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Feedier

4.7 (121)
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Gamified customer engagement & feedback collection tool

About Feedier

Who likes to take a survey? No one. Feedier is a new innovative platform to collect valuable Feedback. Stay leader, turn feedback into growth leverage by making data-driven decisions to improve your services and products.

• Innovative forms:
Deploy innovative forms in minutes with a unique model: S.I.R.A. Measure Satisfaction, collect valuable Insights, Reward to create loyalty, and finally push an Action to create engagement.

• Get more responses:
Push highly targeted and unique feedback requests that not only deliver a much better and quicker experience but also incentivize your participants to give their opinion.

• Empower your data:
Feedier act as data-hub. Link cross-data from your applications and services to the feedback you collect. Segment the data you require. Go one step further with sentiment analysis, thanks to machine learning analysis.

• A collaborative platform to infuse actions:
Assign feedback in your teams, engage your participants, export your data and run insight reports for your management. Detect what's driving your success and how to innovate faster.


Key benefits of Feedier

  • Responsive and multi-device support enables customers to access clean, branded surveys on any device, while in-site widgets let customers give their feedback without having to leave the website.

  • Built-in incentive management enables organizations to give away vouchers and coupons to encourage future purchases, along with reward emails, special invites, and even money transfers.

  • Detailed reporting built for any type of feedback helps users to understand any customer in one click including device used, browser, answers, satisfaction, time graph, and more.

  • Teams of all needs and sizes can collect reviews, testimonials, and more from promoters, and get in touch with customers directly through their current email and existing CRM.

  • Connect to favorite tools using Zapier by building ZAPs using Feedier triggers to create customized actions whenever feedback is received.

  • Images

    Feedier Software - Create interactive micro satisfaction surveys that boost your response rate.
    Feedier Software - Analyze your feedback data by benchmarking the data collected with intuitive reports.
    Feedier Software - Manage your collaborators' access by creating personalized and secure dashboards for each team.
    Feedier Software - Create specific feedback groups and trigger real-time alerts to notify the right team at the right time to act quickly.
    Feedier Software - Enrich your data with context attributes (metadata), which give you more details about your end users.
    View 5 more

    Not sure about Feedier? Compare with a popular alternative Show more details

    Feedier

    4.7 (121)
    VS.
    Most reviewed

    Starting Price

    USD 60.00
    month
    No pricing found

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    66
    116

    Integrations

    4
    11

    Ease of Use

    4.7 (121)
    4.5 (121)

    Value for Money

    4.7 (121)
    4.3 (121)

    Customer Service

    4.7 (121)
    4.3 (121)
    Green rating bars show the winning product based on the average rating and number of reviews.

    Alternatives

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    SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to...

    Alchemer

    4.5
    #2 Alternative to Feedier
    The Alchemer Platform is the ideal solution for teams, departments, or for an entire organization looking to close the...

    Sogolytics

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    SogoSurvey empowers individuals and small teams to uncover what recipients really think without needing advanced...

    Staffino

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    #4 Alternative to Feedier
    Design and deploy custom feedback surveys for both customers and employees. Staffino supports multichannel delivery,...

    Overall rating

    4.7 /5
    (121)
    Value for Money
    4.7/5
    Features
    4.4/5
    Ease of Use
    4.7/5
    Customer Support
    4.7/5

    98%
    recommended this app
    Sort by

    121 Reviews

    Maxime
    Maxime Show more details
    Overall rating
    • Industry: Staffing & Recruiting
    • Company size: 11–50 Employees
    • Used Weekly for 1-5 months
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Service above and beyond

    Reviewed on 30/07/2019

    From the trial period to the enrollment, they provided constant guidance to make sure the onboarding...

    From the trial period to the enrollment, they provided constant guidance to make sure the onboarding was as smooth and seamless as possible.
    We required some advanced integrations with our CRM (Bullhorn) and they took care of it and managed technical hick ups with grace.
    A dedicated project manager and a dedicated slack environment to ensure the continuous integration and communication.
    Team is very responsive and dedicated.

    Pros

    Very customizable
    Amazing and transparent client support
    Competitive Pricing
    Engaging look and feel

    Cons

    it keeps on improving so some of the most amazing features are still yet to come.

    Rick
    Rick Show more details
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2–10 Employees
    • Used Weekly for 1-5 months
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Slick UI & Get a ton more value from your current content upgrades

    Reviewed on 20/09/2018

    Have been using for a couple months and love Feedier. It's a beautiful way to request feedback from...

    Have been using for a couple months and love Feedier. It's a beautiful way to request feedback from your customers. It also can be used as a lead magnet/content upgrade delivery system in exchange for feedback and it makes in insanely easy to offer incentive to your feedback request. For me at least, this used to require hacking together multiple system.

    Pros

    - Awesome Interface & a very unique an effective way to request feedback. Everyone uses the same method, it's refreshing to be able to offer new types of incentives so easily.
    - The support team is fantastic

    Cons

    You can't use variables in questions yet, but that feature is in development.

    Alex
    Alex Show more details
    Overall rating
    • Industry: Translation & Localization
    • Company size: 11–50 Employees
    • Used Monthly for 6-12 months
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Good idea, product still lacks functionality. Dev team is not responsive

    Reviewed on 18/01/2019

    Considering switching to another provider if functionality we need will not be implemented soon, in...

    Considering switching to another provider if functionality we need will not be implemented soon, in particular ability for the same user to use the same feedback form after some time (e.g. week, month, few days)

    Pros

    I like the idea and simplicity of the product.
    It works for core things

    Cons

    Customer support is slow in response. New features were requested long time ago. Nobody can give time when this will be implemented.
    Not able for user to reply more than once to the same form.
    Functionality about posting a review to social networks for high ratings is limited.

    Cathy
    Cathy Show more details
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Weekly for 1-5 months
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Fun and fabulous

    Reviewed on 19/09/2018

    This is solving a problem I didn't even realise was there until I found Feedier - feedback can be...

    This is solving a problem I didn't even realise was there until I found Feedier - feedback can be dull and tedious. This makes it something else. Gamifying it, making it look good and adding rewards is genius.

    Pros

    I'm loving Feedier in so many ways! It's a novel and fun way to get feedback. I love the format and the questions. I've constructed a survey and a couple of test responses and I'm about to launch to more people. Those filling in so far think it's brilliant!

    Cons

    I've had a couple of blips but the customer support has been great and they've fixed them really quickly.

    José Antonio
    José Antonio Show more details
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2–10 Employees
    • Used Weekly for 1-5 months
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best app for Feedback

    Reviewed on 25/07/2018

    I'm using it to offer the feedback service to my brick and mortar clients. They use de PDF feature...

    I'm using it to offer the feedback service to my brick and mortar clients. They use de PDF feature to ask for feedback in exchange of a discount and it's working really well.

    After this, you can funnel the users that left good feedback to review sites and social media via email marketing.

    Pros

    I like its easy of use and that it looks really nice (modern and minimalistic with touches of colour). Also, that it has a white label feature .

    Cons

    That the widget only shows the overall feedback and doesn't allow the user to give feeback from it, that would be nice as it removes friction.

    Feedier FAQs

    Below are some frequently asked questions for Feedier.

    Feedier offers the following pricing plans:

    • Starting from: USD 60.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    MAIN MODULES : Interactive survey builder Feedback data importer 6 channels (widget, emails, SMS, etc.) Custom fields Journey mapping Visual analytics Custom reports Text analysis Geo report Feedback assignment Actions automation Access management ADD-ON : Custom API integration Team clusters

    Feedier has the following typical customers:

    Self Employed, 2–10, 11–50, 501–1,000, 1,001–5,000

    Feedier supports the following languages:

    Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Indonesian, Italian, Polish, Portuguese, Russian, Spanish, Swedish

    Feedier supports the following devices:

    Feedier integrates with the following applications:

    HubSpot CRM, Slack, Stripe, Zapier

    Feedier offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, Chat

    Related categories

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