PageTiger

I really enjoy that the design and interactivity features are now both in the same place. It makes using the software more efficient and takes less time to create new publications.

I think the reporting could be more specific to each client and the needs they may have. We use employee number, but having to type in the number and then the 'fake' email address in the search bar just adds more work. It would be great if the search bar could search for anything within the employee number, not just exact. Ability to change the name of a publication group, we created one, but during the design the name changed. You do not have the ability to change the publication group name at this time. The navigation has improved, but I feel there are still improvements to be made. For example, when I go into an issue to see a report, when I hit back it brings into an area with graphs, but I have to go back to the home page to get into a different issue within the publication.

Most of it is so easy to handle, even without any design background you can do stunning pieces. I don't even know where to start with all the positive. More important is my comment in the Cons field, where I have feedback regarding resource management.

The only thing that definitely needs to be improved is the resource management (especially images) for interactive windows. The upload is not the problem, but when you use loads of images in one Pagetiger, the list of images gets very long, the images don't follow any order and you always have to copy/paste the link when you want to implement into your design. I used over 50 images in my last issue and it was a nightmare to go through the list all the time to find the image I needed. The edit field for additional information boxes e.g. don't follow any logic when it comes to formatting and are really troublesome. So this is the only area where I see huge room for improvement and I hope that Pagetiger will do something about it to make users' lives easier.

That I got so much help from the support.

Not able to edit the templates…that was frustrating

It's intuitive, and there is fantastic support. If you're like me and are self-teaching how to use the software and can't find the answer to your query in the extensive library, you can contact support or your account manager and they will always help.
It's easy to make things that look professional (especially using the layout library) and is also easy enough to use that you can even design using a blank template with very little experience.
The ability to use the layout library and have your own theme created is extremely helpful, as is the extensive library of stock photos that you can purchase.
Free training sessions and webinars are offered regularly, particularly when new elements are introduced.

Sometimes it's not very obvious where to find a certain feature, although this has improved since interactivity and design have been merged together (as descriptions have been added when you roll over).
A few additional features (themes etc) require extra cost on top of the subscription fee - this isn't to say it's not worth paying extra for these, but it can be frustrating if you have a limited budget!