LogMeIn Pro

Remote access tool for individuals & small businesses

About LogMeIn Pro

LogMeIn Pro is a remote access tool for individuals and small businesses which enables users to remotely control their computer from any location or device. Users get full access to their desktop including applications, files and information, and are provided with the ability to store, share, and collaborate across all devices.

LogMeIn Pro enables remote access to any PC or Mac from a web browser or desktop, or via native iOS and Android mobile apps for immediate access while on-the-go. The remote control feature allows users to remotely control a computer in real time, and includes tools for desktop sharing, screen blanking, keyboard locking, session recording and reporting, clipboard sync, whiteboard drawing, remote reboot, Wake on LAN, and more. Users are able to remotely see each monitor connected to the computer using the multi-monitor display feature, as well as print documents from a remote computer to a local printer.

The solution offers HD streaming and color quality, and includes 1TB of file storage for sharing files with other individuals for collaboration. Users can also stream high-quality sound from the remote computer to their current device's speakers. LogMeIn Pro allows for an unlimited number of users to extend remote access across the business.

Pricing starting from:

USD 349.99/year

  • Free Version
  • Free Trial
  • Subscription

Key benefits of LogMeIn Pro

  • LogMeIn Pro provides users with remote access to their office desktop, giving them the freedom to access their files and finish work from home.

  • Simplify access to work and store, share, and collaborate across all devices with LogMeIn Pro.

  • Extend computer and file access to an unlimited number of users for instant collaboration.

  • Print documents from a remote computer to the nearest local printer.

  • Manage and store passwords better with a complimentary LastPass license for quick and secure access to accounts from any computer or mobile device.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    USD 349.99/year

    • Free Version
    • Free Trial
    • Subscription

    Images

    LogMeIn Pro Software - Get anytime, anywhere access to any PC or Mac via a desktop, iOS or Android device
    LogMeIn Pro Software - Access home and work computers while on the go
    LogMeIn Pro Software - Users can control their Mac or PC using their mobile device
    LogMeIn Pro Software - Remotely run any application on the computer via an Android or iOS device
    LogMeIn Pro Software - Store, share, and collaborate across all devices
    LogMeIn Pro Software - Extend computer and file access to anyone for instant collaboration
    View 7 more
    LogMeIn Pro video
    LogMeIn Pro video
    LogMeIn Pro Software - Get anytime, anywhere access to any PC or Mac via a desktop, iOS or Android device LogMeIn Pro Software - Access home and work computers while on the go LogMeIn Pro Software - Users can control their Mac or PC using their mobile device LogMeIn Pro Software - Remotely run any application on the computer via an Android or iOS device LogMeIn Pro Software - Store, share, and collaborate across all devices LogMeIn Pro Software - Extend computer and file access to anyone for instant collaboration

    Features

    Total features of LogMeIn Pro: 20

    • Access Controls/Permissions
    • Access Management
    • Activity Monitoring
    • Authentication
    • Capacity Management
    • Collaboration Tools
    • File Transfer
    • Intrusion Detection System
    • Inventory Management
    • Issue Auditing
    • License Management
    • Monitoring
    • Password Management
    • Remote Access/Control
    • Reporting & Statistics
    • Reporting/Analytics
    • SSL Security
    • Two-Factor Authentication
    • VPN Software
    • Whiteboard

    Alternatives

    Pulseway

    4.7
    #1 Alternative to LogMeIn Pro
    Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives...

    ConnectWise Automate

    4.2
    #2 Alternative to LogMeIn Pro
    Boost the effectiveness of your IT teams and simplify every aspect of your business with flexible remote monitoring and...

    Splunk Enterprise

    4.6
    #3 Alternative to LogMeIn Pro
    Splunk Enterprise is a cloud-based platform designed to assist businesses with big data management and analysis of...

    Syxsense

    4.6
    #4 Alternative to LogMeIn Pro
    Syxsense is an endpoint security software designed to help SecOps departments, managed service providers (MSPs), and IT...

    Reviews

    Overall rating

    4.4 /5
    (156)
    Value for Money
    3.7/5
    Features
    4.3/5
    Ease of Use
    4.2/5
    Customer Support
    4.0/5

    Already have LogMeIn Pro?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 156
    Nathan R.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The industry standard. You simply can't get any better than this software

    Reviewed on 14/12/2017

    When you manage several computers and servers you can do everything remotely and get things going...

    When you manage several computers and servers you can do everything remotely and get things going fast.
    You can also give tech support and solve problems for your users in the same way, even from your mobile (although it is very complex to work on a tiny screen you can still do everything).

    Pros

    Logmein pro is one of the most amazing products I have ever tested and used.
    You literally can't go wrong with it.
    You get to manage all the computers you need across the globe with a simple install, it bypasses firewalls and it allows you to have both remote control of the computer and the "back" of the computer, you can do things to give support without actually having to take over the screen, mouse and keyboard. There is simply no other software like it. You have control over everything in a smart and simple way.

    Brandy M.
    Overall rating
    • Industry: Veterinary
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Great Remote Access Software!

    Reviewed on 30/07/2020

    LogMeIn Pro has allowed us to work remotely fairly effortlessly for a reasonable cost. It has...

    LogMeIn Pro has allowed us to work remotely fairly effortlessly for a reasonable cost. It has really helped us to provide more flexibility to our employees to get their work done, or to still be able to provide support to our team despite being forced to stay home (such as during self-quarantine due to COVID-19, etc.). I haven't worked with their customer support team because I haven't needed to (which is a good thing since we haven't had problems!), so I can't comment on that.

    Pros

    It is an excellent price for the functionality. I also like the pricing structure as compared to TeamViewer (it allows unlimited users, and you pay based on how many computers you are accessing). It is very easy to use, with very few kinks. It also is very nice that it saves the log-in information to the computer so that you don't have to type it every time.

    Cons

    The mobile app is a bit frustrating because it changes the resolution of the screen you are remote accessing, I assume because it's trying to make things more visible, but then you can't see the other parts of the screen or certain buttons on the program that we use the most. It would be nice if it was optional to change the resolution, but it does it automatically. I would like to just zoom in when necessary and otherwise see the entire screen.

    Alternatives Considered

    TeamViewer

    Reasons for Choosing LogMeIn Pro

    The cost of TeamViewer and the way that the user/remote computer pathways were set up with relation to the price plans was not a good fit for us. Because you had to pay per user and per path, it would have been way too expensive for our business to purchase the software (we were previously using the free version just to see how it worked for us). Otherwise, TeamViewer is also very nice software.

    Switched From

    TeamViewer

    Reasons for Switching to LogMeIn Pro

    The cost of TeamViewer and the way that the user/remote computer pathways were set up with relation to the price plans was not a good fit for us. Because you had to pay per user and per path, it would have been way too expensive for our business to purchase the software (we were previously using the free version just to see how it worked for us). Otherwise, TeamViewer is also very nice software.
    Lindsey R.
    Overall rating
    • Industry: Construction
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Started off great but has gone downhill over the last couple of years.

    Reviewed on 07/09/2021

    I was introduced to this product at my previous place of employment and was impressed with it so I...

    I was introduced to this product at my previous place of employment and was impressed with it so I went with it without considering other products when we started our own business back in 2009. This product started off flawlessly at a great price. As the price has gone up quite a bit since then, the quality of the experience has not improved but has gotten worse. The connection speeds are slower, the picture quality is grainy, and the keyboard shortcuts don't work consistently. I have been testing Zoho assist and they do not have these issues and it is half the price. We are going to be cancelling our membership with Logmein Pro at the end of the auto renew period.

    Pros

    We have used this product since 2012. In 2012 the product cost $39.95 annually which was very reasonable and the product was reliable and did what we needed it to do.

    Cons

    Since 2012 the cost has creeped up to $350 annually. In the last 1-2 years the product's connection speed is slower and the keyboard shortcuts sometimes don't work which is annoying.

    Ivo K.
    Overall rating
    • Industry: Luxury Goods & Jewelry
    • Company size: 501-1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Value Remote Desktop Solution

    Reviewed on 04/04/2019

    Can be used to have a remote access solution for your business for access and support purposes....

    Can be used to have a remote access solution for your business for access and support purposes. Great control system for administrators and a great concept behind it.
    Downside is the need to have the local administrator rights to be able to log in.

    Pros

    Logmein can be easy to manage via their web interface and desktop application. Is a low cost solution to a large remote control environment. Allows you to control and track user access, can be used from a mobile device which can be extremely useful in certain situations.

    Cons

    To remote access the computer you have to have the local or domain administrator credentials. If i wanted to give a non admin user access to their desktop PC from their laptop it is not possible to accomplish via logmein.
    Desktop client has extremely limited functionality - most of the management has to be done from the web interface that has poor support for popular browsers like Chrome.

    Tina P.
    Overall rating
    • Industry: Financial Services
    • Company size: Self Employed
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Wonderful Tool

    Reviewed on 16/09/2021

    The ability to run payroll remotely or pay liabilities if you didn't get to it during the day; can...

    The ability to run payroll remotely or pay liabilities if you didn't get to it during the day; can print reports either at the computer's location or at your desk; can assist another person sitting at the remote computer

    Pros

    Ability to remotely "sit" at another desktop without leaving your office! Or you forgot to retrieve a file, with this you can just login and print it at your desk!

    Cons

    I have not found anything that I don't particularly like about the product. Haven't used all the available options, but the ones I have work great

    Showing 5 reviews of 156 Read all reviews

    LogMeIn Pro FAQs

    Below are some frequently asked questions for LogMeIn Pro.

    LogMeIn Pro offers the following pricing plans:

    • Starting from: USD 349.99/year
    • Pricing model: Subscription
    • Free Trial: Available

    INDIVIDUALS: $349.99/year, access up to 2 computers POWER USERS: $839.99/year, access up to 5 computers PRO FOR SMALL BUSINESSES: $1,519.99/year, access up to 10 computers PRO 25 FOR SMALL BUSINESSES: $3,499.99/year, access up to 25 computers PRO 50 FOR SMALL BUSINESSES: $6,899.99/year, access up to 50 computers

    LogMeIn Pro has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    LogMeIn Pro supports the following languages:

    English

    LogMeIn Pro supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    LogMeIn Pro integrates with the following applications:

    LastPass

    LogMeIn Pro offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for LogMeIn Pro.