--- description: Learn more about Telegram. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Telegram Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [Telegram](/software/114023/telegram) # Telegram Canonical: https://www.getapp.com.au/software/114023/telegram Page: 1 / 258\ Next: [Next page](https://www.getapp.com.au/software/114023/telegram?page=2) > Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service > > Verdict: Rated **4.7/5** by 6406 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Telegram Telegram messenger is a free, cloud-based messaging solution with a native app for every platform across web, mobile (iOS, Android, Windows Phone), macOS, Windows, Linux (32 \& 64-bit) with a focus on security and speed of performance. Contact other users via existing phone contacts or by creating and searching public usernames, reaching out to new individual contacts or groups via SMS invites or by sharing a t.me/username link that can be used to conduct chats without a exchanging phone numbers.Telegram supports voice calls and also the sending of messages, photos, videos and files of any format, while messages and conversations synchronize automatically across any number of installed Telegram apps across phones, tablets or computers. Telegram Widgets are embeddable widgets for website integration including "Post Widget" for embedding messages from public groups and channel, plus "Login Widget" for authorizing users via a Telegram bot linked to the domain. Two APIs are freely available for developers including a Bot API for building programs that use Telegram messages for an interface, along with the Telegram API and Telegram Database Library (TDLib) that support the creation of custom clients. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6406 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Telegram Messenger ## Commercial Context - **Pricing model**: (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Dutch, English, German, Italian, Korean, Portuguese, Spanish - **Available Countries**: United Arab Emirates, United Kingdom ## Features - API - Alerts/Notifications - Audio Calls - Batch Communications - Chat/Messaging - Collaboration Tools - Conferencing - Contact Management - Discussions/Forums - Document Storage - Drag & Drop - File Sharing - Group Messaging - Interaction Tracking - Multi-Channel Communication - Multi-Language - On-Demand Communications - Personalization - Project Management - Real-Time Chat ## Integrations (2 total) - Instagram - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software) ## Related Categories - [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software) - [Team Communication Software](https://www.getapp.com.au/directory/1257/team-communication/software) - [Instant Messaging Software](https://www.getapp.com.au/directory/320/instant-messaging-chat/software) ## Alternatives 1. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5058 reviews) 2. [Microsoft Teams](https://www.getapp.com.au/software/105615/microsoft-teams) — 4.5/5 (10940 reviews) 3. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24046 reviews) 4. [Google Workspace](https://www.getapp.com.au/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews) 5. [Google Chat](https://www.getapp.com.au/software/132791/chat) — 4.5/5 (2379 reviews) ## Reviews ### "Faster messaging app with heavy file sharing" — 4.0/5 > **Nishant** | *2 May 2025* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: - Good simple and clean messaging app - Excellent tool for sharing big files as big as 2GB - Cloud storage of files - The channels or groups su - Good simple and clean messaging app - Excellent tool for sharing big files as big as 2GB - Cloud storage of files - The channels or groups supports massive group size capacity, giving wider reach - Offers web and app support - Ads free platform with no spamming suports massive group size capacity, giving wider reach - Offers web and app support - Ads free platform with no spamming > > **Cons**: - Issues around fair usage - having content which is not appropriate for the users or violating copyright - Storage of user data on proprietary servers leading questions around privacy - Regular chats does not have end to end encryption - Not a preferred app for private communication - Lacks the benefits of building eco-system, as it doesn't offer wider range of benefits except messaging and file sharing > > Overall its a good tool with great benefits like clean messaging, large file sharing and massive communities members channels but clouded with privacy and fair usage issues. ----- ### "Highly recommend\!" — 5.0/5 > **Verified Reviewer** | *3 December 2025* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: Telegram is where our Businesses Development Division began years ago. Wonderful platform to create channels for different purposes and individual chats with video and call features. Project Management, Messaging, Easy to use, Cost, all made TG a perfect choice for us. > > **Cons**: The format is different, but also very simple to use and over time it became a favorite, especially for those who were not technically familiar with things like this. > > Adding new employees, video chatting, calling, messaging, sharing and storing files and documents is a breeze on Telegram. It played a huge role in launching our department several years back and many of us still use TG for personal and business needs. Highly recommended\!\! ----- ### "powerful for messaging but no spam control" — 3.0/5 > **Babatunde** | *22 April 2025* | Marketing & Advertising | Recommendation rating: 4.0/10 > > **Pros**: Don't get me wrong, telegram is a wonderful app in terms of API features for messaging bot creators and all and i really like the UI and he messaging system. > > **Cons**: This app is the den of scammers and i had to stop using it for a while to protect my sanity because most spammers also use it for their nefarious activities but sadly because its a decentralized app any one can build bot around it which are then used for the most rediculous spammy activititoes known to man. > > Talk about a place where everything goes, including adult content, you dont want to tie that kind of app with your personal details. ----- ### "About Telegram" — 5.0/5 > **Cylei** | *19 January 2026* | Broadcast Media | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Telegram is how easy it is to message people. It’s a great software for team communication and usually has no bugs and issues. > > **Cons**: What I like least about telegram is how sometimes it can take up to 3 minutes to fully send a message. Other than that it’s great. > > My overall experience with Telegram has been great. I’ve been using it for a very long time and It’s a very great value for money. ----- ### "Friends, Fun, Roleplay, Sharing IMG/VID/ETC, everything you can imagine\<3" — 4.0/5 > **Joonas** | *26 November 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Easy to install ad user. Lots of pricary options even though they are kinda behind premium accounts. > > **Cons**: Some weird desicions e.g. support of multiple platforms (linux can be makde fokm but I dunno how safe it is.) It feels also kinda risk to store al the data on the servers. Would be nice yo have more control over content visibility and maybe even p2p option forsharinh some files that are not looked good for normally. Bots should also have somekinda indikacator so you woud instanly know if it is a bot or not. Also would be nice to have verified accounts without 3rd party tricks. (not mandatory ofc.) But somwthing is could be good. More lang options. Its been going better, but you still dont talk e.g. Finnish with other people. Maybe lots of things more, but I need to go to sleep. SIncerely yours, Joonas. One thing still: Bring the finnish language to it and make the dating sites legit instead of farming cash from stupid people. I love TG\! > > One of my fav app nowadays. (I used to irc.) but now its kinda semianonymous service, that gathers similar minded people together and provides some not-so-vanilla-content as well for thouse you like it. Oneof the best anynomous places to meet new people. ----- Page: 1 / 258\ Next: [Next page](https://www.getapp.com.au/software/114023/telegram?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/114023/telegram) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data