Salesforce Starter

4.4 (209)
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CRM for small business

About Salesforce Starter

Find more leads with Salesforce Starter, win more deals, and keep customers happy with out-of-the-box tools built into the world’s #1 CRM suite. Introducing the all-in-one, easy-to-use solutions that bring marketing, sales, and service together. Starter Suite is the fastest, easiest way to get started with a complete CRM. Pro Suite takes Starter to the next level, unlocking customization, automation, and enhanced sales and service functionality.


Key benefits of Salesforce Starter

  • Data from spreadsheets, calendars, emails, and other systems can be imported and synchronized.

  • Einstein Activity Capture automatically tracks emails, meetings, and calls, capturing and synchronizing data directly from users’ inboxes.

  • Lightning allows users to customize Salesforce with custom subsets and lists to track anything they want.

  • Integration with G Suite enables automatic capture of all Google Calendar and Gmail data, and allows users to access CRM data including contacts, opportunities, and accounts from within Gmail.

  • Trailhead, a system designed to teach users how to use Salesforce including creating sales stages, importing contacts, and inviting teammates, provides a setup assistant and in-app guided tutorials.

  • Images

    Salesforce Starter Software - Salesforce Essentials welcome page
    Salesforce Starter Software - Salesforce Essentials calendar
    Salesforce Starter Software - Salesforce Essentials menu
    Salesforce Starter Software - Salesforce Essentials pending changes
    Salesforce Starter Software - Salesforce Essentials search functionality
    Salesforce Starter Software - Salesforce Essentials proposals
    Salesforce Starter Software - Salesforce Essentials leaderboard
    Salesforce Starter Software - Salesforce Essentials performance metrics
    Salesforce Starter Software - Salesforce Essentials opportunities
    Salesforce Starter Software - Salesforce Essentials performances
    Salesforce Starter Software - Salesforce Essentials sales pipeline
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    Salesforce Starter video
    Salesforce Starter Software - Salesforce Essentials welcome page
    Salesforce Starter Software - Salesforce Essentials calendar
    Salesforce Starter Software - Salesforce Essentials menu
    Salesforce Starter Software - Salesforce Essentials pending changes
    Salesforce Starter Software - Salesforce Essentials search functionality
    Salesforce Starter Software - Salesforce Essentials proposals
    Salesforce Starter Software - Salesforce Essentials leaderboard
    Salesforce Starter Software - Salesforce Essentials performance metrics
    Salesforce Starter Software - Salesforce Essentials opportunities
    Salesforce Starter Software - Salesforce Essentials performances
    Salesforce Starter Software - Salesforce Essentials sales pipeline

    Not sure about Salesforce Starter? Compare with a popular alternative

    Salesforce Starter

    4.4 (209)
    VS.
    Most reviewed

    Starting Price

    USD 25.00
    month
    USD 1.00
    year

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    132
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    Integrations

    8
    27

    Ease of Use

    4.0 (209)
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    Value for Money

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    Customer Service

    4.1 (209)
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    Reviews

    Overall rating

    4.4 /5
    (209)
    Value for Money
    3.9/5
    Features
    4.2/5
    Ease of Use
    4/5
    Customer Support
    4.1/5

    Already have Salesforce Starter?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 209
    Julio Cesar
    Julio Cesar
    Overall rating
    • Industry: Logistics & Supply Chain
    • Company size: 501–1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great experience working with salesforce platforms

    Reviewed on 10/03/2023

    Basically, all my days at work depens on salesforce, very efficient at the moment, it also helps me...

    Basically, all my days at work depens on salesforce, very efficient at the moment, it also helps me out to improve my sales day by day.

    Pros

    All I need in one place, quick response from the platform and cloud.

    Cons

    Trouble shooting at weekends and slow verification process

    Rex
    Overall rating
    • Industry: Wholesale
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Works Great! Increases our Closing Percentage by 20%

    Reviewed on 14/08/2021

    So far its been very good. We also use other modules from Salesforce. After demoing about 4...

    So far its been very good. We also use other modules from Salesforce. After demoing about 4 packages, we went with Salesforce. Knowing that they are the primary leader in CRM, helped in that decision, as most of our other applications have APIs to intergrate with.

    Pros

    The integration with all of our other systems and software.

    Cons

    The setup is a little tricky when using other software with Salesforce. It really helps to have good support from any other vendors products you want to integrate with Salesforce. Examples being Quickbooks, ShipRush, Verizon Connect, etc. We have many departments and different software in each. So being sure you have API support is critical.

    Alternatives Considered

    NetSuite

    Reasons for Switching to Salesforce Starter

    The ability to integrate with our current applications and phone system.
    Clayton
    Overall rating
    • Industry: Financial Services
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Great product, hard to tailor to companies specifically due to the complex algorithms.

    Reviewed on 21/12/2021

    I have over 5 years of experience with Salesforce, we used it when I was a production designer for...

    I have over 5 years of experience with Salesforce, we used it when I was a production designer for a print and graphics firm. We loved it, but yet we experienced some of these same hardships in this company I am with now, the transition and tailoring to what we do specifically is just not there. It is up to us as employees to make the software work the most productive for us, and that should not be expected from us when we have sales and other projects to handle ourselves.

    Pros

    There are endless possibilities on what you can do, and what you can achieve with this product. The AI software is a great tool if you are able to use it.

    Cons

    Too complex on tailoring the software, I feel like a simple request would take months to get accomplished. I noticed for someone with Salesforce experience myself, our transition from BNTouch to Salesforce was seamless, but many of my co-workers were left in the dark and felt like they had a lack of training provided from your team when we launched this new software.

    Patrick
    Overall rating
    • Industry: Financial Services
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Salesforce as a Database

    Reviewed on 31/07/2022

    As it is a massive and comprehensive product, I don't need such an overwhelming software. Overall,...

    As it is a massive and comprehensive product, I don't need such an overwhelming software. Overall, it didn't meet my company's needs, but if a company has tech department, this could be a fantastic product.

    Pros

    I like that the product has the ability to be completely customized to one's needs.

    Cons

    As it can be an expensive and time consuming set-up, it was not necessary for me to have such a customizable software. There was very little customer service and it was overseas. It took too much of my time and the only way to get customer service is to hire a third party vendor to help with all aspects of the software.

    Katelynn
    Overall rating
    • Industry: Fund-Raising
    • Company size: 11–50 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Easy to Use

    Reviewed on 09/12/2022

    Overall this is a great product. As a grant manager I use this to record all of my interactions...

    Overall this is a great product. As a grant manager I use this to record all of my interactions with funders and potential funders and it has been the easiest to use product that I have used over my decade of experience.

    Pros

    I like that it works as a CRM even though it was created for a slightly different purpose. As a grant writer I can record every interaction with a funder and I can include the proposal and any other documentation we have received. It is easy to find the entire history with that organization and it really helps me track everything in one place.

    Cons

    I do wish the task tracking was set up a little differently, or at least customizable if it isnt already and I'm just not aware of it. I use task tracking to record every interaction I have with a funder but it doesn't perfectly fit for that. For instance I want to record that I emailed them and I have to select a "due date" but there isn't a due date for that. I just put today's date but I wish I could customize it so that it just said date. It would also be nice if I could record comments on the same page as I record a task but I have to save the task then reopen it and then I can write the comments detailing it.

    Alternatives Considered

    Blackbaud Raiser's Edge NXT

    Reasons for Choosing Salesforce Starter

    I made the switch because of being in a new company but also salesforce is MUCH more intuitive to use. Way less convoluted.

    Reasons for Switching to Salesforce Starter

    Must easier to use and did all the things we would want it to do. It also integrates with other software programs easily.
    Showing 5 reviews of 209 Read all reviews

    Salesforce Starter FAQs

    Below are some frequently asked questions for Salesforce Starter.

    Salesforce Starter offers the following pricing plans:

    • Starting from: USD 25.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    14-day free trial, no credit card required. $25/user/month (billed annually) for up to 5 users.

    Salesforce Starter has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200

    Salesforce Starter supports the following languages:

    Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

    Salesforce Starter supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Salesforce Starter integrates with the following applications:

    ActiveCampaign, Box, Docusign, Dropbox Business, Dropbox Sign, Nicereply, PandaDoc, Zapier

    Salesforce Starter offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Salesforce Starter.