---
description: Learn more about Zoiper. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoiper Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Zoiper](/software/113717/zoiper)

# Zoiper

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> Zoiper is a cross-platform VoIP softphone dialer that allows voice and video calls, plus instant messaging, to be conducted through multiple Private Branch Exchnage (PBX) networks or favoured Session Initiation Protocol (SIP) providers, with smartphone apps also available for iOS and Android devices
> 
> Verdict: Rated **4.3/5** by 112 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Zoiper

Zoiper is a VoIp softphone dialer available across web, desktop and mobile, that supports multi-channel communication features across multiple PBX's and SIP providers.&#10;&#10;Contacts are found and gathered automatically into combined, accessible contact lists from cross-platform sources, plus CSV / LDAP import, with Zoiper looking up incoming numbers to identify calls as they happen.&#10;&#10;Access to Zoiper's Software Development Kit (SDK) enables developers to add the system's voice, instant messaging and video calling functionality into custom applications, while its WEB JavaScript API can be used to embed a softphone into the browser.&#10;&#10;Customizable  branding can be outsourced or implemented through Zoiper's own SDK, applying a company's own logo and colors, or going further to revise the interface to match a desired user experience.&#10;&#10;Zoiper Pro (SIP Softphone) for Android and Zoiper Premium (voip soft phone) for iOS are paid companion smartphone apps that connect to PBX or VoIP providers to make voice and video calls through WiFi/cellular data networks.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 112 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ZoiPer
- **Location**: Sofia, Bulgaria
- **Founded**: 2003

## Commercial Context

- **Starting Price**: EUR 49.95
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Free = $0&#10;Premium €39.95&#10;Custom = Contact for quote &#10;Zoiper 5 for Windows, Mac \&amp; Linux  = €39.95 + €7.99 (€47.94)&#10;Zoiper Pro for Android = £6.99&#10;Zoiper Premium voip soft phone for iOS = $4.99
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Bulgaria, United States

## Features

- API
- Access Controls/Permissions
- Auto-Dialer
- CRM
- Call Center Management
- Call Recording
- Call Routing
- Call Transfer
- Caller ID
- Caller Profiles
- Chat/Messaging
- Conferencing
- Contact Database
- Contact Management
- Customisable Branding
- Data Import/Export
- Interaction Tracking
- Live Chat
- Mobile Access
- Multi-Channel Communication

## Integrations (3 total)

- Freshdesk
- Nimble
- VICIdial

## Support Options

- Email/Help Desk
- Chat

## Category

- [VoIP Software](https://www.getapp.com.au/directory/107/voip/software)

## Related Categories

- [VoIP Software](https://www.getapp.com.au/directory/107/voip/software)
- [Softphone Software](https://www.getapp.com.au/directory/1493/softphone/software)
- [Remote Work Software](https://www.getapp.com.au/directory/1699/remote-work/software)
- [Online Meeting Software](https://www.getapp.com.au/directory/101/online-meetings/software)

## Alternatives

1. [3CX](https://www.getapp.com.au/software/103409/3cx) — 4.4/5 (465 reviews)
2. [RingEX](https://www.getapp.com.au/software/105173/ringcentral-mvp) — 4.2/5 (1200 reviews)
3. [Bria](https://www.getapp.com.au/software/131063/bria) — 4.3/5 (106 reviews)
4. [Cloud Softphone](https://www.getapp.com.au/software/132055/acrobits-cloud-softphone) — 4.7/5 (9 reviews)
5. [Zoom Phone](https://www.getapp.com.au/software/2069748/zoom-phone) — 4.5/5 (243 reviews)

## Reviews

### "ZoiPer softphone does the trick" — 4.0/5

> **Jonathan** | *16 November 2017* | Insurance
> 
> **Pros**: ZoiPer has given us the ability to dial multiple phone numbers from the computer, opposed to dialing numbers on a traditional desk phone. Paired with our high-speed dialer software PIMSware, one sales agent can call up to five phone numbers simultaneously and the first one to pick up will be connected.  &#10;&#10;We have used ZoiPer plainly for its VoIP ability, but I have noticed there are a lot more features with the mobile version. I have used it on a tablet for business communications, and it presents itself to be more professional than say Skype or Messenger.
> 
> **Cons**: The appearance/design of ZioPer looks outdated. It is reminiscent of the mp3 player WINamp from decades ago. Other than that, I have no complaints of it's functionality.

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### "First soft phone experience" — 4.0/5

> **Óscar** | *10 September 2018* | Logistics & Supply Chain | Recommendation rating: 8.0/10
> 
> **Pros**: Zoiper is really easy to use since you have at first sight what you need to make a call and the interface is visually friendly so you can find fast options like on hold or conference. It’s helpful the fact you can see always the quality of the current call, this helps since if the call is breaking up you can know if it’s because of you or the other person fault.
> 
> **Cons**: Sometimes the software does not open automatically so you need to look for it but you might lose calls on that process. When you have an incoming call the program should pop up right away instead of just light up or have higher sounds, anything so you can put attention to it.
> 
> It’s a cool software easy to use that works for having a low flow of calls.

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### "nice if it works but the setup is insane" — 2.0/5

> **Arash** | *7 August 2023* | Information Technology & Services | Recommendation rating: 0.0/10
> 
> **Pros**: definitely not the setup. The functions are okay.
> 
> **Cons**: To set it up you need different data like your sip information. But then there is not a single instruction that you can follow if it doesn't work. You will also get zero support from zoiper.

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### "Softphone for everyone" — 5.0/5

> **Renan** | *21 June 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: A softphone that is small and easy to use, available for the most varied platforms and with clean and clear configurations.
> 
> **Cons**: Compatibility with some other communication features require more specific configurations.
> 
> I used intensively and managed the use of this software in a call center, fully operational and meeting demand.

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### "the most practical softphone" — 5.0/5

> **Nelson** | *18 July 2018* | Recommendation rating: 8.0/10
> 
> **Pros**: the best softphone that I have used, super practical, in its free version offers me the necessary to use it in the organization. The paid version is super better with all its active features, it pays to pay for all its functionalities
> 
> **Cons**: the free version has been limited more lately, I can only configure a single line and for my work I need more lines
> 
> excellent softphone for the organization

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## Links

- [View on GetApp](https://www.getapp.com.au/software/113717/zoiper)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/113717/zoiper> |
| de-AT | <https://www.getapp.at/software/113717/zoiper> |
| en | <https://www.getapp.com/it-communications-software/a/zoiper/> |
| en-AE | <https://www.getapp.ae/software/113717/zoiper> |
| en-AU | <https://www.getapp.com.au/software/113717/zoiper> |
| en-CA | <https://www.getapp.ca/software/113717/zoiper> |
| en-GB | <https://www.getapp.co.uk/software/113717/zoiper> |
| en-IE | <https://www.getapp.ie/software/113717/zoiper> |
| en-NZ | <https://www.getapp.co.nz/software/113717/zoiper> |
| en-SG | <https://www.getapp.sg/software/113717/zoiper> |
| en-ZA | <https://www.getapp.za.com/software/113717/zoiper> |
| es | <https://www.getapp.es/software/113717/zoiper> |
| es-CL | <https://www.getapp.cl/software/113717/zoiper> |
| es-CO | <https://www.getapp.com.co/software/113717/zoiper> |
| es-MX | <https://www.getapp.com.mx/software/113717/zoiper> |
| fr | <https://www.getapp.fr/software/113717/zoiper> |
| fr-BE | <https://fr.getapp.be/software/113717/zoiper> |
| fr-CA | <https://fr.getapp.ca/software/113717/zoiper> |
| nl | <https://www.getapp.nl/software/113717/zoiper> |
| nl-BE | <https://www.getapp.be/software/113717/zoiper> |

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