Centralpoint

About Centralpoint

Centralpoint by Oxcyon is a digital experience platform and content management solution for enterprises. The cloud-based or on-premise tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, and more, whilst also providing features for managing employees, clients, and partners. Centralpoint can be used to create a knowledge base or intranet in order to share and manage content, empower teamwork and aid collaboration within teams and businesses.

In order to provide businesses with the tools to create a digital strategy for managing their user communities and the user experience across multiple channels, Centralpoint offers content and data management tools. The Centralpoint knowledge management module allows businesses to organize and categorize their information, whilst creating relations and connections to other files, users, documents, events, and more. Natural language search also allows users to find information based on keywords, and filtering helps users to locate content based on specific parameters. Centralpoint offers a tiered taxonomy structure to organize knowledge by a hierarchical structure, and users can select the classifications for each knowledge item when adding it to the system.

Centralpoint also facilitates data management and warehousing, and allows businesses to auto-classify and apply metadata to files and content, both structured and unstructured. Master data management (MDM) centralizes all data to create a single enterprise view for users. Structured data and data from unstructured sources including .PDF, Word, and image is assigned metadata by Centralpoint using natural language processing. Centralpoint also offers a range of other features to aid with digital experience management and content management including enterprise portal solutions, eForms, digital signage, email management, prototyping, learning management, compliance, and gamification.