ePro Scheduler Plus

ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries

4.5/5 (31 reviews)

ePro Scheduler Plus Overview

What is ePro Scheduler Plus?

ePro Scheduler Plus is an all-in-one employee scheduling, time and attendance tracking, and payroll management solution specifically designed for EMS operations, fire and police departments, and other dispatch agencies or public service organizations. With tools for overtime tracking, resource scheduling, certification management, dynamic dashboards, custom forms, time and attendance tracking, communication, and more, ePro Scheduler Plus aims to provide a fully featured employee management system.

To aid with employee scheduling, ePro Scheduler Plus allows the automatic creation and populating of schedules, taking into account time off requests, availability of employees, overtime, and more. The solution can also be used to manage sick calls, facilitate shift swaps and bidding for open shifts, and calculate the best fit for each shift by analyzing qualifications, hours worked, contract type, seniority, and more. Management can monitor overtime to keep costs at a minimum and, using the timeoff banks, employers can ensure that none of their team members have surpassed their number of allocated days off.

In order to ensure payrolls are accurate, ePro Scheduler Plus tracks time and attendance using online time-clocks or an optional biometric time-clock with fingerprint scanning. Late arrivals and absences are tracked within the system with alerts triggered when disciplinary action is required. Payroll information can be synchronized with third party payroll applications such as ADP, QuickBooks, and more, and rules for holiday pay, sick days, and special rates can be set up to suit custom business policies.

ePro Scheduler Plus also includes other employee management tools including a meeting and events calendar, personal calendars, certification and requirements tracking, an employee database, SMS and email messaging, customizable dashboards, scheduled reporting, permissions control, employee self service, and more.

ePro Scheduler Plus Overview

Pricing

Starting from
USD 50.00/month

Pricing options

Free Trial
Subscription
Value for money

Contact ePro Scheduler Plus fir pricing information.


ePro Scheduler Plus Features

Devices
Business size
S M L
Markets
Canada, United States
Supported Languages
English

Screenshots

ePro Scheduler Plus screenshot: Create custom dashboards by combining various widgets to display important business information
ePro Scheduler Plus screenshot: Create custom dashboards by combining various widgets to display important business information ePro Scheduler Plus screenshot: ePro Scheduler Plus is optimized for mobile and tablet devices for use by field workers ePro Scheduler Plus screenshot: The creation of schedules can be automated with algorithms taking into consideration job roles, availability, qualifications, and more ePro Scheduler Plus screenshot: Shift bidding is available for open shifts so that employees can view a list of open shifts to bid on ePro Scheduler Plus screenshot: Time can be tracked using the ePro BioClock which uses fingerprint technology to clock employees in and out ePro Scheduler Plus screenshot: The personal task calendar allows employees to add reminders for events, meetings, or tasks ePro Scheduler Plus screenshot: Manage certifications and licenses with custom lists, hierarchies, and alerts ePro Scheduler Plus screenshot: Create an employee database with files for each employee containing important data ePro Scheduler Plus screenshot: Communication tools such as email and SMS messaging, group chats, and bulletin boards are provided ePro Scheduler Plus screenshot: Create custom dashboards by combining widgets to display the most important information for their role

ePro Scheduler Plus Reviews

ePro Scheduler Plus Reviews

Overall rating
4.5
/
5 31 reviews
Excellent
16

Very good
14

Average
1

Poor
0

Terrible
0

Value for Money
4.3
Features
4.3
Ease of Use
4.2
Customer Support
4.3
97% recommended this app
David H.

ePro Scheduler is the next step in managing a large workforce

I found ePro Scheduler in 2008 when our workforce doubled over the course of a few months. It became very difficult to manage 350+ field employees (EMT's, Medics, Nurses, and RT's) schedules without some type of computer aided software. I evaluated many different options to make the process easier and more efficient, without breaking the bank. ePro was the best solution for our needs; we have grown to over one thousand employees, and we now use ePro for every department within the organization. We use almost every feature of the program, from payroll to incident reporting. It would be hard to imagine how the company would handle the 3,000+ reports employees and managers do each year without the help of this program. I have since evaluated other scheduling companies and programs to ensure we are using the best program for our needs and I keep coming back to ePro; they set the standard that other companies try to emulate.


Craig M.

ePro leading the way

After recently reviewing and comparing several scheduling and timecard software programs, eCore Software continues to lead the way with ease of use and functionality. From the initial schedule building to the final timecard closeout, ePro Scheduler is hands down the best in the industry.


Jamie S.

The basic scheduling system and employee management is user friendly.


John H.

Epro Review

The program has been adequate for our needs. but I would like to see better response to issues and better reporting


Verified Reviewer

Well...

Due to the cons of Epro for our company, we did try to source other scheduling systems and they all had just as many quirks and drawbacks. There is a flow to Epro to some degree that was better than our options. Not a horrible program but could be a lot better overall.


David H.
Industry: Hospital & Health Care
Company size: 1,001-5,000 Employees

ePro Scheduler is the next step in managing a large workforce

Used Daily for 2+ years
Reviewed on 08/07/2016
Review Source: Capterra

I found ePro Scheduler in 2008 when our workforce doubled over the course of a few months. It became very difficult to manage 350+ field employees (EMT's, Medics, Nurses, and RT's) schedules without some type of computer aided software. I evaluated many different options to make the process easier and more efficient, without breaking the bank. ePro was the best solution for our needs; we have grown to over one thousand employees, and we now use ePro for every department within the organization. We use almost every feature of the program, from payroll to incident reporting. It would be hard to imagine how the company would handle the 3,000+ reports employees and managers do each year without the help of this program. I have since evaluated other scheduling companies and programs to ensure we are using the best program for our needs and I keep coming back to ePro; they set the standard that other companies try to emulate.

Pros

The ease of use and the ability to generate and manage a large worforce.
The ability to manage thousands of incident reports over the course of a year.
It is easy to manage payroll, overtime, and communicate with the workforce without hiring additional staff.

Cons

Employees are not able to communicate with each other except through a public bulletin board

Response from eCore Software

Thank you for the review! We appreciate your business!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Craig M.
Industry: Hospital & Health Care
Company size: 201-500 Employees

ePro leading the way

Used Daily for 2+ years
Reviewed on 11/07/2016
Review Source: Capterra

After recently reviewing and comparing several scheduling and timecard software programs, eCore Software continues to lead the way with ease of use and functionality. From the initial schedule building to the final timecard closeout, ePro Scheduler is hands down the best in the industry.

Pros

There are too many positives to list here. However, a few that stand out are the Scheduling Wizard, which allows a multi functional, multi change mass edit to an individual associate's schedule or a full company's schedule with the click of a couple buttons; and the discrepancy (employee punch edit check) and timecard review, with their sleek and simplified easy view screen and functionality.

Cons

With the software being built for many users (companies), there are times when suggested changes cannot be implemented without affecting all users. However, in our 9 years working with the software, we have been able to find easy internal ways to work around any issues to make it match our policies and procedures.

Response from eCore Software

Thanks, Craig! We appreciate your business!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jamie S.
Industry: Hospital & Health Care
Company size: 51-200 Employees

The basic scheduling system and employee management is user friendly.

Used Daily for 2+ years
Reviewed on 02/07/2018
Review Source: Capterra

Pros

The basic scheduling and employee management is very user friendly and easy to teach new users. I do like the chat feature, that has always been very helpful to me as well.

Cons

I wish they would have more training's since there is so much more of the system that we do not use. even if it was a webinar or pre-taped that we could watch on different topics.
I would also like to see some changes in the discrepancies with back to back shifts and the system to pick up "late punch ins" when someone works a back to back shift. I would also like to see when and emp uploads a new cert, that it doesn't wipe out the current cert that in place. (unless we are doing something wrong). I would like see a "hover" option that we can see certs that are uploaded to see the dates before we approve them also. There are also some features of the payroll close out that I think could be tweeked.

Response from eCore Software

Thank you Jamie! We truly appreciate your business.
As far as your concerns go, I would like to set up a quick call with you next week to schedule some additional training sessions to ensure ePro Scheduler is providing Ridge Ambulance with the most efficient process possible!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

John H.
Industry: Hospital & Health Care
Company size: 201-500 Employees

Epro Review

Used Daily for 2+ years
Reviewed on 18/01/2019
Review Source: Capterra

The program has been adequate for our needs. but I would like to see better response to issues and better reporting

Pros

Tracking of employee certifications works well and messaging is helpful

Cons

Need more customizable reports and better and quicker response to questions. I would like to see a help tab where questions can be asked and answered in real time

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Verified Reviewer
Industry: Hospital & Health Care
Company size: 51-200 Employees

Well...

Used Daily for 2+ years
Reviewed on 18/01/2019
Review Source: Capterra

Due to the cons of Epro for our company, we did try to source other scheduling systems and they all had just as many quirks and drawbacks. There is a flow to Epro to some degree that was better than our options. Not a horrible program but could be a lot better overall.

Pros

If you have built your company around Epro's limitations, Epro is amazing. If you try to do something different, Epro becomes less amazing quickly.

Cons

There are several areas where the software could be improved and they still aren't. I find that Epro likes to make more tiny Tweaks like font color or icon change rather than fix real problems, such as how it handles double shifts (or can't handle double shifts), how there isn't any easy add for meal penalties which was a law in CA until recently, and how there is a known issue with calculating shift breaks on the pick up shifts and they have no plans to correct it. All of these things we can work around but shouldn't have to since they have raised their prices and my company can't use half of their features.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
9/10
Based on 31 user ratings
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ePro Scheduler Plus Pricing

ePro Scheduler Plus Pricing

Starting from
USD 50.00/month
Free Trial
Subscription
Value for money

Contact ePro Scheduler Plus fir pricing information.

Contact ePro Scheduler Plus fir pricing information.

Value for Money
4.3/5
Based on 31 user ratings
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ePro Scheduler Plus Features

ePro Scheduler Plus Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customisable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.3/5
Based on 31 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for ePro Scheduler Plus

Additional information for ePro Scheduler Plus

Key features of ePro Scheduler Plus

  • Access control
  • Alerts / escalation
  • Audit trail
  • Availability management
  • Bid management
  • Biometric time clock
  • Calendar management
  • Calendar sync with Google
  • Certification management
  • Certification tracking
  • Custom fields
  • Custom forms
  • Customizable reporting
  • Dashboard creation
  • Document management
  • Document storage
  • EMS service roles time clock
  • Electronic signature capture
  • Email notifications
  • Employee database
  • Employee management
  • Employee profiles
  • Employee self service
  • Employee time clock
  • Event scheduling
  • Filtered views
  • Fleet management
  • Import / export data
  • Instant messaging
  • Overtime calculation
  • Payroll management
  • Permission management
  • Recurring tasks
  • Rotation scheduling
  • SMS integration
  • Search functionality
  • Self service portal
  • Shift-end alerts
  • Sick leave tracking
  • Summary reports
  • Team calendars
  • Time & attendance tracking
  • Time clock integration
  • Time off requests
  • Vehicle damage tracking
  • Vehicle maintenance
  • Vehicle repair

Benefits

  • Allow employees to access their schedules, messages, certification information, and more from the self service portal where team members can also submit time-off requests, swap shifts, and submit their availability.

  • Manage team and personal calendars with the tools to schedule one-off or recurring meetings and events, and synchronize calendars with third party calendar tools such as Google, Outlook, and Apple calendars to manage all tasks in one place.

  • Build dynamic dashboards using a variety of widgets which can be combined to create custom visual representations of important business information. Dashboards can be customized for each individual employee or team for quick navigation.

  • Track certification with accurate records of certifications and licenses to ensure employees are qualified for the job and compliance is managed. ePro Scheduler Plus provides a certification requirement hierarchy, expiration warnings, and shift scheduling validation.

  • Facilitate communication between employees, both in the office or in the field, with personal mailboxes, email and SMS messaging, team calendars, an employee bulletin board, message alerts, and forced read acknowledgements.

  • ePro Scheduler Plus FAQs

    ePro Scheduler Plus FAQs

    Below are some frequently asked questions for ePro Scheduler Plus.

    Q. What type of pricing plans does ePro Scheduler Plus offer?

    ePro Scheduler Plus offers the following pricing plans:

    Starting from: USD 50.00/month

    Pricing model: Subscription

    Free Trial: Available

    Contact ePro Scheduler Plus fir pricing information.

    Q. What are the main features of ePro Scheduler Plus?

    ePro Scheduler Plus offers the following features:

    • Access control
    • Alerts / escalation
    • Audit trail
    • Availability management
    • Bid management
    • Biometric time clock
    • Calendar management
    • Calendar sync with Google
    • Certification management
    • Certification tracking
    • Custom fields
    • Custom forms
    • Customizable reporting
    • Dashboard creation
    • Document management
    • Document storage
    • EMS service roles time clock
    • Electronic signature capture
    • Email notifications
    • Employee database
    • Employee management
    • Employee profiles
    • Employee self service
    • Employee time clock
    • Event scheduling
    • Filtered views
    • Fleet management
    • Import / export data
    • Instant messaging
    • Overtime calculation
    • Payroll management
    • Permission management
    • Recurring tasks
    • Rotation scheduling
    • SMS integration
    • Search functionality
    • Self service portal
    • Shift-end alerts
    • Sick leave tracking
    • Summary reports
    • Team calendars
    • Time & attendance tracking
    • Time clock integration
    • Time off requests
    • Vehicle damage tracking
    • Vehicle maintenance
    • Vehicle repair

    Q. Who are the typical users of ePro Scheduler Plus?

    ePro Scheduler Plus has the following typical customers:

    Large Enterprises, Mid Size Business, Public Administrations, Small Business

    Q. What languages does ePro Scheduler Plus support?

    ePro Scheduler Plus supports the following languages:

    English

    Q. What type of pricing plans does ePro Scheduler Plus offer?

    ePro Scheduler Plus has the following pricing plans:

    Subscription

    Q. Does ePro Scheduler Plus support mobile devices?

    We do not have any information about what devices ePro Scheduler Plus supports

    Q. What other apps does ePro Scheduler Plus integrate with?

    ePro Scheduler Plus integrates with the following applications:

    ADP Workforce Now, Google Calendar, Microsoft Outlook, QuickBooks

    Q. What level of support does ePro Scheduler Plus offer?

    ePro Scheduler Plus offers the following support options:

    FAQs, Online Support, Phone Support