---
description: Learn more about Chat Outsource. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Chat Outsource Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Chat Outsource](/software/111163/chat-outsource)

# Chat Outsource

Canonical: https://www.getapp.com.au/software/111163/chat-outsource

> Chat Outsource is live chat software which offers trained chat agents to businesses looking for outsourced ‘lead based’ chat support
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Ease of Use**.

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## Overview

### Key benefits of Chat Outsource

 Chat Outsource helps optimize online conversions, increase ROI, engage web visitors, resolve customer queries, handle complaints and generate leads for businesses. 

 Boost engagement and ensure greater user experience by engaging with website visitors via Chat Outsource. 

 Convert website visitors into loyal customers and gain more sales leads.

 Build trust with real human support for stronger customer relationships. 

 With professional live chat agents on the website, businesses can remain open 24/7/365.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | - | ( Likelihood to recommend) |

## About the vendor

- **Company**: Chat Outsource
- **Founded**: 2017

## Commercial Context

- **Starting Price**: USD 199.00
- **Pricing Details**: Most Popular:  $199 per month

Pro: $399 per month

Enterprise: $999 per month

Custom packages available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Canned Responses
- Chat/Messaging
- Customer History
- Customisable Branding
- Knowledge Base Management
- Live Chat
- Proactive Chat
- Real-Time Analytics
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Screen Sharing
- Social Media Integration
- Surveys & Feedback
- Third-Party Integrations
- Transfers/Routing
- Widgets

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)

## Alternatives

1. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [EngageBay CRM](https://www.getapp.com.au/software/113999/engagebay-marketing) — 4.7/5 (907 reviews)
3. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4072 reviews)
4. [LiveChat](https://www.getapp.com.au/software/8385/livechat) — 4.6/5 (1715 reviews)
5. [HubSpot Service Hub](https://www.getapp.com.au/software/119575/hubspot-service-hub) — 4.4/5 (187 reviews)

## Reviews

### "Value for money" — 5.0/5

> **Daleth** | *16 April 2018*
> 
> **Pros**: This software had mad many visitors to my website, their employees know how to attract customers out.
> 
> **Cons**: I had an issue before with the software on not getting my customers to reach us and the customer took very long to solve it, however they solve the issue but I would have loved it didn't take that long.

## Links

- [View on GetApp](https://www.getapp.com.au/software/111163/chat-outsource)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/chat-outsource/> |
| en-AE | <https://www.getapp.ae/software/111163/chat-outsource> |
| en-AU | <https://www.getapp.com.au/software/111163/chat-outsource> |
| en-CA | <https://www.getapp.ca/software/111163/chat-outsource> |
| en-GB | <https://www.getapp.co.uk/software/111163/chat-outsource> |
| en-IE | <https://www.getapp.ie/software/111163/chat-outsource> |
| en-NZ | <https://www.getapp.co.nz/software/111163/chat-outsource> |
| en-SG | <https://www.getapp.sg/software/111163/chat-outsource> |
| en-ZA | <https://www.getapp.za.com/software/111163/chat-outsource> |
| nl | <https://www.getapp.nl/software/111163/chat-outsource> |
| nl-BE | <https://www.getapp.be/software/111163/chat-outsource> |

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