About SpamTitan
SpamTitan is an anti-spam filter, for businesses, MSPs, and schools, which identifies and blocks malicious and spam emails. Designed to control, clean and protect corporate email flow, SpamTitan supports multi-layered analysis, authentication, anti-virus protection, whitelisting and blacklisting, and more.
Offering email protection capabilities and spam blocking technology, SpamTitan ensures businesses are safe from spam, viruses, malware, and links to malicious websites. With double anti-virus protection, SpamTitan aims to provide a spam blocking solution which is twice as effective. To enhance email security flow, SpamTitan supports whitelisting and blacklisting, recipient verification, advanced reporting, and outbound scanning of emails. SpamTitan also offers spam blocking with a 99.99% spam catch rate and 0.003% false positive rate.
Key benefits of SpamTitan
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- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SpamTitan has saved me, saved my company time, and has some of the best support people around.
Reviewed on 10/07/2018
Just sorting the crap emails automatically that come in saves my company hours in man hours. It's...
Just sorting the crap emails automatically that come in saves my company hours in man hours. It's also blocked malicious attachments which is awesome because the weakest part of any security is always the people. This helps with that tremendously
Pros
It's as close to "set it and forget it" as you can come in the IT field. Right out of the box support helped me set everything up in less than 20 minutes, no hardware to worry about, nothing like that. Literally all I have to do is check to see if something was blocked incorrectly once in a while, white list it, and done.
I've been using spam titan for almost a year and in that time we have blocked over 200k spam/malicious emails for a 30 person company before they even hit employee mailboxes. I shut off the service for 48 hours just to make sure it easy legit, it was, and I haven't shut it off again since.
Whitelisting and blacklisting domains and specific emails are super easy.
Support Staff are awesome and go into detail when resolving problems if they were to arise or even if you just have a question. They have always been friendly and curteous and super personable and have been some of the best people to work with in all my years doing IT.
Cons
The only thing I feel is missing is the ability for cloud users to create their own key word filter. Don't get me wrong, the spam filter itself is amazing, just a bit more precise control on my end to mark specific phrases or words as spam would be nice.
Being able to see the email body of messages that come in as SPF fails would be helpful at times as many company's we deal with have auto invoicing that fails SPF.
Other than that no issues!
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Efficient Email Spam Filter
Reviewed on 23/03/2020
Blocks everything it needs to from mail, virus's, malware, etc, does its job.
Blocks everything it needs to from mail, virus's, malware, etc, does its job.
Pros
They offer free 30 day trial to test it out. If you have nothing in place currently, you will see that a spam filter is needed. Also say 99.99% rate but found that a bit more spam still sneaks into mailbox but does great job at getting rid of most of it.
Cons
There are other hardware pieces and software out there that works better as a spam filter. Barracuda products give way more control and feel the block rate is better as well.
Alternatives Considered
Barracuda Email Security GatewayReasons for Switching to SpamTitan
Wanted to give it a try since offering the trial they do, didn't disappoint that's for sure.- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
SpamTitan Experience
Reviewed on 05/09/2018
I look forward that the appliance solution can be more stable and features improved. Overall, it is...
I look forward that the appliance solution can be more stable and features improved. Overall, it is a very good solution and definitely value for money. But the solution inconsistent stability and lack of the above features creates disadvantage for the solution.
The support still needs to improve. The experience with the support is not good as the follow up from the support team is rather poor. Would be good to have a performance survey for the support after each incident. So far, there is no follow up and the incident left open.
Pros
Simple and fast to setup
Value for money
Cons
Somehow the gateway appliance is still not very stable. Experienced:
- History listing suddenly disappears
- Sometimes the application refreshes and hangs
- when click on the details of the quarantined mailbox, the details appeared only after some time
Improvements:
- Our customers are asking if the subject, delivery status can be permanently displayed. Currently if logoff, it must be checked again to display
- No export function for the global whitelist
- RBL listing - when disabled, all the RBL list is removed and has to be added in again upon enable
- Global whitelist should allow multiple addition before saving. Currently only can add one by one
- Industry: Import & Export
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good Value for the money
Reviewed on 02/10/2023
We depend on the protection to keep malicious links/malware out of our systems. We have had very...
We depend on the protection to keep malicious links/malware out of our systems. We have had very few problems.
Pros
Catches most of the junk that circulate.
Cons
Stops correspondences from known email senders, even within our own employee group.
- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Email security
Reviewed on 27/11/2019
Strong product with a nice future packages. Good Quality of Service and Support. It was a good...
Strong product with a nice future packages. Good Quality of Service and Support. It was a good decision to replace our Barracuda Email Security Gateway with SpamTitan.
Pros
Our business requirements on features and graphical interface performance including the price made for us the decision.
Cons
Some basic Features necessary for Enterprise environment is not given out of the box.
Alternatives Considered
Cisco Secure EmailReasons for Choosing SpamTitan
It was because of features and security requirements and at the end also a price decision.Switched From
Barracuda Email Security GatewayReasons for Switching to SpamTitan
Price and future packageSpamTitan FAQs
Below are some frequently asked questions for SpamTitan.Q. What type of pricing plans does SpamTitan offer?
SpamTitan offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
Contact TitanHQ for pricing details.
Q. Who are the typical users of SpamTitan?
SpamTitan has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SpamTitan support?
SpamTitan supports the following languages:
English, French, German, Italian, Spanish
Q. Does SpamTitan support mobile devices?
SpamTitan supports the following devices:
Q. What other apps does SpamTitan integrate with?
SpamTitan integrates with the following applications:
AzureDocKit, Microsoft 365
Q. What level of support does SpamTitan offer?
SpamTitan offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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