--- description: Learn more about ArcGIS. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ArcGIS Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Facility Management Software](/directory/323/facility-management/software) > [ArcGIS](/software/113941/arcgis) # ArcGIS Canonical: https://www.getapp.com.au/software/113941/arcgis Page: 1 / 21\ Next: [Next page](https://www.getapp.com.au/software/113941/arcgis?page=2) > ArcGIS by Esri is an integrated suite of geographic information system (GIS) software, providing a compliant platform for spatial analysis, data management, and mapping, with ArcGIS Online offering a web-based solution accessible anywhere, anytime for the creation \& sharing of 3D map visualizations > > Verdict: Rated **4.6/5** by 505 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ArcGIS ArcGIS Online is the cloud-based SaaS version of ArcGIS, representing a collaborative online mapping and analysis solution that is accessible from anywhere at anytime, secured and compliant with FedRAMP, FISMA and TRUSTe accreditation. Enterprise-ready tools include Single Sign-On (SSO) access, group-based people management, assignment of privileges and licenses, plus the monitoring of both internal activity metrics within an organization and those for maps / apps shared publicly. Map creation is made as simple as dragging and dropping a spreadsheet, uploading local data files or connecting cloud stored content, before smart mapping generates suggestions for plotting data-driven visualizations while offering custom styling choices. A collection of "basemaps" are available in vector format for high-resolution fidelity and flexible styling, consisting of satellite imagery, street maps, landscapes, oceans and more. ArcGIS Apps offer an additional collection of integrated, location-based apps for field access, with ArcGIS Companion providing native remote access to an ArcGIS Online organization via iPhone and Android devices. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 505 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ESRI - **Founded**: 1969 ## Commercial Context - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: ArcGIS Online pricing (\<100 users) is based on purchasing the exact number of users required, with more able to be added at any time. See the ArcGIS website for pricing calculator. Large organization pricing (100+ users): Contact ArcGIS for a quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 204 more ## Features - 3D Imaging - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Query - Ad hoc Reporting - Alerts/Escalation - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Barcoding/RFID - Behavioral Analytics - Benchmarking - Bus Mileage Optimization - Census Data Integration - Chatbot - Check-in/Check-out - Collaboration Tools - Color Codes/Icons ## Integrations (1 total) - AutoCAD ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Facility Management Software](https://www.getapp.com.au/directory/323/facility-management/software) ## Related Categories - [Facility Management Software](https://www.getapp.com.au/directory/323/facility-management/software) - [GIS Software](https://www.getapp.com.au/directory/947/gis/software) - [Public Transportation Software](https://www.getapp.com.au/directory/1281/public-transportation/software) - [Location Intelligence Software](https://www.getapp.com.au/directory/1523/location-intelligence/software) - [Artificial Intelligence (AI) Software](https://www.getapp.com.au/directory/1397/artificial-intelligence/software) ## Alternatives 1. [PolicyMap](https://www.getapp.com.au/software/128079/policymap) — 4.8/5 (53 reviews) 2. [Maptitude](https://www.getapp.com.au/software/2052013/maptitude) — 4.8/5 (88 reviews) 3. [Asset Essentials](https://www.getapp.com.au/software/103701/maintenanceedge) — 4.4/5 (284 reviews) 4. [OpenGov Enterprise Asset Management](https://www.getapp.com.au/software/127655/cartegraph-oms) — 4.6/5 (28 reviews) 5. [CARL Source](https://www.getapp.com.au/software/2074685/carl-source) — 4.5/5 (82 reviews) ## Reviews ### "ArcGIS, the most advanced GIS tool so far" — 5.0/5 > **Howard** | *26 February 2018* | Recommendation rating: 10.0/10 > > **Pros**: ArcGis has developed multiple tools, adapted to the requirements of the users, ranging from the capture of data by means of GPS, remote sensors to a simple load by address of the property, the ESRI developments go from the PC to the data management online through ArcGIS online. The tools for calculating variables, buffer, interconnection, management of geographic projections, selection by attribute, by spatial location, inside or outside the defined polygon, pattern analysis, data conversion with other programs are CAD or GIS. Stresses the fact that the tools were designed with the collaboration of many scientists in the area of geo-statistics such as L. Anselin, P. Zandbergen, D Mcleod, among others. ArcGIS presents the innovation of managing a compilation of data in Geodatabase, which facilitates the management of files, regardless of the raster or vector format, without corruption or loss of components that can alter the performance of the final display of .mxd files ArcGIS online empowers researchers to share data through the ESRI data server, sharing cartographic databases that, in some places in the world where the culture of geographic data is deficient, are therefore highly needed. The design of maps is ArcGIs is very simple with the tools of workflow by means of modelBuilder and the handling of the Layout and the ways of making thematic maps and 3D representations is amazing. > > **Cons**: ArcGIS only works on the Windows system, it is a proprietary software in which you must cancel the license according to the requirements that the project requires, the company or institution where you work, it can be expensive or very expensive if you choose to have all the software extensions . It has a free trial version for 30 days. You need a high performance team for the management of powerful databases, the manipulation of 3D data or satellite images processed in this environment. Its strength is the handling of vector data, the modules for the plot data do not present a wide development > > With ArcGIS I have worked in multiple academic and work exercises, calculating risk indices for loads in the hydrographic basins, housing in inadequate areas, public services coverage in small population centers. I have built models to perform analyzes in several areas simultaneously, saving money and time. we have saved on editing and publication of thematic maps. we built more than 100 geodatabase which has guaranteed the maintenance of consolidated databases, which we have shared with other planner users of the worked areas. In particular it is the best vector software with which I have worked ----- ### "A Powerful and Versatile Mapping tool." — 5.0/5 > **Osmond** | *27 January 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like ArcGIS because it is a powerful and versatile mapping tool. It allows me to create detailed maps that can be used for a variety of purposes, from creating visualizations of data to helping to analyze spatial relationships. It also has a wide range of features and tools that make it easy to customize my maps to my specific needs. > > **Cons**: I have found that one of the least enjoyable aspects of ArcGIS is the steep learning curve associated with the software. Although the program is powerful and has a wide range of features, it can be difficult to learn how to use all of its tools and capabilities. Also, the software can be quite expensive for individuals or small businesses, which can be a barrier to entry for some users. Lastly, the software can be quite resource-intensive, requiring a powerful computer to run smoothly. ----- ### "Mapping Software" — 3.0/5 > **Verified Reviewer** | *21 November 2018* | Outsourcing/Offshoring | Recommendation rating: 7.0/10 > > **Pros**: This is one of the best in the industry, and is a niche product. It is very robust and performs mapping well. There are alot of modules and it takes time to really learn the system. > > **Cons**: If you are not computer savvy and don't take the time and effort required to learn the software, you won't like it. The usability has a lot to desire as things are hidden deep inside of menus. I think overall the software is expensive and bloated. You may only use 25% of the product. The KISS principle is lost on this. ----- ### "A Quality Product to Improve Decision Making and Planning Strategies" — 5.0/5 > **Kushan** | *17 August 2023* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Spatial analysis can be done using different methods for an effective decision making and these type of analysis are can be done in various sectors. In my role now as a planning engineer, I use this in route planning for the material and goods transportation to reduce the transportation cost. Since its data visualization is so much effective I am able to make inventory management, and dispatch management very much easier. Without this software, it would have been way more difficult. > > **Cons**: For me it took some time to get used to all the tools in ArcGIS since there lots of tools available that is based on your purpose of using the software. > > This software was introduced to me when I was doing my university research on landslide susceptibility mapping. By overlapping different types of geographical maps and creating a land use map in the area, I was able to find that there is a high possibility of a landslide occurring in the considered area.Till then, I am using different features of this software in my role of planning Engineer. ----- ### "Agrxis Review on ArcGIS" — 5.0/5 > **Joseph** | *16 May 2023* | Civil Engineering | Recommendation rating: 10.0/10 > > **Pros**: I'm really amazed by ArcGIS and all of its features. ArcGIS has surpassed my expectations in every way, from its robust mapping and geospatial analytic tools to its sophisticated location tracking and data visualization capabilities. The platform has become an indispensable tool for my job thanks to its user-friendly design, large library of geographic data, and smooth connection with several devices and systems. My decision-making process has been greatly enhanced by the capacity to produce personalized maps, conduct in-depth analysis, and communicate insights with stakeholders. In addition, ArcGIS's extensive community and support resources have been crucial in guiding me as I've explored new features and overcame obstacles. Overall, ArcGIS has evolved into a crucial tool that allows me to fully utilize geospatial data and produce outstanding outcomes for my projects. > > **Cons**: Thus far, my experience with ArcGIS has been very positive and I have not encountered any issues or concerns. > > My capacity to analyze and interpret geographical data has significantly improved because to ArcGIS, a superb geospatial platform. I have been able to gather insightful knowledge and make wise decisions because to its potent geospatial analysis and mapping skills. The variety of tools and functionalities offered is astounding, and the user interface is simple to use. Particularly helpful features of the platform are its interaction with different data sources and its ability to produce unique geographical applications. Overall, ArcGIS has been a crucial tool for my geospatial projects and has significantly increased my productivity while using spatial data. I wholeheartedly endorse ArcGIS to everyone involved in geospatial analysis and mapping. ----- Page: 1 / 21\ Next: [Next page](https://www.getapp.com.au/software/113941/arcgis?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/113941/arcgis) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data