GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more
Our commitment
Independent research methodology
GetApp’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2.5 million+ reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

RecDesk

4.6 (100)
Write a Review!
Cloud-based recreation management software

About RecDesk

RecDesk is a cloud-based recreation management platform designed to simplify the way recreation organizations and nonprofits in the US and Canada manage their operations. The software includes tools for managing facility schedules, programs and activities, memberships, leagues, billing and invoicing, email marketing, reporting, and more.

RecDesk’s form builder allows users to create custom paperless forms, including enrollment forms, health assessments, and liability waivers, which can be completed online by customers. With the drag-and-drop editor, users can add a range of elements to forms, and forms can be integrated into activity, program, or membership sign-up workflows. Through the RecDesk community portal, customers can register for programs, reserve facilities, make payments, and view activity and payment histories online. Payments can be processed through Stripe, Authorize.net, and PayPal Payments Pro, and RecDesk can be integrated with a range of accounting systems to manage activity and journal entries.

With RecDesk, users can manage a range of activities and programs, with the ability to set minimum and maximum enrollment levels, enrollment start and end dates, and multiple fees and fee types, create recurring schedules, record program attendance, capture expenses, manage and export rosters, and more. Online facility reservations can also be offered, allowing the customers to browse available dates through the community portal, and reserve specific dates and times. The master calendar gives users an overview of all facility reservations, whether initiated internally or by members, and any scheduled programs or activities. Each facility also has an individual usage calendar, and users can switch between daily, weekly, and monthly calendar views.


Key benefits of RecDesk

  • The RecDesk Master Calendar gives users an overview of all programs, member-initiated facility reservations, and general facility reservations in daily, weekly, or monthly views, with users also able to access usage calendars for individual facilities.

  • Users can manage programs and activities with tools for defining multiple fee types, managing rosters, setting minimum and maximum enrollment levels, taking attendance, capturing expenses, emailing participants, and more.

  • Billing and invoicing can be managed, with the ability to create flexible payment plans, store card details for automated payments, set up automated emails for online payment reminders, and merge invoices.

  • Online reservations can be offered for selected facilities, allowing the public to browse availability through the community portal and add specific times and dates to their cart.

  • Fixed duration and open-ended memberships can be offered to customers, with manual and automated renewals, facility check-in based on membership status, and flexible fee structures allowing for both individual and family or group memberships.

  • Images

    RecDesk Software - RecDesk can be accessed through any device
    RecDesk Software - The Master Calendar gives users an overview of all reservations and programs
    RecDesk Software - Fixed-term and open-ended memberships can be set up for individuals and families or groups
    RecDesk Software - RecDesk Copilot is your field companion – extending RecDesk to your fingertips when you’re in the field.  Stay connected, organized, and responsive, wherever you are.
    View 5 more

    Not sure about RecDesk? Compare with a popular alternative Show more details

    RecDesk

    4.6 (100)
    VS.

    Starting Price

    USD 3,835.00
    year
    USD 29.00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    75
    62

    Integrations

    2
    13

    Ease of Use

    4.6 (100)
    4.7 (81)

    Value for Money

    4.7 (100)
    4.7 (81)

    Customer Service

    4.8 (100)
    4.9 (81)
    Green rating bars show the winning product based on the average rating and number of reviews.

    Alternatives

    Show more details

    Join It

    4.7
    #1 Alternative to RecDesk
    Join It is a membership management & member database platform for growing organizations, which supports critical task...

    ACTIVENet

    3.9
    #2 Alternative to RecDesk
    ACTIVENet is a recreation management software that simplifies facility management, membership tracking, marketing,...

    MyRec.com

    4.6
    #3 Alternative to RecDesk
    MyRec.com is a recreation management platform that helps parks and recreation professionals manage registrations,...

    RecTrac

    3.7
    #4 Alternative to RecDesk
    RecTrac is a cloud-based solution designed to help small to large recreational organizations manage reservations and...

    Overall rating

    4.6 /5
    (100)
    Value for Money
    4.7/5
    Features
    4.3/5
    Ease of Use
    4.6/5
    Customer Support
    4.8/5

    93%
    recommended this app
    Sort by

    100 Reviews

    Joseph
    Joseph Show more details
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best Recreation Management Software I have ever used.

    Reviewed on 10/08/2022

    The customer service has been great and the software has been the most important part of sustaining...

    The customer service has been great and the software has been the most important part of sustaining growth in our Town programs.

    Pros

    I use the Point of Sale module for a park that has beach access and a snack shack. With using this feature we have tripled revenues over the last three years. It helps with inventory control in the snack shack, collecting daily admissions, and invoicing our cabin rentals.

    The program registration module also is very user-friendly and has put 99% of my registrations on the customer side which relieves me of a lot of administrative time.

    Cons

    I wish the user side had more customizable features to have a unique website layout. It is still a clean layout.

    Response from RecDesk

    Thank you Joseph for your review! Please reach out to your CSM to review your website layout.

    John
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    RECDESK IS NUMBER #1

    Reviewed on 24/01/2024

    Amazing. I have used 4 different Recreation Software's over my career and I always support...

    Amazing. I have used 4 different Recreation Software's over my career and I always support RecDesk.
    Other professionals ask between different companies and I say go with RecDesk every time!
    Easy choice go with RecDesk you wont regret it!

    Pros

    Customer Service: If I need anything at all or would like to change something I'm heard actions are taken quickly and always a friendly, helpful person on the other side of the phone/computer.
    How easy it is to use: On a customer and management basis, we don't call often into support because its so easy to use and updates happen and when they do we are notified and normally a video or explanation happens to learn the new features.
    Affordable cost for the product: It's affordable and covers all of our needs membership, credit cards processing, registrations, facility reservations, calendars, along with data for budget season and so much more.

    Cons

    I have used 4 different Recreation Software's and I always support RecDesk no cons!
    Easy choice go with RecDesk you wont regret it!

    Alternatives Considered

    RecTrac, MyRec.com and Sportsman Web

    Reasons for Switching to RecDesk

    My time in Milford as a Program Coordinator our Director was looking to make a change. I was a little hesitant to change software's and she was as well. RecDesk let us test the product 6 months in advance before going live so we can understand it and get all future programming/calendar info in there before releasing it to the public. There were videos to watch and also screen time between a rep and ourselves to completely learn the program.

    Response from RecDesk

    John,
    Wow! We are blown away by your review. Thank you for choosing RecDesk.

    Verified Reviewer Show more details
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    A Parks and Recreation Software Solution That's Sure to Help You Stay Organized!

    Reviewed on 06/08/2018

    RecDesk is a reliable and useful collection of tools that will help any Parks and Recreation...

    RecDesk is a reliable and useful collection of tools that will help any Parks and Recreation Department provide the highest quality of service to the patrons of their community.

    Pros

    RecDesk is extremely helpful in bringing any Parks and Recreation department into the 21st-Century with a suite of services & tools that will help you come into the digital age. From online registrations, to great POS options, this program is an all-in-one solution to your managament woes!

    Cons

    While RecDesk will be there for you every step of the way to help you learn the in's and out's of their system, it might prove difficult for some to brave the learning curve the software asks for to fully take advantage of everyhting it has to offer.

    Laura
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Review from Office Manager at Lyons Recreation Department

    Reviewed on 02/11/2023

    Overall it's a great program and there is a lot that can be customized to our liking.

    Overall it's a great program and there is a lot that can be customized to our liking.

    Pros

    There are several things about the software that I do like. Some of the Program/League features are a little easier than CivicPlus..

    Cons

    I really do NOT like that our patrons can't make partial payments on their rentals and/or sports fees if they are paying online at home or on the go.

    Ann
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    RecDesk - Helpful and Complete

    Reviewed on 20/01/2024

    The staff have been amazing. Our roll out was well thought out and easy.
    They continue to be...

    The staff have been amazing. Our roll out was well thought out and easy.
    They continue to be available when we need help!

    Pros

    RecDesk is a complete system that handles membership, facilities, members data base, leagues, check ins and attendance.
    The staff at RecDesk is very responsive and helpful.

    Cons

    Some desired features are still in the works.

    Response from RecDesk

    Ann,
    We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Thanks!

    RecDesk FAQs

    Below are some frequently asked questions for RecDesk.

    RecDesk offers the following pricing plans:

    • Starting from: USD 3,835.00/year
    • Pricing model: Subscription
    • Free Trial: Available

    RecDesk is a cloud-based based service that makes it easy for your organization to budget with confidence while getting a great value. Subscriptions are all-inclusive and include free training and support.

    RecDesk has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    RecDesk supports the following languages:

    English

    RecDesk supports the following devices:

    iPhone (Mobile)

    RecDesk integrates with the following applications:

    Kisi, Sparxo

    RecDesk offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for RecDesk.

    powered by