---
description: Learn more about Serfy. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Serfy Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [Serfy](/software/110807/serfy)

# Serfy

Canonical: https://www.getapp.com.au/software/110807/serfy

> Serfy.io is a maintenance service platform with the aim of empowering field service companies to get and manage tasks from their clients, staff or partners
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Serfy

 Issue and task management

 Real time task progress tracking

 Client management with prioritization

 Task outsourcing to partners

 Objects management

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Serfy
- **Location**: Vilnius, Lithuania
- **Founded**: 2012

## Commercial Context

- **Starting Price**: EUR 199.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pricing is based on company user amount. 

Small (up to 10 users): $199/month

Medium (up to 30 users): $399/month

Large (up to 50 users): $599/month

Enterprise: Contact Serfy for pricing quote
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Russian
- **Available Countries**: Lithuania, United Kingdom, United States

## Features

- API
- Alerts/Escalation
- Assignment Management
- Contact Database
- Dispatch Management
- Electronic Signature
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Mobile Access
- Online Time Clock
- Prioritization
- Quotes/Estimates
- Real-Time Monitoring
- Recurring Issues
- Routing
- Scheduling
- Service History
- Support Ticket Management

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Field Service Management Software](https://www.getapp.com.au/directory/255/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.getapp.com.au/directory/255/field-service-management/software)
- [Issue Tracking Software](https://www.getapp.com.au/directory/580/issue-tracking/software)
- [Field Activity Management Software](https://www.getapp.com.au/directory/655/field-activity-management/software)

## Alternatives

1. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5058 reviews)
2. [Fieldd](https://www.getapp.com.au/software/133299/fieldd) — 5.0/5 (140 reviews)
3. [FieldPulse](https://www.getapp.com.au/software/105687/fieldpulse) — 4.6/5 (411 reviews)
4. [BuildOps](https://www.getapp.com.au/software/131331/buildops) — 4.5/5 (151 reviews)
5. [Service Fusion](https://www.getapp.com.au/software/103289/service-fusion) — 4.3/5 (290 reviews)

## Reviews

### "Serfy is simple and intuitive and was adopted quickly, even by eldest members." — 5.0/5

> **Rytis** | *2 March 2018* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Client satisfaction increased by sharing the Serfy mobile app since they know what is happening to their services instantly.
> 
> Faster and richer communication with our clients and colleagues. Less paper work. More productivity data for analytics.

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### "Simplify - simply the best" — 5.0/5

> **Laimonas** | *30 November 2016*
> 
> It's equally perfect  for big, long lasting, ongoing job processes , and for  small unique projects.

## Links

- [View on GetApp](https://www.getapp.com.au/software/110807/serfy)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/serfy/> |
| en-AE | <https://www.getapp.ae/software/110807/serfy> |
| en-AU | <https://www.getapp.com.au/software/110807/serfy> |
| en-CA | <https://www.getapp.ca/software/110807/serfy> |
| en-GB | <https://www.getapp.co.uk/software/110807/serfy> |
| en-IE | <https://www.getapp.ie/software/110807/serfy> |
| en-NZ | <https://www.getapp.co.nz/software/110807/serfy> |
| en-SG | <https://www.getapp.sg/software/110807/serfy> |
| en-ZA | <https://www.getapp.za.com/software/110807/serfy> |
| fr | <https://www.getapp.fr/software/110807/serfy> |
| fr-BE | <https://fr.getapp.be/software/110807/serfy> |
| fr-CA | <https://fr.getapp.ca/software/110807/serfy> |

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