---
description: Learn more about Mattermost. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Mattermost Reviews, Cost & Features | GetApp Australia 2026
---

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# Mattermost

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> Mattermost is an open source workplace messaging system for web, PCs \&amp; phones, that supports 1-1 \&amp; group messaging, file sharing, multiple languages, \&amp; more
> 
> Verdict: Rated **4.4/5** by 168 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Mattermost

Native apps for iOS, Android, Windows, Mac, and Linux for flexible access.&#10;Facilitates 1-1 and group messaging.&#10;Unlimited search history and integrations.&#10;Offers multi-language translations.&#10;Supports advanced security with multi-factor authentication and encrypted push notifications.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 168 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mattermost
- **Location**: Palo Alto, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: USD 10.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Team edition: $0 free forever&#10;Enterprise E10: $3.25 user/month billed annually &#10;Enterprise E20: $8.50/user/month
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Traditional Chinese, Turkish
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Croatia, Denmark, Finland, France, Germany, Greece, Hungary, India, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway and 12 more

## Features

- API
- Access Controls/Permissions
- Active Directory Integration
- Alerts/Notifications
- Audio Calls
- Brainstorming
- Business Process Automation
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Conferencing
- Contact Management
- Content Management
- Customisable Branding
- Discussions/Forums
- Document Management
- Employee Database
- Employee Photos
- File Sharing
- File Transfer

## Integrations (13 total)

- Bitbucket
- CircleCI
- Confluence
- GitHub
- GitLab
- Jira
- OpsGenie
- PagerDuty
- Pivotal Tracker
- ServiceNow
- Zapier
- Zendesk Suite
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Web Conferencing Software](https://www.getapp.com.au/directory/110/web-conferencing/software)

## Related Categories

- [Web Conferencing Software](https://www.getapp.com.au/directory/110/web-conferencing/software)
- [Bug Tracking Software](https://www.getapp.com.au/directory/1003/bug-tracking/software)
- [Project Management Software](https://www.getapp.com.au/directory/332/project-management/software)
- [Productivity Software](https://www.getapp.com.au/directory/330/productivity/software)
- [Community Software](https://www.getapp.com.au/directory/585/online-community/software)

## Alternatives

1. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5298 reviews)
2. [Microsoft Teams](https://www.getapp.com.au/software/105615/microsoft-teams) — 4.5/5 (11078 reviews)
3. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24146 reviews)
4. [Telegram](https://www.getapp.com.au/software/114023/telegram) — 4.7/5 (6426 reviews)
5. [Google Workspace](https://www.getapp.com.au/software/90761/google-apps-for-business) — 4.7/5 (17618 reviews)

## Reviews

### "OpenSource Slack to help communicate" — 5.0/5

> **Fábio** | *21 December 2022* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Mattermost has basically the same features as Slack, but is open sourced and can be deployed on-premise, which allows for more customizations.
> 
> **Cons**: It has a steep learning curve for non-technology professionals.

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### "MatterMost for Open Source Project Communications" — 5.0/5

> **Jamie** | *6 October 2020* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The software is easy to use, similar to the commercial app Slack.  It provides good thread tracking and the interface is clean and easy to understand.
> 
> **Cons**: For its purpose, I have found nothing about the software that I can find to complain about.  It does exactly what I expected.  I suppose there have been times when searching for older posts has been difficult due to the search returning a lot of matches and having to scroll through the matches.
> 
> My experience has been with my participation in the open source project Civicrm, which maintains its own instance of MatterMost.  It appears to be probably a donated or free instance of their Enterprise version of the product.  It has served to keep me in touch with other project members and helped me research questions that might be answered by prior posts.

-----

### "Mid range product for internal comminications." — 3.0/5

> **valerian** | *15 October 2023* | Accounting | Recommendation rating: 7.0/10
> 
> **Pros**: Mattermost is easy to use. The colors of the software is pleasant. i like that i can use android version ass well.
> 
> **Cons**: The software often freezes and requires restart. Sometimes pop-up notifications don't work properly and i miss some information.
> 
> Overall Mattermost isn't a bad software. I use it every day. it saves my time and simplifies communications within the organization.

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### "simple and fun" — 5.0/5

> **natia** | *7 February 2020* | Supermarkets | Recommendation rating: 8.0/10
> 
> **Pros**: it is very well designed, it allows usage of emojis and gifs, so communication within platform is fun after hard working day
> 
> **Cons**: i cant find contacts easily, it's a little bit hard to join server if 8t is not allready joined.

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### "Eases team communication across the world" — 5.0/5

> **Wesley** | *2 December 2018* | Computer Games | Recommendation rating: 10.0/10
> 
> **Pros**: Mattermost makes it convenient to communicate with different teams around the world. We can get snap updates when needed, create new channels to focus our communications, and it has a dark mode.
> 
> **Cons**: Sometimes I get connections difficulties.
> 
> When I get into work in the morning, i can easily and conveniently see what other members of our project have discussed, despite them being in other parts of the world.

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## Links

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