GoReminders

About GoReminders
GoReminders is a cloud-based, multilingual appointment reminder and SMS scheduling service for businesses of all sizes. The reminders and confirmation tool can be used to schedule text messages and emails to send to clients in order to reduce the number of no-shows and confirm appointments. GoReminders includes tools such as automatic calendar sync, customizable reminder texts, SMS reminder scheduling, recurring appointments, and more.
Appointments can be scheduled within GoReminders from a desktop, or any iOS or Android device, meaning scheduling can be managed on-the-go. New appointments can be added to the calendar by filling out a simple form, and appointments can be set up to recur at defined intervals. Businesses are able to create a range of customized appointment reminder texts which can be triggered to send to customers in the run up to the appointment date, and messages can be created in any language depending on customer needs. Businesses can choose whether they would like to send reminders to customers via email, SMS, both, or none, and the method of contact can be personalized for each contact.
GoReminders facilitates appointment confirmations with the ability for clients to confirm their attendance in response to reminder emails or text messages. When the confirmation feature is enabled, clients can confirm their attendance by replying with “C” for “confirmed” or “R” for “reschedule”, and the status is automatically updated within the calendar to inform staff. Reschedule requests send an automatic email or SMS to the relevant employee so that communication can be initiated. Integration with Google Calendar, iCal, Outlook, and other calendar tools means that all appointments confirmed within GoReminders can be synchronized automatically to the user’s personal calendar.
New feature - online booking available now. With our completely optional new Booking feature, you can now create a customized Booking form with locations, services, staff selection, available business hours, and even multiple appointment requests for your clients. Plus a lot of other useful features within Booking! You can even use your reminder templates and message sequences with the Instant Book booking mode. Note: You don't need to offer your clients the option to book online—Booking will be disabled unless you want to use it.
Key benefits of GoReminders
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Reviews
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- Industry: Education Management
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great product. So far, the best SMS Texting system I've found for my business.
Reviewed on 10/07/2018
Pros
I like that I can have my clients reminded about appointments at 2 different pre-appointment times. We use 4 days ahead of time and 2 hours ahead of time. I like the point-and-click calendar and time scroll settings.
Cons
I don't like the fact that I can't have the same reminder sent to more than one person at a time. For example, I have a client who's parents are divorced, but they both need to be sent reminders; so, I have to set up 2 separate reminders for the same client.
Response from GoReminders
Hi Leanne,
Thank you for your amazing review of GoReminders. We're so happy that we're the best texting system that you have found! It sounds like you set up your reminder schedule in a great way!
We hear what you are saying about group appointments, and I have forwarded your review with this feedback to the product team. We always take our customers' feedback seriously, and you are helping shape the future of GoReminders.
Thanks again for your review.
-Noah, Customer Support
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Independent stylist
Reviewed on 09/12/2024
Satisfied, clients love the reminder, just wish i coukd recieve messages from clients in the...
Satisfied, clients love the reminder, just wish i coukd recieve messages from clients in the package i have
Pros
Easy to use. It improved the amount of clients not showing for their appointment.
Cons
It works, wish i could receive messages from the clients in my package.
Response from GoReminders
Thank you for your review! We're happy to hear that GoReminders has helped with reducing no-shows. We understand that being able to receive messages from clients would be a valuable feature for you.
We'll follow up with you directly to discuss your specific needs and explore how we can better support your business.
-Rhammy, Customer Support
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Works
Reviewed on 23/01/2020
Pros
Daily use for appointment reminders. Enter name and phone number and receive email confirmation.
Cons
The appointment date should go to the next weekday.
Response from GoReminders
Hi Jamie,
Thank you so much for taking the time to give your review! We really appreciate your feedback.
I am so sorry that you were not able to achieve the result you wanted with your appointment dates. I will follow up with you directly to get more details and to answer any additional questions you may have.
Thank you again for your review!
-Oceana, Customer Support
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Home Health Helper
Reviewed on 20/10/2024
Has been helpful and time-saving. Certainly worth the money!
Has been helpful and time-saving. Certainly worth the money!
Pros
Customizable and automated appointment reminders
Cons
Glitches - like when changing appt status sometimes
No option to adjust one appointment in the series
Alternatives Considered
Notify.EventsReasons for Switching to GoReminders
Easy to use, customizable. I didn’t need that many features.Response from GoReminders
Thank you for sharing your experience with GoReminders! We're glad to hear that our customizable and automated appointment reminders have been helpful for you. We’ll follow up with you directly to discuss your specific needs regarding the glitches and options for adjusting appointments in a series. Your feedback is important to us!
-Rhammy, Customer Support
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
appointment
Reviewed on 09/01/2025
if used right works well.and makes life great
if used right works well.and makes life great
Pros
keep up with appointments and lets me know if customer coming
Cons
people can wright message back noting to do with service
Response from GoReminders
Thank you for sharing your experience! We're glad to hear that GoReminders helps you keep track of appointments and stay informed about your customers' attendance. We’ll follow up with you directly to discuss your specific needs regarding incoming messages and ensure you’re getting the most out of the service.
-Rhammy, Customer Support
GoReminders FAQs
Below are some frequently asked questions for GoReminders.Q. What type of pricing plans does GoReminders offer?
GoReminders offers the following pricing plans:
- Starting from: USD 9.00/month
- Pricing model: Subscription
- Free Trial: Available
Starter: from $9/month ($8/month paid annually) Professional: from $29/month ($24/month paid annually) Scale: from $49/month ($41/month paid annually) Add 2-way messaging, message blasts, and reviews to any plan.
Q. Who are the typical users of GoReminders?
GoReminders has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does GoReminders support?
GoReminders supports the following languages:
English
Q. Does GoReminders support mobile devices?
GoReminders supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does GoReminders integrate with?
GoReminders integrates with the following applications:
Google Calendar, Microsoft Outlook
Q. What level of support does GoReminders offer?
GoReminders offers the following support options:
Email/Help Desk, Chat
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