About Synap

Synap is a Learning Management System for businesses, organisations and institutions across the globe. The cloud-based tool can be used to aid with onboarding new hires, delivering compliance training, revising for business exams, and delivering live, proctored, high-stakes assessments.

Synap is the all-in-one platform for exam preparation and live exams. Create, manage and deliver highly customised assessments with a wide range of question types including image based questions & answers, MCQs, EMQs and more. Choose between instant and delayed feedback for your test takers and receive detailed learner reports to see which areas and questions your learners performed best in.

Synap also facilitates the creation of learning courses with the ability to include a range of file formats such as videos, articles, quizzes, PDFs and more. Courses are broken down into small segments with the aim of making the content more digestible for learners and enhancing engagement. The Spaced Learning algorithm uses custom learner data to personalise each learning plan and focus on areas that need improvement. Learners can access content on-the-go with the Android and iOS Synap mobile apps. Training providers are able to create an unlimited number of courses and store them within the system. Courses and question banks can also be sold online through the Synap eCommerce module.

The Synap interface can be fully white-labelled and customised with company branding, logos, color-schemes, and images. A custom domain and single sign on allows users to create a seamless experience with any existing systems and workflows. Synap also integrates with third party applications for video conferencing, analytics, and customer support. Custom analytics and reports can be generated through Segment integration, meaning organisations can create reports that are relevant to them, including metrics such as performance and engagement.

Pricing starting from:

GBP 300.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Synap

Save time creating questions banks and assessments by bulk uploading questions and answers with our new CSV importer.

Get detailed insights into individual or cohort progress and achievements with our analytics dashboard.

Benefit from Synap’s learning algorithms to deliver personalised spaced learning to each individual learner. Synap takes into account each users strengths and weaknesses based on historical data in order to provide targeted learning material.

Allow learners to complete assessments and track progress on-the-go with the Android and iOS Synap mobile apps. Users can login from anywhere to fit in some bite-sized learning activities.

Integrate with third party apps including Google Hangouts and GoToMeeting for video conferencing, Google Analytics and Segment for analytics, Intercom and Zendesk for customer support, and ADFS and LDAP for single sign on.

Use Synap as an eCommerce platform as well as a training tool, with the ability to sell any created courses or question banks to other users online. Payments can be processed through integration with PayPal and Stripe.

Devices

Business size

S M L

Markets

United Arab Emirates, Australia, Brazil, Canada, China, Germany, United Kingdom, Ireland, India, Italy, Japan, Mexico, Netherlands, New Zealand, Philippines, United States, South Africa

Supported Languages

English

Pricing starting from:

GBP 300.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Synap Software - As an admin, your dashboard allows you to see various user stats and question flags made by your learners.
Synap Software - Create collections of practice assessments for your learners.
Synap Software - Deliver practice, live and timed exams and customise their settings within the platform.
Synap Software - Image questions and long-form answers within an exam.
Synap Software - Our insights dashboard where admins can view cohort and individual progress.
Synap Software - Create, deliver and manage courses on platform.
Synap Software - Learners can view their course progression within the assignment dashboard.
Synap Software - In-course experience including a video.
Synap Software - Post-assignment completion details including start date, completion date and time spent.
Synap Software - Create feedback surveys for your courses.
Synap Software - Spaced learning dashboard where learners can view how many questions they've mastered.
Synap Software - Create notes with rich text, formulae and equations.
Synap Software - Learners can add and remove questions from their study in the study items dashboard.
Synap Software - Learners can customise the length and type of tests they want to take for their own learning.
Synap Software - Receive instant feedback on questions.
Synap Software - Post-assessment insights for learners to compare their score against their cohort
View 17 more
Synap video
Synap video
Synap Software - As an admin, your dashboard allows you to see various user stats and question flags made by your learners. Synap Software - Create collections of practice assessments for your learners. Synap Software - Deliver practice, live and timed exams and customise their settings within the platform. Synap Software - Image questions and long-form answers within an exam. Synap Software - Our insights dashboard where admins can view cohort and individual progress. Synap Software - Create, deliver and manage courses on platform. Synap Software - Learners can view their course progression within the assignment dashboard. Synap Software - In-course experience including a video. Synap Software - Post-assignment completion details including start date, completion date and time spent. Synap Software - Create feedback surveys for your courses. Synap Software - Spaced learning dashboard where learners can view how many questions they've mastered. Synap Software - Create notes with rich text, formulae and equations. Synap Software - Learners can add and remove questions from their study in the study items dashboard. Synap Software - Learners can customise the length and type of tests they want to take for their own learning. Synap Software - Receive instant feedback on questions. Synap Software - Post-assessment insights for learners to compare their score against their cohort

Features

Total features of Synap: 92

  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Audio/Video Recording
  • Auditing
  • Automated Proctoring
  • Automatic Grading
  • Built-in Course Authoring
  • Built-in LMS
  • Certification & Licensing
  • Communication Management
  • Community Management
  • Compliance Tracking
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Authoring
  • Course Library
  • Course Management
  • Course Publishing
  • Course Tracking
  • Customisable Branding
  • Customizable Questions
  • Customizable Reports
  • Data Import/Export
  • Data Security
  • Email Alerts
  • Email Reminders
  • Employee Engagement Software
  • Employee Onboarding
  • Employee Portal
  • Employee Training
  • Engagement Tracking
  • Higher Education
  • Interactive Learning
  • Learner Portal
  • Learning Management
  • Media Import
  • Microlearning
  • Mobile Access
  • Mobile App
  • Mobile Learning
  • Monitoring
  • Multi-Screen Recording
  • Multi-User Collaboration
  • Offline Tests
  • Online Tests
  • Performance Metrics
  • Progress Tracking
  • Question Branching
  • Question Library
  • Quizzes
  • Randomization
  • Real Time Analytics
  • Real Time Notifications
  • Recommendations
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SCORM Compliance
  • Scheduling
  • Screen Recording Software
  • Self Service Portal
  • Self-Learning
  • Self-Service Content Curation
  • Single Sign On
  • Skills Assessment
  • Student Group Management
  • Student Management
  • Student Portal
  • Surveys & Feedback
  • Synchronous Learning
  • Test Scheduling
  • Test/Quiz Creation
  • Tests/Assessments
  • Third Party Integrations
  • Time Limits
  • Training Administration
  • Training Companies
  • Training Management
  • User Management
  • Video Conferencing
  • Video Support
  • Violation Tracking
  • Weighted Questions
  • eCommerce Management
  • eLearning Companies

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Reviews

Overall rating

4.9 /5
(13)
Value for Money
4.9/5
Features
4.8/5
Ease of Use
4.8/5
Customer Support
5/5

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Showing 5 reviews of 13
Hamzah B. Hamzah B.
Overall rating
  • Industry: E-Learning
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Has Everything You Could Ask For

Reviewed on 02/07/2021

As an education company Synap has been an extremely helpful tool for not only our internal team but...

As an education company Synap has been an extremely helpful tool for not only our internal team but also for students around the world. Many of our students have benefit greatly from Synaps unique spaced learning feature and overall easy to use platform allowing anyone to easily navigate through the site.

Pros

What I liked most about Synap was not only the team being incredible helpful with setting everything up and migrating existing content over but the ease of use with the product. The team over at Synap also not only listen to user feedback but have implemented new product feature requests on numerous occasions which is very rare to see. Overall its just made life easier for our students...

Cons

Literally have nothing to say. Only downside is I wish I would've been with Synap earlier as it would've made things a whole lot easier :)

Harry W. Harry W.
Overall rating
  • Industry: Higher Education
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Extraordinarily helpful team

Reviewed on 12/03/2019

Excellent. First, Synap is helping my students to reinforce their knowledge of complex medical...

Excellent. First, Synap is helping my students to reinforce their knowledge of complex medical information. Traditionally, the most motivated university students have always formulated their own self-study test questions to improve their knowledge. However, although the bulk of students would be willing to use such question items, most of them would not have the time to formulate their own question items. By structuring a formal system for all students to use with Synap, it means that all students benefit, and that the question items are curated and vouchsafed by the module management team. This means that there is consistency and accuracy, as well as increased engagement.
The Synap team have been extraordinarily helpful with every step of the process. They helped with item uploading, engagement data gathering, and even structuring a separate private environment reserved for my students (essential for issues with intellectual property and privacy). I know more about how my students, on average, use the excellent system. This is helping us to move forward with both educational best practise and educational research publications.

Pros

Synap has made a bespoke online testing programme for my university medical school students to reinforce their knowledge. The software was greatly appreciated by the students, who liked the fact that it was easy to use and also worked with a mobile app (although most of my students seemed to access it with a laptop -- which makes sense for formal studies).
I found that the Synap interface was easy to use both for uploading and for correcting issues with poorly performing items.

Cons

I do not have anything negative to say about the Synap workspace. I should say that my students did not use the spaced reinforcement function because our plans did not include it.

Steven P. Steven P.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excellent support for on-line courses

Reviewed on 16/09/2021

A personal service with appropriate expertise to allow the running of on-line education courses -...

A personal service with appropriate expertise to allow the running of on-line education courses - presentation, candidate support and examination / testing support for accreditation.

Pros

We appreciated the personal support and interaction during the set up process

Cons

There is inherent lack of end-user integration, common to all on-line courses

Henda S. Henda S.
Overall rating
  • Industry: E-Learning
  • Company size: 11-50 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Synap: the constant certainty in an uncertain strange world.

Reviewed on 06/11/2020

From my first meeting with this team, I was blown away by their professionalism, their ability to...

From my first meeting with this team, I was blown away by their professionalism, their ability to accommodate any and all (and even strange) request, and their willingness to assist and to provide an amazing professional service in very stressful conditions. Examinations are never an easy time to work with students for the first time, but as a Third world country we had some extra curveballs that had nothing to do with the global coronavirus pandemic. During our examinations we had stage 4 loadshedding (this means that our national electricity provider cuts the electricity grids across the country for 3 hours at a time 4 times a day) The impact this had on a normal examination and the stress levels of our students were immense. But, this team got every single student through the exam with a professional attitude, support and kindness. (If I am honest, the way they dealt with my students sometimes put me to shame.. I am not nearly as level headed as these individuals) They even kept me calm. If I hear of the examination experiences that so many of the other universities had I am so lucky that I found this company. I am never going back to writing a paper-based exam and I will not use another examination provider. This company made the 2020 academic year, that brought unparalleled challenges in tertiary education, a success. I got glowing reviews from students (and not just the ones that passed). We all sing the praises of this programme and the kind people behind it.

Pros

We used the program for online examinations. It was incredibly easy to use. There are so many useful features, e.g the fact that students could access all the sources that they need on the platform, the life-chat function that provided immediate real-time and professional assistance, the recording of the examinations and the clear instructions, made this program ideal for our first online examinations.

Cons

The only thing would be (and this is just a suggestion, it was not a problem) If it is possible to highlight each correct answer for each student for MCQ questions. The rest was really easy and easily integrated in our current LMS systems.

Alex G. Alex G.
Overall rating
  • Industry: E-Learning
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very impressed with the product

Reviewed on 16/11/2020

My overall experience with Synap has been very positive. When the first national lockdown was...

My overall experience with Synap has been very positive. When the first national lockdown was announced, our business was unable to continue running face to face training so have relied very heavily on this system for the past 6 months to deliver a high-quality product. In a very short amount of time, we put together a number of bespoke courses for new and existing clients. Synap made this much much easier for us to deliver.

Pros

The best thing about the system is how straightforward it is to learn how to use it. I felt very confident in creating courses after a very short amount of time. Also, I like that once content has been added to the library, I can put together a new course in 10 minutes.
I love how responsive the development team is when I need them and how the system is always improving.
I really like how as an admin I can switch over to study mode to see what a learner would see.

Cons

There is only one small issue that we have faced.
We have clients in the NHS and one of the small problems we have is the deliverability of invitations to learners with NHS email addresses. This has been mainly down to the servers of such a large organisation. It is possible for the organisation to change this by whitelisting the Synap email address.

Showing 5 reviews of 13 Read all reviews

Synap FAQs

Below are some frequently asked questions for Synap.

Synap offers the following pricing plans:

  • Starting from: GBP 300.00/month View Pricing Plans
  • Pricing model: Subscription
  • Free Trial: Not Available

Standard: £300/month with 100 monthly active users Pro: £1,000/month with 300 active users Enterprise plans also available - let's chat to discuss a tailored plan for you.

Synap has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Synap supports the following languages:

English

Synap supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Synap integrates with the following applications:

GoToMeeting, Google Analytics, Intercom, Mailchimp, Microsoft Excel, PayPal, Segment, Stripe, Zapier, Zendesk, Zoom Meetings

Synap offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support

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