About Paychex Flex
Paychex Flex is a cloud-based payroll management system which helps users manage payroll activity with payroll processing technology, built-in safeguards and automatic payroll tax calculation, payment, and filling, as well as reporting and analytics tools.
Accessible from any desktop or mobile device via single sign-on, Paychex Flex aims to help users spend less time keying duplicate information across multiple systems and more time focusing on what matters most to their business.
Employees can check retirement balances, update allocations, and punch in and out to record their time and attendance, as well as enroll, view and update benefis information. Users also have quick and central access to policies, procedures, employee documents and paystubs. Paychex Flex helps users make informed decisions with more than 160 standard reports and dashboards, plus fully customizable and configurable reports.
Paychex solutions includes 24/7 U.S. based support and the option to work with a dedicated HR professional. Paychex employs over 100 analysts to track changes to regulations, taxes, and laws, so users and their businesses can respond proactively to changes.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Paychex Flex
Key benefits of Paychex Flex
Devices
Business size
Markets
United States
Supported Languages
English
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Paychex Flex
Images
Features
Total features of Paychex Flex: 56
- 360 Degree Feedback
- 401(k) Tracking
- Access Controls/Permissions
- Accounting Integration
- Alerts/Notifications
- Applicant Tracking
- Approval Process Control
- Assessment Management
- Attendance Tracking
- Background Screening
- Benefits Management
- Biometric Recognition
- Calendar Management
- Candidate Profiles
- Candidate Tracking
- Check Printing
- Compensation Management
- Compliance Management
- Compliance Tracking
- Customizable Reports
- Direct Deposit
- Email Templates
- Employee Database
- Employee Onboarding
- Employee Profiles
- Employee Scheduling
- FMLA Administration
- HR Management
- Internal HR
- Interview Scheduling
- Job Posting
- Learning & Development
- Leave Tracking
- Mobile Access
- Multi-State
- Onboarding
- Overtime Calculation
- Payroll Management
- Payroll Outsourcing
- Payroll Reporting
- Performance Management
- Real Time Reporting
- Recruitment Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Tax Compliance
- Time & Attendance
- Time Off Management
- Time Tracking
- Training Management
- Vacation/Leave Tracking
- W-2 Preparation
- Wage Garnishment
- Workflow Management
Alternatives
ADP Workforce Now
Gusto
Paylocity
Proliant
Reviews
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- Industry: Accounting
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Calm in a sea of changing regulations
Reviewed on 08/06/2021
We had considered hosting our own payroll, however, with the craziness of COVID and regulations we...
We had considered hosting our own payroll, however, with the craziness of COVID and regulations we are very happy we chose a partner provided and supported solution. Saves us time chasing new regulations and forms and the dreaded amendments.
Pros
The customer service makes the product easy to use. The support makes the product as with many payroll software products it will do what you want you just have to find the right entry and set up.
Cons
At times its so complete it can be overwhelming to find some less used features you had found before. Again they are all like this but the customer support makes this a breeze as you can actually talk to a human being that listens and helps.
Alternatives Considered
Payroll ReliefReasons for Choosing Paychex Flex
ADP client support is a nightmare from our experience. From changing sales people to unreachable customer support.Switched From
RUN Powered by ADPReasons for Switching to Paychex Flex
We actually tried it and it was not even close to what we had hoped. Paychex customer support makes it the only choice for us.- Industry: Accounting
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Good product overall
Reviewed on 05/11/2019
It's a good product for a small to medium size company. Again, my review is from a user standpoint,...
It's a good product for a small to medium size company. Again, my review is from a user standpoint, not an administrator. I really have no negative remarks for Paychex Flex.
- Industry: Hospital & Health Care
- Company size: 2-10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Highs and Lows
Reviewed on 22/10/2021
I like having direct access to professionals in HR, payroll, training, etc.
I like having direct access to professionals in HR, payroll, training, etc.
Pros
No question, having access to a comprehensive database from a company that's been doing it for decades makes it possible for us to be in compliance with local, state, and federal laws - which is a huge relief.
Cons
The time and attendance portal is dated and has been 'glitchy'; just more complicated to use than the other options.
- Industry: Medical Devices
- Company size: 11-50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
One-stop shop, but not very customizable
Reviewed on 03/10/2019
Pros
It is very convenient to have access to the phone application, so you can access information and even run payroll from anytime / anywhere.
The add-on Stratustime allows you to track the non-exempt employees' hours and feeds directly into the payroll system.
Cons
Entering one-off payroll data such as expense reimbursement or a medical insurance payback has to be done at the individual level through individual checks.
it is difficult to customize access such as giving access to managers to accrue CTO days only, or giving them access to some HR info (number of vacation days, salary) without giving them access to all of it.
Also, the marketing is a little aggressive, the company offers so many other side services (writing your employee handbook, offering 401k, etc) that they call you too often with too many proposals, often different people for the same products.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Still the gold standard of HR software
Reviewed on 11/09/2021
Excellent experience - used throughout our bank
Excellent experience - used throughout our bank
Pros
Paychex has been around a long time and there is a reason for it. Still the gold standard in HR with the number of features in their flagship product and comprehensive suite of HR systems from payroll to benefit tracking to staff database.
Like most the ease of deployment, excellent customer service, mature product cycle and stable version upgrades
Cons
GUI needs improvement, needs to be more touch friendly for IPAD and iOS / android users
provide actionable real time alerts for failures in processing
Support part time / contract workers
Alternatives Considered
ADP Workforce NowReasons for Switching to Paychex Flex
Brand awareness, excellent customer support and pricing advantagePaychex Flex FAQs
Below are some frequently asked questions for Paychex Flex.Q. What type of pricing plans does Paychex Flex offer?
Paychex Flex offers the following pricing plans:
- Starting from:
- Free Trial: Not Available
Contact Paychex for detailed pricing.
Q. Who are the typical users of Paychex Flex?
Paychex Flex has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000
Q. What languages does Paychex Flex support?
Paychex Flex supports the following languages:
English
Q. Does Paychex Flex support mobile devices?
Paychex Flex supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Paychex Flex integrate with?
Paychex Flex integrates with the following applications:
Altametrics, BambooHR, Clover, Hubworks Suite, Quickbooks Online, Sage Intacct, Xero
Q. What level of support does Paychex Flex offer?
Paychex Flex offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Paychex Flex.
