--- description: Learn more about NUACOM. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: NUACOM Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [NUACOM](/software/113819/nuacom) # NUACOM Canonical: https://www.getapp.com.au/software/113819/nuacom Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/113819/nuacom?page=2) > NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations. > > Verdict: Rated **4.8/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of NUACOM Use the IVR design tool to design custom call flows complete with greetings, opening hours, menus, and actions, and have all calls answered automatically. NUACOM integrates with 40+ external apps for CRM, email marketing, customer support and more to improve communication and sync all call events. Get full visibility on all live calls in a single wallboard and see who is online and available, on a call, receiving calls, or offline. NUACOM includes softphone and deskphone compatibility, and enables users to manually or automatically flip calls from a deskphone to a mobile device. Automatically connect internal or external calls to the right department using the smart transfer feature, whether to a single agent or to a group. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 30 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NUACOM - **Founded**: 2009 ## Commercial Context - **Starting Price**: EUR 9.99 - **Pricing model**: Per User - **Pricing Details**: Contact us for a full quote. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Portuguese, Spanish - **Available Countries**: Andorra, Austria, Belgium, Canada, Denmark, Estonia, Greece, Hungary, Iceland, Ireland, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland and 2 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agent Interface - Alerts/Notifications - Archiving & Retention - Audio/Video Conferencing - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Billing & Invoicing - By-Extension Reporting - CRM - Call Center Management - Call Conferencing - Call Disposition - Call Duration ## Integrations (32 total) - ActiveCampaign - AdRoll - Agile CRM - Autotask PSA - Brevo - Bullhorn ATS & CRM - Capsule - Drip - EngageBay CRM - Freshsales - Gong.io - Google Ads - Google Contacts - Google Sheets - HubSpot CRM ... and 17 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.getapp.com.au/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.com.au/directory/107/voip/software) - [Telephony Software](https://www.getapp.com.au/directory/294/telephony/software) - [Business Phone Systems](https://www.getapp.com.au/directory/1099/business-phone-systems/software) - [Cloud PBX Software](https://www.getapp.com.au/directory/1101/cloud-pbx/software) - [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software) ## Alternatives 1. [3CX](https://www.getapp.com.au/software/103409/3cx) — 4.4/5 (465 reviews) 2. [JustCall](https://www.getapp.com.au/software/2047760/justcall) — 4.1/5 (223 reviews) 3. [CloudTalk](https://www.getapp.com.au/software/114835/cloudtalk) — 4.4/5 (268 reviews) 4. [Ringover](https://www.getapp.com.au/software/117547/ringover) — 4.7/5 (858 reviews) 5. [Kixie PowerCall](https://www.getapp.com.au/software/104961/kixie) — 4.6/5 (293 reviews) ## Reviews ### "Highly recommend Nuacom to any company looking at VOIP systems" — 5.0/5 > **David** | *9 January 2020* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: -Easy set up due to strong onboarding/ Customer service -Integrates with many tools we use for our sales and support functions -Strong reporting metrics -Always adding features -Cost-effective > > **Cons**: No real issues to report, Only we set up in an office in Poland and had to choose a seperate VOIP partner for this office ----- ### "Great technology" — 5.0/5 > **John** | *20 December 2019* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: Great cost saving and customer support with accessible helplines > > **Cons**: Some broadband glitches in the early days > > Helpful customer device and immediate cost savings ----- ### "GreatProduct" — 5.0/5 > **Mike** | *21 January 2020* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: Very easy to move our system across and no issues or interruptions. > > **Cons**: Have not come across anything yet that I do not like. > > Nuacom were very easy to deal with, knew what they were doing and actioned our migration very well. Support calls with questions we had were answered well. ----- ### "Nuacom Support" — 5.0/5 > **Thomas** | *20 December 2019* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Service is efficient. Support is top-class. > > **Cons**: Nothing. All required service/support is on tap when required > > More efficient telecoms systems with top class support ----- ### "Fantastic products" — 5.0/5 > **keith** | *20 December 2019* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The marketing facilities are excellent, the option to record conversations for training is very good > > **Cons**: That I didn’t find out about Nuacom years ago ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/113819/nuacom?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/113819/nuacom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data