About Device42

Device42 is a cloud-based software solution for IT infrastructure management and the comprehensive administration of networks and data centers. Promising automation over typical paper-based, manual and often less accurate methods, administrators should expect greater infrastructure visibility thanks to continuous, scheduled discovery and configuration management database (CMDB) updates. Detecting changes as they occur in order to mitigate IT network alterations whether planned or unexpected, companies can establish inter-dependencies between devices and applications alike while device rack diagrams and even server room layouts all provide intuitive representations of real world setups.

Additionally, Device42 offers full IP address management with support for IPv6, cable management for handling patch panel connectivity and also inventory management with QR coding. Customizable codes with automatically assigned asset numbers can be printed as labels in batch and scanned for inventory tracking purposes from mobile devices. An audit log records any change made by authorized admin users, which extends to AES256 encrypted password management with access auditing and multi-level role-based permissions. Other features go on to span software license management, power controls, environmental monitoring, impact charting, switch port visualizations, DNS record handling, reporting options and CSV-based data import/export.

Pricing starting from:

USD 20.00/year

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Device42

  • Device42 provides comprehensive IT infrastructure and data center management, inviting administrators the ability to automatically generate infrastructure and device dependency diagrams.
  • Accuracy over traditional spreadsheet-based or manual drawings promises improved infrastructure visibility, going beyond physical hardware assets to visualize blades, virtual machines, cloud servers and hosted applications.
  • Continuous discovery automatically detects the latest infrastructure changes, while rack diagrams and room layout plans graphically represent devices and physical spaces to mirror real world setups and intuitively display information.
  • IPv6 supported IP address management allows IPs to be searched, sorted and filtered by subnets while inventory management is supported by QR code printing and the scanning of asset labels for logging assets.
  • Role-based access levels mean that system permissions can be defined per user, for limiting access capabilities, while centralizing encrypted password storage and management with full access audit trailing.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premises

    Markets

    Australia, Brazil, Canada, China, Denmark and 18 others

    Supported Languages

    English

    Pricing starting from:

    USD 20.00/year

    • Free Version
    • Free Trial
    • Subscription

    Images

    Device42 Software - Spot Trends and Balance Workloads for More Effective Capacity Planning
    Device42 Software - Balance Compute and Memory Across Hosts with Real-World Data
    Device42 Software - Manage Power Cost, Document Your Carbon Footprint, and Mitigate Risk of Failure
    Device42 Software - Discover, Design, and Troubleshoot Application Environments
    Device42 Software - Gain Cross-Cloud Visibility of Workloads
    View 6 more
    Device42 video
    Device42 Software - Spot Trends and Balance Workloads for More Effective Capacity Planning
    Device42 Software - Balance Compute and Memory Across Hosts with Real-World Data
    Device42 Software - Manage Power Cost, Document Your Carbon Footprint, and Mitigate Risk of Failure
    Device42 Software - Discover, Design, and Troubleshoot Application Environments
    Device42 Software - Gain Cross-Cloud Visibility of Workloads

    Features

    Total features of Device42: 59

    • API
    • Access Controls/Permissions
    • Alerts/Notifications
    • Application Management
    • Asset Lifecycle Management
    • Asset Tracking
    • Audit Management
    • Audit Trail
    • Capacity Management
    • Change Management
    • Change Planning
    • Charting
    • Color Codes/Icons
    • Compliance Management
    • Compliance Tracking
    • Configuration Management
    • Contract/License Management
    • Cost Tracking
    • Dashboard
    • Data Import/Export
    • Data Mapping
    • Data Visualization
    • Dependency Tracking
    • Device Auto Discovery
    • Drag & Drop
    • Hierarchical Mapping
    • IT Asset Management
    • IT Reporting
    • Impact Management
    • Inventory Management
    • Issue Auditing
    • License Management
    • Location-Based Mapping
    • Maintenance Management
    • Maintenance Scheduling
    • Map Exporting
    • Multi-User Collaboration
    • On-Demand Mapping
    • Patch Management
    • Performance Monitoring
    • Power Management
    • Procurement Management
    • Real Time Data
    • Real-Time Monitoring
    • Real-Time Notifications
    • Relationship Mapping
    • Remote Access/Control
    • Reporting/Analytics
    • Requisition Management
    • Role-Based Permissions
    • SSL Security
    • Self-Updating Maps
    • Server Monitoring
    • Service Level Agreement (SLA) Management
    • Supplier Management
    • Third-Party Integrations
    • Ticket Management
    • Uptime Reporting
    • Visual Discovery

    Alternatives

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    Reviews

    Overall rating

    4.8 /5
    (60)
    Value for Money
    4.9/5
    Features
    4.7/5
    Ease of Use
    4.8/5
    Customer Support
    4.9/5

    Already have Device42?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 60
    Geraldo
    Geraldo
    Overall rating
    • Industry: Financial Services
    • Company size: 1,001–5,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Device42 give you great insights and control over your infrastruccture.

    Reviewed on 28/09/2022

    From stale spreadsheet, to scripted google sheets to Device42 was a journey that we took and now...

    From stale spreadsheet, to scripted google sheets to Device42 was a journey that we took and now we're happy that these days are over. Device42 provide a great deal of visibility and help us in many process throughout the org.

    Pros

    It's easy to set-up and get up-and-running in days with a close-to-perfect coverage

    Cons

    It can be overwhelming for some folks, but the customer success team is great in covering that.

    Verified Reviewer
    Overall rating
    • Industry: Education Management
    • Company size: 1,001–5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    D42 is a comprehensive and well developed small market solution

    Reviewed on 22/09/2022

    Very positive. We like the product so much that while the enterprise has selected another vendor...

    Very positive. We like the product so much that while the enterprise has selected another vendor for CMDB, we continue to use it internally for Server and Network-based CMDB, data center mapping, and rack elevations.

    Pros

    Easy installation, configuration, and ongoing management.

    Cons

    modular licensing for various components

    Alternatives Considered

    ServiceNow

    Reasons for Switching to Device42

    Cost overall. API functionality. Elevations and mapping features.
    Kriss
    Overall rating
    • Industry: Computer Networking
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Useful, rough and improving

    Reviewed on 23/03/2019

    We use it for DCIM and network discovery. Does a good job at both and the value for money is there....

    We use it for DCIM and network discovery. Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present.

    Would definitely recommend the product.

    As a side note, they are offering cash payouts for five star reviews, so I’d encourage taking any reviews with a grain of salt.

    Pros

    The feature set is decently well thought out and it does what it says on the tin. We rolled it out to cover 1200 devices (60 or so models) inside if two months, which is a very good clip - most stuff worked out of the box and we managed to work around annoying (but minor) issues to get workflow integration going.

    Cons

    The UI is the weakest point, both in terms of usage and documentation - a good portion of it is undocumented or under documented.

    The password vault offering may be useful in some scenarios but is insecure by design, would not store anything actually sensitive in it.

    If you use bonding/port channels, expect that most of the network visualisation breaks down.

    Verified Reviewer
    Overall rating
    • Industry: Financial Services
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    One of the best DCIM platforms out there with an API that allows great possibilities

    Reviewed on 21/05/2018

    This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a...

    This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a very dynamic environment and ultimately improved user workflows. These types of benefits improve our quality of work and allow us to save time in many ways for other aspects of our business.

    Pros

    One of the best things about Device42 is their amazing customer support; they are very quick to address issues and are always implementing feature improvements. Device42 also offers a one-stop-shop for all things DCIM, a robust IPAM, Password management, and additional add-ons such as power monitoring that has ultimately helped improve our workflow and organizational capabilities. Their auto-discovery tools are quite in-depth at pulling information from our devices.

    Cons

    With all software, there will be bugs and issues to workout, but Device42's willingness to tackle and improve upon their platform constantly is what keeps us coming back. Auto-discovery can be difficult to implement depending on the complexity of the environment but the addition of remote collectors has definitely helped.

    Verified Reviewer
    Overall rating
    • Industry: Building Materials
    • Company size: 1,001–5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Device42 review

    Reviewed on 22/03/2019

    The support is great and helps us when we have both large and small questions. The dependency...

    The support is great and helps us when we have both large and small questions. The dependency chart is
    appreciated by our change manager.

    Pros

    Great tool with many features, you can start with one area and populate it and then move on to next area until all is linked together. We started with the IPAM area to get away from our Excel spreadsheets. I realy like the feature that lets me populate something and then export that data into Excel. In Excel I can quickly add more rows of same type of information and then import it back into Device42. We have also started to leverage the welldocumented and powerfull API. The ability to add custom fields helps you to make sure you can add business specific information.

    Cons

    The autodiscovery features are really powerfull and sometimes picks up unneaded information. An improvment here would be to bbe able to exclude som information and connections.

    Showing 5 reviews of 60 Read all reviews

    Device42 FAQs

    Below are some frequently asked questions for Device42.

    Device42 offers the following pricing plans:

    • Starting from: USD 20.00/year
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Pricing based on the number of devices and IP addresses: 1-100 Devices, 1-1k IP Addresses: $1499 per year 101-500 Devices, 1k-5k IP Addresses: $2999 per year 501-1000 Devices, 5k-10k IP Addresses: $4999 per year 1001-2500 Devices, 10-25k IP Addresses: $9999 per year 2500+ Devices, 25k+ IP Addresses: Request Quote

    Device42 has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Device42 supports the following languages:

    English

    Device42 supports the following devices:

    Device42 integrates with the following applications:

    Chef Enterprise Automation Stack, Confluence, Jira, ServiceNow, Splunk Cloud, Zapier, Zendesk Suite

    Device42 offers the following support options:

    Phone Support, Chat

    Related categories

    See all software categories found for Device42.