About SuperOffice CRM
SuperOffice CRM is a customer relationship management software designed to help businesses find, capture, and retain customers. As a cloud-based solution SuperOffice CRM allows users to manage customer relationships anywhere, anytime, from any device.
Key SuperOffice CRM functionalities include company and contact management, calendar and activity management, project and document management, emails and mailings. SuperOffice CRM provides users with all the tools they need to manage their sales pipelines, marketing campaigns, and customer support services.
Sales tools including sales guides, quote management, dashboards and reports fully equip sales teams to reach their targets by allowing data driven decisions and working in more structured and effective ways.
Marketing tools such as form building, personalized communication, bounce handling and target lists help marketeers to create and run professional and successful campaigns, enhancing conversion rates.
Meanwhile service teams benefit from a ticket management system that not only ensures no query goes unnoticed but one that automatically routes and escalates enquires accordingly – making sure every enquiry is dealt with by the right person at the right time.
SuperOffice CRM also offers integrations with a catalog of standard apps (including GSuite, Office 365, eMarketeer, Visma) and modules that expand the solution to provide even more ways to work productively and collaboratively.
Pricing starting from:
EUR 45.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to SuperOffice CRM
Key benefits of SuperOffice CRM
Business size
Deployment
- Cloud-based
- On-premises
Markets
Austria, Switzerland, Germany, Denmark, United Kingdom, Ireland, Netherlands, Norway, Sweden and 4 others
Supported Languages
Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Polish, Russian, Spanish, Swedish and 10 others
Pricing starting from:
EUR 45.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to SuperOffice CRM
Images
Features
Total features of SuperOffice CRM: 89
Alternatives
HubSpot CRM
Salesforce Sales Cloud
SugarCRM
Dynamics 365
Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!- Industry: Events Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
You can almost say it 'runs the company'!
Reviewed on 27/04/2020
We run the business on SuperOffice, dealing with customer communications (incoming and outgoing)...
We run the business on SuperOffice, dealing with customer communications (incoming and outgoing) and sales pipeline management, but most importantly the event management using the projects area.
Pros
I like the fact that we can out every process in to the CRM, from sales to event management, data capture and enquiry management.
Cons
The Community needs a bit of work adding more complex resources in, but as a starter guide is useful and support do assist.
Reasons for Choosing SuperOffice CRM
Zoho was not easy to navigate and the costs accumulated quite quickly when you started using the system more.Reasons for Switching to SuperOffice CRM
Cost and simplicity. The others needed too much work and cost to develop for our needs. SuperOffice had these areas ready made in the price with easy ways to adapt to our needs.- Industry: Professional Training & Coaching
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not good - many necessary features not available
Reviewed on 05/10/2021
The overall experience for me is that I would never choose SuperOffice again but rather the...
The overall experience for me is that I would never choose SuperOffice again but rather the solution Microsoft offers. It is more expensive, but trust me, it is worth it!
Pros
The best thing about the CRM is that it is very easy to use and has a very easy to follow structure (Firm/People and Sale/Projekt).
Cons
Many basic features which one thinks every CRM provide are not available. The most critical problem is that selections are extremely limited. For example, one cannot make a selection of all "Projekt leaders", which would be critical for us in order to send all of our customers who are Project leaders a standardised e-mail. Many further issues arise there once you have spent some time testing the selections (many limitations became apparent only after using the CRM, not during the evaluation process).
A further issue are the many bugs which the system has, for example the data-export does not work properly even though issues have been posted on the community platform for 5 years!
Alternatives Considered
HubSpot CRMReasons for Switching to SuperOffice CRM
Because of the price and promises were made that this product can fulfill our needs (which it did not)- Industry: Education Management
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Stellar CRM
Reviewed on 08/04/2020
SuperOffice has been a great hub for collecting, organizing and making sense of valuable contact...
SuperOffice has been a great hub for collecting, organizing and making sense of valuable contact data and insights, whilst providing all the features and tools needed to manage information about people, projects, relations and other aspects that are important to our line of business.
Pros
It is reliable, easy to implement and use and optimizes all our contacts, relationships, projects, tasks etc.
Cons
Perhaps the marketing module should be included in the base package.
Alternatives Considered
Salesforce Sales CloudReasons for Switching to SuperOffice CRM
Affordable and contains a wide range of practical and intuitive features, and comes with a user friendly interface.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It really is the most user friendly CRM that you can imagine.
Reviewed on 16/07/2018
Insight and overview in all processes, pre-sales and after-sales. Better and more personal...
Insight and overview in all processes, pre-sales and after-sales. Better and more personal communication with prospects and customers.
Pros
User interface is great. Very easy to use and administer. Users can work with the CRM functions within a few hours.
Integration with Office applications and Office 365 is more than perfect. You can use Outlook like you always did and still your emails are stored in CRM linked to the right customer and project.
I love the fact that you never really have to search for anything. All parts of the application are never more than two clicks away.
Cons
Only one thing that bothers me using SuperOffice: the standard reports are very basic. We use the dashboards a lot -they are great- and there are some Apps in their own app store that allow us to generate the reports we need.
- Industry: Mechanical or Industrial Engineering
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Save time and increase overview
Reviewed on 16/11/2018
Good product, easy to use.
Good product, easy to use.
Pros
Bus storing all the customer and supplier data in one user friendly CRM package we save a lot of searching time. Who sent when the message? As it is userfriendly even salesman work happy with it, not only office people.
Cons
Some bugs are annoying and the repair information is slow and merely on the online software. On premesis takes longer or does not happen at all.
Some features seem to be invented by software guys or girls but ptobably not first presented to a user panel.
SuperOffice CRM FAQs
Below are some frequently asked questions for SuperOffice CRM.Q. What type of pricing plans does SuperOffice CRM offer?
SuperOffice CRM offers the following pricing plans:
- Starting from: EUR 45.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of SuperOffice CRM?
SuperOffice CRM has the following typical customers:
11-50, 51-200, 201-500, 501-1,000
Q. What languages does SuperOffice CRM support?
SuperOffice CRM supports the following languages:
Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Polish, Russian, Spanish, Swedish
Q. Does SuperOffice CRM support mobile devices?
SuperOffice CRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SuperOffice CRM integrate with?
SuperOffice CRM integrates with the following applications:
24SevenOffice, Clear Books, Dynamics 365, Dynamics 365 Business Central, Fortnox, Gmail, Google Workspace, LinkedIn for Business, Microsoft 365, Microsoft Dynamics AX, Vainu, Visma, Zapier, e-conomic
Q. What level of support does SuperOffice CRM offer?
SuperOffice CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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