Chat Outsource

Live chat solution providing professional chat agents

About Chat Outsource

Chat Outsource provides online live chat support agents that works on your website and deals with your online visitors.

Key benefits of Chat Outsource

  • Chat Outsource helps optimize online conversions, increase ROI, engage web visitors, resolve customer queries, handle complaints and generate leads for businesses.

  • Boost engagement and ensure greater user experience by engaging with website visitors via Chat Outsource.

  • Convert website visitors into loyal customers and gain more sales leads.

  • Build trust with real human support for stronger customer relationships.

  • With professional live chat agents on the website, businesses can remain open 24/7/365.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    Arabic, English

    Images

    With professional live chat agents on the website, businesses can remain open 24/7/365
    Custom greetings and customer identification
    Real-time reporting & analytics
    View 4 more
    Chat Outsource video
    Chat Outsource screenshot: With professional live chat agents on the website, businesses can remain open 24/7/365 Chat Outsource screenshot: Custom greetings and customer identification Chat Outsource screenshot: Real-time reporting & analytics

    Features

    Total features of Chat Outsource: 30

    • Alerts/Notifications
    • Automated Scheduling
    • Canned Responses
    • Chat Transcript
    • Chat/Messaging
    • Conversion Rate Optimisation
    • Customer History
    • Customisable Branding
    • Knowledge Base Management
    • Lead Generation
    • Live Chat
    • Multi-Company
    • Proactive Chat
    • Ratings / Reviews
    • Real Time Analytics
    • Real Time Reporting
    • Real-time Consumer-facing Chat
    • Reporting & Statistics
    • Request Assignment
    • SEO Management
    • Screen Sharing
    • Social Media Integration
    • Summary Reports
    • Surveys & Feedback
    • Third Party Integrations
    • Transfers/Routing
    • Two-Way Audio & Video
    • Video Support
    • Visitor Tracking
    • Website Visitor Tracking

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    Reviews

    Overall rating

    5 /5
    (1)
    Value for Money
    4/5
    Features
    5/5
    Ease of Use
    5/5
    Customer Support
    3/5

    Already have Chat Outsource?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 1 review
    Daleth M.
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Value for money

    Reviewed on 16/04/2018

    Pros

    This software had mad many visitors to my website, their employees know how to attract customers out.

    Cons

    I had an issue before with the software on not getting my customers to reach us and the customer took very long to solve it, however they solve the issue but I would have loved it didn't take that long.

    Response from Chat Outsource

    Thank you for using our services. We are glad to see you satisfied and we wish to serve you again!

    Chat Outsource FAQs

    Below are some frequently asked questions for Chat Outsource.

    Chat Outsource offers the following pricing plans:

    • Starting from: USD 199.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Most Popular: $199 per month Pro: $399 per month Enterprise: $999 per month Custom packages available.

    We do not have any information about Chat Outsource features

    Chat Outsource has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Chat Outsource supports the following languages:

    Arabic, English

    Chat Outsource supports the following devices:

    We do not have any information about what integrations Chat Outsource has

    Chat Outsource offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Chat Outsource.