About Paychex Flex

Paychex Flex is a cloud-based payroll management system which helps users manage payroll activity with payroll processing technology, built-in safeguards and automatic payroll tax calculation, payment, and filling, as well as reporting and analytics tools.

Accessible from any desktop or mobile device via single sign-on, Paychex Flex aims to help users spend less time keying duplicate information across multiple systems and more time focusing on what matters most to their business.

Employees can check retirement balances, update allocations, and punch in and out to record their time and attendance, as well as enroll, view and update benefis information. Users also have quick and central access to policies, procedures, employee documents and paystubs. Paychex Flex helps users make informed decisions with more than 160 standard reports and dashboards, plus fully customizable and configurable reports.

Paychex solutions includes 24/7 U.S. based support and the option to work with a dedicated HR professional. Paychex employs over 100 analysts to track changes to regulations, taxes, and laws, so users and their businesses can respond proactively to changes.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Paychex Flex

Key benefits of Paychex Flex

  • Self-service portal allows employees to access, and view, payroll information like paystubs and W-2s conveniently online.
  • Automatic notifications serve to alert users to potential payroll issues.
  • Intuitive, user-friendly interface aims to make running payroll simple.
  • Native mobile apps for iOS and Android give users the flexibility to manage payroll activity on the go.
  • Offers 24/7 tech support from experienced professionals.

    • Business size

    S M L

    Deployment

    • Cloud-based
    • On-premises

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Paychex Flex

    Images

    Paychex Flex Software - Applicant Tracking
    Paychex Flex Software - Retirement Data
    Paychex Flex Software - Simple Payroll Processing
    Paychex Flex Software - Employee Snapshot
    View 5 more
    Paychex Flex video
    Paychex Flex Software - Applicant Tracking
    Paychex Flex Software - Retirement Data
    Paychex Flex Software - Simple Payroll Processing
    Paychex Flex Software - Employee Snapshot

    Features

    Total features of Paychex Flex: 64

    • 360 Degree Feedback
    • 401(k) Tracking
    • Access Controls/Permissions
    • Accounting Integration
    • Alerts/Notifications
    • Applicant Tracking
    • Approval Process Control
    • Assessment Management
    • Attendance Tracking
    • Background Screening
    • Benefits Dashboard
    • Benefits Management
    • Biometric Recognition
    • Calendar Management
    • Candidate Management
    • Candidate Profiles
    • Candidate Tracking
    • Check Printing
    • Compensation Management
    • Compliance Management
    • Compliance Tracking
    • Customizable Reports
    • Direct Deposit
    • Electronic Forms
    • Email Templates
    • Employee Database
    • Employee Onboarding
    • Employee Profiles
    • Employee Scheduling
    • FMLA Administration
    • HR Management
    • Internal HR
    • Interview Management
    • Interview Scheduling
    • Job Posting
    • Learning & Development
    • Leave Tracking
    • Mobile Access
    • Multi-State
    • Onboarding
    • Online Benefits Enrollment
    • Online Time Clock
    • Orientation Workflow Management
    • Overtime Calculation
    • Payroll Management
    • Payroll Outsourcing
    • Payroll Reporting
    • Performance Management
    • Real Time Reporting
    • Recruitment Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Self Service Portal
    • Tax Compliance
    • Time & Attendance
    • Time Off Management
    • Time Tracking
    • Timesheet Management
    • Training Management
    • Vacation/Leave Tracking
    • W-2 Preparation
    • Wage Garnishment
    • Workflow Management

    Alternatives

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    Gusto

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    #2 Alternative to Paychex Flex
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    Paylocity

    4.3
    #3 Alternative to Paychex Flex
    Paylocity is a web based payroll and HR solution for small, medium and enterprise organizations.
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    Paycom

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    #4 Alternative to Paychex Flex
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    Reviews

    Overall rating

    4.1 /5
    (1,210)
    Value for Money
    3.9/5
    Features
    4.0/5
    Ease of Use
    4.1/5
    Customer Support
    3.9/5

    Already have Paychex Flex?

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    Showing 5 reviews of 1,210 Read all reviews
    Showing 5 reviews of 1,210
    Tony
    Overall rating
    • Industry: Entertainment
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Top-Notch Service

    Reviewed on 31/07/2022

    Pros

    I like the ability to log in and do what I need to do when it pertains to employee payroll activities. I also love the features that are offered to the employees by allowing them to check and edit information when they need to.

    Cons

    It is a little pricey compared to some. I don't have many negative comments about the service, but it can be difficult to reach customer service after hours.

    Katherine
    Overall rating
    • Industry: Restaurants
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Paychex flex has worked well for group of restaurants

    Reviewed on 04/08/2022

    Paychex flex has helped to make our payroll process smoother & more complete overall.

    Paychex flex has helped to make our payroll process smoother & more complete overall.

    Pros

    We enjoy the ease of use in the app, for both administrators and staff.

    Cons

    Customer service is sometimes slow to address changes.

    Celine
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Doesn’t really do well.

    Reviewed on 04/08/2022

    Pros

    They are great when it comes to the enrollment process for benefits.

    Cons

    Also horrible with paying people on time and providing property tax information. People in our team were constantly having issues with pay and pay increases. They also tax out benefits in a way that isn’t how it is supposed to be done.

    Cody
    Overall rating
    • Industry: Entertainment
    • Company size: 51-200 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Streamlined and Simplified Payroll Processing and Ancillary HR Services

    Reviewed on 05/05/2022

    Thus far, the experience has been positive and meets all needs of the company. Tax compliance,...

    Thus far, the experience has been positive and meets all needs of the company. Tax compliance, W-2s, time keeping, and benefits admin all went smoothly through a full annual cycle. The customer service response times are within a reasonable range, and the mobile app surprisingly is very useful due to the simplicity of the overall platform. Employees can also self-serve make a certain number of changes to things like addresses or banking info without the need for an HR team member to service such requests.

    Pros

    The ease of onboarding and implementation (compared to ADP, for example), as well as the streamlined processes that allow for staff who may not be payroll professionals to accurately run payroll & benefits to a high degree of efficiency.

    Cons

    The functionality for contractors isn't as great as some other providers I've used in the past (PayReel, for instance). Additionally, the level of sophistication for tax issue or researching problems from state notices, etc. isn't the best I've seen though it is certainly adequate.

    Alternatives Considered

    ADP Workforce Now and PayrollPanda

    Reasons for Choosing Paychex Flex

    Cheaper and more streamlined solution for a smaller company that may not require dedicated payroll teams and a very high level of white-glove service.

    Switched From

    Dayforce HCM

    Reasons for Switching to Paychex Flex

    Presented the clearest and best use case for a small to mid-size company which a mix of hourly and salaried staff. Also not having a dedicated payroll expert on the team necessitated a platform that is easy to use and does not have a steep learning curve (ADP, for instance).
    Wendy
    Overall rating
    • Industry: Medical Practice
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Paychex Flex for Office Use

    Reviewed on 30/06/2022

    I would recommend Paychex to other businesses.

    I would recommend Paychex to other businesses.

    Pros

    I like that the employees are more involved in their enrollments, set up, banking and tax selections. Prior to Paychex this was a manual process performed by Admin and HR.

    Cons

    It was a very complicated start. Paychex should have taken more time to understand our setup prior to implementation. Once we got through that phase it has been much easier.

    Showing 5 reviews of 1,210 Read all reviews

    Paychex Flex FAQs

    Below are some frequently asked questions for Paychex Flex.

    Paychex Flex offers the following pricing plans:

    • Starting from:
    • Free Trial: Not Available

    Contact Paychex for detailed pricing.

    Paychex Flex has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000

    Paychex Flex supports the following languages:

    English

    Paychex Flex supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Paychex Flex integrates with the following applications:

    Altametrics, BambooHR, Clover, Hubworks Suite, Quickbooks Online, Sage Intacct, Xero

    Paychex Flex offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

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