information for EROAD

Key features of EROAD

  • Activity dashboard
  • Compliance management
  • Driver management
  • E-logs/Hours of Service
  • Fuel cost management
  • Fuel management
  • Geolocation
  • IFTA reporting
  • Location tracking
  • Maintenance management
  • Mileage tracking
  • Project time tracking
  • Real time monitoring
  • Risk alerts
  • Safety management
  • Trip logs
  • Vehicle speed tracking
  • Vehicle tracking

Benefits

  • Track and record hours of service using the EROAD ELD hardware device which can be fitted into driver’s cars and synchronized with the engine to record the number of hours served by each driver. It also connects to the EROAD software for real time data sync.

  • Manage electronic tax compliance with EROAD, which offers tools for carrying out IFTA (international fuel tax agreement) returns, managing electronic Oregon weight-mile tax (WMT) and Oregon road use assessment fee (RUAD) taxes, and more.

  • Keep track of entire fleets and manage behavior with tools including daily fleet activity reports, a satellite map for vehicle tracking, fuel tracking and management, and more.

  • Ensure that all drivers are complying with safety measures and track and report on safety aspects such as speeding, harsh braking, engine idling, and more. Use this data to provide driver-specific feedback and training.

  • Encourage employee engagement and motivate drivers using gamification features such as the EROAD leaderboard which benchmarks driver’s performance again other employees and industry benchmarks.

  • EROAD FAQs

    EROAD FAQs

    Below are some frequently asked questions for EROAD.

    Q. What type of pricing plans does EROAD offer?

    EROAD offers the following pricing plans:

    Starting from: USD 35.00/month

    Pricing model: Subscription

    Free Trial: Available

    Contact EROAD for pricing information.

    Q. What are the main features of EROAD?

    EROAD offers the following features:

    • Activity dashboard
    • Compliance management
    • Driver management
    • E-logs/Hours of Service
    • Fuel cost management
    • Fuel management
    • Geolocation
    • IFTA reporting
    • Location tracking
    • Maintenance management
    • Mileage tracking
    • Project time tracking
    • Real time monitoring
    • Risk alerts
    • Safety management
    • Trip logs
    • Vehicle speed tracking
    • Vehicle tracking

    Q. Who are the typical users of EROAD?

    EROAD has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does EROAD support?

    EROAD supports the following languages:

    English

    Q. What type of pricing plans does EROAD offer?

    EROAD has the following pricing plans:

    Subscription

    Q. Does EROAD support mobile devices?

    EROAD supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does EROAD integrate with?

    We do not have any information about what integrations EROAD has

    Q. What level of support does EROAD offer?

    EROAD offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials