Salesforce Starter

About Salesforce Starter
Find more leads with Salesforce Starter, win more deals, and keep customers happy with out-of-the-box tools built into the world’s #1 CRM suite. Introducing the all-in-one, easy-to-use solutions that bring marketing, sales, and service together. Starter Suite is the fastest, easiest way to get started with a complete CRM. Pro Suite takes Starter to the next level, unlocking customization, automation, and enhanced sales and service functionality.
Key benefits of Salesforce Starter
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Reviews
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- Industry: Logistics & Supply Chain
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great experience working with salesforce platforms
Reviewed on 10/03/2023
Basically, all my days at work depens on salesforce, very efficient at the moment, it also helps me...
Basically, all my days at work depens on salesforce, very efficient at the moment, it also helps me out to improve my sales day by day.
Pros
All I need in one place, quick response from the platform and cloud.
Cons
Trouble shooting at weekends and slow verification process
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Works Great! Increases our Closing Percentage by 20%
Reviewed on 14/08/2021
So far its been very good. We also use other modules from Salesforce. After demoing about 4...
So far its been very good. We also use other modules from Salesforce. After demoing about 4 packages, we went with Salesforce. Knowing that they are the primary leader in CRM, helped in that decision, as most of our other applications have APIs to intergrate with.
Pros
The integration with all of our other systems and software.
Cons
The setup is a little tricky when using other software with Salesforce. It really helps to have good support from any other vendors products you want to integrate with Salesforce. Examples being Quickbooks, ShipRush, Verizon Connect, etc. We have many departments and different software in each. So being sure you have API support is critical.
Alternatives Considered
NetSuiteReasons for Switching to Salesforce Starter
The ability to integrate with our current applications and phone system.- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great product, hard to tailor to companies specifically due to the complex algorithms.
Reviewed on 21/12/2021
I have over 5 years of experience with Salesforce, we used it when I was a production designer for...
I have over 5 years of experience with Salesforce, we used it when I was a production designer for a print and graphics firm. We loved it, but yet we experienced some of these same hardships in this company I am with now, the transition and tailoring to what we do specifically is just not there. It is up to us as employees to make the software work the most productive for us, and that should not be expected from us when we have sales and other projects to handle ourselves.
Pros
There are endless possibilities on what you can do, and what you can achieve with this product. The AI software is a great tool if you are able to use it.
Cons
Too complex on tailoring the software, I feel like a simple request would take months to get accomplished. I noticed for someone with Salesforce experience myself, our transition from BNTouch to Salesforce was seamless, but many of my co-workers were left in the dark and felt like they had a lack of training provided from your team when we launched this new software.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Salesforce as a Database
Reviewed on 31/07/2022
As it is a massive and comprehensive product, I don't need such an overwhelming software. Overall,...
As it is a massive and comprehensive product, I don't need such an overwhelming software. Overall, it didn't meet my company's needs, but if a company has tech department, this could be a fantastic product.
Pros
I like that the product has the ability to be completely customized to one's needs.
Cons
As it can be an expensive and time consuming set-up, it was not necessary for me to have such a customizable software. There was very little customer service and it was overseas. It took too much of my time and the only way to get customer service is to hire a third party vendor to help with all aspects of the software.
- Industry: Fund-Raising
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy to Use
Reviewed on 09/12/2022
Overall this is a great product. As a grant manager I use this to record all of my interactions...
Overall this is a great product. As a grant manager I use this to record all of my interactions with funders and potential funders and it has been the easiest to use product that I have used over my decade of experience.
Pros
I like that it works as a CRM even though it was created for a slightly different purpose. As a grant writer I can record every interaction with a funder and I can include the proposal and any other documentation we have received. It is easy to find the entire history with that organization and it really helps me track everything in one place.
Cons
I do wish the task tracking was set up a little differently, or at least customizable if it isnt already and I'm just not aware of it. I use task tracking to record every interaction I have with a funder but it doesn't perfectly fit for that. For instance I want to record that I emailed them and I have to select a "due date" but there isn't a due date for that. I just put today's date but I wish I could customize it so that it just said date. It would also be nice if I could record comments on the same page as I record a task but I have to save the task then reopen it and then I can write the comments detailing it.
Alternatives Considered
Blackbaud Raiser's Edge NXTReasons for Choosing Salesforce Starter
I made the switch because of being in a new company but also salesforce is MUCH more intuitive to use. Way less convoluted.Switched From
Blackbaud Raiser's Edge NXTReasons for Switching to Salesforce Starter
Must easier to use and did all the things we would want it to do. It also integrates with other software programs easily.Salesforce Starter FAQs
Below are some frequently asked questions for Salesforce Starter.Q. What type of pricing plans does Salesforce Starter offer?
Salesforce Starter offers the following pricing plans:
- Starting from: USD 25.00/month
- Pricing model: Subscription
- Free Trial: Available
14-day free trial, no credit card required. $25/user/month (billed annually) for up to 5 users.
Q. Who are the typical users of Salesforce Starter?
Salesforce Starter has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Salesforce Starter support?
Salesforce Starter supports the following languages:
Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
Q. Does Salesforce Starter support mobile devices?
Salesforce Starter supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Salesforce Starter integrate with?
Salesforce Starter integrates with the following applications:
ActiveCampaign, Box, Docusign, Dropbox Business, Dropbox Sign, Nicereply, PandaDoc, Zapier
Q. What level of support does Salesforce Starter offer?
Salesforce Starter offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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