--- description: Learn more about ArcGIS. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ArcGIS Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Facility Management Software](/directory/323/facility-management/software) > [ArcGIS](/software/113941/arcgis) # ArcGIS Canonical: https://www.getapp.com.au/software/113941/arcgis Page: 1 / 21\ Next: [Next page](https://www.getapp.com.au/software/113941/arcgis?page=2) > ArcGIS by Esri is an integrated suite of geographic information system (GIS) software, providing a compliant platform for spatial analysis, data management, and mapping, with ArcGIS Online offering a web-based solution accessible anywhere, anytime for the creation \& sharing of 3D map visualizations > > Verdict: Rated **4.6/5** by 505 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ArcGIS ArcGIS Online is the cloud-based SaaS version of ArcGIS, representing a collaborative online mapping and analysis solution that is accessible from anywhere at anytime, secured and compliant with FedRAMP, FISMA and TRUSTe accreditation. Enterprise-ready tools include Single Sign-On (SSO) access, group-based people management, assignment of privileges and licenses, plus the monitoring of both internal activity metrics within an organization and those for maps / apps shared publicly. Map creation is made as simple as dragging and dropping a spreadsheet, uploading local data files or connecting cloud stored content, before smart mapping generates suggestions for plotting data-driven visualizations while offering custom styling choices. A collection of "basemaps" are available in vector format for high-resolution fidelity and flexible styling, consisting of satellite imagery, street maps, landscapes, oceans and more. ArcGIS Apps offer an additional collection of integrated, location-based apps for field access, with ArcGIS Companion providing native remote access to an ArcGIS Online organization via iPhone and Android devices. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 505 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ESRI - **Founded**: 1969 ## Commercial Context - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: ArcGIS Online pricing (\<100 users) is based on purchasing the exact number of users required, with more able to be added at any time. See the ArcGIS website for pricing calculator. Large organization pricing (100+ users): Contact ArcGIS for a quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 204 more ## Features - 3D Imaging - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Query - Ad hoc Reporting - Alerts/Escalation - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Barcoding/RFID - Behavioral Analytics - Benchmarking - Bus Mileage Optimization - Census Data Integration - Chatbot - Check-in/Check-out - Collaboration Tools - Color Codes/Icons ## Integrations (1 total) - AutoCAD ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Facility Management Software](https://www.getapp.com.au/directory/323/facility-management/software) ## Related Categories - [Facility Management Software](https://www.getapp.com.au/directory/323/facility-management/software) - [GIS Software](https://www.getapp.com.au/directory/947/gis/software) - [Public Transportation Software](https://www.getapp.com.au/directory/1281/public-transportation/software) - [Location Intelligence Software](https://www.getapp.com.au/directory/1523/location-intelligence/software) - [Artificial Intelligence (AI) Software](https://www.getapp.com.au/directory/1397/artificial-intelligence/software) ## Alternatives 1. [PolicyMap](https://www.getapp.com.au/software/128079/policymap) — 4.8/5 (53 reviews) 2. [Maptitude](https://www.getapp.com.au/software/2052013/maptitude) — 4.8/5 (88 reviews) 3. [Asset Essentials](https://www.getapp.com.au/software/103701/maintenanceedge) — 4.4/5 (284 reviews) 4. [CARL Source](https://www.getapp.com.au/software/2074685/carl-source) — 4.5/5 (101 reviews) 5. [OpenGov Enterprise Asset Management](https://www.getapp.com.au/software/127655/cartegraph-oms) — 4.6/5 (28 reviews) ## Reviews ### "ArcGIS is a leading tool for managing, analyzing, creating and integrating geological/spatial data" — 4.0/5 > **Israel Jose** | *23 April 2018* > > **Pros**: Built using standards such as COM, XML, and SQL, ArcGIS can be easily integrated with the structure of the information system and data of any organization or individual. Given that GIS extends to new applications and new user communities, ArcGIS also solves the challenges of offering and receiving data and related GIS services to users around the world. The versatility and easy to use allows ArcGIS to be used in a variety of areas: from land cadastre, geodesy, cartography, geography, and telecommunications, to geology, ecology, management of water resources and subsoil, oil and gas industry, and even remote sensing. Its technology of Geodatabase allows you to effectively store heterogeneous data and easily use them in complex projects and systems. In the geodatabase, users can define rules and relationships within the repository that define the behavior of spatially interconnected geographic (or geological) objects and object classes and ensure data integrity. With the help of ArcGIS it is possible to prepare qualitative cartographic products with all necessary elements of marginal design. Also, you can quickly create a realistic virtual 3D scene based on spatial data, using digital terrain models. With a lot of possibilities for processing of both raster and vector data, and its strong functions for map algebra, editing, and spatial analysis, together with the latest data models and control make the ArcGIS family of software products ones of the leaders among GIS software. > > **Cons**: I have been using ArcGIS for almost 10 years and I can testify that this software is difficult to study, a very complex program for a simple user, the program is only for those who take the professional level, so, to exploit the full potential of ArcGIS (for example processing of multispectral and hyperspectral images, geostatistical studies and so on) you need to dedicate time, endless hours of study. Other con that I see, is the high price taking into account the purchase of any additional modules, it is a very expensive program, but, once and again, the potential is almost limitless once you get to dominate all its functionalities. ----- ### "A Quality Product to Improve Decision Making and Planning Strategies" — 5.0/5 > **Kushan** | *17 August 2023* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Spatial analysis can be done using different methods for an effective decision making and these type of analysis are can be done in various sectors. In my role now as a planning engineer, I use this in route planning for the material and goods transportation to reduce the transportation cost. Since its data visualization is so much effective I am able to make inventory management, and dispatch management very much easier. Without this software, it would have been way more difficult. > > **Cons**: For me it took some time to get used to all the tools in ArcGIS since there lots of tools available that is based on your purpose of using the software. > > This software was introduced to me when I was doing my university research on landslide susceptibility mapping. By overlapping different types of geographical maps and creating a land use map in the area, I was able to find that there is a high possibility of a landslide occurring in the considered area.Till then, I am using different features of this software in my role of planning Engineer. ----- ### "Mapping Software" — 3.0/5 > **Verified Reviewer** | *21 November 2018* | Outsourcing/Offshoring | Recommendation rating: 7.0/10 > > **Pros**: This is one of the best in the industry, and is a niche product. It is very robust and performs mapping well. There are alot of modules and it takes time to really learn the system. > > **Cons**: If you are not computer savvy and don't take the time and effort required to learn the software, you won't like it. The usability has a lot to desire as things are hidden deep inside of menus. I think overall the software is expensive and bloated. You may only use 25% of the product. The KISS principle is lost on this. ----- ### "Agrxis Review on ArcGIS" — 5.0/5 > **Joseph** | *16 May 2023* | Civil Engineering | Recommendation rating: 10.0/10 > > **Pros**: I'm really amazed by ArcGIS and all of its features. ArcGIS has surpassed my expectations in every way, from its robust mapping and geospatial analytic tools to its sophisticated location tracking and data visualization capabilities. The platform has become an indispensable tool for my job thanks to its user-friendly design, large library of geographic data, and smooth connection with several devices and systems. My decision-making process has been greatly enhanced by the capacity to produce personalized maps, conduct in-depth analysis, and communicate insights with stakeholders. In addition, ArcGIS's extensive community and support resources have been crucial in guiding me as I've explored new features and overcame obstacles. Overall, ArcGIS has evolved into a crucial tool that allows me to fully utilize geospatial data and produce outstanding outcomes for my projects. > > **Cons**: Thus far, my experience with ArcGIS has been very positive and I have not encountered any issues or concerns. > > My capacity to analyze and interpret geographical data has significantly improved because to ArcGIS, a superb geospatial platform. I have been able to gather insightful knowledge and make wise decisions because to its potent geospatial analysis and mapping skills. The variety of tools and functionalities offered is astounding, and the user interface is simple to use. Particularly helpful features of the platform are its interaction with different data sources and its ability to produce unique geographical applications. Overall, ArcGIS has been a crucial tool for my geospatial projects and has significantly increased my productivity while using spatial data. I wholeheartedly endorse ArcGIS to everyone involved in geospatial analysis and mapping. ----- ### "Science of Where – Definitely it is in ArcGIS\!\!" — 5.0/5 > **Chanchala** | *20 June 2022* | Research | Recommendation rating: 10.0/10 > > **Pros**: ArcGIS is a powerful software that can use to analyze locational-based data. The Arc Toolbox has a variety of tools including spatial analyst, spatial statistics, geocoding, data management, conversion, cartography tools, etc. Those tool sets can be used for spatial analysis, mapping, field operations, data collection, and preparation. I’m using ArcGIS for raster and vector data visualization and analysis. Especially for landslide vulnerability assessment, landslide hazard and risk zonation mapping, landform mapping, and different types of data management activities. ArcGIS supports different types of data formats including ESRI shapefiles, GeoTIFF, Images, CAD files, KML, Excel data files, etc. The important thing is ArcGIS provides a data conversion facility using a conversion toolset. The ArcGIS model builder provides automation of our analysis process and it reduces the time consumption. This is a good platform for map-making and map layouting. There are many toolbars that support map preparation, such as advanced labeling, data frame tools, layout, etc. And there is another option called the Data-Driven Pages toolbar, that allows us to create a multi-page map series from a single map document. There are many options in ArcGIS that you can find to solve your problems, related to geographic data. > > **Cons**: The license version of ArcGIS is very expensive and it needs a considerable amount of memory and storage space to function properly. > > ArcGIS is a geospatial software that facilitates viewing, editing, and analyzing geographic data. ArcGIS consists of several features such as ArcMap, ArcCatalog, ArcGIS Pro, ArcScene \& ArcGlobe. This software is used by a wide range of users from multidisciplinary sectors. ----- Page: 1 / 21\ Next: [Next page](https://www.getapp.com.au/software/113941/arcgis?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/113941/arcgis) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data