--- description: Learn more about Epic. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Epic Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [Epic](/software/112769/epiccare-emr) # Epic Canonical: https://www.getapp.com.au/software/112769/epiccare-emr Page: 1 / 20\ Next: [Next page](https://www.getapp.com.au/software/112769/epiccare-emr?page=2) > Epic is a cloud-based and on-premises EHR platform for hospitals and health systems, unifying clinical, operational, and financial. > > Verdict: Rated **4.4/5** by 456 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Epic \* Maintains a single comprehensive medical record per patient across all care settings, reducing fragmented data and supporting more informed clinical decision-making. \* Supports interoperability with external health systems and medical devices through standardized data exchange frameworks, broadening care coordination across organizational boundaries. \* Provides specialty-specific clinical modules for areas including oncology, cardiology, behavioral health, and emergency medicine, allowing workflows to align with discipline-specific requirements. \* Offers role-based configuration so clinical and administrative staff access only the tools and data relevant to their function, improving workflow efficiency. \* Includes a patient portal and mobile application that allow patients to schedule appointments, communicate with care teams, and access medical records directly. \* Delivers integrated billing and revenue cycle management tools that connect clinical documentation to financial workflows, reducing manual reconciliation between systems. \* Supplies population health analytics and reporting dashboards that aggregate data across patient populations, supporting quality improvement programs and regulatory reporting. \* Enables order management and clinical documentation within a single environment, reducing the need to switch between disparate systems during care delivery. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 456 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Epic Systems - **Founded**: 1979 ## Commercial Context - **Pricing Details**: Contact Epic Systems for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, Finnish, Spanish - **Available Countries**: Australia, Belgium, Canada, Denmark, Finland, Netherlands, Norway, Singapore, Switzerland, United Arab Emirates, United Kingdom, United States ## Features - Appointment Scheduling - Automated Scheduling - Billing & Invoicing - Charting - Claims Management - Claims Scrubbing - Client Portal - Coding Assistance - Compliance Management - Compliance Tracking - Customizable Templates - Decision Support Systems - EDI - EMR/EHR - Electronic Payments - Financial Management - For Healthcare - For Medical Purposes - For Obstetrics & Gynecology - For Orthopedics ## Integrations (3 total) - Abridge - Haiku - SailPoint ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Electronic Medical Records Software](https://www.getapp.com.au/directory/56/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.getapp.com.au/directory/56/electronic-medical-records/software) - [Medical Software](https://www.getapp.com.au/directory/67/medical-practice/software) - [Long Term Care Software](https://www.getapp.com.au/directory/911/long-term-care/software) - [Patient Management Software](https://www.getapp.com.au/directory/901/patient-management/software) - [Medical Billing Software](https://www.getapp.com.au/directory/64/medical-billing/software) ## Alternatives 1. [Fusion](https://www.getapp.com.au/software/108867/pediatric-therapy-emr) — 4.3/5 (720 reviews) 2. [Carepatron](https://www.getapp.com.au/software/2048864/care-patron) — 4.4/5 (859 reviews) 3. [ModMed](https://www.getapp.com.au/software/116447/ema) — 4.5/5 (567 reviews) 4. [Alleva](https://www.getapp.com.au/software/2060766/alleva) — 4.5/5 (282 reviews) 5. [AestheticsPro](https://www.getapp.com.au/software/106341/aestheticspro) — 4.5/5 (678 reviews) ## Reviews ### "Great Program" — 4.0/5 > **Lynne** | *15 September 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: I love all the functionality. You can use it to get sone much done. Quoting, billing, certificates, leads and so much more > > **Cons**: That I will probably never be able to use all the fuctions and abilities that the program has to offer. > > I love how well rounded the the program is. Once you have the hang of the system its also very user friendly. ----- ### "Patient care Easier" — 4.0/5 > **Rhema** | *27 April 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: I really appreciate that Epic has so many easy tabs of information - they are user friendly indeed. I've been using it for many years now, it is so easy to use when looking for lab results, imaging, appointments for my patients. > > **Cons**: What I like least about Epic is that it can at times feel clunky when trying to look for items for multiple patients. > > Overall it has been a great addition to my work while caring for patients. As I help coordinate patients care, EPIC has made this job easier to support them. ----- ### "Epic Review" — 3.0/5 > **Cynthia** | *7 April 2025* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: Can see other medical charts, used widely in Chicago so more convenient. > > **Cons**: Cannot open more than 2 patient charts, and has a lot of glitches/times where it is slow. ----- ### "Epic Makes Life Easier" — 5.0/5 > **Ashlyn** | *28 January 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Epic is a system that makes medical documentation across many healthcare areas easy to collaborate and communicate about patients\! > > **Cons**: My company has not had any negative impacts or complaints when using Epic. All features have benefits that help aid in patient care. > > Epic is the best medical documentation system that I have used and makes documentation easier in a sometimes hectic work setting. ----- ### "Great medical record software" — 5.0/5 > **Danielle** | *30 November 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Very user friendly and I love that it integrates with lots of sites. It’s the most commonly used EMR. Great customer support also. Great for billing payers > > **Cons**: I don’t think it’s compatible for all healthcare providers. I don’t think it can do oasis submissions. > > Very user friendly and I love that it integrates with lots of sites. It’s the most commonly used EMR. Great customer support also. Great for billing payers ----- Page: 1 / 20\ Next: [Next page](https://www.getapp.com.au/software/112769/epiccare-emr?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/112769/epiccare-emr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data