---
description: Learn more about The Asset Guardian (TAG). We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: The Asset Guardian (TAG) Reviews, Cost & Features | GetApp Australia 2026
---

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# The Asset Guardian (TAG)

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> TAG Mobi with mobiMentor AI is the EAM built for Dynamics 365 Business Central. Automate admin, boost wrench time, and reduce downtime with predictive insights, mobile tools, and AI-powered workflows.
> 
> Verdict: Rated **4.4/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of The Asset Guardian (TAG)

More Wrench Time, Less Admin&#10;- mobiMentor AI automates repetitive admin tasks like creating work orders, assigning jobs, and looking up parts. This frees technicians to spend more time where it counts — on the equipment.&#10;- Voice-enabled assistance allows techs to request updates, generate tasks, or get guidance without stopping work.&#10;&#10;Reduced Downtime and Risk&#10;- Preventive and predictive maintenance tools keep assets in top condition and reduce costly unplanned stops.&#10;- Real-time monitoring (IoT) and AI-driven alerts flag issues before they escalate, helping you take action proactively.&#10;&#10;Centralized Maintenance Intelligence&#10;- Access real-time KPIs, asset history, and technician productivity in one place.&#10;- Custom dashboards and AI-powered insights help teams prioritize and optimize every step of the maintenance cycle.&#10;&#10;End-to-End Asset Management&#10;- Track asset performance, schedule service, and manage parts inventory across the entire lifecycle.&#10;- Ensure spare parts are where they need to be. No more delays due to missing components.&#10;&#10;Mobile Ready for On-the-Go Teams&#10;- Technicians get everything they need from any device — asset details, checklists, service history, and AI support, right at their fingertips.&#10;- Offline functionality ensures work continues, even in low-connectivity environments.&#10;&#10;Faster Onboarding and Knowledge Transfer&#10;- mobiMentor AI helps new team members get up to speed faster by offering AI-assisted guidance and intelligent training prompts.&#10;- No more searching through manuals. AI delivers the right info when and where it’s needed.&#10;&#10;Seamless Dynamics 365 Integration&#10;- TAG Mobi is fully embedded in Microsoft Dynamics 365 Business Central. No extra software, no data silos, no duplication.&#10;- IT teams benefit from native compatibility and low-maintenance deployment.&#10;&#10;Flexible, Scalable, and Secure&#10;- Whether you're managing 100 or 10,000 assets, TAG Mobi scales with your business.&#10;- Built-in controls, audit trails, and zero data retention by mobiMentor AI ensure operational integrity and trust.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 12 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: VeroSoft Design
- **Founded**: 2001

## Commercial Context

- **Pricing model**: Per User (Free version available)
- **Pricing Details**: TAG packages are priced per named user per annual/month with the corresponding TAG package (standard, advanced, enterprise) and preferred deployment model. Contact us for a quote.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Spanish, Traditional Chinese
- **Available Countries**: Argentina, Australia, Austria, Belgium, Bolivia, Brazil, Canada, Chile, China, Colombia, Croatia, Czechia, Denmark, Ecuador, Estonia, Falkland Islands, Finland, France, French Guiana, Germany and 40 more

## Features

- AI Copilot
- AI Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Accounting
- Asset Assignment
- Asset Categorization
- Asset Kitting
- Asset Lifecycle Management
- Asset Planning
- Asset Tracking
- Audit Management
- Audit Trail
- Automated Scheduling
- Barcode/Ticket Scanning
- Barcoding/RFID

## Integrations (11 total)

- Azure IoT Central
- Dynamics 365
- Dynamics 365 Business Central
- Dynamics 365 Customer Service
- Microsoft 365
- Microsoft Azure
- Microsoft Entra ID
- Microsoft Outlook
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Facility Management Software](https://www.getapp.com.au/directory/323/facility-management/software)

## Related Categories

- [CMMS Software](https://www.getapp.com.au/directory/131/cmms/software)
- [Maintenance Management Software](https://www.getapp.com.au/directory/327/maintenance-management/software)
- [Work Order Software](https://www.getapp.com.au/directory/705/work-order/software)
- [Equipment Maintenance Software](https://www.getapp.com.au/directory/853/equipment-maintenance/software)
- [EAM Software](https://www.getapp.com.au/directory/1045/eam/software)

## Alternatives

1. [Fracttal One](https://www.getapp.com.au/software/111631/fracttal) — 4.6/5 (1773 reviews)
2. [MaintainX](https://www.getapp.com.au/software/117239/getmaintainx) — 4.8/5 (1005 reviews)
3. [Limble](https://www.getapp.com.au/software/2049215/limble-cmms) — 4.8/5 (738 reviews)
4. [Fiix](https://www.getapp.com.au/software/106721/fiix) — 4.5/5 (628 reviews)
5. [eMaint CMMS](https://www.getapp.com.au/software/102141/emaint-cmms) — 4.5/5 (384 reviews)

## Reviews

### "Solid product with very knowledgeable support staff" — 4.0/5

> **Jared** | *17 November 2020* | Chemicals | Recommendation rating: 8.0/10
> 
> **Pros**: NAV integration&#10;Web and client software interfaces&#10;Ability to add related requirements to WOs for warehouse to process
> 
> **Cons**: Lacks some desired reporting/KPIs&#10;Inability to create more than one PWO for recurring tasks (must complete first one to generate the next one)

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### "Above & Beyond - Tool to Cut Down Unnecessary Costs resulting from Reactive Maintenance\!" — 5.0/5

> **Rami** | *15 November 2020* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Date meter policy and Preventive Maintenance features, as they bring along massive cost savings on reactive maintenance, which could be sometimes outrageously expensive to deal with.&#10;Highly modular, intuitive and easy to use software.&#10;Sets a standard for industry best-practises, as it streamlines and simplifies maintenance procedures and operations to a great extent, increasing insight levels, control and productivity.&#10;Provides clear, all-encompassing view of equipment hierarchy, especially for large plants that use a massive number of equipment/parts/etc...
> 
> **Cons**: Could benefit from some integration with the standard Fixed Assets module.&#10;Could use a slightly better integration with standard item consumption within TAG work order processing.&#10;Some features still desired for outsourced maintenance, where third party companies are contracted to provide equipment replacement/repair.
> 
> OEM partner highly professional, highly supportive and responsive, and easy to work with.

-----

### "Project Setup , Development and Coaching" — 3.0/5

> **Sakasha** | *24 September 2025* | Chemicals | Recommendation rating: 7.0/10
> 
> **Pros**: Being in the beginning stages of establishing a Preventative Maintenance programs for our work order flows and equipment maintenance. Technical support were always readily available to guide and assist to establish the flow and vision of the program. They are very detailed in establishing our company's data and setting up software with one on one training to clarify any questions or concerns.
> 
> **Cons**: Training videos or platform should of been establish with the program to guide basic software functions to help users train staff effectively or understand what type of errors could occur and how to fix it. Formatting and functions can be improved for example, ease of updating grammatical changes  instead of depending on technical support to importing tables and reuploading a single wording . There should also be ease of simplicity in creating and rearranging equipment ID's/ asset from an administration level to accommodate growth in processes in the company. Accessing some functions are not very intuitive as to may clicks are required to access the function or just general navigating formatting of interface .Reporting of general Tag updates could be migrated to a video formatting  instead of descriptions to give visuals aid of interface changes to guide users a bit better of product changes. When resolving technical issues , we should be allow to work or a select  a technician that is familiar with our previous issues moving forward when resolving future ones.
> 
> As we continue to improve our process it was refreshing for our team to integrate and digitalized work orders with Tag to establish a program. It has helped eased our technicians to schedule fixed maintenance items, accenting production activity smoothly helping their day to day activity. From an administration front, modules or functional error, technical assistance was provided to resolve any issues .During audit activity, records and attachments such as certificates and pictures help the team retrieved data which shows  process are improving and working .

-----

### "TAG Maintenance software" — 5.0/5

> **DON** | *6 January 2021* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: The software provided us with an effective means of organizing and managing our equipment maintenance.  It integrates well with our core ERP system (Microsoft Dynamics NAV 2017) and that was a critical interface in our selection of a CMMS system.
> 
> **Cons**: I'm not a user, but I haven't heard user complaints - so nothing specific that I can point out.
> 
> The process to get the system loaded and the training were outstanding.  The biggest benefit to our team was that the training was conducted by someone with extensive knowledge of how to use the software and not just a software expert.  This was invaluable as this is a new concept for us and enabled us to better think about how to setup and use the software based on practical user experience.

-----

### "My View of TAG" — 4.0/5

> **Shawn** | *12 November 2020* | Plastics | Recommendation rating: 7.0/10
> 
> **Pros**: TAG is a very useful way to track all maintenance activities on equipment/assets.  From the way it keeps track of any up-coming machine maintenance, producing work orders or to tracking past maintenance activities/machine break downs.
> 
> **Cons**: TAG is not as easy to use as some other CMMS software....there is a learning curve to TAG, especially if a new user has never used NAV before.
> 
> TAG has given Garner Industries a great way to track the activates of our Maintenance Department and to schedule out our technicians time throughout the day.  TAG is also a common place for our technicians to document equipment problems, conditions and any preventive maintenance performed for all to see.

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