About TUIO
TUIO is the top-rated Tuition Management System that centralizes all enrollment, waitlisting, reporting, billing and payments in one online portal to help you save more time and streamline your processes.
With TUIO, you can register, enroll, and waitlist students all in one platform. Save time and papework by digitizing the entire process, with easily accessible and flexible registration forms.
TUIO’s billing functionality allows users to bill parents for everything, including tuition and daycare fees, registration fees, field trips, lunches, uniforms, and more. Hosted in the cloud (web-based solution), TUIO is accessible from any internet-enabled device. TUIO offers families convenience by allowing them to pay online by pre-authorized debit, credit and debit cards without any cumbersome set up process.
Easy to use, with all data encrypted - our families love using TUIO. Trusted by over 30,000 users from schools and daycares across North America. TUIO offers a powerful all-in-one tuition management software - user-friendly, reasonably priced with same-day payouts. Start automating today!
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- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great automated process
Reviewed on 31/10/2023
It was a little bumpy to understand the process, setup, and enroll- but once completed it is great...
It was a little bumpy to understand the process, setup, and enroll- but once completed it is great to work with.
Pros
Payment process and automation is great with the ease of reporting and process.
Cons
A bit pricey with process fees- but a great value overall.
Response from TUIO Payments
Thanks for outlining the process Haresh, great review!
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Reasonable Tuition Payment Platform
Reviewed on 19/05/2022
The setup process was relatively easy and the customer support is great.
The setup process was relatively easy and the customer support is great.
Pros
I like the invoicing, payment options and discount options. I feel they have really thought of every option needed to process payment for Tuition and Registration Fees.
Cons
I was very excited to offer our parents a place to pay their tuition and enroll, all in one place. When I created the enrollment forms, I was very disappointed with the lack to customize and making the forms look beautiful. It seems like they forgot that schools might need a different way to handle field trips. There is also little customization when it comes to automating messages after a form is completed.
Alternatives Considered
Blackbaud K-12 SolutionsReasons for Choosing TUIO
I wanted everything in one place.Reasons for Switching to TUIO
Tuio was by far the most reasonable product. I was quoted over 10k for our school by other tuition/enrolment platforms.Response from TUIO Payments
Hi Shari, thank you for the helpful review. This week we added a new custom field that should give you more flexibility to present information on the form and add various elements that should come in handy. The field is called 'Content', please give it a try or reach out to [email protected] for more info. Our forms can be used for field trips, I would love to hear more and will contact you on that piece. You can customize the message sent out when reviewing the registrations after a form is completed, but I'll see what we can add for the automated element as well!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Great customer service
Reviewed on 19/05/2023
It has been okay. It was really difficult getting everything set up and then we ran into this...
It has been okay. It was really difficult getting everything set up and then we ran into this problem, but [sensitive content hidden]
has been wonderful throughout the process.
Pros
I work with [sensitive content hidden]
, and he is amazing at being responsive and helping clean up the mess left from the other person we had.
Cons
I am frustrated that all my families got under-billed and are now having to pay this money back. It does not look good for the school.
Response from TUIO Payments
Hi Michelle, this is the first occurrence of a client on our available account management service having an error like this. The account manager that you previously had setting up your account for payments is no longer with the company. I'm sorry for that, and wish it was recognized by someone earlier. I'm glad you are resolving it and receiving better service now.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Survey Feedback
Reviewed on 24/10/2023
Nice!
Nice!
Pros
Its UI/UX and ease of use in general, and the filtering options
Cons
the fact that i cannot tell how much money we received in our bank deposited per month, unless i download the forms and calculate it somehow myself (it also gives me the perception that tuio wants to hide the fees that it charges parents or us for us not to see)
Response from TUIO Payments
Thanks for the review Endrit! You can absolutely easily see how much you've received, as the deposit payout amounts are shown on the invoice export (with the corresponding invoices for reconciliation purposes), as well as the applicable fees. We are transparent about the processing fees involved with online payments and we have columns for them on the export for calculating your expenses. I'll have support reach out to you to spotlight how easy it is to reconcile your payments. Even big 3rd party auditors have given us unsolicited feedback of how easy the TUIO export made their life during a school audit compared to previous systems the school used.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
TUIO Support is Amazing!
Reviewed on 13/05/2024
Pros
The support staff at TUIO is amazing, they are quick and very helpful.
Cons
The only 2 thing that I would like to see developed is to have a conversation to happen if a stop payment occurs before it happens. Sometimes the student is still enrolled in the program and they do a stop payment and that results in a charge. but if a conversation could occur before that would be better. The second thing that i would highly suggest to be improved is how withdrawals show up on parent's statements. since it is a series of numbers some people don't recognize what the payment is for.
Response from TUIO Payments
Thanks for the nice review Aghadir! I'll have support get in touch with you about changing the descriptor you have for payments that process.
TUIO FAQs
Below are some frequently asked questions for TUIO.Q. What type of pricing plans does TUIO offer?
TUIO offers the following pricing plans:
- Starting from: USD 0.00/year
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
No Monthly or Annual Fees & No Contracts! The only enrollment and tuition management solution that educational organizations can use risk-free! Visit tuiopay.com and book a demo for detailed pricing information.
Q. Who are the typical users of TUIO?
TUIO has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does TUIO support?
TUIO supports the following languages:
English
Q. Does TUIO support mobile devices?
TUIO supports the following devices:
Q. What other apps does TUIO integrate with?
We do not have any information about what integrations TUIO has
Q. What level of support does TUIO offer?
TUIO offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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